comfy bed and scrumptious breakfast ! would have liked another night to use the pool

to keep towels close to the shower, no locks available for the lockers, it was noisy and full of kids, no shower gel

location staff were friendly and really helpful, loved that it had a pool, gym sauna and steam room

easy access, great swimming pool, gym, steam room and sauna

up to the sky bar for a drink but was a band on which was far too load so didn t

clean, fast wifi, well placed, very nice decoration

there was a small kitchen area with electric hob, microwave, fridge and a selection of pots and pans

the wifi did not work that well either

the wifi was not working properly

idge, microwave, cupboards, kitchen sink, crockery, etc) was an amazing added bonus that

the gym is also perfect

selection of channels in room and only 1 could have wifi

quick check in. friendly staff, good breakfast, quiet rooms, nice gym,

room service breakfast was cold & no beans with fry up.

we travelled with two adults and 2 kids age 6 and 10

room service excellent

room service served

wifi performance in room was sub standard but fine in the lobby - distance from underground rail

wifi not to great tbh

need to get away from the kids for one day

we wont get wifi inside room no body wash or hair wash inside

the free wifi was good too

man working behind the bar when i arrived and the cleaner i saw when leaving were both very helpful, the beds were comfy,

free wifi was a little intermittent in the room by 4g wasn't bad on the devices so used that

neal,liam, steve and the rest of the bar staff made us more than welcome

next to water tank were so dirty i could literally see some orange-ish substance marks on them, wifi signal was not the greatest in all parts of building

bar downstairs is great with music and the food looked great

there is wifi plus it located in a good place

when i checked in i asked if i could have late check out and the man at the desk said i could check out at 12pm

one at reception to greet and book me in, had to call down at the bar but it was very busy due to the concert that was on

wifi extreemly slow unable to stream, no regular tv channels only thing i could find was someones

everything was fantastic. clean room, wifi, very nice and helpful owner. safe parking space..

tv didnt work, no wifi

very comfortable room with shower tv wifi coffee making facilities

criticism is the wifi wasnt to good in the front room i stayed in maybe a signal booster might help apart from that

parking was available outside the hotel and the owner/manager was very friendly and nothing was too

free wifi and signal is strong

lovely people, parking, amazing location

handing for secure free parking too

location and parking

i,e the wifi ,tv etc

hotel was undergoing major renovation and extension, this was not really obtrusive although the wifi was a bit hit or miss possibly because of this

asked for an early check in due to our flight and the room was ready on time and thank you for that

brilliant wifi

free wifi and netflix/amazon/youtube loaded onto the tv

one of them gave my kids some sweet treats and offered us some tea and coffee

parking fantastic

facilities, free parking, very close to public transportation

there was also a large area in front of the main entrance for parking

distance to wembley staff were really helpful parking space outside offered a double room on arrival room was very

can request early check in

free parking and wifi was a real bonus, for the location

friendly staff and allowed early check in. close to underground.

wifi worked but not well

wifi was very slow, i couldn't work, could have better breakfast options, the rooms were not noise

parking, bar and restaurant so great meet friends

room service of food at no extra cost

except for the wifi, which is not friendly at all if you are here for work

plenty of free parking, rooms are a good size and the wifi works well

was disappointed to find the pub attached closed for refurbishment which meant we had to rely on room service or mcdonalds

receptionist shahin apologised and gave me a card for a complimentary drink in the bar downstairs

of room service food after hours

room service was dear and i was charged 9 over

staff and good breakfast

close to brunel where my kids are

the hotel bar could expand its drinks menu

really nice hotel and staff . the kids loved the breakfast .

there was no room service.

staff fantastic, hotels clean only good location .kids loved waffle machine breaks hot .

breakfast was better than expected, otherwise pretty standard

the wifi did not work.

room service was excellent, and the food was absolutely delicious

bathroom dooor being sliding is not good with kids around

wifi is so good, reception service is perfect, nice staff, best room in london

the guys at reception greeted us and the kids so nicely and said he would check to see if there was a room available

the password for the wifi is not available in the room. so we couldn't use it

economical and also had shared kitchen and washing machine

who stay in the hotels, they are very disrespectful when using the public facilities for example kitchen or

excellent wifi connection

,very very nice ,the night porter was amazing,the price is excellent ,clean hotel with also the kitchen of you need

the wifi was virtually nonexistent

breakfast was simple and

smart tv with all apps and full wifi

breakfast was lovely the next day and the hosts were lovely

breakfast a little late for working people

early check in available, near the train station

the lack of self-service laundry facility

was the same no on-site laundry front desk could have a list of restaurants available in the

friendly and helpful staff. great breakfast. good parking area.

