tv did not work no matter how much we tried to get it working, wifi barely working in our room

palace lodge hotel, is a good place for family kitchen items are available

that day)was very helpful and friendly esp regarding parking of the car great service, free wifi, breakfast and parking for that price is pretty good

parking can be an issue at times

kitchen area with everything you would need

good location and good parking, great value

free parking

parking & location

anxious about the car park as it was a controlled parking area and didn't want to get a ticket

easy check in and parking. staff pleasant.

of been a bit more use of parking a moped was taking up two spaces on the property but not there fault

i really enjoyed the breakfast and the place is peaceful with no intimidation

the breakfast was much better than i had expected

a chair in the room would help. parking as everywhere was poor.

the wifi wasn t working

it was first class lovely bar very clean bedroom was lovely

of the room was fabulous very comfortable and the staff was friendly and helpful bar downstairs was great and breakfast in the morning was amazing

good location, lovely room, bar and restaurant were great

we are local to the area, so i booked this for my wife to give her a night off from the kids

the property does not offer any facilities beyond free wifi.

yes the property is good. liked the gym part mostly

breakfast was excellent, location not bad but it doesn't really matter everything was perfect

parking makes it so much more important due to the location as well

price too much gym and laundry not open 24 hr nothing else

how clean the accommodation is and it has everything that is needed i am working and the free wifi is very

staff member sorted my phone out for me as couldnt do the wifi myself

will be checking out gym facilities next time

staff went out of their way to do all possible to make sure our kids had a great time and even at breakfast made them special waffles and brought to our table so

the gym

food from the bar was edible

good wifi cover and nice breakfast plenty of variety

wifi was a major plus for this stay as work commitments were on going

early check in abailable also which was

she arrange to change my kids room to be on the same floor

here for two nights with 2 kids

if there is free wifi , it could be better. and heating can be better.

the wifi was not really strong

no complimentary wifi, it s 2018 after all

said there was free wifi. had to pay for it when arrived

windows that can be opened , and some free wifi

was staying 4 nights i sleep well, room wery clean staff wery good werry good breakfast i will come again january 2026 i will recommend this good hotel thanks so much

delicious and varied breakfast

the staff are very polite and friendly, especially the girl who works there at breakfast, she is the best

wifi was really weak. i could not connect to wifi from my room.

location and price great breakfast

wifi was linked to sky

location to station, bar restaurant downstairs and plenty nearby too.

jess, who looked after the bar on saturday night was a most personable,

everything except wifi

we were really grateful for a spacious room with a homely feel and for the help with car parking after various essential journeys

good that had free parking too

free parking on site, good wifi, spacious rooms and comfy bed :) we made a last-minute reservation and were very happy with

it was a bit difficult with the kids in regards to safety

communicated, so we ended up missing breakfast in the 2nd morning, making me put up with hungry kids for a little bit

very clean and tidy, friendly staff, great breakfast.

gym was a bit scary with no music or tv

lots of kids running around in jim jams, but it was christmas after all!

room had two large beds, but my kids are quite big now and both genders, so an option for separate beds would have been useful

spacious, clean, great reception, nice bar and lounge area

stayed night before my wedding. allowed late check out

no wifi 02 was just so useless

the wifi is very poor

nice location late check

late check out

resident wedding guests had parked in all the reserved/resident allocated parking spaces

bed, tv, wifi, location

room was clean breakfast was vey good

good clean rooms and great bar area and restaurant great prices available aswell

travelling with my family, we enjoyed your breakfast a whole lot

staff brilliant nothing to much trouble breakfast lovely

plenty of free parking

staff were incredibly helpful. wifi fast & rooms were spacious and clean.

eakfast)

the wifi worked well and there was plenty of parking

spacious family room, car parking available and great choice for breakfast.

food available was lovely, i especially recommend you try the thai menu, and the 10% off at the bar with your room key was a lovely added extra

off street parking which is always a bonus in a busy area like london

easy transport access, polite staff, on-site parking - which in london is a godsend!

great pub nice room well looked after good parking

its great value and has free parking

breakfast was a little slow and a little disorganised

met my expectations, the food was excellent, especially the breakfast which was first class

breakfast was amazing

breakfast was much better than standard hotel fare - delicious fresh and healthy food

bedrooms not affected by bar area downstairs

wifi connection

parking on the premises is great

i didn't use the qr code, for room service

the only downside or area or improvement would be wifi. everything else was wonderful.

parking is easy to find and is for people staying at the duke s head which is great

rooms are very cool even when it s 30 degrees outside and they have a reasonably priced mini bar at

some kids had got stuck in one of the lifts while we were trying to check in and emergency services were

there was a small bar area at reception if you wished to purchase drinks

wifi was reliable

wifi connectivity was good and complimentary

breakfast was excellent dining and bar area are also excellent

great breakfast. plenty of free parking also.

