food in bar reasonably priced

excellent hotel comfy rooms brilliant restaurant and bar staff friendly and helpful!

everything, location, staff, beautiful bar area 10 out of 10 from me.

staff very welcoming and accommodated a request for a late check out

all areas around hotel bar restaurant clean

the power shower and the bathroom toiletries were good and the free on-site parking was very convenient

excellent wifi reception

how empty the bar was its amazing in there

returned the bottle opened at the checkout

wonderful staff: the girl at the bar made us feel very welcoming, thank you so much

location and free parking was very good

parking was no issue and free

the location was ideal, the breakfast was excellent, wifi was easy to connect to

well decorated, good wifi. very clean and tidy.

loads of free parking around, too

also, the laundry was clean and fresh

wifi weak.

poor wifi, the connection would break quite consistently 4

on street parking close by and the metro station a short walk away

pleased with the early check in considering our room was available after 4pm

parking can be a bit of an issue due to the central location but this is a generalisation not a

so polite, friendly i have to ask to stay a bit longer because i have a brakedown and need late check out, so they sorted my request ud83dude42 ud83dudc4d asking about how it was my car

parking

wifi, i had to take laptop to reception for them to sign me in on a different wifi

the sea view and bar downstairs

leather seats in bar area ripped and worn

nothing staff were great happy to help with extra parking ud83dude00

the room service pizza was terrible and the bed was uncomfortable. the parking a nightmare

hotel accommodated our pet dog, the swimming pool, jacuzzi, and the sauna were a great bonus

great location, friendly staff, free parking amazing breakfast

didn't like that i forgot to pack the kids swimwear as we missed the pool facility and it looked lovely

comfortable room, bed perfect, spa lovely

taking kids out until after 11 at night

loved the home style decor and kids loved the large shower /wetroom and the viwe was beautiful.

the shisha bar downstairs doesn't sell alcohol but you're allowed to bring your own

breakfast was nice too, nice relaxing atmosphere in bar area with views of tyne

the outside area with tut-tut and bus was great, lots for kids, i would like to bring my 6 year old granddaughter to stay

staff were amazingly supportive and had a good chat with the bar maid and owner

food in bar was lovely too

friendly staff. the bar staff and manager were helpful and friendly

the bar food is excellent

the bar downstairs is also an option for food and a good place to grab a drink pre / post match

staff couldn t have been more helpful with check in/check out, room service etc

all amenities were included and all our needs catered for including both breakfast and dinner on room service

got room service and the food was really nice too

charged 100 which took a month to get back and our room service was 60 give or take but we had to pay that separately, any other hotel i've been,

boom the bistro in advance to get your meal everything is covid safe from qr codes for bar room service, menus etc to being very clean and great social distancing and other rules put into

good food, free customer laundry

we had an evening meal in the bar watching football which was very good and reasonable , they also had happy hour from 5 till 7

the room service wasn t great. they got the order slightly wrong and food was very dry.

ordered room service which came quite burnt, but we hadn't eaten all day so didn't bother to complain

we had a fantastic stay including early check in

i particularly enjoyed having access to the gymnasium which was clean and tidy

gym very small but okay to get it chucked in for free with your

everything else! great room; lovely breakfast

staff were lovely, the bar and food area was huge, with great tvs to watch football waiting for my taxi

close to millennium bridge so easy access to the quays relatively cheap ev charging overnight.

staff were lovely and friendly especially the bar staff they went above and beyond to help

the cleanliness, the warm welcome, the room service, and great romantic room.

also they had kids and you could hear

the wifi could be faster and less temperamental

at least we could get wifi on our ipad

lovely room with comfortable bed and clean bathroom. use of pool and sauna.

gorgeous food the spa wow will see you all

room access through laundry and far from main entrance

bar staff were friendly

here often lovely hotel good parking, pool and gym are good

size of bedroom comfortable bed ironing board and iron in room cleanliness everything seemed new bar breakfast staff were friendly and helpful my step son forgot his tablet and they let us know

good food nice rooms friendly bar staff the big lad chris is very good

the bar is nice, the breakfast was good

to add to this, the coffee machine in the bar was broken, but i survived

the bar area is comfy and modern

pet fee was a little higher than i expected, i think it was lower a year ago

there was no room service even though it said it was available on the website

slight disappointment was that the spa wasn't open during our stay

no room service

pleasant staff - breakfast room service was really nice!

central for lots of pubs , resteraunts and theatre , plus late check out till 12 if needed ,and free parking, would stay

due to a heavy night on the tiles a late check out was no problem for the staff

location and welcome,early check in

never been to newcastle so the lady behind the bar gave us really good recommendations of what to do in the evening

ambience and was lucky to get an early check in

lovely bar and breakfast area

the gym was excellent

spotlessly clean, very nice breakfast, great gym, staff are all really friendly, great location

in normal rooms but can t complain because the coffee downstairs is fantastic and you can get room service anyway so that s just me being very fussy

well equipped and laid out gym

reminds me of a hotel for kids or something

a little bit on the gym and bathroom sliding door privacy.

few scuff marks on walls and bunk rail was a little less stable than it should be if kids going to pull up over it

they gave us late check out which was lovely we are always rushing out for 10am check outs so this was great

due to our situation we needed early check in which couldn t be guaranteed but staff did everything they could to accommodate

the room was great!! lovely walk in rain shower, big bed, great amenities. wifi, not so good.

pool and gym small but first class

nothing really, other then i slept in and missed breakfast so it’s no the hotels fault

was very good to use the gym and spa facilities in with the booking today as we had a all round, productive but very

the bed was comfortable and the late check out was awesome

of city centre, helpful and friendly staff called our room to let us know we were able to use the spa facilities, lovely breakfast lots of food to choose from

very good breakfasts plenty thing's for adults and for kids

toilet had basic liquid soap only, there should place convenient size toothpaste, shaving jel and bar soap as well

was a little cold in the bar area… but i think the heating might have been on the blink as there were oiled filled

a major problem but more of a suggestion: bar / restaurant area was a bit cold in evening - but i did not have a jumper

breakfast is a necessity for productive day and holiday inn never had failed me

amazing room, spacious parking

hotel is lovely, the bar was stylish, loved that there was a kids entertainment space, the room was nice and all the staff were very friendly

only one disabled parking space, however we were able to park close to entrance.

kids really enjoyed the swimming pool, and the breakfast was exceptional

bar and restaurant were ideal, we ordered some food in the evening whilst our children played table

kids pizza didn’t have much taste either

hotel very near the airport the staff were very friendly my grandson loved the kids corner with toys

my two grandsons loved the pool we only stayed one night but used the pool three times the breakfast was lovely with plenty choice for

coffee was really good too and the kids had a hot chocolate, all in the room

and staff were lovely and very friendly the rooms were spacious and kept to a high standard, the bar staff were entertaining and good conversations the front off house were very professional and