wifi would have been good, but to be fair i was aware of this beforehand.

breakfast was good, the location is good too,you have lots of shops nearby and good transport, the

good for value. clean bedroom and enjoyed the breakfast

comfortable stay supplied in their fresh, bright and very well appointed modern rooms, including breakfast and a fridge, i whole heartedly recommend the a to b

rnflakes, toasts, jam, butter, milk, juice, tea, coffee and even hot

1st evening of our stay and the lady was lovely friendly and helpful, even reminded me of free wifi in the hotel and helped me with the password

though not too much of a problem as there are plenty of places nearby)

room temp is low. wifi in morning slow

in the evening, the beautiful breakfast area becomes a bar serving excellent cocktails

also, 24hr room service was advertised but was told that snack would take 40mins to prepare

liked the location and the gym

lots of staff on hand at breakfast to assist & clear up after guests

bed was super comfy. toiletries were lovely, free wifi was great.

breakfast was excellent with a great selection and also had an evening meal which was very

ordered room service and the bread with the soup was mouldy so kids stopped eating - this was quickly dealt with and we wasn't charged for the entire meal which

breakfast was great

really enjoyed the english breakfast served to my room in the

english breakfast was simple and delicious

staff were very helpful and friendly and the wifi actually works

service poor, free wifi did not work

lovely as always! staff and breakfast is great building and decor is cool!

no hot water in the shower - breakfast not very assorted - no laundry service

bar with drinks and limited menu available for late snacking

small bar and restaurant

amazing room, wifi, food, staff

15pm & told the bar was closed even though we were residents and there was no room service

good selection for breakfast

the location outside of the city centre but so close to train station, free easy parking

wonderful choice at breakfast and wee prepared

a asset to the hotel early check in was arranged on arrival and the room was super cute, quirky yet comfortable and

the hotel bar could expand its drinks menu

that the tv was smart with free wifi , we did not have access to watch netflix or you tube ud83dude11 this would have made us feel

everything was fairly priced at the bar and we would definitely

bit peckish after long day and as there was a room service menu in room phoned to order was told they would contact me when ready to collect from

the only down fall was we had to go and collect our room service

wifi was very weak and amenities were not so good

wifi was insecure, i could not connect my work laptop, thats how unsecure it was.

the room was great and so was the gym

breakfast was ok, but not a lot of options, and the stuff, is helping in the buffet

a range of facilities and amenities, including room service and a starbucks cafe located

certainly they will provide everything you need and room service etc is top notch, certainly be staying there again in the

the bar could have been open

gym was also nice and quiet, not packed at all

good value for money in london, decent breakfast, very good free wifi, nice staff.

have a lovely stay but we had room service a toasted sandwich about 12 ish and it was not

good clean room. brilliant breakfast. parking and ev charging. would strongly recommend.

bar had friendly atmosphere; really good all round - top

had a great time here the hotel is nice and clean the breakfast was delicious, the bar is great and the wembley is really close

parking, bar and restaurant so great meet friends

very good wifi

maybe just leave the breakfast out. the price is very good for what you get allready.

which was a bargain) plenty of room in the apartment which has brand new facilities, including a kitchen with kettle, toaster, microwave etc

offer included breakfast and we found almost nothing in the apartment when we arrived

a few negative reviews i was very apprehensive bout goin to this accommodation as i had my 3 grandkids and my daughter with me on there 1st trip to see the sights in london but after speaking to

however, enough places to get some and the kitchen is sufficiently equipped to make some yourself location is great

good choice of breakfast in the mornings

good breakfast/wifi was good and easy to access

good breakfast/wifi was good and easy to access

when you wake up in the night gasping for a drink but know the bar would be closed

the only difficulty i had was that there is no early check in option and i arrived at the hotel 6 hours early

would have been nice to have watch the tv when i got back in the evening but due to having good wifi i got to watch things on my phone

there was no door hanger to indicate for do not disturb or need room service

in muy country room service without asking it, it's the usual, and here we had to ask for it

facilities in room

but this didnt affect the kids as they were fast asleep

lots of amenities, restaurants close by and on-site bar which is great

re than made up for

furthermore, they gave us early check in and some more time before check out and kept our stuff so we could go about in the

we needed it for a visit to our kids who live near

they don't do room service and they don't have tea and coffee in the room

th minimal fee); also allowed us to leave our luggages for free

accommodated our request for an early check in and late check out

never had wifi that fast we could even stream movies

good wifi too

the heating and the wifi also worked very well

has free wifi and comfortable beds i had a 2 bed room but was next to kitchen

no laundry facilities or laundromat close by

no laundry or local laundromat. no hooks to hang things on , no bowls for microwave.

