lovely warm pool and the young children loved it comfy beds in

great room, comfy bed, enjoyed the spa area too.

good continental breakfast staff friendly and helpful

for breakfast explained it would be room service due to coronavirus hsve us a firm to make our breakfast choices and we wasn't given

kids ate free which was brilliant

was no netflix for kids to be entertained

the staff at reception was bubbly, friendly, explained breakfast, said she would be around for another hour if needed

equipped with a stove, oven, washer, and dryer, making it super convenient for light meals and laundry

the breakfast wasn t very good. the scrambled were awful. no oats.

the hotel itsself is spaceous, with a breakfast / lunch / dinner lobby on the first floor that includes a small bar

a fire alarm due to some issue in the breakfast room but we can't blame the property

breakfast price

would have liked more information about the on-site restaurant and bar such as the opening times, and what time breakfast started

breakfast was excellent, staff friendly and helpful

very comfortable, great breakfast, very modern and clean with great location

comfortable clean room, the food in the restaurant was very good quality, the bar is very cosy with a warm welcoming atmosphere, all the staff were amazing and helpful, we had a

room service was a bonus as

the tv and wifi also worked a treat

free and decent wifi and a very short walk from nearby stations and bus stops

parking wasn t good either as you can imagine customers were there for the pub aswell

the common facility where cooking and laundry is performed has limited space which is too small for an 18room apartment

great location, clean spacious accommodation with comfortable beds, high speed wifi, nice breakfast in shared kitchen, friendly staff and onsite free parking

needed more parking places

e laundry) were out of service for a long-period; when i asked for a compensation the reply was

self service breakfast was included

there s no restaurant

is a simple hotel, nothing fancy, but the facilities are modern, clean and provide the basics in room service, restaurant breakfast etc

though breakfast is available) and no room service

you can eat it in your room or in the bar downstairs

que no ofrecieran room service

could not log in to wifi for more than a minute before it dropped out and you had to log in again, so didn't bother

charging facilities and have not seen bar snack to buy placed in the rooms

wifi connection

staff were brilliant and room service food and breakfast were really good. thank you.

decorated and morden, the staff was really accommodating they went out if their way to give us an early check in as the stay was for a

location staff bar cleanliness

loved the restaurant and bar and the room was very cosy and well decorated

the staff were so accommodating with an early check in after a very long flight

breakfast with no continental option in the restaurant but apparently available as room service

hotel desk isn t always manned so you need to go to the bar for service, really wasn t a problem just an

wifi was unusable

close down the bar before midnight, which surprised me

wifi was virtually unusable and given the poor phone signal in the area this was a huge issue for

room service: one order of fish and chips, no drink: 25 pounds

friendly bar and dining area and excellent breakfast

parking, hot drinks available from vending machine when you include breakfast in your stay, staff

clean, large rooms. ample parking. staff were able to arrange an early check in.

staff were friendly and early check in was well received

large, water hot for washing and shower, plenty of tea/coffee/milk/sugar, large clean towels, wifi worked well, lots of eating places nearby for evening meal and breakfast, would come again

location, super convenient and loved the free onsite parking

little coffee/drink bar in reception for supplies

there was a small bar area at reception if you wished to purchase drinks

really fast wifi, friendly staff, comfy bed, short walk from tube

nice to see that they have added a bar although i didn't use it, a shame they have not got the restaurant up and running again

the bar staff couldn t have been better and my room was just what i needed

free off street parking was greatly appreciated

hotel guests get a 10% discount at the bar which is great ud83dudc4d the food is great also

ich is a rare thing in london)

easy access and parking

free parking

parking & location

good location and good parking, great value

anxious about the car park as it was a controlled parking area and didn't want to get a ticket

easy check in and parking. staff pleasant.

alot of noise from wedding party and kids running around

breakfast was buffet style, lovey choice of hot cooked english, pastries, fruit salad and yoghurt

room service was prompt but my poached eggs were like bullets and i didn't have time to send them

only thing was room service qr code didn't work but not a problem

breakfast on the terrace in the sunshine

of been a bit more use of parking a moped was taking up two spaces on the property but not there fault

parking as was weekend was able up the road so was good

no facilities for kids.

