friendly staff and the pub was centrally with high street with parking

were incredibly helpful couldn t do enough for you, food was excellent bar service was excellent, good location and very good

we could hear loud music from the bar in our room

the bar and dining rooms on different levels adding to the attraction of the traditional pub decor and

dogs are also allowed in the bar area

kids loved the waffle/pancake machines and mum loved that there was a selection big enough to

breakfast staff were so friendly and great with the kids

breakfast was wonderful

the ample delicious choice that was given at breakfast and the staffs attention to detail was a class

all the staff were attentive. they were very nice and friendly to the kids especially.

as the first, very friendly staff, fabulous clean modern rooms, excellent breakfast, loads of parking, we cannot fault

at the bar are very over priced

nice clean hotel, excellent breakfast, good wifi and excellent value for money.

as advised i phoned on the morning to see if we could have an early check in

clean rooms,comfortable beds nice and bright easy parking

inn is going through a refurbishment and i found it clean and had no other issues, except the wifi was almost non existant

great wifi and tv

was too small, extremely dirty, no good value for the money, wifi didn't work, long distance to the room

tv kept flashing up a message about the wifi dongle every five minutes so i couldn't really watch tv

room was basic but met all needs, tv and wifi very good

late check out, great location, only 15-20 minute walk from train station

as a family with 3 small kids, they should have took that more seriously, they pretty much wanted to give us 2 rooms, one on

were friendly, room was spotless ,location was great, wifi was great our dog was welcome will use

bar and restaurant is next to reception and i was made to feel welcome on arrival and at a budget

quiet room. prompt service at reception. parking in nearby car park for 1. late check out

and clean, swimming pool for the kids

the staff were very helpful and the room service was prompt and efficient and the food good.

breakfast can be better

free access to the spa and pool which

the pool area is beautiful and lots of kids swim times with swimming floats all around the pool

location was exceptional. liked the gym and pond and the area very unique.

no gym, not a large variety for breakfast

easy to get to and ample parking

room service wasn t great as they forgot my cutlery, not a great service when it s 5 cost on

wifi in the room and when i called reception to help there was no answer

the gym was good

breakfast was lovely, noise from party in the hotel was an issue including noisy kids of said guests running about shouting

we had three kids under 5 in the car all desperate to get out and so we arrived, parked and went to reception

inside the room is all you need ,free strong wifi :) enough space for 3 people.

reception on arrival from mohammed - was upgraded to a room with a gym

being able to use the outdoor swimming pool and jacuzzi

much the property but service, we thought it was a little invasive for the staff to go around the pool and tidy up guests towels and robes while they were in the pool and their belongings were

there was a nice selection for the breakfast buffet

they offer room service for breakfast which was fab as i was solo and didn t wish to sit alone in a

, well stocked mini bar and a hydropool that was available throughout the day

the problem, however, is that the rooms are located above a bar, which is mentioned in the listing

the bar below the rooms was a proper fun old school pub

we had a drink in the bar and the kindness continued

our room was above the bar with live band - noise didn't subside until around

room was very noisy, above the bar with live music from 10pm to midnight

breakfast had enough choice and restaurant and bar were very good

they did best to provide us early check in and while we were waiting

staff so helpful housein i think allowed us early check in and a room with train views for my son

however i knew i d have to walk up 4 flights of stairs when i went to the bar 4 times in the evening so that s my bad

junction station is a few minutes walk away, the rooms were clean and the staff are helpful, the breakfast has a really nice variety of options

great staff and really great restaurant and facilities for kids

excellent location, clean rooms, well stocked bar that is open late

had games available for kids

had emailed weeks before and telephoned several times to arrange an early check in time, i usually use holiday in express where this isn't an issue, i fully understand

i requested early check in in my initial booking and they were able to accommodate this which was great, this

location to what we needed and staff especially the blonde haired lady behind the bar who my daughter absolutely fell in love

very close to my course. very quick room service. very friendly staff.

food and drink was very expensive for what it was and i think the 5 room service fee is extortionate on top of that

all the staff were polite and helpful. the ladies on the bar were amazing, even at 12.30 am.

good breakfast as well as nice room service

room service for drinks, bathroom very outdated, room service woke me up twice when do not disturb

there's a bar in the evening but no food, but we were able to get food delivered

parking and had to find our way to the nearest public parking garage, not ideal especially with kids and luggage

rived at 2pm) telling me the room wasn t ready , when the room was ready to

very limited parking

staff extra friendly and gave my frazzled and exhausted kids a chocolate bar which was a really nice touch

the room service from ed s diner can be improved

very friendly staff ebi was extremely helpful, the onsite gym and the comfy bed

it's a bit dated and the gym was very basic with mould in the aircon.