laundry facilities on site were also helpful

there is daily room service and a good wifi

the gym is as small as shown on the pictures with very few weights and two benches

loved the room and was laid out ready for our party of 2 adults and 2 kids

staff were fabulous and so accommodating especially with the kids

staff were fabulous and so accommodating especially with the kids

car parking charge too expensive. gym needs more weights

good wifi, though signal was a little inconsistent

extremely friendly staff, great bar and cafe, great rooms and great location

the 24/7 bar and the parking lot were a huge advantage

asked for an early check in due to our flight and the room was ready on time and thank you for that

the shower had great water pressure and the wifi worked perfectly

free off street parking and good wifi

the boston as it had its own car park, good price and breakfast included

lousy wifi reception throughout hotel

breakfast was a great portion and it's very quiet don't get disturbed

plenty of parking and they let me park early and leave late which was

laundry would be a nice option and perhaps rotating the breakfast options

employees, great breakfast, great location

was the same no on-site laundry front desk could have a list of restaurants available in the

the wifi was spotty and the beds were very basic (not much padding) (+)the wifi was good (+)express, sainsbury s, costa coffee few steps away, kind and helpful staff, nice breakfast, good wifi (-)didnt find much to conplain about, wifi could be more stable and faster for video calls (-)wifi was spotty, and with a teenager, that s the end of the world (-)there is a free wifi connection but its not working (-)wifi week at the superior floor. (+) free wifi (-)wifi disconnection during video calls and slow technical maintenance response to fix an outlet in (-)beds were not comfortable and the wifi was disappointing

friendly and helpful staff. great breakfast. good parking area.

spa and pool at your leisure

pleasant stay. nice swimming pool. gym is also compact.

was rather annoyed that i couldn't have a fizzy drink for breakfast and that the gourmet menu didn't have anything i liked on it

perfect breakfast! beautiful decorations!

the hotel s facilities were a real highlight, the gym was well-equipped for what we needed, the sauna and the swimming pool was perfect for unwinding

not great for young kids

everything, all the staff at reception and kitchen were very kind.

gym room and laundry room too dark

the facilities in the hotel

laundry facilities and gym were both available, but both very small, and away in a corner of the

24 hour access to the gym could of done with a swimming pool, but overall very good

and tidy, marvellous experience , very nice food , very kind staff and very helpful, excellent room service

i loved the rooms and the gym.

i also appreciated the gym facilities

spacious rooms, clean and room service provided

the wifi didn't work that wasn't nice, but that was the only thing.

bar is very decent, the pizzas were awesome

wifi was not accessible but i didn t mind too much

above the bar which on my particular night was busy and had music on

room was exactly what we needed as a base for the night and the staff were kind enough to include breakfast in our stay even though it wasn t expressly listed on our booking

the hotel has a secure underground car park if, like me, you drove to the hotel

the food at the restaurant was excellent quality and reasonably priced and room service is available

fantastic location for kew gardens and on site parking a great bonus

were unable to get the tv to work and the wifi didn't appear to be available

wifi signal in our initial room was quite poor so we asked for another room closer to reception and

free-wifi

location, good wifi , safe location, friendly stuff

wifi didn't work

free wifi worked well

wifi was was going up and down all the time, so watching the funeral on my mobile through 4g was

perfectly designed and wonderful to have a kitchenette. excellent shower.

decor is absolutely stunning and the room is equipped with everything you need and has a seperate laundry room

great to have a small kitchen area too

the staff are consistently warm and helpful, there s a gym and laundry on-site, and the tube is just a five-minute walk away

low ground level) didn t have an cell reception but thankfully wifi was very reliable

early check in was permitted and in an excellent location

no full english breakfast

ard in the kitchen

there were no facilities in the room but there was use of a shared kitchen

the room had lots of freebies for breakfast which were replenished every day

our visit, very comfortable beds, very clean room, good breakfast, very pleasant and friendly staff we would definitely visit again

not to like, staff went the extra mile for us, made us feel like queen and king with room service, fantastic place, even accommodated is after a booking mix up

had to queue for a second key card to gain access to the gym in the morning

great coffee and good bar area

gym was a let down

was clean, with hot water and good wifi, we could leave the baggages in check out, the area is safe and easy to reach, good

was next to the laundry which gave it a chemical odour the entire time we were there

thw wifi signal was very weak and oftean disappeared.

