pool. grounds

excellent spa treatments and great food in the adjacent linden tree

good car parking

we decided to go back to our room to get room service instead, only for them not to answer the phone

gym and pool needs seriously updating

we ate dinner in the evening, bar was pretty fully booked and we enjoyed a fresh salad and mussels for starters followed by

breakfast was excellent, the staff were friendly and so very helpful

parking was easy too

a very well equipped kitchen, lots of lovely living space and a pretty garden

plenty of parking options which was great

*upon arrival we weren't told about breakfast time, or wifi connection, then couldn't connect because we had been given the wrong password

the staff were great, really great hotel. brilliant location and handy free parking at the back

the only issue we had was the wifi was buffering when watching poldark on the telly

we ordered room service and both got the lamb, the best meal we have ever had

bar and restaurant area very good and the staff are friendly and hard working

breakfast fabulous, rooms are lovely

it had a nice bar and room was comfortable

the size of the room.the bar and pub and friendly staff

the restaurant / bar is open to the public could get quite noisy at closing time on busy nights

were super, especially the lady with her dog tattoo, also the guy who made and served us our breakfast

clean friendly good all round breakfast out side the city good parking for cars all round 10/10

the leisure facilities and the evening meal options and breakfast

facilities included at no extra cost were fab, very friendly staff, quick room service, nice big shower, comfy bed, nice layout of the room, food was lovely too, no

hotel is lovely, the bar was stylish, loved that there was a kids entertainment space, the room was nice and all the

staff excellent on reception, bar and breakfast, i will definitely be stopping again

good breakfast, fantastic views over the golf course, very impressive & historical building.

my husband would have preferred a choice of meats and cheeses at breakfast.

we enjoyed breakfast in the morning in the room, had 2 rounds on the driving range and really relaxed in the

the pool was amazing and the meal we had at the hotel a very high standard

food great in golf club lounge but decor and atmosphere disappointing, more cafe than restaurant for

breakfast included in price, good service felt as ease in lovely environment, all staff friendly &

which was a shame as bar was very much to our

following covid19 restrictions the bar was closed and empty at 10pm

breakfast excellent

good bar meal and later live music in the bar

even though it was above the bar we were not disturbed by noise

very central location with lovely bar and lounge

arrival we checked in at the bar with people standing around us - would have been good to have been taken into lounge to check

helpful staff, we needed to drop the bags off early before a wedding and the staff arranged early check in for

friendly bar with a good selection of booze good food

tv signal and wifi in one of the rooms was fine, but in the other

delicious breakfast. beautiful location nothing could have been better

room was clean and spacious, and the breakfast was super-delicious

warm cosy feel to the room. good meal and breakfast.

there is ample free parking just in front of the property

location was perfect as we could walk through to our party in the northumberland golf club

there was nothing open much when we arrived no kids menus for food either

beautiful hotel and spa facilities, was a lovely start to our holiday

you have to pay for the spa/gym which would be easier if you could do that at the time of booking but it’s a very small

but rhays probably a me problem as i wanted to relax, not fight around 20 odd kids

clean rooms friendly staff good value. great late check out time.

my two grandsons loved the pool we only stayed one night but used the pool three times the breakfast was lovely with plenty choice for

kids loved the pool and the

coffee was really good too and the kids had a hot chocolate, all in the room

late check out at no extra cost.

we were delighted to see they had recently installed an ev charger which we were able to use overnight

parking easy

was excellent room service daily,room on ground level perfect for someone with bad needs

thing really was after had few drinks asked at bar if could purchase bag of ice to take to my room and wasn t aloud to, bit disappointed as

was unusual, the accommodation was in the motel style, the bar & restaurant were in the italian style, very rustic, beautifully decorated and the food was

so polite, friendly i have to ask to stay a bit longer because i have a brakedown and need late check out, so they sorted my request ud83dude42 ud83dudc4d asking about how it was my car

right next to places to eat too which was ideal with the kids

what we needed, rooms was very clean and comfortable, breakfast was really good plenty of choice, kids had some breakfast so that says alotud83dude03, free parking was a bonus, staff were very

and ironing board to tv and kettle bed was comfy and sheets and towels were fresh and clean also breakfast was good too

breakfast was very good with lots of choices

limited choice of breakfast and same menu on a daily basis.