the location was perfect for where we needed to be, the parking secure and the hotel rooms excellent

location , early check in, friendly staff at breakfast service

whole hotel was charming- rooms, bar area, dining area and beer garden

easy check and great shower, clean and late check out too- 11am, which was much appreciated

nothing. just needs a tea towel in the kitchen as i stayed in the apartment

needed a rea towel in the kitchen....only the one thing i saw as a negative & it's trivial

u can buy food in m&s or tesco nearby), bathroom with shower, and a cosy sleeping room

we arrived early due to our flight and they immediately started cleaning our room for an early check in

the kitchen and sitting room were an unexpected bonus

room service breakfast cold

right on the common room service for drinks from bar front of house pleasant and helpful breakfast room light and

very lovely rooms. great wifi and excellent location. breakfast was good too.

food - breakfast , dinner , bar snacks

mini bar and snack hamper

excellent bar manager who was attentive to all our needs

so he can play it while i m getting ready but we couldn t get that to connect to the hotel wifi

our room was directly over the bar downstairs, but the room was still surprisingly very quiet

were really nice and the menu in the bar was excellent

wifi difficult and complicated to access

bar pleasant

wifi was on/off on the 2nd floor

convenient and great car parking also

staff, breakfast and secured parking

parking was available

spacious room, clean and comfortable, large bathroom lovely large towels with toiletories, good wifi, tv/dvd player in room - selection of dvd's available in the communial area to use

very accommodating and helpful staff, they were able to allow me a very early check in

spacious room clean & comfotable large towels and lovely toletories good wifi tea/coffee available in havana bar other drinks, snacks and breakfast available at extra cost

good wifi

staff, free wifi

location free coffee wifi

location facilities free wifi and coffee lounge

good wifi

the receptionist helped with an early check in

good, free wifi

nice and clean room. wifi worked well. mcdonalds next door where you can find some breakfast.

wifi kept disconnecting but i still had service so i used my data

nice staff. wifi excellent. clean rooms

good access, comfortable bed, good wifi. very good value for money.

no wifi in the room

lmost sure that s it) was very helpful with guidelines for the stay

wifi did not work at all

a fire alarm due to some issue in the breakfast room but we can't blame the property

clean hotel ni ce bar bed was very comfy and bedding was so crisp and white

breakfast price

we definitely had to wash dirty laundry the moment we checked in

need improvement in wifi

monotonous for those who stay longer, pancakes, muffins and waffles would have been nice for d kids

the breakfast wasn t very good. the scrambled were awful. no oats.

the hotel itsself is spaceous, with a breakfast / lunch / dinner lobby on the first floor that includes a small bar

convenient for our trip. lots of bars and restaurants close by. spa facilities a bonus

room, pool and evening restaurant food

kids loved the pool and the hotel room was spacious and modern

early check in enabled for a fee

lovely warm pool and the young children loved it comfy beds in

clean good wifi good breakfast plenty of

additionally, there were significant issues with mobile network coverage, and although wifi was available, it was challenging to maintain a stable connection

cafe and breakfast

the rooms need better heating and wifi connection.

very nice staff, open 24h/7, room service very cool

room recently renivated spacious bathroom with lovely toletories clean & comfortable good wifi

station and many bus routes clean and comfortable spacious room nice toiletories in bathroom good wifi

friendly staff clean warm room free wifi

spacious room clean and comfortable good facilities good wifi

for the price and location nothing. however, wifi was slow.

facilities to make your own breakfast

helpful staff, excellent value for money, diy breakfast is a fantastic idea

one kitchen with all the other quest, at least each corridor should have their own kitchen and the time

good value for money parking which is always good clean and close to high street

needed more parking places

i went to the bar and the lady there said i'd be able to order room service via the app

they called us to the room at 11 am to tell us that we should check out at 11. slow wifi.

the bar and restaurant area without peer and must be seen to be believed

wifi was dreadful

hotel desk isn t always manned so you need to go to the bar for service, really wasn t a problem just an

pub/restaurant/wine bar are all immaculately maintained and the location is extremely spacious

wifi didn t quite reach the room

wifi was wonky and signal was weak. also, cleaning staff is too noisy for the early morning.

the room had good air conditioning, free wifi

easy parking right behind the hotel (in the residential area), good access to public transportation (+)needed somewhere in this area with parking and were lucky to find the brewers inn (+) free parking (+) parking was extremely useful (+) there only a few parking spots on site but the adjacent street also has free parking (+)value for money, given the location, huge room & secure parking (-)drove and didn t realise you had to book a car parking space (+)location, price and the bonus of private (paid for) parking on site made our decision (+)friendly staff, good breakfast, onsite - secure parking, good comfortable, clean, quiet room (+) the parking place is really a big advance

there was two young ladies working behind the bar sadly i do not know their names but one had a portuguese accent and the other was from

there was no wifi signal in the room and we couldn't really use it

perfect location, room was well equipped and very clean and the bar had a great atmosphere.