wifi and we were given only one towel for two people, also they never changed our towel so it was

and pillows weren't very comfy, the room wasn't cleaned very often, wifi was terrible, and the breakfast was a mile down the road

wifi was a little temperamental.

no much for my son no kids menu had to ask and given list on piece of paper

the staff were very friendly and helpful and the bar was comfortable and the food was good

let me have early check in as i needed to be ready by 2pm

due to my work i needed an early check in, this was arranged prior to my arrival with a smile and can do attitude

warm, clean , well equipped rooms and milk, juice and a mini breakfast provided

is no wifi that i know it before i come

get

had a mini fridge and breakfast all layed out in room ready to help self it was very cleen and phone could connect to

very clean everything new and tidy, really friendly staff and the breakfast had all we needed!

of was dirty, to top it off the cold and hot tar are the wrong way round, not good when you have kids, not the room i booked online it was a different one, not good but the kids where happy with

not an ideal place with kids

one of them gave my kids some sweet treats and offered us some tea and coffee

liked cleanliness, location, a british-style house, free parking spot, and a friendly member of staff

of was dirty, to top it off the cold and hot tar are the wrong way round, not good when you have kids, not the room i booked online it was a different one, not good but the kids where happy with

we used the kitchenette for breakfast

very strong and stable unlimited wifi tv with many freeview channels

kitchen not very well equipped. stairs very steep and not very clean.

room we had was well appointed with good tea and coffee in a kitchenette

excellent wifi

breakfast was yummy

smart tv with all apps and full wifi

the wifi was virtually nonexistent

the breakfast buffet also was very good

breakfast was just enough and better than most hotels

was no breakfast and the wifi did not work

very clean very homely bar right downstairs 10/10 experience

nearby restaurants and grocery stores, and there was a bus stop in front of the hotel and a nice bar belonging to to the hotel

the staff handled the situation really well, letting us stay in the bar until we had arranged an alternative and helped us by speaking with booking

vibrant entrance to the bar and restaurant. my bronx room was stunning.

did not stay for breakfast as we were on a tight schedule but the breakfast bar on our way out looked very inviting

early check in as flight was early

local shops and kfc etc to keep the kids happy

having a orgy n the noise went on till 3 in the morning no hotel staff did noting there was kids in the same floor at the time n i find this realy bad in the hotel part you could hear the

the rooms were clean, and room service was provided every day

allowed me early check in which gave me time to grab a shower before the match

bar down stairs was good and service was brilliant

when i checked in i asked if i could have late check out and the man at the desk said i could check out at 12pm

wifi is free and very good

good wifi

breakfast was perfect

room wasn't until 4 30pm , pillows , room service took over 1 hour

liked the bar area, restaurant and pool

wifi could have been better in the rooms

decor - lighting - parking - access to wifi was simple

modern hotel and quite clean, and late check out was easily arranged

the hotel needs to offer room service or even cold snacks out of hours

staff very friendly room large,clean and modern room service free and pizza was excellently

ick)

no wifi and no instructions for parking if arriving by car

early check in available, near the train station

great location- friendly staff - loved the fact there was a self serve laundry right next door

the wifi was fast and the location fantastic as buses at front door and the underground 50m away

a shower and when it did work wasn t very good, but of a dribble shame about having to close bar at 10pm but was fine as loverly room to chill out

staff were so welcoming and great with the kids!

