there is no swimming pool

has fitness equipment, light therapy, a tray with fruit and smoothies, a welcome package with spa treatments, robes, slippers and lots more which usually comes only with 5 star hotels

breakfast was amazing lots to choose from

mention must go to the breakfast buffet which is always my kids favourite part and really made them happy: it was abundant, with great variety and it was

there are lots of restaurants around but we took advantage of 'kids eat for free' offer available at the hotel

the food and bar were lovely too

good clean rooms and great bar area and restaurant great prices available aswell

my husband and i felt comfortable in our room, and breakfast was excellent ud83dudc4dud83cudffd we'll come again

had to pay for wifi ud83dude12 had to pay for parking ud83dude12

great rooms and prices lovely bar area and restaurant

great organised breakfast to start the day with great assist from the so friendly staff martina is a great example

long as you havent got more than two devices

also, very much appreciated the early check in

no room service for breakfast

breakfast was given packed in a tray due to covid it, nice breakfast eggs hashbrowns toast

rooms were neat and clean location is good wifi was good

draught guinness in the bar please.

to change my room 3 times during my 5 day stay, this was a bit frustrating, as it was either a wifi issue or a heating issue that prompted the changing rooms

the bed was comfy and excellent breakfast and very near to croydon centre

the bar ran out of many items, and a delivery never arrived

there is free wifi and the bathroom is large and well equipped

i requested early check in if possible which i was given :)

i liked the late check out

the staff was very helpful and allowed us for an early check in

here for two nights with 2 kids

decorated and morden, the staff was really accommodating they went out if their way to give us an early check in as the stay was for a

d to fill in a form) so we didn't bother

is great ud83dudc4dud83cudffd we loved our room and the bar area , the staff where great and room service was tops

staff, clean and tidy rooms, attention to details, plenty of space to park a car for free, good wifi, ect

room service didn t remove my tray from outside of my door, so bought it down myself the next

friendly staff, especially during breakfast, kids got christmas crackers every morning

stayed 1 night. late in, early out. next time will try the gym etc. breakfast was fine.

breakfast staff was very helpful

the staff were professional and friendly, particularly manoj, who attended to us with bar service and again at breakfast

best service ever thanks to manoj he is awesome excellent service on bar and breakfast from him

the wifi was not really strong

windows that can be opened , and some free wifi

was as expected however i don't know why there would be a paid wifi and the closed glass instead of actual

paid wifi

said there was free wifi. had to pay for it when arrived

was lovely place to stay staff very friendly and it was very comfortable the breakfast was lovely

owner with a warm welcome and helpful instructions on using the excellent and convenient on-site parking

i didn't want much for breakfast though the breakfast offer was a little basic and you had to do it yourself

the noise from the kitchen, road and the upstair kids running arround

parking at the property with room for a couple of cars to the front

good location and good parking, great value

anxious about the car park as it was a controlled parking area and didn't want to get a ticket

easy check in and parking. staff pleasant.

free parking

parking & location

really if i had one night,i didn't find it easy to sign in to wifi a bit complicated but then i'm farely new to smart phones

free and decent wifi and a very short walk from nearby stations and bus stops

the tv and wifi also worked a treat

great staff, car parking, quality of room

room was comfy and clean and they were very accommodating of our need for early check in with a toddler

have to pay and you need to pay $15 per day if driving in central london and not even mentioning parking

the wifi was speedy and there was a very helpful book of guest instructions

and tidy * a wide range of kitchen utensils were provided which was very convenient * great wifi * staff were friendly and polite * free parking right outside the

stocked correctly with all you need and more there s also a littler shop to buy what you need gym and laundry room it s

everything we could have asked for in a self catering apartment plus an excellent self service breakfast

kitchen and food. free internet

the wifi worked well

we did have a shower in our room, which was nice with having our kids with us

for safety reasons needs to be sorted a family with kids can be a problem if the slip

kitchen area with everything you would need

lmost sure that s it) was very helpful with guidelines for the stay

also staff member in the upstairs bar was away from the bar sitting casually on his mobile and keep me waiting for nearly 10 mins

would have liked more information about the on-site restaurant and bar such as the opening times, and what time breakfast started

we meet noah at the bar who served us with great skills and offered to cook for us if we liked

open wifi, not good. a security liability for the guests

response of enquiry about wifi problem through whatsapp as told to do so by staff at check-in counter

was roomy and liked the feeling of home away from home with the kitchen and the appliances

equipped with a stove, oven, washer, and dryer, making it super convenient for light meals and laundry

en for blue badge holders)

spacious, good sized impressive kitchen with complete appliances, spotlessly clean, great location near high street and train

not a lot. carpets were worn but hotel is on a golf course with players walking through.

the bed was comfortable and the room service food was good.