amazing staff and good breakfast ud83dude0b

staff were so friendly and helpful rooms were clean and comfortable and had everything you need breakfast was nice and constantly restocked shops around the hotel - tesco express and costa coffee

was very well presented, parking on the driveway

location, driveway parking, queensbury tube station literally 5 minute walk away

on site parking which was very helpful for us

i've stayed in, very clean and well presented, good selection of hot drinks or water, tv and wifi also available

location was great very clean good parking for london

the gym is as small as shown on the pictures with very few weights and two benches

i liked that the property offered breakfast and that is free for the kids also the hotel was clean and the staff friendly

loved the welcome three wishes for kids

like 4-5 stars, everywhere clean and tidy, all furniture is new and modern, staff very friendly, wifi top level

quite spacious rooms, clean, nice design and interiors, good amenities, strong and reliable wifi, few minutes walk to and from the north acton station, restaurants, and convenience

excellent parking, and the manager is so welcoming!

private parking, walking distance to bus station, underground and taxi ranks, plenty of food and bars about

wifi works a treat and it has a tesco opposite for bits required

staff friendly, clean hotel with parking in front of tesco

t me park there even after booking out)

paying for wifi in room

wifi was fine

friendly cooperative staff good wifi connection and tv channels clean comfortable spacious rooms

had booked a room with three beds for our family - assuming the kids could sleep in the two beds and my wife and i would sleep in the first one

free wifi and great selection on the tv

room service

the bar, we couldn t drink their, beer terrible, corridor, bags of laundry in the corridor, from when we got there, not removed for two day, just added more

i like the ambiance of the hotel. spacious room dan wifi connection was very fast.

staff of the hotel is good, they allowed us early check in

the bathroom and room service was great.

location was close to station, allowed us an early check in and staff super friendly

throom, towel, and bed sheets), temperature was ok, and the wifi was so fast

wifi good

room was clean

wifi works ok

wifi is excellent speed and great for streaming

the second night the next door room were continually shouting at each other, kids screaming and doors banging until 4am started again at 6

comfy beds, very good breakfast and comfy room with fast wifi and most helpful friendly staff who made our stay very enjoyable and responded promptly to any

drinks at the bar were not overly expensive

the bar food was exceptional

the wifi

th minimal fee); also allowed us to leave our luggages for free

never had wifi that fast we could even stream movies

tho we have to pay a bit extra for early check in even like 30 min around , the check in exp

accommodated our request for an early check in and late check out

for wonderful darkness, lots of electricity sockets, lights, space, clean, comfortable bed, good wifi, hot shower, good soundproofing, close to metro/tube, 10 mins walk to ealing broadway, big

all round very nice hotel, clean, nice restaurant, excellent breakfast, close to everything

should give out clear instructions on how to access hotel wifi

bed was super comfy. toiletries were lovely, free wifi was great.

ordered room service and the bread with the soup was mouldy so kids stopped eating - this was quickly dealt with and we wasn't charged for the entire meal which

wifi would have been good, but to be fair i was aware of this beforehand.

was only toast, with jam or butter available for breakfast or cereal would have been even better if there was an english breakfast

the breakfast was perfect

we had a continental style breakfast, and it was just right

good for value. clean bedroom and enjoyed the breakfast

heritage setting with no traffic noise but so easy to commute and ample parking

wifi is working perfectly good

location, plenty of safe and secure parking, beautiful hotel and building

v good breakfast staff assistanceroom changed as stairs too difficult for me great parking easy access to public transporttea and coffe and cakes in the

have stayed many places over the globe and in london, easy to get to, easy to use as base, great parking, very clean, exceptional staff, and the complimentary pastries and coffee were very welcome

if i could improve anything it would be that the bar remains open later

love the town. staff was nice. hotel was quiet. accommodating with kids.

there is no breakfast and no room service.

i had a drink in the bar the 1st evening of our stay and the lady was lovely friendly and helpful, even reminded me of

are small, the hotel is a bit far from the train station so it is challenging with kids

the wifi is very good aswell as the room size decent space, bathroom is always very clean and spacious,

we didn't realise until a few hours into our stay, it melted some chocolate the kids had bought

but this didnt affect the kids as they were fast asleep

lady is no we ask her if we can early check in atleast q hour because we travel far and i have kids she didn't accept and let is to wait until time

room service was excellent as well

not much room to sit down if it is busy at breakfast time.

