the pool was exquisite and all facilities were well looked after

everything is spacious too and i haven't touched on the gorgeous room, restaurants and bar lounges

excellent facilities, good parking. buffet menu was better than expected. service was excellent.

breakfast l, grounds and things to do with kids

rooms were comfy/ warm/ beautiful/ quiet best breakfast we’ve ever had

staff and the hotel was very good, room service was efficient and it was prime location for all events and transport

lady made me wait with 5 kids for 45mins -

good location, clean room, room service, bar and food available, good price

room service for drinks, bathroom very outdated, room service woke me up twice when do not disturb

parking and had to find our way to the nearest public parking garage, not ideal especially with kids and luggage

wifi not great, paid for upgrade but still rather slow for uploading photos (for my job) (+)fast wifi, helpful staff, comfortable rooms (-)the wifi is very poor (+)location wifi ok (+)overall it was ok. but nothing exception. thank you for the free wifi which was good for work

the bar and restaurant were reasonably priced and the food was lovely

the bar staff where also very accommodating helping me out with a bottle opener and buckets of ice for

reception, restaurant and room service - the same person on an evening shift served us and checked us in, she was very

food and drink was very expensive for what it was and i think the 5 room service fee is extortionate on top of that

friendly helpful staff. bar meal excellent. excellent parking facilities.

two single beds put together which kept drifting apart.. no room service menus...

was nice having a beer outside with my lady and the kids enjoyed playing tennis and using the treadmill in the gym

couldn t access the wifi

we used a local park parking service and they drove us in

great staff and really great restaurant and facilities for kids

nice little gym, great staff, breakfast was good too

there s a gym available for those who would like to use it

, bright & safe environment for kids

had emailed weeks before and telephoned several times to arrange an early check in time, i usually use holiday in express where this isn't an issue, i fully understand

good wifi staff and food

breakfast was included in the price and free wifi

breakfast had enough choice and restaurant and bar were very good

location, clean and well organised room with iron, hairdryer, wifi etc and all that is required for an efficient and pleasant business

saied was very helpful in organizing our early check in

lovely cosy room, bar was handy, great receptionist

the hotel restaurant and bar are both tasteful decorated, great relaxing welcoming feeling.

the room, yet there is a homely feel to the place lacking from large hotels you'd normally expect room service from

dan at th bar was very knowledgable & again gave great service

room service

the problem, however, is that the rooms are located above a bar, which is mentioned in the listing

the bar below the rooms was a proper fun old school pub

we had a drink in the bar and the kindness continued

our room was above the bar with live band - noise didn't subside until around

room was very noisy, above the bar with live music from 10pm to midnight

car parking easy and food great

original features, plenty of parking, good location.

home from home experience sue from harry s bar was lovely nothing was to much trouble for

the wifi wasn't great

free parking at the pub

the bed was comfy. loads of parking for larger vehicles.

tv & free wifi

location and plenty of parking spaces room was good and comfortable bed nice bar lounge area with plenty of seats

swimming pool was fun it was very clean and comfortable

parking was not close to entrance

car park is tight for parking

of parking spaces out front

wifi not operating

nothing except lack of car parking spaces but that was all

in room 12 does not work but helpful receptionist provided code for acces to a secure alternative wifi source that worked well

parking on site too

there is no mobile signal in the area which is a pain. the wifi is also slow.

good food, free parking comfortable hotel room.

the bar and restaurant where really stylish and great atmosphere

easy, free parking

we didn't have breakfast which was included in the rate as the kitchen was closed

nice selection of teas and coffees and instant wifi as i had stayed there before

to keep rooms clean from food mess seems a bit strange in rooms like ours which had some kitchen facilities to make meals :) room decor was a little tired, but still very clean

the room was not ready when we arrived, but they gave us a complimentary drink in the bar whilst we waited

also the bar area was clean and pleasant with tv on in the background and i was able to enjoy my drinks

the ample delicious choice that was given at breakfast and the staffs attention to detail was a class

all the staff were attentive. they were very nice and friendly to the kids especially.

the bar was slow and not very clean

had room service breakfast which was delivered on time and by a very friendly lady, cooked breakfast

all the staff were attentive. they were very nice and friendly to the kids especially.

great location, plenty of parking, friendly and helpful staff, very comfortable and clean!

we ve always found the bar area, the staff, the grounds and the breakfasts really great - but although the rooms have

received a parking fine for parking in the car park, receptionist never logged the car, note the fine was

refurb, superb staff, local pub, atmosphere, parking, breakfast service and attention to detail

parking onsite at the hotel was free to residents of the hotel

stay was made by the wonderful manager, yin, who could not do enough for us despite clearly being rushed off her feet