the wifi connection should be upgraded to reach various rooms

the parking was bad, had to get up early on the saturday to find parking for the day.

wifi was poor

to the hotel for the quality of services offered, no queuing, very clean rooms and with excellent room service

parking lovely staff accommodated our request for a spare bed complementary breakfast free

staff were incredibly helpful. wifi fast & rooms were spacious and clean.

clean room, everything worked, breakfast included, friendly staff, hotel car park.

the bar staff are also very helpful

bar staff were equally very responsive

no breakfast

free wifi

could not get wifi to work on my first night

lots of kids running around in jim jams, but it was christmas after all!

i love the lobby area downstairs and the way we can drink coffee and chill there, loved the 24/7 gym which is very important for me - and lastly, the service was good

there are lots of restaurants around but we took advantage of 'kids eat for free' offer available at the hotel

spacious cafeteria, my kids could run around without disturbing other guests beds are very comfortable, we booked the

our kids couldn't be on the same floor with us.

staff

the tv didn't work!! with kids is a little bit hard!

i was in one of kids twin beds which were part of a family suite with someone else in the main double room

free parking outside

kitchen and food. free internet

wifi connection was a lit.the temperamental.

wifi was really weak. i could not connect to wifi from my room.

free wifi was very good and free breakfast was yummy

delicious and varied breakfast

was staying 4 nights i sleep well, room wery clean staff wery good werry good breakfast i will come again january 2026 i will recommend this good hotel thanks so much

are welcoming and attentive, rooms are spacious breakfast is wonderful, and i like the little bar area where you can have a

good wifi cover and nice breakfast plenty of variety

there is free wifi and the bathroom is large and well equipped

she arrange to change my kids room to be on the same floor

a practical desk with sockets and good wifi allowed me to continue with work easily during my stay

food from the bar was edible

manoj was a great host & we recommend the waffles! my kids loved there

the breakfast was amazing!

they were flexible to provide an early check in, the place is clean, comfortable and their breakfast is delicious with various

best service ever thanks to manoj he is awesome excellent service on bar and breakfast from him

the room was excellent value with room service included (a lovely touch) - beautifully decorated with all the modcons and very (-) the room service did not bring the food and drinks on a tray (+)complimentary upgrade, everything stocked in the room was free. room service was excellent

watching the river with a bottle of red and lovely bar snacks

the staff were incredibly accommodating from an early check in through to the evening close down

the bar and breakfast area are beautifully decorated and the room was wonderful

appreciated the air conditioning on a 30 deg day and it had a fun vibe in the bar and patio area

shower extractor fan didn't work, there were no water facilities in the gym

big and comfortable, room quiet

the wifi also did not work on my colleagues work laptop

the bar & breakfast areas were nice, everywhere was clean & the staff really pleasant &

in self service breakfast

was no pen in the room to complete the card for room service

odd was how difficult it was to organise for the breakfast i had paid for to be delivered by room service

jonathan at the front desk was super kind and the guy at the bar with the sparrow tattoo was very helpful

the other food i ordered during my stay via room service was nice however

choice and freshly cooked breakfast, good room service

was as expected however i don't know why there would be a paid wifi and the closed glass instead of actual

paid wifi

said there was free wifi. had to pay for it when arrived

the wifi was not really strong

no complimentary wifi, it s 2018 after all

easy parking right behind the hotel (in the residential area), good access to public transportation (+)needed somewhere in this area with parking and were lucky to find the brewers inn (+) free parking (+) parking was extremely useful (+) there only a few parking spots on site but the adjacent street also has free parking (+)value for money, given the location, huge room & secure parking (-)drove and didn t realise you had to book a car parking space (+)location, price and the bonus of private (paid for) parking on site made our decision (+)friendly staff, good breakfast, onsite - secure parking, good comfortable, clean, quiet room (+) the parking place is really a big advance

also the wifi was very poor and kept cutting out

wifi was wonky and signal was weak. also, cleaning staff is too noisy for the early morning.

the tea and coffee was complimentary at first - glad i didn't drink it as it was part of the mini bar and would

we ordered room service which was delicious (all done via the super cool young's on tap app) plus we enjoyed (+)room was not only beautiful, comfy and a nice size but the perks of room service and the mini bar facilities were excellent (+) flexible room service (+) we had room service which was easy to order via the app (-)room service, no fresh milk in morning, breakfast was bad cheap streaky bacon swimming in fat ,

gym is a bonus too

we had to keep signing into the wifi, but the wifi coverage and speed was very good.