wifi was simple to set up and fast

we drank, ate and chatted and food was ordered from the bar - which included vegan options

we liked the early check in which was good.

room, pool and evening restaurant food

excellent breakfast the best i've had in any hotel a great choice

everything the kids want to stay and husband again

swimming pool, jacuzzi

breakfast was excellent with a lot of hot and cold choices

the common facility where cooking and laundry is performed has limited space which is too small for an 18room apartment

location, very clean, good parking and the manager, joe, is excellent and can t do enough to ensure his guests have a

but this really put the icing on the cake when mr laundry delivery man pulled up outside the hotel on a residential street with all his reversing

i also liked being able to start off the day after having a good breakfast, and not having to adapt to timetables was another bonus feature - i could come

friendly manager running the place allowed is to make late check out

staff , comfortable room , nice bar , location

of the room was fabulous very comfortable and the staff was friendly and helpful bar downstairs was great and breakfast in the morning was amazing

the food and atmosphere in the bar are just great, specially after a hard day's work

the staff were so friendly and the venue had a really nice atmosphere in the bar and restaurant

excellent beer; and excellent wifi although only in the pub

hotel guests get a 10% discount at the bar which is great ud83dudc4d the food is great also

ich is a rare thing in london)

free off street parking was greatly appreciated

free parking brilliant

easy access and parking

bedding felt damp, and a terrible smell of damp laundry lingering

it even has a laundry on-site - but beware, it does not take new bps 1 coins

really fast wifi, friendly staff, comfy bed, short walk from tube

little coffee/drink bar in reception for supplies

there was a small bar area at reception if you wished to purchase drinks

very good location with on site parking

parking was available

getting on to wifi.

everything was clear about our room, where breakfast was, the bar and lounge area

a bit noisy from bar next door

parking is small not enough space to manoeuvre big cars.

room was clean and comfy staff were polite and helpful breakfast was light and fresh

nice place for kids, a nice park is nearby with playground and lots of water birds and squirels that kids can feed

we needed, they always cleaned our rooms, the breakfast variety and choice was fantastic, tv / wifi was great and the garden

everything was okay you know, nothing i didn't like, would have been great to get more breakfast options but asides this, all went so well

staff, lovely food, comfortable bed, clean rooms, free allocated parking, couldn t hear any pub noise, good

location to station, bar restaurant downstairs and plenty nearby too.

wifi also wouldn t work unless you registered with the cloud

everything except wifi

wifi did not seem to be working which was a minor irritation

size - bigger than most shower was powerful beds comfy free parking restaurant attached which served great food staff were very friendly &

were greeted at reception by a lovely lady, who despite working solo preparing rooms for an early check in, was friendly and welcoming

great location with free parking. warm, clean rooms with comfortable beds.

rubbish wifi no restaurant as pub next door closed as no staff

the parking and wifi are very good. the staff are always excellent.

the wifi in the room we were in was weak but that may be to do with room location.

room service was lovely polite and helpful, so was reception staff

free wifi was a put off as it didn't work

wifi dreadful

wifi was dreadful

room service: one order of fish and chips, no drink: 25 pounds

free wifi only if you give a lot of personal info to a third party provider

bar is a lovely atmospheric place to enjoy a drink

wifi was virtually unusable and given the poor phone signal in the area this was a huge issue for

the wifi did not work

situated in centre of dulwich with parking

fact it is a surprise to find out there is free parking space although booking siad no parking facility

very spacious liked the 2 storey room. however wifi strength was poor in room 8

the bar menu has a great selection of foods for all dietary requirements

wifi could be stronger but the room was quite insulated from sound, so i understand how that could

easy check and great shower, clean and late check out too- 11am, which was much appreciated

drying towel in the kitchen would have been helpful.

kitchen excelllent, bathroom excellent, well appointed, lounge spacious

comfortable and the kids had a hot chocolate when we arrived

u can buy food in m&s or tesco nearby), bathroom with shower, and a cosy sleeping room

the kitchen had everything you could think of, all very new

the kids had a sofa bed each

- you're on the definite stay again list :-) if you are a beer aficianado, the selection in the bar looked pretty vast too

maybe it was a bit noisy from the bar when it's night. but it didn't affect my sleep.

breakfast was a little slow and a little disorganised

we had a few drinks in bar when we arrived and sat in the lovely courtyard, lovely vibes and

efficient room service

amazing mini bar and snack

i do not eat breakfast location parking room service was good

wifi could've been a little faster!

area is very pretty and the bar with hotel was very convenient

gorgeous location and great breakfast

a little cramped for our growing kids on a sofa bed in a family room but otherwise great.