& staff easy excess to motorway good food free parking and more like your

staff were helpful and parking was easy

staff was great food was excellent bar and restaurant clean and welcoming

bar service was excellent

35 am by a member of staff banging doors and rolling laundry trolleys across the carpark outside of my bedroom

breakfast was yummy and the staff both at reception and in the bar were really lovely and so

wifi was a bit slow but it really didnt matter that much

not enough residents parking..

helpful staff; amazing house, annex very comfortable, set in amazing grounds; easy parking, great location for walks

staff, very helpful especially in opening the bar when we returned from a party

wonderful bar and food

the garden , outdoor dining and the glass windows from the restaurant/ bar overlooked this well maintained garden

breakfast is generously and comprehensively provisioned

very comfortable, excellent wifi, no problem parking

there was enough variety for breakfast

with fire stick, heating, all the mod cons you could need, shared kitchen filled to the brim with breakfast goodies

breakfast was help yourself cereal and fruit. suitable for me.

plenty of parking on the driveway, can fit 4 cars which is amazing

location staff cleanliness price free car parking

bonus if you like golf as it has an 18 hole course on site also

we enjoyed some drinks from the bar after we checked in before dinner was available

food was cold, small burger and a few fries £15 - breakfast was a full english or a choice of kids cereal or toast

parking

onsite restaurant and bar were great too

nice pool for the children

they are great with kids

room great, bar area was very welcoming

the leisure facilities, pool, steam room, and sauna. lovely range at breakfast.

very clean, nice stylish room. use of leisure facilities included in stay. yummy breakfast!

efficient staff and excellent location only a 15 minute walk to ruislip maori where there are bars,shops & restaurants

lovely continental breakfast

thought they will be serving a full breakfast, but we had cereal and toast and coffee, orange juice, blackcurrant and fruit salad, not

breakfast was an absolute delight—a lavish spread of freshly baked pastries, fruits

stayed at this hotel before - about the wifi nothing changed: wifi is terrible

love the whole thing, kids were all so happy and loved the blue lights in the bathroom x

the breakfast did not cater for vegetarians and the rooms did not have a bar fridge.

excellent wifi and helpful friendly staff.

the canal next to the hotel was a lovely for a little early evening walk, the kids could burn off some energy and the park in the housing estate was a good find

it has usb charging points and the wifi is free

parking, delicious menu, comfortable and spacious room, beautiful surroundings

to be fair can t really pick one as they were all perfect so helpful, from the reception to the bar staff and the waitress in the restaurant, everyone gave perfect service

the breakfast was good plenty of food and a nice large pot of tea and coffee happy days

lots of free parking

choice and preparation of cooked breakfast was excellent

the decor downstairs was great and the area is great for kids-cinema style seats in front of large screen and table football made it relaxing for adults

pool and restaurant and the bedroom

the new bar is great. big screens great food & lovely staff.

the bar is reasonably priced for food and the spa is great especially the hot tub that is actually warm unlike some hotels

such a comfortable stay for work , had a holiday feeling about it with spa and restaurants/bar

private parking, walking distance to bus station, underground and taxi ranks, plenty of food and bars about

as soon as i booked the hotel and queried an early check in, it was so nice to receive a phone call letting me know that this would be fine at

no stopper in wash basin and very slow wifi

staff, room and breakfast and convenience of parking all first class

wifi can t reach the first floor, i had to buy extra data for my travel.

we didn t have a wifi password, unsure if there was actually wi-fi as no network was suggested

the staff was extremely kind and helpful, also allowing me for a late check out free of charge

it had parking and easy to access the property

d left before it opened) they just gave

parking was free and very close to uxbridge town which was very

location is great, the reception team is kind and polite and gave me an early check in complimentary

the room service kept a towel in the shower while the shower was leaking resulting in a totally wet

the room service and cleaning comes every 2nd day

had booked a room with three beds for our family - assuming the kids could sleep in the two beds and my wife and i would sleep in the first one

paying for wifi in room

stayed in but it is the food and the staff that make this place even better, a special mention to barbi on reception and the young lad on the bar

clean and well kept, a little bit quirky and welcoming, good parking and good location.

on site parking was also helpful

the bar and dining rooms on different levels adding to the attraction of the traditional pub decor and

staff , check in and car parking all sorted

with a complimentary mini bar, great coffee, comfiest bed ever, free parking onsite and excellent wifi, all at a superb price

wifi went in and out for us but nothing too bad.