my kids could have seen

avoid getting room service here - it is 3

investment in the gym

duvets were pretty thin so i was sometimes cold at night, and the wifi kept cutting out.

gym facilities could be improved

the wifi only let me connect to one device at a time so me and my partner couldn't use the wifi

enjoyed a drink in the bar and sat in the l9vely

a lovely stay, we had an event at the golf club 5 minutes away, room was lovely shame there wasn t any air con but we did have lovely

easy to find, lots of free parking, fast check in, delightful staff

the bar staff in the library were chatty and had a great selection of drinks

good parking facilities away from busy roads

didn't have small bar fridge in room.

nice decor, good bathroom facilities and adequate wifi, great location

rooms do not have a bar fridge to store cold drinks, and no room service available

staff and they offered an early check in (which was greatly appreciated given my 0300 start to the morning)

easy walk to the abbey/cathedral and all shops/bars

location and plenty of parking spaces room was good and comfortable bed nice bar lounge area with plenty of seats

the bedroom we think the wifi booster was on the ceiling which made the room very light at night so it was hard to sleep, as

the room tv was not linked to hotel wifi so basic tv was available

loads of parking

who has autism and staff couldn't have done enough for us, arranging taxis, giving advice, room service, extra towels, use of pool

parking is possible at this place too as well as breakfast

also, the wifi kept failing

to have 5 of us(2 adults 3 kids) in one room unlike the hotel chains (-)check in on unpacking my case in my room 3 or 4 kids were running up and down the corridor screaming, luckily after i'd been out for the evening (+) are a nice touch for the kids who travelled with me for the first time and absolutely loved it, best of anywhere we stayed (+)able to accommodate me my wife and 3 kids (+) the hotel is full of character and my 3 kids really enjoyed the stay (-) breakfast tasty but limited menu for vegetarians/kids, and no vegan options

hotel staff, bar area, spacious room and bathroom, very war and welcoming.

the hotel wifi did not reach the side of the hotel that i was staying in which was frustrating

car parking easy and food great

free parking at the pub

poor wifi and.tv stations didn't work

hotel itself was beautiful the bar area dinning area and garden room amazing staff couldn't do enough for you

pub/ bar - large variety of drinks

super family holiday lots of activities for kids

the bar menu is limited, the glasshouse is extremely expensive

-the children's pool open daily 10am-6pm

around as its so big doesnt seem to be an easy way to exit from the spa to the reception, but this is a minor thing compared to the overall

had great fun at the axe throwing activities, kids enjoyed mini off road explorer

the bar and restaurant are truly amazing

rooms are above a busy restaurant/wine bar

there s a popular bar right below and it a 10-minute walk to the train

best hookah bar in london right in your backyard, a bit noisy

little jem with a beautiful garden bar at the back, loved staying here

the breakfast was excellent

breakfast was very good , location was quiet although in a residential area

beautiful property amazing staff spotless amazing food perfect location for golf course

con netflix etc staff especially hollie chelsea made me feel like family very very welcoming the breakfast here is way better than some 5 star hotels served by maria who was great even helping me

breakfast is cracking and included in the price

free easy parking

clean,well-equipped and exceptional value wrt location, car parking

free parking

location was great very clean good parking for london

bottles of water, tower fan in bedroom was brilliant on a warm night, tv on the wall, wifi code given when we arrived

london but still away from the mess, there is a huge parking space and ev charging

clean rooms, spacious, lovely toiletries, huge bed, easy parking, and really lovely building

good, simple access to wifi and shower and bathroom clean, water hot - all a*

the bar was a lovely place to spend time if your on your own as i was

to access for business from the motorway, ample parking, easy to check in, strong wifi, lovely restaurant for evening meal with lots of space

bar downstairs is also really convenient for a few drinks, we were also given a complimentary drink

the bar downstairs and the balcony was quite nice

excellent location, free parking, lovely staff and clean room.

parking right next to the hotel

the pub was lovely, check in was easy and bar staff were really nice

there was enough variety for breakfast

breakfast was simple but was enough for me

friendly hosts, good facilities for breakfast, comfy beds, clean and modern throughout

plenty of parking on the driveway, can fit 4 cars which is amazing

avaialbility of continental breakfast was good as was free access to tea and coffee, fuit, bread etc

we had to eat in a conference room from the room service menu which wasn't ideal

excellent hotel and good breakfast choices and good for kids.

the wifi was excellent

debbie on breakfast a credit to the hotel made sure everything ran smoothly, food was delicious and freshly

free wifi, free use of pool and all essentials in the hotel room

wifi can t reach the first floor, i had to buy extra data for my travel.