a laundry room is available, but that feels like it s creating extra effort for the traveller

no laundry

quirky touches laundry room with iron. 10 early check in suited our needs :)

no hot water in the shower - breakfast not very assorted - no laundry service

a nice way)

the guest discount in the pub was a perk too and we ordered room service one day which was spectacular

good choice of breakfast and plenty of choice

wifi wasn t so great once in the room

we asked for an early check in and the room was available within an hour at 11:30

free wifi although signal wasn't always great

rooms are above a busy restaurant/wine bar

did request an early check in and was really helpful and room was ready .

best hookah bar in london right in your backyard, a bit noisy

and welcoming, i'd called a couple of hours prior to arrival and she was able to accommodate early check in

wifi

parking was an issue but staff did thier5upmost to help

area for staying and very good value - even got an upgrade to a very large room and the wifi was fast - what more can you want

my kids and parents loved it

initially given room that was not wifi-connected

the wifi works well

very comfortable shower, pleasant and quality cosmetics. reliable and stable wifi network.

no room service or breakfast facilities

we needed it for a visit to our kids who live near

lots of amenities, restaurants close by and on-site bar which is great

wifi that worked, and wasn't just a hotspot

nice and hot breakfast served in a tray the

the location was very convenient for me, 10 minutes walking to ealing broadway and nice breakfast served in the morning

staff were very helpful and friendly and the wifi actually works

service poor, free wifi did not work

convenient ev chargers at property, both ac and 60kw rapid staff very

lack of wifi in rooms

bar on ground floor comfortable - with good music :)

the most comfortable nights sleep on a memory foam mattress & late check out

is fantastic, the hotel is upstairs of the bar

the restaurant and bar was not open

wifi didn t connect to the television but not an issue, didn t effect out stay!

very good wifi and unlimited free

- same simple breakfast everyday - have no free wifi

the bar and restaurant were being renovated so no room service or meals on the premises

the free off street parking was an unexpected bonus and help booking local transport was most welcome

breakfast was basic, but ok ud83dudc4c

breakfast was help yourself cereal and fruit. suitable for me.

no breakfast

friendly hosts, good facilities for breakfast, comfy beds, clean and modern throughout

and clean, great facilities in the room, great location with good parking and near local amenities, cant fault

it has plenty of parking, is in a lovely location by the river, the staff were friendly and helpful and it was

location, off road parking, helpful staff, comfortable bed, good facilities, unexpected

people round the area with kids were walking around at 2

either too hot or too cold, it was noisy when i was going to sleep i could hear people talking, kids playing and slamming doors and you couldn t move the shower head up or down so i had to

fact that its in zone 2, about 30 min to the center -the price -the early check in around 12 -cleaning service every day -the bar -the fact that we had breakfast

quiet.clean.friendly staff. good wifi

great breakfast, but could have more options

a beautiful old bar area too

only wifi to be improved

t food surpassed expectations)

london) bus stop, great helpful staff, excellent customer service mentality, smart tv and free wifi

at works)

i was checking out, there was a bar charge on my room even though it wasn't mine

its extremely clean 2- the room space is well utilized 3- wifi speed and service was good 4- great hospitality from the hotel

maybe dont stay here if youve really young kids, or cant stand staying somewhere that isnt like a show house or 4 star hotel

neatness, nearness to bus stop, good wifi, good breakfast and lovely reception.

i had a good little room,good variety for breakfast,shower,wifi,tv,all worked well,and warm.

wifi worked well

the room was clean, bathroom looked new, wifi worked really well

couldn't manage to use the wifi

nice public bar downstairs with food and outdoor seating area

only downside is no wifi

fi) was fast

a bit noisy because of the trains nearby and the bar next to the building

the receptionist was very rude and used swear words in front of my kids

an extension lead in the kids bedroom instead of a wall plug

hotel room was big enough for two adults and two kids

the wifi didn't work. they did try to fix it.

the reception staff were super helpful and really kind to the kids. genuinely nice people.

window opened to the laundry room in the hotel and the bedroom window was next to the smoking area so from 9:45am the

insecure wifi, good for basic google searches but not fast enough to stream

thw wifi signal was very weak and oftean disappeared.

breakfast, wifi cleanliness was nice. breakfast and hotel location was not that good.