breakfast was fantastic, freshly prepared and delicious

only problem was the weak wifi line on the second floor, but i didn't have a problem because i had a sim card with internet

neal,liam, steve and the rest of the bar staff made us more than welcome

facilities include wifi, tv, iron and kettle with cups

tucking my daughters baby in bed to the cook going out of his way to make us feel welcome, bar staff friendly all staff went out their way to go the extra mile for us, very clean and not too

i guess the property has wifi for those who need it

early at 930am, requested early check in as tired after 14 hours flight, was rejected, despite

hot gym

easy access, great swimming pool, gym, steam room and sauna

the swimming pool is small and has kids lessons in so it was difficult to swim

absolutely everything from the bar to the rooms to the spa and swimming pool and restaurant

scratch card for parking

us how to get in but mentioned nothing about the breakfast

couldn't get wifi

the tv didn t work but the secured wifi connection made up for it

thing was they had free parking in front of the apartments and this was of much value for us

could have been a bit cleaner

wifi was very patchy and intermittent and there was a significant amount of noise, partly from the

nothing really. oh the sofa in front of the big tv in the bar rather than the two chairs.

able to watch live football in bar and lounge area

couldn't find wifi details in the room, so used mobile data

so so clean with kitchen facilities should you not want to go out to eat staff very friendly

of a noise from door slamming from neighbours and also didn t like how spotty wifi was but overall it is a good value for

we were never given the wifi code

great location, early check in and late check out, really nice staff, comfortable bed

having a functional mini kitchen

we had arrived on long-haul with kids so we re exhausted

wifi was great and all the reception staff extremely

the kids enjoyed the balloons that were left for them

the room service first of all was top standard, the staff were extremely friendly and the room, amazing

the rate is room only and there is a well stocked bar in reception

nothing it was perfect, although wifi didn't always work for me.

the wifi broadband should be faster

wifi was decent

wifi code not provided in the room )was lucky enough to stop another guest in the

wifi was great in the room and we were given the code straight away

wifi

staff were friendly and made us feel very welcome. had drinks in the bar with locals.

the wifi worked after the router had been rebooted

little bit noise and check in on the bar on friday night

ar and restaurant) areas was confusing, so i stayed in the room until i checked out the next

breakfast was excellent, when i attend the matches at wembley location

hotel, staff very attentive and lovely breakfast with a good selection

would've loved more room service food menu items.

arby tube), parking available, wifi working without issues.

the location was perfect the room smart anf tidy bed was super comfortable and the wifi was great nice

hotel was like entering a spa - lovely calm & tranquil reception

the quirkiness of the rooms overlooking the bar area

than enough comfortable hotel, quiet rooms, staff making sure there is no noise pollution by the kids

since last person … upgraded to a suite - but tiny wardrobe blocked by cabinet & no bed for kids & then no beddjng for kids

location for solo travelers, they even allowed an early check in when i requested

wifi didn t work

to top it off, wifi didn't work and there was no phone signal

i had to go outside to look for the power box to switch on myself trouble connecting to the wifi as not clear

dirty no wifi toilet broken and leaking checking in was a nightmare no on street parking as

wifi didn't work

the selection of food was amazing and the kids loved the muffins and

staff were very friendly and helpful and the bar is nice to have a drink in the evening

no facilities to do your laundry, instead, we had to pay around gbp 100 to get them laundered through the hotel

breakfast - good selection

equipped with enough comforts for a 3-day vacation: hot shower, a nice and comfortable bed, tv, wifi, and a kettle with some tea bags

not for family with kids. limited selection of restaurant and no breakfast buffet.

night, adults running down the corridor, outside the room after midnight like sugar fuelled kids, let loose from the nursery gates

there was a park across the road which the kids loved

the bunk bed size was clearly designed for kids

the wifi connection in my room was really poor and i had no signal which made it really hard for work

wifi connection wass excellent

wifi worked, but ws a little slow at times

night; everything was fine; lot's of details that make traveling more convenient

it would have been handy to have the wifi code in the room, as i had to nip back down to reception because i'd forgotten it

- request an underground room if you're travelling with elderly & kids

the kitchenette didn't have any tea towels or oven gloves so we had to use a towel.

liked the location, the staff is very kind and helpful, good strength of wifi, comfortable bed

i had to walk through a smelly corridor filled with laundry to reach the room

the wifi was great and the reception managers were very lovely and helpful especially mr samar

no fresh towels offered on a daily basis and dirty laundry piled up in main landing which was a fire

- for breakfast you get a box at your desired time, so you get an unboxing experience every morning ;-)

the rooms were clean & spacious & the location was great free breakfast included

great welcome and early check in.

we got early check in as well which was a bonus

great service of naeem. early check in possible and very helpfull!