both the open and secure wifi kept dropping.

improving wifi

very good location in harrow with good parking area

wifi works a treat and it has a tesco opposite for bits required

bed and the sofa were comfy, nice and quick service, yummy breakfast for both adults and kids - english breakfast + a variety of cereal, muffins and crossaints

breakfast was good to as was the

wifi was a bit patchy but worked eventually.

booked 9am tour, breakfast and travelled there so so easily

free parking staff air conditioning

lovely staff very clean free parking, breakfast,wifi

bed was fabulous. free wifi. receptionist exceptional

lovely staff very clean free parking, breakfast,wifi

can request early check in

wifi worked but not well

lots of extra amenities that i didn t expect for our room was a fridge and kitchen

fridge in the room which was nice and there was also a kitchen area which meant we could prepare food if we wanted to

had kitchen facilities, which i did not need to use

excellent wifi connection

the best tube is a 5 minute walk) room had a fridge usb charging plugs very friendly staff free wifi

and grounds staff were very friendly room a good size with huge bathroom and fab facilities free wifi and good size tv beautiful view of the gardens from the room

kids sized chairs that were almost on the floor they were that low, it just looked really tired it

and a special mention to tom who we watched work so hard last night managing reception, the bar and the restaurant all alone

wanted to use room service so we chose from the menu in our room then realised there was no phone

good value for money and ample parking.

very welcoming staff, the accommodation overall very satisfying. wifi good service.

i enquired about an early check in as we were going to see a gig at wembley stadium which wasn't a problem, the staff

free wifi and signal is strong

parking was available outside the hotel and the owner/manager was very friendly and nothing was too

is not comfortable, two mattresses tv has poor connectivity to wifi and h3nce hardly channels to watch

parking can be a bit of lottery but was fine on this coast

you straight to the door food excellent rooms very spacious bathroom small but adequate plenty of parking

lovely atmosphere in the bar too, food was great, and the rooms were very comfortable

was difficult to get onto the guest wifi because poor phone signal made it difficult to connect & sign in

lack of phone reception and poor wifi.

this hotel always has free parking, friendly staff, comfortable rooms and a great breakfast.

free parking a bonus too

perfect location for my trip to wembley nice boutique hotel comfy room nice bar nice breakfast

as for wifi

saw some complaints) don't use the hotel guest one use the cloud and you'll have no

paying for wifi in room

they are very welcoming for when kids stay with me and staff are friendly and polite

we could eat up food as we arrived late and hungry

wifi was fine

friendly cooperative staff good wifi connection and tv channels clean comfortable spacious rooms

with 4 children that was good, but better still was that they opened out to a grass area that the kids could play on

the gym was a bonus with nice up to date working facilities

to go and get someone to get a drink at the bar that s fine it was quiet in the day they came straight away with great service and polite and

bar drinks were a bit pricey

the free wifi was excellent and didnt drop out once

lovely surrounding's.. beautiful place..great free parking.

friendly and helpful staff, very clean, quiet and comfortable rooms, also free parking

have stayed many places over the globe and in london, easy to get to, easy to use as base, great parking, very clean, exceptional staff, and the complimentary pastries and coffee were very welcome

heritage setting with no traffic noise but so easy to commute and ample parking

plenty of free parking.

rooms clean and breakfast was excellent

staff, food was lovely, clean comfy room, great facilities

wifi not working very well in the room.

wifi was working poorly at times

evening bar staff lovely/friendly

wifi extreemly slow unable to stream, no regular tv channels only thing i could find was someones

very comfortable room with shower tv wifi coffee making facilities

everything was fantastic. clean room, wifi, very nice and helpful owner. safe parking space..

tv didnt work, no wifi

criticism is the wifi wasnt to good in the front room i stayed in maybe a signal booster might help apart from that

room spotless and comfy, breakfast great and staff polite and friendly

selection of channels in room and only 1 could have wifi

hotel, staff very attentive and lovely breakfast with a good selection

was hit and miss, as it s room service sometimes stuff was cold

breakfast was great, the kids loved the pancake machine too

wifi didn t work well.

tried calling to ask about earlier check in as i arrived really early but didnt get an answer

having a functional mini kitchen

we were given a late check out for 2 extra hours

of a noise from door slamming from neighbours and also didn t like how spotty wifi was but overall it is a good value for

bed was very comfortable and the breakfast was amazing

really good layout, comfortable room, good breakfast included.

