the room was comfortable, beds firm, clean, everything worked - tv, clicker, ligths, wifi

the decor is lovely, and their breakfast is a bonus for the amount of food

great location, plenty of parking, friendly and helpful staff, very comfortable and clean!

easy to get to and ample parking

very accommodating staff and the breakfast was very nice

the food was good for dinner , lunch and breakfast

close to my mother s house great bar with excellent barman

staff, very helpful especially in opening the bar when we returned from a party

who greeted us at breakfast was pleasant enough and told us we could sit anywhere we liked

good characterful property with modern comfort. good car parking facilities.

in the bar, waiting staff were brilliant, nothing too much trouble and really looked after the kids

didn't use the gym or pool this time, but am sure i will in the future

couldn t access the wifi

only trouble is that if you don t make it to breakfast - the bar doesn t open until 11

we had room service on the sunday night and the food was delicious

old english pub / inn, with character rooms, easy parking and good on site facilities

there was also no wifi in the rooms, so i couldn't do any work upstairs

was playing a golf tournament locally and female travelled alone, i felt safe and very welcome, manager and staff

old pub and excellent location for party at nearby golf club

plenty of parking

signal in the area was really bad so easier access to free wifi would have been appreciated as i couldn t connect to the wifi available without an account

hotel is excellent, lovely spa & pool

brought my wife to the hotel for a surprise anniversary spa getaway and though i had planned a few things, i needed the assistance of the hotel stay, who

good to have wifi, loved the club lounge

great restaurant and bar area staff very helpful

staff was really nice and helpful and food and room service brilliant would definitely recommend it

location of hotel from stoke park golf club was good.

very good hotel, lovely staff, easy parking, beautiful garden.

only downside was that there was a wedding on so it was quite loud at times & kids running around the dining room but the staff very quickly moved them out

into a club room from a standard double, i later found out that this was due to a prom and 200+ kids

bar lady was amazing helping us with a video we wanted to film in the bar

spa was nice, was very quiet so we had it to ourselves pretty much which was good, wouldn t of

spa and gym are were amazing

beautiful property and gardens stylish and spacious rooms amazing spa great bar excellent

gym facikities were amazing, as was the spa

bathrooms are a bit small but not particularly fussy about that and parking is very limited as well and the staff are a bit limited id say as there wasn t someone

the staff were friendly, the room was clean and there was free parking

it had ample free parking and as i arrived after the reception had closed

it had parking and easy to access the property

the staff was extremely kind and helpful, also allowing me for a late check out free of charge

wifi: always dropping, very unstable

no soap in the shower, and room service phone wasn't working

kids shouting outside the room up until 11

spa closed 3 years ago but still advertised on some website but not their fault

very pleasant stay great rooms fantastic gym and lovely food

parking available in front of premises is a massive bonus too

was genial, access was easy, parking no problem

convenient for london , own parking on site , free wifi , home from home feel , run by vinki , brilliant host , just like your mum away from home ,

location, free parking and easy arrival process. host is a lovely accommodating lady

wifi is sucks and no worth money at all

we needed- clean and simple with comfortable bed and exceptionally helpful staffud83dude00 free parking too

comfortable beds and a early check in

location, parking easy with ev chargers available if needed, plenty of food options on site

the services area next door has plenty of restaurants and shops and good ev charging areas

convenience close to motorway and services. free parking and very quiet

great wifi

friendly staff and helpful staff. breakfast was good.

the english breakfast was very very good

evening meal and breakfast were first class

great room and great breakfast

stay was made by the wonderful manager, yin, who could not do enough for us despite clearly being rushed off her feet

was perfect for what we wanted to do, very cosy and clean room situated behind the inn, bar food and breakfast excellent, staff were great and very friendly

easy free parking

wifi not available in ourroom

a good bar and restaurant

relaxed and very easy. parking . great location.

free parking, free wifi , good restaurant, friendly staff. cosy cabin

wifi : in my room,signal was unstable.

complaints, just feedback - wifi signal was unusable but had 5g so that didn't matter

breakfast great late check out helpful for other family members

room, parking, location, staff, safe.

the place had ample parking spaces, the location secure as it is inside a gated compound

facilities, no room service

safe private parking the helpfull staff were great as always

free parking

plenty of on site parking

the cleaning staff and bar staff were excellent. nothing was to much trouble x

great room for the price. friendly staff and great breakfast in the morning.