evening meal and breakfast were first class

when we got back as we were staying and it could have been added to our room but we were told the bar was closed

t a drink on the house, and 10% discount for drinks and food if

bed was very comfortable and the breakfast was amazing

really good layout, comfortable room, good breakfast included.

nice location and setting, hotel accommodating early check in, friendly staff

very clean and within walking distance to train station a very good breakfast

staff really lovely , room clean and comfortable and the breakfast was delicious

wave and no air conditioning, asked for an extra fan but even with two fans felt unbearable with kids in the room

the food and drinks available at the bar were excellent

with myself and three kids in the room this proved very hot during the night

apart from that, great bar, excellent food profesional manager polite bar staff

not stay here if you hate kids & staff drawn from said complement of kids

clean, tidy, warm welcome by staff, parking on site, great location & comfortable.

parking on site

wifi is very very poor. i wouldn t able to do my work.

great location, parking, friendly and clean.

location, free parking and easy arrival process. host is a lovely accommodating lady

,very very nice ,the night porter was amazing,the price is excellent ,clean hotel with also the kitchen of you need

lots of extra amenities that i didn t expect for our room was a fridge and kitchen

a basic kitchen is always nice when on the road for so long

the location the fact you can make what you want in the kitchen

the password for the wifi is not available in the room. so we couldn't use it

no gym, not a large variety for breakfast

shower in the bathroom was difficult to control and the wifi complicated to log in - this should be

vid restrictions apply)

room service wasn t great as they forgot my cutlery, not a great service when it s 5 cost on

room service menu was limited shame the kitchen could not do something different for our stay

the mway services location is a great +: ev charging facilities on site and round the clock food and drink next door

location, parking easy with ev chargers available if needed, plenty of food options on site

clean, great value for money. free parking good welcome from reception

comfortable, handy for ev charging and an overnight stay

great for quick stay - very easy also with free parking :)

pleasantly surprised, plentiful parking adjacent to the rooms, a warm welcome, great food and pricing and the service was great

parking wasnt an issue although would have thought there would be a zebra crossing between the

super friendly and so helpful lovely room, big tv, a/c and the bed was so comfortable great parking lovely

easy to find, quick and early check in. large clean room, great breakfast

plenty of parking

parking on arrival

we were a late arrival and the chef/ bar staff kindly prepared food for us before the kitchen closed well before our arrival

there was ample parking

good full english breakfast

dinner and breakfast were amazing. lovely pub downstairs and plenty of parking.

on site parking which was very helpful for us

the host was very kind, polite and professional and helped me set the wifi up on my ipad

off road parking

the use of a parking space was excellent and the property itself was very well placed, near a tube station

bottles of water, tower fan in bedroom was brilliant on a warm night, tv on the wall, wifi code given when we arrived

rooms are above a busy restaurant/wine bar

unbelievable bar restaurant area

the bar and restaurant are truly amazing

basic but clean rooms in a very unusual building with the most amazing shisha bar in the gardens which you get discount on

little jem with a beautiful garden bar at the back, loved staying here

reasonable price, included parking at no extra charge and a continental breakfast

great bar & restaurant, staff went out of way to try and accommodate our request for an early check in

bar and restaurant facility

very pretty lights around the bar & restaurant the children loved it

free parking in the carpark was ideal

pool was clean and the customer service was good

phoned room service at 10:30 pm and no one answered from the restaurant

made full use of the pool and spa

wifi wasn t a great a connection but the tv s are smart tv s so we were able to stream a

tv was good as was wifi

rooms clean and breakfast was excellent

very friendly staff both at check in at the bar

's a great pub too, by the

beautiful 16th century pub with great drink selection and bar snack menu

special thanks to the lady who served our breakfast

free wifi didn't work

wifi didn't work all the time and room could do with little tlc

the wifi was good

room was basic but met all needs, tv and wifi very good

inn is going through a refurbishment and i found it clean and had no other issues, except the wifi was almost non existant

were accommodating for early check in after long flight from canada

only downside was that there was a wedding on so it was quite loud at times & kids running around the dining room but the staff very quickly moved them out

special mention to magda and the bar staff who all had impeccable manners and patience

don't pay for early check in it's a waste of money and you probably won't be able to

were going to get an adult meal for him) - the breakfast staff were rushed off

beautiful property and gardens stylish and spacious rooms amazing spa great bar excellent

spa and gym are were amazing

amazing spa and outdoor pool

gym facikities were amazing, as was the spa

spa was nice, was very quiet so we had it to ourselves pretty much which was good, wouldn t of