laundry room was a bonus too

the staff handled the situation really well, letting us stay in the bar until we had arranged an alternative and helped us by speaking with booking

the hotel was clean and well presented,great decor and a bar with great atmosphere and a wide range of quality products

wifi worked well

was no breakfast and the wifi did not work

nearby restaurants and grocery stores, and there was a bus stop in front of the hotel and a nice bar belonging to to the hotel

it's clean and the shower and kitchen was good

the apartment was large enough for a family of 5 and we got a good breakfast from the owner to make while there

plenty of fresh fruit, and breakfast pancakes and brioche buns

clean. had a good kitchen, very spacious. two beds. good quality sound on the tv. no complaints.

the towels wasn't big enough for the children let alone the adults the items that was classed as breakfast included wasn't great

clean and tidy, secure, well equiped kitchen, easy and free street parking at weekend.

too choky, no living area,kk communal kitchen

a brilliant location and was clean and tidy , we enjoyed the terrace in the later evening and the kitchen was well equiped

rooms and bathrooms; enough bathrooms for one floor; well equipped kitchen; very close to public transport

derground station is right in front of the building as

we were offered late check out as we couldn t sleep at night due to the uncomfortable mattress but this obviously

sco express, convenience stores, coffee shops, pharmacies, laundry services, clothing stores, phone services etc

99 free anytime fitness gym access was a bonus

got a free gym pass too

small bar fridge would be an asset

the check in, and every time we were going in and out it was all smiles and kindness towards the kids

hotel, great location, great food in the lobby restaurant, good room service, after traveling around in hostels being able to sleep in this beds was the best way

only problem we encountered was waiting very long for a drink in the hotel bar but they offered a discount on our drinks

, my husband and two kids), but nothing you can not manage

clean, friendly staff. nice and quite clean pool and gym.

wifi was not accessible but i didn t mind too much

above the bar which on my particular night was busy and had music on

wifi wasn t very stable in certain corners in our room but still good enough

had food allergies and the made the effort to make sure she had oat milk this morning for her breakfast

breakfast was great every morning and the staff were always so kind and helpful

great location. very friendly staff. good wifi. clean bathroom.

wifi signal not strong enough.

i was disappointed the bar area was closed for refurbishment i would of liked to of known this prior too coming

laundry facilities were expensive

large comfortable room with good wifi

you get free parking, spacious room, comfy bed, clean toilets, good wifi

breakfast included in price

free car park free wifi checking desk staff very helpful breakfast good

and spacious rooms and good super fast wifi internet coverage

staff allowed us a late check out at noon as opposed to 11 free of charge

wifi was decent

wifi code not provided in the room )was lucky enough to stop another guest in the

- wifi was great, reliable and fast

nothing it was perfect, although wifi didn't always work for me.

staff were very nice and kind. wifi was very good and location is great

however, they let us continued as we have young kids with us

hairdryer in room as well as free wifi and windows that open

we booked as there were two flat screens per room however at 6pm when the kids were in bed and we decided to watch tv our tv

wifi was sporadic at best - otherwise everything else was great.

and the wifi worked really well

room was extremely comfortable, has a bar and offers food, the breakfast was lovely and the staff were very friendly and

he refused to replenish tea & coffee - it s not room service - i just wanted to replace what had been used

great wifi

like the cleanness, customer service, room service and good breakfast

free wifi

the only suggestion would be to have access to wifi in more rooms.

no wifi!!!

free wifi was a bonus and staff were really friendly we have booked again for march

get

had a mini fridge and breakfast all layed out in room ready to help self it was very cleen and phone could connect to

no water in room and gym was very small with some equipment not working amd batbrooms very small

location , modern room with exelent wifi,large, comfortable bed ,close to the subway station

the quirkiness of the rooms overlooking the bar area

flexibility for check in even though i arrived at 2pm, the receptionist insisted i had to pay for early check in

and gym were not accessible

the wifi connection in my room was really poor and i had no signal which made it really hard for work

wifi was very poor.

restaurant - not many options for kids

no wifi available. the area surrounding the hotel isn't great

added to this it's also got a late check out and i got a voucher for 15% off on a return visit

wifi was was going up and down all the time, so watching the funeral on my mobile through 4g was

location, good wifi , safe location, friendly stuff

free wifi worked well

wifi didn't work

free-wifi

was expecting a proper breakfast but there is a shared kitchen that you can use any time of the day

they refreshed the breakfast each day

need to contact management before arrival so they will meet you there, as well as for the wifi info

no wifi

good experience. inexpensive, clean, good location , good communication, excellent wifi.