many young kids running around breakfast room on saturday and sunday mornings

very clean. lovely staff breakfast was lovely

easy to get to. easy to check in and find our room. parking avaliable

excellent wifi

the bed was so comfortable and big and the mini bar was well stocked as well as a good provision of snacks

slow wifi

i arrived at night and the staff kindly asked me if i had dinner and introduced the bar and restaurant to me

room was lovely and well laid out, good facilities, reliable wifi

the bar was excellent too

the bar is incredible. beautiful pub, my favorite part.

but the lovely bar lady kept me company, and she was super accommodating

jonathan at the front desk was super kind and the guy at the bar with the sparrow tattoo was very helpful

we ordered room service when we arrived we was quick to arrive and tasty

the honesty bar was brilliant- huge lovely showerroom

least on a sunday)

great bar - great sleep - comfortable and clean

ordering room service via the app was really convenient

only wish there was room service

ergency) for kids not comfortable, too soft, u shape. ac not working.

the bar staff were very polite as were the breakfast staff

breakfast area quite cool also , so breakfast went cold quickly

wifi was excellent too

at the same time they offered us and the kids drinks and treats

staff, comfy bed, good shower and bathroom, good breakfast, spacious lobby/entrance area, easy check in

the breakfast was outstanding and the team was genuinely warm and helpful

i tried the room service and had some amazing food

signal was not good as wanted to do some work and the wifi was mostly inactive.

breakfast really good and staff very friendly and helpful

very fast wifi and lovely staff

wifi kept disconnecting but i still had service so i used my data

no wifi in the room

shower was also really good, and the wifi was fast and worked reliably

nice and clean room. wifi worked well. mcdonalds next door where you can find some breakfast.

wifi was good

so he can play it while i m getting ready but we couldn t get that to connect to the hotel wifi

our room was directly over the bar downstairs, but the room was still surprisingly very quiet

excellent bar manager who was attentive to all our needs

the bar is very popular so some noise can be expected at the weekend.

good wifi

no hotel wifi signal in room 30 but managed to pick up free wifi from kfc across the road.

spacious room clean & comfotable large towels and lovely toletories good wifi tea/coffee available in havana bar other drinks, snacks and breakfast available at extra cost

wifi could have been a wee bit better but i still would give this hotel a 10 out of 10

very accommodating and helpful staff, they were able to allow me a very early check in

a problem for us but there are no bars/shops etc nearby

the kids absolutely loved the indoor pool, which added extra fun to our stay

and we really valued it being open 8am-8pm as lots of hotels have restricted swim times for kids

the property itself very beautiful and parking is nice easy.

staff at reception and in dining room at breakfast were charming, welcoming and helpful

was no air conditioning, there was a leak in the bathroom and the wifi wasn't strong enough in our room

every thing was very nice except the breakfast could been better

the breakfast service was a little basic but sufficient.

needs better breakfast more things

the breakfast had more choices it would be better

location facilities free wifi and coffee lounge

the lounge downstairs) and wifi, so perfectly adequate

good wifi

very spacious with free coffee, tea and good wifi

wifi good

i could only connect to the wifi for a very limited period

only problem i had was the wifi as it was sometimes slow or i had no connection which made it trickier to do any work on my

wifi a bit slow but free. otherwise at the price it was great.

trouble connecting to wifi

staff and the breakfast, wifi was good

had an evening meal and breakfast and enjoyed both

great location across the road from tube, lovely room, great breakfast

rooms were great value inclusive of breakfast

the staff were friendly and attentive, especially bar manager rod, who provided a warm welcome and set the tone for an enjoyable stay

dislikes but was surprised that the women s toilets for the public bar were upstairs

the wifi connection was also quite good

wifi is decent/bad

friendly staff clean warm room free wifi

for the price and location nothing. however, wifi was slow.

friendly helpful staff, clean and comfortable, good facilities and wifi

cafe and breakfast

poor wifi

tv wifi the bed bit hard but fine

good price, better service. thank you for your kindness at the breakfast area.

my room, daily cleaning is just super, you go for a walk and come back to a clean room is super, breakfast is delicious and fruits are varied

be nice if the restaurant downstairs had a kids menu and served more lunch type food aswell

also it would be good to have a few more typical kids meal options on the menu in the restaurant for the fussier eaters

wifi was good and available in all locations

an early check in but room not available due to late check outs, very nice receptionist called me when

with overground around the corner and fulham road at chelsea stadium in walking distance for kids 4 and upud83dudc4cud83cudffc tesco, two restaurants and gambada indoor play area around the

the good nights sleep and the delicious breakfast in the morning

uish) for most of my stay and was a little disappointed in the room service menu options sometimes all you want is soup or a

we did enjoy this hotel and room service is real quick and sufficient

:) the 24 hr gym and sauna on the lower ground were a great bonus to unwind and relax, too

also the pool was lush me and my kids loved it