the bar prices are i little on the expensive side

the staff were really friendly and breakfast was great

very good selection at breakfast. staff very professional. good experience all round

rooms at the back might have been near early morning breakfast kitchen noises anyway

the bar was well stocked and the menu was extensive

very good for families with kids

gym, comfy bed, lovely bathroom. the hotel was clean and quiet.

the room was spotless and was great to have the kitchenette for the kids to have snacks and breakfast when they wanted

bunk beds for the kids in a separate area, good facilities

brilliant location,room was perfect for us and two kids who absolutely loved the bunks!

very accommodating for both us and the bairn, beds extremely comfy, rooms tidy and loved the fact kids were aloud in the

location was excellent. comfee beds, nice pool

spa and gym facilities were excellent

spa and reception staff very friendly and helpful

ordered breakfast in the room whilst hubby went to gym

thank staff enough, come to newcastle for a rvi hospital appointment and we got free late check out due to an afternoon appointment for our child

the breakfast was included and was self-service

early check in for ihg members. room was spotless. check-in was fast and very helpful.

we must of went up and down the multi storey carpark trying to find a space not good with 2 kids in the car,we got and left my husband to carry to finally get a

early check in - this was very accommodating

lovely bar and breakfast area

early check in & late check out. window opened much appreciated.

they also gave me a late check out with no extra charges

good that it was a late check out

room was very clean with a really nice bar area to relax

kids loved wandering around with the chickens & exploring the grounds, really safe

also, breakfast was excellent

the breakfast area, again something different, three large tables, people sat around and had a nice

this should be listed very clearly on the property description, with a heavily pregnant wife , 2 kids , all being woken up by them outside your door is unfair and ruined what was our first trip

bring your kids

pet fee was a little higher than i expected, i think it was lower a year ago

also early check in or late check out available for 15 pounds per hour, give me a

free late check out.

also early check in or late check out available for 15 pounds per hour, give me a

they are refurbishing their restaurant and kitchens so there was no availability for meals or room service but i knew this before booking as had contacted the hotel directly

will definitely come back again enjoy the sauna, jacuzzi and gym during the day

swimmy pool

lounge bar didn't last long enough

a very bright smoke detector flashing all night. noisy spa area full of kids.

very friendly staff clean room with a lot of space. fabulous breakfast

fitness room is modern and thoughtfully designed - better than most hotel gyms

lovely hotel. very modern and staff were very friendly. great atmosphere at the bar with the dj

excellent gym

well equipped and laid out gym

we booked the townhouse room which was perfect for a family of 4, our kids ages 9 & 7

polite staff. room service was spot on.

the wifi could be faster and less temperamental

no noise, incredible facilities, spa and bar staff were wonderful

no noise, incredible facilities, spa and bar staff were wonderful

room w was only an over head waterfall with no other shower head option which is not suitable for kids

all amenities were included and all our needs catered for including both breakfast and dinner on room service

bar wonderful, we didnt have breakfast

offered different restaurant however we travelled most of the day, just had room service

charged 100 which took a month to get back and our room service was 60 give or take but we had to pay that separately, any other hotel i've been,

very weak wifi

, hd tv, coffee and tea making facilities in the room, safe on wardrobe, free wifi, fantastic breakfast you basically can order whatever hot breakfast you want, staff are so

free wifi

great bar with atmosphere

room service no extra charge

for room service were very limited which was an inconvenience as i had to stay alone with our dog as he

om service) explained

, nice bar and good and really friendly bar staff

room service

wifi required setting up cloud account

size of the room was good, coffee and tea facilities were great, room service was prompt and good

the breakfast…

the staff were lovely, the bar area and patio were very clean and tidy

lovely decor that made you feel comfortable in the bar and restaurant

good bar and breakfast selections

location perfect great bar and food very good comfortable everything that we wanted

also, the laundry was clean and fresh

the outside area with tut-tut and bus was great, lots for kids, i would like to bring my 6 year old granddaughter to stay

loved the home style decor and kids loved the large shower /wetroom and the viwe was beautiful.

good to have bar and restaurant within the hotel and room was comfortable with everything there that was

we could have had,a cooked breakfast but didnt know that there was another menu as it was on the bar counter and no mention of anything else on offer could possibly have been were it was seen

property was in a nice setting, even wee park if you had the kids etc the room was lovely an cosy when we got there