staff really lovely , room clean and comfortable and the breakfast was delicious

being able to see my car from my room ,good parking facilities

location, onsite free parking, out of hours ease of access to the room

the bar had great food, the staff are really friendly & accommodating & the beds were so comfy

facilities include wifi, tv, iron and kettle with cups

we had a drink in the bar before heading out to the event that evening, and the atmosphere in the bar was great

man working behind the bar when i arrived and the cleaner i saw when leaving were both very helpful, the beds were comfy,

free wifi was a little intermittent in the room by 4g wasn't bad on the devices so used that

got to check out the gym which is really nice

we had a look into extra services but had no chance to use them

very near to public transportation and restaurant and bar facilities, as well as a gym

the bed was comfortable and i loved the little kitchen area

gym had less than i expected but was still more than good enough with most of the basics you would

wifi

my kids and parents loved it

stars room buy got what i paid for and even better value for money for a stay in london with free parking and a super comfortable

car park is small so parking can be a but awkward

parking was an issue but staff did thier5upmost to help

the pool/spa could be alot warmer. thats the only issue we find

views from sky bar amazing. staff were so helpful

the bed was super comfy and the staff were so friendly. pool and spa were amazing.

the pool/spa could be alot warmer. thats the only issue we find

location staff were friendly and really helpful, loved that it had a pool, gym sauna and steam room

in the family room just above reception, was fairly modern and spacious enough for me and the kids and fairly clean

the bar is under renovation

it was beautiful and modern with good parking

absolutely awesome place to stay, quite, good rooms, lovely staff, parking

bright room, spacious bathroom , great lounge , the bar , location, nice atmosphere, local to tube, bus, bakery, eateries , charity shops

yummy breakfast

parking on the drive was a bonus

beautiful very homely, parking available host was excellent

provided a wonderful breakfast, she was a fantastic host and we were very happy with our stay in her home

owner was lovely and cooked a lovely breakfast

dan at th bar was very knowledgable & again gave great service

lovely cosy room, bar was handy, great receptionist

quiet country location, nice bar and restaurant area traditional menu, i had a very tasty and well cooked fish and chips in the

the hotel restaurant and bar are both tasteful decorated, great relaxing welcoming feeling.

location with plenty of parking

either too hot or too cold, it was noisy when i was going to sleep i could hear people talking, kids playing and slamming doors and you couldn’t move the shower head up or down so i had to

walls were paper thin and could here everything slamming doors, shouting neighbours, kids crying

my husband and i traveled with our three kids, and we loved having adjoining rooms

great value for money. free parking, staff were excellent. 5 minute walk to tube

either too hot or too cold, it was noisy when i was going to sleep i could hear people talking, kids playing and slamming doors and you couldn t move the shower head up or down so i had to

need to get away from the kids for one day

not enough room in the bar to sit down

modern hotel and quite clean, and late check out was easily arranged

need to get away from the kids for one day

very clean and the kids loved the tv in the bathroom

arranged a late check out ( to 3pm ) at no extra cost

neatness, nearness to bus stop, good wifi, good breakfast and lovely reception.

wifi worked well

maybe dont stay here if youve really young kids, or cant stand staying somewhere that isnt like a show house or 4 star hotel

problem with wifi

bar down stairs was good and service was brilliant

above a bar which might trouble some, but was quiet when i stayed on tuesday

excellent bar and restaurant downstairs which closed at 11pm so quiet night

there is wifi plus it located in a good place

didn t have wifi in our room and reflected this problem immediately, but the staff said, that is our phone

wifi was not working unfortunately and the floor creaks once in a while.

only downside is no wifi

bar on the first floor and location in common are not very tourist friendly

couldn't manage to use the wifi

last but first - lovely friendly team and free wifi & discounted meals from the downstairs restaurant

thought they will be serving a full breakfast, but we had cereal and toast and coffee, orange juice, blackcurrant and fruit salad, not

wifi not working in the room, only works in public areas.

in-house wifi still unstable.

free wifi

breakfast is what you would expect for a continental breakfast

the reception staff were super helpful and really kind to the kids. genuinely nice people.

good value for the price and friendly helpful staff who were able to facilitate our last minute parking request with kindness

the reception staff were super helpful and really kind to the kids. genuinely nice people.

early check in - no waiting

underground station, lovely park nearby, quiet neighbourhood, friendly helpful staff and good wifi at the property

free parking

pleasantly surprised, plentiful parking adjacent to the rooms, a warm welcome, great food and pricing and the service was great

clean room, great bathroom, nice view of the canal, great breakfast, lovely staff and free car parking

wifi internet was

he explained about parking facilities, breakfast and also told us about two pubs just across the road from the hotel

wifi without the need to fill out forms

5 hours for my room even though i'd emailed weeks before requesting early check in

swimming pool and gym

room very clean, wifi excellent and an excellent italian restaurant just down the road

would be kind if the room service had gluten free options, for example like a club sandwich with gf bread