quite in the countryside excellent private parking room , for the price top rate 9

it is close to the airport and has a fantastic breakfast ready early in the morning for those early departures and jet-lagged wake-ups

wasnt a restaurant and bar as stated

tv working, no restaurant or bar open as advertised, bathtub but no stopper to retain water, shower had poor pressure

and bar not open

for parking £2 for a bottle of water the bar is a restaurant, floor boards make noises when you walk on them or other guest in other rooms

restaurant, but no bar for just a drink.

this means we had to haul, two large cases, two kids, backpacks and a dog to check in and check out

kids in rooms at 11

cleanliness, staff, space, breakfast, gym

d lunch there) very good location very clean felt very secure as main doors

next to impossible and tiring for family with kids

we didn't feel safe walking through with kids so ate dinner at the hotel

plenty of features to the hotel too like the all 24h access to food and drinks, gym, ironing room and plenty more

the free cocktail, location, breakfast, decor, staff, room and gym

meals were very good and the bar area was relaxing and the gym and table tennis table are great facilities

4g reception but offers free wifi - unfortunately not protected

we had lunch in the bar on arrival before heading straight to the pool

indoor pool, jacuzzi and spa

we used the gym, room service,

parking area and service road was poorly lit, uneven and rutted, the parking looked like an after

reception management for handing in right room key. kids bed size . only one bin in the room.

no microwave and wifi drops often , no night staff

really comfortable place near to the airport. room was clean and the wifi was great

rect elizabeth line)

everything was new, comfortable bed, good wifi and incredible shower

free wifi and parking

they gave us a menu for the other restaurant so the kids could have a pizza while we were having our meal

very accommodating for kids.

good staff breakfast excellent

used room service as there was a wedding, and this was fairly priced, a delight to order on the phone,

they offer spa services by appt

happy about the bar service charge

really made my kids feel special and really firendly staff, great breakfast.

pool which is open until 9pm, great for the kids to splash about

the gym was excellent with a great selection of equipment

the kids loved it as we travelled as a family

nice selection of teas and coffees and instant wifi as i had stayed there before

the wifi service was not very good, kept loosing the signal, could provide better wifi service.

the wifi was terrible.

warm welcome, practical support to access wifi appreciated, cosy comfortable, clean room fully resources

was easy to find, good parking and great communication - as i requested early check in

which is what we used to get to emirates stadium, great friendly staff, nice atmosphere in the bar and we had a nice cooked breakfast in the morning, beds were super comfy and the room and

wifi wasn't working on my phone

staff very friendly and good with kids

it was a good night stay for the kids and us. helpful staff.

great cooked breakfast and a nice large

nice quiet little room to stay, good a facilities. good parking and left alone,

:) free parking and my room was very quiet

price and location and free parking

free wifi

good size room, clean and very convenient for heathrow with free parking, good wifi and excellent public transport close by

efficient staff and excellent location only a 15 minute walk to ruislip maori where there are bars,shops & restaurants

service and arrogant staffs they dont have any room service or housekeeping service other than their reoutine morning cleaning we stayed for 5

i was only in the hotel for abot 4 hours - i used the wifi for a virtal meeting i had to attend.

bar at the hotel friends could come into as well

the wifi was bad, the continental breakfast bad, the room ok but the carpet was wearing off

parking, free wifi, free breakfast, staff was really friendly and nice to the kids, large room and ensuit good

staff awful was no wifi no breakfast offered no bath towels one hand towel for a family of three

the wifi password is nt displayed in the room

great position, excellent staff, quiet room, late check out, cooked breakfast (no bacon)

very clean and modern. polite staff and good wifi

lovely grounds, free parking on-site

modern bathroom, lots of space and good wifi across the property

on site ev charging is a great addition too

food in the bar the previous evening was excellent as was the choice of drinks and wines served very promptly

wifi slow

hotel being refurbished which we were not aware of , no bar or food available.

very little in the way of facilities ie no bar or restaraunt

it was unfortunate not to have use of the bar and dining areas while they await a refurb.

was excellent for the train to twickenham and windsor, free parking, early check in, beds as requested and a good pub and a costa coffee 1 minute walk away

would have been nice for the bar to be open, but it has no effect on the stay we had.

