lovely friendly staff great facilities we loved the pool and jacuzzi

everything- staff friendly, spa and gym facilities great , beds comfy and a very clean hotel.

lovely breakfast selection too

the breakfast was excellent with a very varied choice

the gym, pool, spa, and grounds were beautiful and well kept and we had fun using them all

good wifi

had a big room in the ripley wing that was very comfortable and warm and the wifi worked well

the location was going down to visit family and take the kids to a bonfire turns out we were right across from the event so location was

wifi in room 401

the night, the restaurant was fully booked, but we were given the bar menu

was no mirror in the bedroom, but a huge one in the bathroom and behind the beds were messy, the wifi was on 2 sections and neither of them worked in the room, i resorted to using my husbands

the staff were friendly and working in the bar if there were any

wifi was hit and miss

easy access, free parking, good location

parking was not on site

location, lovely rooms, free wifi and parking, friendly staff - all at a reasonable price - what more could you ask for

everything perfect, plus unexpectedly quiet! nice peaceful sleep. easy parking too.

the free wifi was simple to access and worked well

room was clean and comfortable, little bar for a quick late night drink, friendly staff

the small bar was cosy and well stocked

rural location with spacious rooms and gardens and ample parking

were room service items left outside our room, from the previous occupants, during our stay

dated decor, it felt very dark everywhere and the gym was very small.

the staff were nice and the location was great. lovely sitting outside in the bar area.

this was such a lovely touch, as was the chocolate bar that was left for him too

good mannered professional staff and polite helpful and ya all round brilliant goodness nice bar extremely good

staff were friendly and courteous food was good and bar area

wifi connection for me in the room was not great, but usable

parking facilities poor

room was quiet noisy at night as the bar noise did travel but i used ear plugs but i still really like the property, room and location

free parking

parking is a little limited, wasn t an issue though as a member of staff moved their car to

hotel with a swimming pool and gym

swimming pool, but there is plenty of other things you could do, i only had time for this one

the food and bar area

also the pool was warm and the gym had good facilities

i discovered an outdoor gym and a dog and boot washing station which could be useful for those on a walking holiday with

plenty of parking, lovely decor, clean, staff were excellent, very friendly and helpful

lovely location and plenty of parking i would stay there again

very modern clean accommodation, at a good price. secure parking and free wifi were provided.

free parking, large room, clean, good wifi

free parking on site is also welcome

room was very modern and comfortable and the bar was welcoming and cosy

i suppose you could say a lack of parking but loads on the road

no parking but plenty in streets near by .

not enough parking

excellent breakfast.a good quality range of sausages and bacon.the poached eggs were delicious.

staff are all really friendly and welcoming, good breakfast and comfortable room

initially felt like i was at the wrong place as the bar is located on the first floor and i expected to walk into a reception of some sort to check in

the bar area was full of character and the food tasty and portions very large

location ,breakfast, staff

parking was easy and the staff were friendly

staff weren’t helpful infact she was rude and made me wait for 2 hours before i could do early check in and pay extra 10 pounds for early check in

breakfast excellent

we know the bar is expensive and only usually just drop in for a couple.

free parking, great hotel to stay and a fitness facility.

seems that there is no wifi

free wifi was of good enough quality to stream on laptop

excellent wifi

convenient bar downstairs serving lovely food and drinks

well considered homely, comfortable- above and beyond facilities (lovely robes , kitchen , great bath) the best pub and restaurant with the (+)apartment was very comfortable, super clean & very well presented & kitchen facilities well equipped (-) only slight niggle with the apartment was the small kitchenette: it was lovely, had everything needed but the sink was too small for some of the (+)apartment, high end furnishings and decor- all beautiful, very comfortable and spacious with kitchen, fridge and microwave

welcome glass of wine on checking in, stylishly furnished and well appointed room, and excellent breakfast

more parking facilities although these were managed very well by staff

the bar was well stocked & if a cocktail wasn t on the menu they would make it for you

wifi wasn t good

room service meal was very good and the lavazza coffee machines are also first rate

the bar is very comfortable

good selection of wines and ales which were well kept by the bar team

was a shame we were not told the bar was shut and so was the restaurant

great bar and restaurant with genuinely fantastic food

wifi worked well and a bottle of water was waiting for us on arrival

really comfortable. great room. good wifi.

probably the breakfast needs a bit of more variety especially to accommodate vegetarians.