ally nice touch)

lovely people, parking, amazing location

ample parking across road

ally nice touch)

location and parking

great position, excellent staff, quiet room, late check out, cooked breakfast (no bacon)

staff awful was no wifi no breakfast offered no bath towels one hand towel for a family of three

parking, free wifi, free breakfast, staff was really friendly and nice to the kids, large room and ensuit good

great wifi superb room very comfortable bed very clean great tea and coffee facilities

the wifi password is nt displayed in the room

bed laundry is poor

ev charger on site

bar area was relaxed and they served pizza late into the

free wifi

bar and food -great prices and atmosphere

gym very limited

maria at the bar on thursday night was a realing star as some guests got a bit merry however she laughed it all

clean, well organised with a good restaurant and cafeteria, as well as gym facilities

rooms bar restaurant realy nice for the

no room service and ice machine constantly not working

value for london, very clean, rooms were comfortable and tube station very close by and onsite parking

wifi worked but not well

didn't use the wifi

friendly staff and allowed early check in. close to underground.

it's close to shops and the tube and has parking

still a bit run down. wifi was slow.

very friendly abd helpful staff. good breakfast and good wifi.

late check out added an hour too if we stayed for breakfast

efficient staff, good sized

when i was told room service was not available, and the night staff can't speak correct english.

lovely breakfast with good selection, as was meal in the brasserie restaurant

took 2 hours to get room service and we have a two year old toddler & they didn t even have a kids menu

lift felt like it was going to break down , we went away for the first time in 9 years without kids and the spa was the reason we chose this hotel , well felt like a beach resort no-where to sit

construction work at 7am in corridor kids cant use pool

wifi in the room was not so great.

they helped us with check in as it was little late

there is bar that's also make your holiday beautiful for celebrating party and getting food and drinks

i had my 2 teenagers and 2 small kids with me and it was our first time in that area, so we did not really know where to go

not as advertised wooden floor in poor condition no door bar between bedroom and bathroom, kids hurt toes on it due to height difference, beds crammed in so nothing else in room , no

no good behaviour towards kids

ough some guests had parked awkwardly making it difficult but not the hotels

really comfortable place near to the airport. room was clean and the wifi was great

everything was new, comfortable bed, good wifi and incredible shower

wifi is ok and the location is good, 5 mins to west drayton station

propety was clean decent size room n comfortable bed with water bottle n good speed wifi,

checking in i mentioned to the lady at the bar stating that i had spoken to someone at the pub to have a later check out for our room and she

good parking

the breakfast had everything you wanted and was delicious

breakfast, good food all round, nice bar area

double socket outlet hanging off the wall. wifi not available.

mini bar fridge to keep water and milk

although the hotel does not do lunch and evening meals, we found out on the last day the hotel bar does pizza

no water in room. refused room service.

free wifi

loved the cosy bar area

nothing it was clean and fab gym.

we had three kids under 5 in the car all desperate to get out and so we arrived, parked and went to reception

the gym, the pool and the great big breakfast!

breakfast was lovely, noise from party in the hotel was an issue including noisy kids of said guests running about shouting

breakfast was very good quality

hotel staff, bar area, spacious room and bathroom, very war and welcoming.

the parking was restrictive but manageable.

to have 5 of us(2 adults 3 kids) in one room unlike the hotel chains

car parking available

town shops restaurants short walk free on site parking room very clean comfortable bed shower tv wifi tea coffee all included in the 70

we wont get wifi inside room no body wash or hair wash inside

or signal).

were great it was very comfortable lovely bar great outdoor space very convenient for wembley

wifi wasn't working very well.

tucking my daughters baby in bed to the cook going out of his way to make us feel welcome, bar staff friendly all staff went out their way to go the extra mile for us, very clean and not too

of a noise from door slamming from neighbours and also didn t like how spotty wifi was but overall it is a good value for

great location, early check in and late check out, really nice staff, comfortable bed

mini kitchen with fridge,microwave and

clean, fast wifi, well placed, very nice decoration

there was a small kitchen area with electric hob, microwave, fridge and a selection of pots and pans

no bar in hotel

hotel does not have a bar or restaurant so you have to go out elsewhere

right next door to costas for breakfast and wifi

no bar or

no breakfast poor wifi tired decor lumpy bed insecure car park air conditioner broken

the room had flies and noodles. no wifi connection

nice clean renovated rooms and free wifi

the check-in staff were helpful,wifi was quick and good connection.

nice clean renovated rooms with free wifi and included breakfast .really enjoy

wifi facility..was bad