the amenities were great, providing everything we needed, and the wifi was good throughout the stay

asked for early check in but it wasn t possible even though the place didn t appear

walls are paper thin, a room nearby us had a phone vibrating which kept waking us and the kids up

the photos of the breakfast bar are not accurate

having two interconnected rooms was great and allowed our kids to have their own space

they also provide free breakfast

rooms were clean well arranged and had many extras, free wifi with good speed, staff couldn t do enough for us they were friendly and kind to the children

very accommodating friendly staff. plentiful and very tasty breakfast. rooms comfy and clean

great food friendly pub would highly recommend breakfast was fantastic thankyou

tidy, private bathroom was across the hall, staff were amazing, great thai food and a continental breakfast is included in the price,, was also a great price for london

wifi is not 100% efficient

ad to come back for the wifi ud83dude02) thank you again

arrived quite late, martin was lovely and talked me through everything

wifi wasn't working properly this time but i was ok since i could tether using my mobile

wifi connection worked very well

nice clean renovated rooms and free wifi

the room had flies and noodles. no wifi connection

wifi facility..was bad

the wifi worked perfectly and stayed on all night

wifi is too slow/didnt work at all

re blankets or initial problems with the wifi)

couldn't connect to wifi during all stay

wifi was absolutely poor not good

pleasantly surprised that the basic breakfast included eggs. wifi was excellent.

wifi was acting up for me but jay helped me sort that out

wifi was great, bed comfortable, premises were secure although i chose not to leave anything of

wifi was very good, bed was comfy and room was a good size

cost of breakfast for kids

francois was very accommodating providing us with a friendly face and chat on arrival, free early check in after our 22 hour flight and a bottle of prosecco to celebrate our anniversary

was a large group of spanish kids staying at this hotel

the best thing was wifi, it was free and speed was just amazing

staff, fresh and simple breakfast, wifi was good in working, great facilities in very affordable price

wifi was a bit slow but it was all okay at the end.

the room was nice with a very comfortable bed and good wifi reception

free wifi which is amazing

wifi is good

good wifi connection and really nicely setup rooms

our room was perfectly clean and spacious enough for two people, and the wifi worked flawlessly

signs giving specific details of functionality, what was not allowed, where to put used towels, wifi codes, etc

shower head was wayyy too high up for most of the regular population to reach (and definitely not kids)

we had a fire alarm hanging off of the wall

room (clean and silent) staff comfortable bed excellent wifi shared kitchen well (+)liked having the kitchen facilities and being walking distance to the train station and supermarket (-) it just a small think you need to add on kitchen (+)was surprised that our room has ful kitchen facilities. (-)it's very old and has a musty smell in the hall. the kitchen is very old. (-) a separate shared kitchen would have been nice (-) and nothing in the kitchen - not even for a cup of tea or coffee (-) it was small and included a very small bathroom and kitchen area (-)kitchen cupboards and fridge were stained and old (-)kitchen cleanliness

room (clean and silent) staff comfortable bed excellent wifi shared kitchen well (+) the wifi was free and fast (+)it would have been excellent but the wifi didn't work 9/10 (-)the wifi didn't work (-)couldn t connect to wifi (*) wifi was poor in the basement unit we were in, but toilet was clean and water pressure of shower (-)i had to complain, the wifi could be unstable late at night, but that won't affect most people (-)the reception of the wifi on some rooms. (-)wifi bit too slow and the hotel coverage is poor (-)small problem with wifi in my room but nothing huge. and no info how to check out properly :) (+) comfy beds, strong wifi, helpful receptionist on arrival and excellent location less than 10 minutes for the nearest

was a lovely experience for my kids, my wife, and me, and we would like to do this again with your hotel soon

all had headaches the next day) room without wardrobe, floorboards broken, walls

i was unable to access the free wifi from the third floor - where my room was

heating was left on all night and we were boiling plus the kitchen staff were noisy in the morning but we were already awake so it wasn t too much of a

kitchen did not have anything to cook with

lack of cutlery/ kitchen utensils such as a tin opener or bottle opener

was great, breakfast was perfect, wifi was stable, staffs were really helpful

the desk was good for working at for a couple of hours and good wifi

the wifi worked really well, as one day i was set up at the desk working remotely all day

free wifi

the phone number for room service didn't work and the app can only be obtained with a uk app store account

only issue was the wifi seemed to have problems but worked regardless.