food in 360 restaurant, plus we requested late checkout which was agreed

had a mix up with our laundry and remi was so helpful in arranging for the laundry to come and a later check out so we

did not use wifi

the pool area was also super calm, relaxing vibes with nice pool service

room had no wifi

working, the wifi system was not great

we loved the outdoor heated pool and hot tub

and the wifi worked perfectly

helpful staff at reception, bar and restaurant

and very kind to both myself and the dog especially the food and beverage manager and and the bar staff during lunch the following

staff friendly,no room service menu in the room

loves the easy early check in all staff very polite

it s not she said there is room service

room service menu could be more varied.

comfort of the room and the reception area , bar area with open fire and restaurant

breakfast was delicious, however do not go by the room service card in your room - that

didn't know there was wifi

room, pool, staff.

regular room service was suspended due to covid precautions, but the cleaning staff were attentive and

staff were friendly and the breakfast was very

the hotel lacks facilities like pool, spa which would have made this luxurious

breakfast, did a wine tour and it was great, did a walk the next morning

have been nice to have slightly discounted wine prices in the hotel restaurant / bar - since it is a nice environment to be in and you could have bought a bottle probably half the

friendly and helpful staff, excellent food and service, very relaxed and comfortable lounge bar area, plenty of parking space, would definitely stay there again

i wish they had room service

ven at weekend when bar etc v

free car park with plentiful parking spaces

parking is good food is good bedrooms are good not much else to say it s all good

we didn't eat at the hotel restaurant but i had a drink at the bar and it was really nice and all of the staff were very

when visiting family and i have also worked from the rooms finding them to have good enough wifi

in my room when i arrived and a can of sparkling devon waterud83dude42 all clean great staff in bar and restaurant food

nice bar and and restaurant

was privacy, comfort, wifi, adequate facilities for a sole traveler and the restaurant menu is great

early check in given, bowling opposite at hollywood bowl was great fun and you could walk there

easy parking, check-in, room features and meals

no independent wifi, more a generic one you had to give your name & email address to in order to join it

staff happy to let me have my dinner in my room and they don t technically offer room service but as i was travelling alone i didn t want to eat in the pub alone

the outside horse box bar was a great addition and took pressure off the indoor bar

plenty on-site parking and good strong wifi

great location - with free parking, it was then really quick and easy to get on the train

wifi seemed a bit hit or miss. but we were out most of the time so didn't really matter to us.

great breakfast options, and great dinner options with daily specials prepared by a fantastic catering

i had to keep reminding myself it was a pub, but when kids are literally running around from 8pm, causing disruption for all guests and the staff

safe, secure and convenient car parking

i was in guildford to meet a friend and used the new bar , fallen angel, staff were excellent and a great venue

couldn t use the bar as there were private bookings all evening

suite, value for the money, clean and comfortable, could not get the wifi to work would not let us log in

wifi was free but did not work properly

hotel bar closed earlier than expected but didnt matter as due to location it was a 5 minute walk to a

couldn't fault the room but the lifts, bar & cafe were not very clean

we request for early check in and they only request for an extra charge of gbp 10, which we think is very

parking is limited and expensive, wifi has very weak signal when in rooms away from main hotel, maybe need a booster installed

o' you have to pay)

bar and restaurant on site

sat down in the bar, we noticed for 30-45 minutes the tables was full

very cosy room. friendly staff. nice bar area. great breakfast.

in self service breakfast

checked in late at night but still able to order room service

more equipment in the gym would be a plus, i

the bar staff make mean smoothies and the breakfast was hot and fresh

the gym is on level 2, and despite our room being quite far away the sound of people repeatedly

kids couldn’t use the pool till 2 o’clock

parking was difficult, but we were there for a wedding so spaces were very limited

it also has large corridors with soft carpet, which is ideal if you have kids to run around

we enjoyed the peaceful scenery, walks, time in the pool and sauna

wifi was very poor

very good wifi. close to airport. good price.

no cutlery, bin and the kettle was really dirty but i went down to the bar and was assisted immediately which i

plenty of parking

location and free parking

parking and proximity to heathrow airport.

we were allowed an early check in and we had to be somewhere in the early evening

appreciated the air conditioning on a 30 deg day and it had a fun vibe in the bar and patio area

the staff were incredibly accommodating from an early check in through to the evening close down

the bar and breakfast area are beautifully decorated and the room was wonderful

the room was excellent value with room service included (a lovely touch) - beautifully decorated with all the modcons and very (-) the room service did not bring the food and drinks on a tray (+)complimentary upgrade, everything stocked in the room was free. room service was excellent