i couldn't breathe, my kids and i couldn't sleep

breakfast was also good

it was quirky, had a lovely bar downstairs which was quite noisy but the minute you got to your room it was lovely & quiet

breakfast offered a great choice and was available until 11am

the staff were friendly and attentive, especially bar manager rod, who provided a warm welcome and set the tone for an enjoyable stay

breakfast excellent

full and filling breakfast, would highly recommend hotel and would stay here

the bar is incredible. beautiful pub, my favorite part.

jonathan at the front desk was super kind and the guy at the bar with the sparrow tattoo was very helpful

ordered dinner from room service and it was absolutely delicious

odd was how difficult it was to organise for the breakfast i had paid for to be delivered by room service

helpful staff, delicious beers, huge breakfast, beautiful rooms, cozy beds and atmosperical bar space

location, right across the road from the train station and next to a great bar but very peaceful at night

location, great bar breakfast was superb and the rooms had a very nice element of design and cleanliness

the honesty bar was brilliant- huge lovely showerroom

they are flexible and allowed an early check in and late check out, which was very helpful

ordering room service via the app was really convenient

friendly bar and dining area and excellent breakfast

wifi did not work at all.

wifi was unusable

and they had room service

close down the bar before midnight, which surprised me

the place is very clean, close to the bus station ,warm, great bar downstairs and great staff:)

wifi was really weak unfortunately

the locals are like a second family after a short while and the bar staff are fantastic

nothing was good about this property except it had a laundry facility.

staff were friendly and made us feel welcome also was a good bar downstairs

which feels like a luxury apartment, breakfast and dinner, the staff and i really enjoyed the pool and spa

great views. nice pool & gym. perfect service.

great views. nice pool & gym. perfect service.

this includes a heated roof top pool with great views, spa and gym

bar service was terrible upstairs

nothing, everything is good. room service is good it only needs more food variety

and the concept overall it was a really nice take on modern london, location was perfect, we had late check out and was overall a great stay

we did enjoy this hotel and room service is real quick and sufficient

room 20 next to gym.every morning 6o'clock the sound of the treadmill horrible wake up call

wifi was

great breakfast with staff willing to assist catering for the needs of a 3 year-old fussy eater and an 8

the room service was slow but the food was nice when it arrived

lovely bar and lounge

, wifi, good bathroom with shower products, tea and coffee facilities and air conditioning)

wifi was excellent too

staff were really friendly and helpful, especially the man who worked at breakfast

staff were incredible, they helped us with a slightly early check in and even found a colouring book for my young niece

the snack bar was handy, and on-site parking

wifi bit poorly

laundry arrangements not clear and took longer than agreed

comfort of the rooms and quality of the breakfast

the laundry service wasn't satisfactory

fact there’s was swimming lesson in the pool for the time i go there 3 till 7 plus the parent kids seating and walking around the spa

poor wifi. fan was very dusty and did not work, though it was replaced immediately on request.

wifi kept dropping out, no lifts and no iron

had three beds which was great for me and my kids

bed was confy and tidy, security was good, there is good public transportation nearby, good wifi

room service seemed to be working throughout the whole day

wifi password could have been available in the room instead of having to go to reception to obtain

wifi, for the first time gave us some problems

the breakfast wasn t great for 10.

we also did the walk around the golf course and went into london, via coulsdon s

meant no room service so by the end of the week the room looked pretty tired

i advised that they raise the door handle so kids can’t open

quite a long walk in not a great area to get to tower bridge. not ideal for kids.

very clean and modern rooms, wifi in the room and good selection of tv channels

water pressure in the shower, missed room service on one day despite my being out 6+ hours, noisy on friday night from bar next

the cups for tea/coffee looked like they came from a kids tea set

studio room with fully functional kitchen, perfect breakfast and evening refreshments & wines, laundry room, fast wi-fi - all included, all complimentary

eco responsible hotel in a quiet area not far from the tube, good breakfast, wifi. good hotel!

the room is of good size for 2 pax, came with a well equipped kitchenette, including dishwasher

the gym is small. the hotel doesn t have a swimming pool.

i loved the stylish decor, nice shampoos, and free laundry. amazing value!

the gym there was a sauna/steam room provided but it would have been better had they worked

priced and no flexibility with management when an early check in was requested

loved our room, we loved the amazing breakfast, i loved the suna and loved the staff any problems we came across they did everything to

the fluff fell down from the vent onto my lap ud83eudd2eud83eudd2ealso that i was charged 23 for late check out for them to go back in and take another 23 two days after i was

fab location, really friendly staff, good quality breakfast