wifi didn't work.

food was very good indeed and obviously the word is out as the restaurant was busy as was the bar and patio

very comfortable & interesting hotel with lots of parking nearby

fantastic ,people were really lovely couldn t do enough for us everything was fab, location and parking really great lovely garden for sitting out too will def recommend to friends and

breakfast was lovely, cooked fresh and red hot

breakfast was beautiful

bar area nice and cosy, different to what i have seen before

lovely pub. very comfortable room. excellent breakfast.

breakfast was massive portion and it lasts us until afternoon

breakfast was delicious

size of bedroom comfortable bed ironing board and iron in room cleanliness everything seemed new bar breakfast staff were friendly and helpful my step son forgot his tablet and they let us know

the bar is nice, the breakfast was good

to add to this, the coffee machine in the bar was broken, but i survived

great bar area with a lovely atmosphere and decent food

good food nice rooms friendly bar staff the big lad chris is very good

we all enjoyed the pool and sauna / spa area

felt the food in the bar & restaurant was a little pricey for what you were getting

breakfast was excellent except for the coffee machines

spacious family room, gorgeous cosy beds, superb breakfast, lovely staff

clean, good menu variety, spacious room, nice friendly hotel staff, free parking

everything fine just music in the bar over the weekend on till the early hours

good choice of breakfast

would be nice if they did a cooked breakfast.

no cooked breakfast

property has been recently refurbished with the bar and associated accommodation centrally located on the main street of newbiggin on the sea and

location was perfect as we could walk through to our party in the northumberland golf club

location next to the northumberland golf club

a regular here! great value! nice rooms great pool great staff

loved the pool and heath spa facilities and room service was excellent and

great with the kids

so polite, friendly i have to ask to stay a bit longer because i have a brakedown and need late check out, so they sorted my request ud83dude42 ud83dudc4d asking about how it was my car

also, the laundry was clean and fresh

the lovely lady who served our breakfast made the stay all the more special

friendly reception and bar staff. very helpful and professional.

standard of food at breakfast was outstanding

the kids loved the swimming pool, which although small was never too busy and always quite warm.

late check out at no extra cost.

lovely bar downstairs does very good and affordable

the food is lovely and the whole bar area has a great feel

everything, location, staff, beautiful bar area 10 out of 10 from me.

food in bar reasonably priced

all areas around hotel bar restaurant clean

early check in was available 4 hours prior to check in time

enough for our group, ice available on corridors, rooms were modern and clean, food facilities in kitchenette

, shower was hot , pillows were comfortable, having a sofa bed was an added bonus, having the kitchen and breakfast bar worked very well , we will definitely be

wifi in our room

upgraded room. very spacious and cozy. warm heating system. with kitchen.

got room service and the food was really nice too

the courtyard for pre dinner drinks and bar are was very comfy

good wifi throughout

the bar was a lovely place to sit and it had outside space which would have been great if we d had

charged 100 which took a month to get back and our room service was 60 give or take but we had to pay that separately, any other hotel i've been,

good wifi

maybe a tv and kettle in room but great wifi reception so could watch our laptops instead

pleased with the early check in considering our room was available after 4pm

free wifi signal was very weak in the room but ok in the hall downstairs

nearby shops, near the tyne tunnel, close street parking, very tidy, clean room & modern facilities

lovely decor and beds are super comfy and the late check out was great.

they also gave me a late check out with no extra charges

lovely bar and breakfast area

location and welcome,early check in

easy check in, late check out, lovely spacious clean room, lots of choice at breakfast

pet fee was a little higher than i expected, i think it was lower a year ago

such a convenient location and the spa was really handy too

they are refurbishing their restaurant and kitchens so there was no availability for meals or room service but i knew this before booking as had contacted the hotel directly

room service was limited and over priced

was very good from all staff service food drinks location and very helpful could get drinks in bar and take up to room not a

no noise, incredible facilities, spa and bar staff were wonderful

the wifi could be faster and less temperamental

room w was only an over head waterfall with no other shower head option which is not suitable for kids

also they had kids and you could hear

rough room service) all the staff i dealt with - over the phone, delivery of food & especially

location was great with the added bonus of parking free for whole weekend

would highly reccomend this hotel if visiting south shields loads of free parking big bonus

friendly great facilities , locality superb free parking on the street , lovely boutique style room , wonderful vegan breakfast , great value for

excellent wifi

tremely) weak on the top floor, dust on window handles & blue vases

the bar had no atmosphere and the music was awful so i only had one drink and left

the wifi worked in reception and ground floor, it did not in my room

were lovely and so kind, especially the woman that signed us in was a lovely place to stay and bar was 10/10 cheap drinks too which is unusual will definitely be back

staff were all lovely, i had a drink in the bar which is quite bright- lighting could maybe be looked at, but the staff everywhere were

tv didn't work the signal was absolutely terrible so i watched my ipad, however you do get free wifi so that was a great

wifi kept disconnecting

for key workers

free wifi:), and the bed was very

room was clean and had all the requirement of a comfortable stay liked having a gym

more variety in the menu room service poor shower tv remote control did not work

night stay for a football match with our two kids

early check in for ihg members. room was spotless. check-in was fast and very helpful.

rooms were perfect along with the breakfast ! £54 for 2 adults and 2 kids fantastic value

staff helpful with early check in and late check out as we are ihg members

room given, blood on curtains, was rudely disturbed in my room 3 times by cleaner even tho i had late check out added on

also the free wifi is really straightforward to connect to, and it's fast

mini-bar, naughty in that it s just pop and water! don t say free bar. bar means alcohol

wifi: you must become a

should be a manual in each room explaining the facilities, wifi etc

hotel bar and restaurant was good as well

rooms large and clean, swimming pool and spa great, breakfast amazing and location couldn’t be

late check out option is an added bonus

pool small

we asked for a late check out which was facilitated but nothing else done to try make our stay nice after the

of city centre, helpful and friendly staff called our room to let us know we were able to use the spa facilities, lovely breakfast lots of food to choose from

property was in a nice setting, even wee park if you had the kids etc the room was lovely an cosy when we got there

staff were fab, especially the young lad who was on the bar on saturday night, very friendly and chatty

breakfast was nice too, nice relaxing atmosphere in bar area with views of tyne

when looking at the menu there wasn't anything on there apart from the kids menu

taking kids out until after 11 at night

too hot in the room and the laundry underneath us made a lot of noise during the night

the staff were all very accommodating to me with early check in and late check out so i was very thankful for that

by the friendly staff, modern room decoration, a very good breakfast and outstanding clean

the staff were all very accommodating to me with early check in and late check out so i was very thankful for that

great to stay with family with good breakfast

spa and gym facilities were excellent

love it we visit regularly great location great pool spa facilities lovely staff restaurant overpriced and room service prices but offer great breakfast

the food in the bar and grill was delicious so i definitely recommend that restaurant

spa and gym facilities were excellent

spa wasn’t open on a sunday, would have used if open.

no tissues in room. our room had no towel rail. bed was very low. no bar soap in bathroom.

ev charging was great and convenient

staff were so friendly, hotel spotless and the food for dinner and breakfast was lovely

very nice breakfast

again as she was when offering room service that evening

room service breakfast had items missing with no explanation why

to feel very welcome nothing was a problem we had everything we needed enjoyed the spa the food was tasty, we had our breakfast sat in the window overlooking the golf course and

we decided to go back to our room to get room service instead, only for them not to answer the phone

pool and spa facilities good but gym very small and limited equipment

drive from the road through the grounds good and car parking for our room excellent and close by