added bonus the gym and excellent food at the restaurant

perfectly situated. wonderful staff. enjoyed the gym

we checked in late on friday and they were very accommodating with keeping the bar open for us

for an early check in and room was ready when i arrived at 11

the breakfast was excellent, and the restaurant served great food, not just pub food

tv screen in hotel bar to watch the rugby would have been good but local pub sufficed!

wifi was a bit hit and miss

location with ample parking on site and very friendly and helpful staff

one night, it was particularly noisy from adjacent rooms with a familly with kids screaming and shouting until about 1:30am

everything great place free parking good staff

in a room by the entrance, and could hear a lot of people coming and going, talking, laughing, kids squealing and running up and down the

property is located in a great area with easy access to parking and many local shops and facilities around the area, i really felt at home by staying in

the hotel also has a more simply equipped gym

easy check and great shower, clean and late check out too- 11am, which was much appreciated

nothing. just needs a tea towel in the kitchen as i stayed in the apartment

the accommodation was great, bedroom, lounge, kitchen and ensuite shower

u can buy food in m&s or tesco nearby), bathroom with shower, and a cosy sleeping room

easy check and great shower, clean and late check out too- 11am, which was much appreciated

comfortable and the kids had a hot chocolate when we arrived

ate dinner, breakfast and a carvery lunch in the hotel

gym, food, staff

icken and wild mushroom pasta), better than expected

the hotel wifi doesnt work properly

breakfast was only warm with cold scrambled eggs. room service a bit on the slow side.

location, right across the road from the train station and next to a great bar but very peaceful at night

they are flexible and allowed an early check in and late check out, which was very helpful

recommend the alma, train stop at the front door, lovely room, most comfortable bedding, room service fantastic, food enjoyable and staff very accommodating

no room service - kitchen closes too early

least on a sunday)

the breakfast had more choices it would be better

breakfast was basic and no hot food offered. foyer is not very nice.

every thing was very nice except the breakfast could been better

the breakfast service was a little basic but sufficient.

staff is very nice, the rooms are clean, free wifi, and the location is close to all facilities and amenities

dropped into a lovely wine bar with tapas nearby

sofa bed for the kids was really uncomfortable.

breakfast included, bar open til midnight, clean and fresh

they did early check in for us which is much appreciated

interacted with the kids, showed an interest in us, could not do enough, was really chatty and welcoming

interiors was quite fun the mini arcade and the splash pool was a hit with my kids and obviously the close proximity to the theme park

interiors was quite fun the mini arcade and the splash pool was a hit with my kids and obviously the close proximity to the theme park

had such a wonderful stay, the kids loved it

couldn t get room service, everything was done via the app and we couldn t get a drink of tap water and the

wifi connection good

it could be a bit noisy if there were kids next door.

i somehow expected in-house laundry facilities, not an outside service provider

maybe, more options for the breakfast. i mean we ate each day the same things.

we got early check in so was very pleased as we could get rid of luggage

had problems with the wifi in the past, not during my stay but being unable to get rid of its presence on my laptop after

having complimentary fresh milk in the mini bar was great for tea.

wifi wasn t as good as hoped

couldn't not find anything on the room service menu resembling breakfast so i ate out

hotel, bar and restaurant had a lovely vibe

amazing mini bar and snack

massive room, free parking, lovely pub downstairs, nice area

excellent stay, staff great, food great, room great...all good! bonus to have parking too.

wifi needs a sky wifi account and did not work on ipad, though ok on iphone

location to station, bar restaurant downstairs and plenty nearby too.

wifi did not seem to be working which was a minor irritation

the kids had their own beds and there was enough space for us

it was lovely! from the room to the bar to the breakfast facilities

2) the hotel is great, lovely and quiet, bar open until midnight, 24hr pizza making etc

free car parking

only thing we would change is a better option for kids sleeping

wifi is a bit patchy - you have to sign in every day

for some reason it wasn't picking up or finding it via wifi or bluetooth

would only be improved by a kids breakfast option i reckon, something simple like toast or maybe a nice (less crunchy) cereal

was on the 2nd floor and quite close to the stairwell so could hear music from the bar

no wifi in room

a great health club with fantastic pool/sauna/spa, great breakfast, fantastic location and handy parking

the location, the room size, and the gym

the indoor swimming pool is highly relax for family with kids

room service, wish i knew before it was too late as i like to have a snack to the room.

great location and the bar prices were very reasonable

i don t play golf ud83dude02

the breakfast wasn t great for 10.

not a lot. carpets were worn but hotel is on a golf course with players walking through.

golf and food, and friendly staff

very large bedroom with lovely view of the golf course

fantastic place to stay tastefully done throughout and the restaurant and bar is perfect.

+ the hotels restaurant, bar and beer garden welcome guests with a very nice and warm atmosphere

perfect location to experience west london and the restaurant/ bar is one of the most popular in the area so excellent vibe

location, lively bar with garden, beautiful decor, excellent food in the restaurant, attentive and friendly staff

the downstairs mainly caters to the pub / restaurant it can be a bit awkward to check in at the bar area - especially when checking in in the evening

we had a 24 hr break from our own kids, so would have preferred to use the spa earlier as open to children from 4

we had hoped for a relaxing afternoon but were met with kids bombing into the pool

wifi not set up on tv so had to reset each time to be able to watch netflix

great bar and lounge

facilities swimming hot tub and gym food was good in restaurant and nice room staff polite and

great restaurant and breakfast

location and comfortable room and bed and excellent breakfast prior to visit i contacted hotel to inform them my son was celebrating his 21st birthday

very nice hotel, convenient, close to the train station, clean, nice staff, kids friendly.

the room we stayed in was quite small for an adult and 2 kids

the location is excellent, if you have kids, there is a playground and lovely walks by the river nearby

plus good service from bar and restaurant staff

we ordered room service

wifi was absolutely shocking in room but ok in communal areas

we loved the bar and restaurant

wifi wasn t good

hotel and bar is so quintessential british - it is quaint and close to richmond which is stunning anyway

the price included parking

real ale at the bar as far as i could note

wifi works well in all areas

location, competitive price including parking and friendly & helpful staff

food we had in bar excellent

nice large suite and good breakfast. spa was full of kids so not very relaxing

no breakfast room service

when we asked what time does the pool close for kids @ reception and we were told 6pm , we arrived at 4

very helpful and ensured we got the room of our choice - specifically the 3rd floor :) ordered room service

complimentary late check out

room size, mini bar, snacks, comfortable bed, proximity to shops and restaurants. parking.

there was a big double bed and bunk beds for the kids

thing , i think the room service menu could have offered more in the way of some fruit and yoghurt besides all the

interiors , location , small touches late check out

fantastic fresh food, busy bar and

the air conditioning made the odd noise through the night that woke the kids up briefly

- you're on the definite stay again list :-) if you are a beer aficianado, the selection in the bar looked pretty vast too

breakfast was amazing

the staff are friendly, the rooms clean & comfortable and the breakfast delicisous - thank you

location, excellent service, top quality rooms, excellent restaurant, off street parking, close to shops and

foley is old charm hotel with luxurious feeling , bar staff and restaurant staff very friendly and food excellent , we will be planning another trip

free parking free wifi food a little expensive but offset by the price of the rooms

plenty of parking

we didn't get to taste the bar but had an array of items in the room that we could purchase

wifi kept disconnecting but i still had service so i used my data

shower was also really good, and the wifi was fast and worked reliably

very fast wifi and lovely staff

good access, comfortable bed, good wifi. very good value for money.

no wifi in the room

excellent full english breakfast

breakfast was delicious and hosts very accomodating

also a diverse selection of whiskey behind the bar and its very clean and cosy

fantastic location. excellent breakfast. friendly & helpful staff. lovely bar. nice atmosphere.

nice room, free parking and great breakfast

hotel nicely set back from the road, with a nice bar downstairs

especially the amazing bar staff that worked on saturday 30th september 2023

very spacious rooms for the kids and large beds. very clean!

great location and great with the kids

very spacious rooms for the kids and large beds. very clean!