room service, front desk and restaurant don't answer phone if busy at front desk or

tv was temperamental, not sure if it was a wifi problem or batteries in the remote, frustrating when trying to relax

of staff, especially bar and restaurant staff who virtually waited on us hand and foot :-) whilst being almost directly

wifi is intermittent, not reliable

we had room service and that was very good

location was great only problem wifi didn't work well at all otherwise very good would visit

we were very lucky to be given a room upgrade and a free drink in the bar on arrival

room service did not go in to our room after the first night of our two night stay

ready for us before 3 which was great , the hotel is so pretty the room was lovely, and a nice bar that stayed open until last guest went to bed , the breakfast was great freshly cooked to order

really comfy bed lovely breakfast staff really friendly nothing too much trouble

long time to get through to room service

lease add free wifi in the rooms!

the bed! the shower! the gym!

to call room service for over half an hour, no answer

to get an early check in and late check out

was not safe for kids even though they said it was shower doors are dangerous our 7 year old got her fingers pinched

the fact that kids were not allowed in the pool due to hydrotherapy was a let down.

easy to get to great beds friendly staff great breakfast so tasty

decent room service menu and stress-free service

good bar meals and breakfast

the bar has low ceilings which amplify the noise levels and my room was just above and the noise went

the wifi isn t great but i wouldn t say that s a reason to not stay

staff really friendly and helpful. nice bar and food was good. really enjoyed the breakfast.

like i said, wifi isn t the strongest

bit of noise from the downstairs bar but doesnt go too late and ear plugs provided resolved any need to sleep before 11pm

quiet country location, nice bar and restaurant area traditional menu, i had a very tasty and well cooked fish and chips in the

plenty of parking

hn russell)

the hotel restaurant and bar are both tasteful decorated, great relaxing welcoming feeling.

even though the room allocated was near the parking lot, there wasn't any noise from late

the kids hated it and it was a bad experience for them

rooms were clean and bonus parking is free

there is bar that's also make your holiday beautiful for celebrating party and getting food and drinks

smelly no tissue in the toilet the flush wasn't working there was mould everywhere not good for kids and asthma patients

not as advertised wooden floor in poor condition no door bar between bedroom and bathroom, kids hurt toes on it due to height difference, beds crammed in so nothing else in room , no

to charge 40 for early check in

the runway bar and restaurant is very good

up on the bar terrace was amazing seeing the planes take off

like the late check out... i love the soft bed..

arrival -- they could accomodate an early check in and did so.

country inn with comfy rooms, nice selection of beers in the bar and good food.

would have given a full score but breakfast not served until 8

plenty of parking

i wasn't able to make the most of the breakfast as i had an early start the following day

also easy parking, so no problems at all

nice staff and room small gym

moved into the hotel 2 days before we left london so we could take the kids to legoland

at checkin sold us a private taxi over the hoppa saying hoppa would be 15 for me and the kids and a private taxi only 18 - he was very insistent on this

- comfortable bed and clean environment 2 - free and strong wifi 3 - help full staff

good small gym

the wifi signal didn't reach the room - i had to sit in the breakfast room to use wifi

if you have two teenagers or 3 kids, i can't recommend enough

fridge, end table lamps, armchairs), lumpy matress, no wifi reception in our room, sounds from nightclub next door, sealed windows

very convenient to the castle. please could you improve the wifi!

the wifi.

the later checkout time was also helpful and allowed me to come back and shower post race without

excellent facilities, great bar and restaurant. good food. fantastic location. lovely staff

but must admit i didn t understand why receptionist told me bar closes at one am and it closed at 11 and was very busy

wouldn't/couldn't accept cash to settle my room service bill.

the location is fantastic, breakfast good , the bar and service fantstic

brackfast, wifi

wifi works well

and wifi both worked ok

wifi is mediocre at best

unclean and bad smelling, hot water is not coming continuously, wifi is very week signal which is drop regularly

as expected the kitchen/room service was closed

the laundry was good but only without the detergent...we have to shop for it.

they accommodated an early check in for us

the price was excellent considering we got a suite and breakfast included

you do have to step up 6-8 inches into the shower which was weird but there was a grip bar for safety

we used the gym which is very good, you need to have access to it added to your room card

view of the runway was amazing. sports bar was very comfortable with friendly staff.

there was even a little gift pack for kids

stead of 3pm), we did have to pay for early check in but they gave us a small discount which was lovely of them

loved that it had a gym that was really well equipped

kids tv channels did not work and took 2 hours to unsuccessfully resolve

excellent with room service that is efficient breakfast offering general store items for back up spa was

great hotel but poor hotel wifi connection and very bad mobile connection

all rounders and new post covid management have sharped in up with a clear policy /pricing on early check in /late check out

gave me early check in and late check out too

the breakfast was good plenty of food and a nice large pot of tea and coffee happy days

room service provided at no extra charge

lots of free parking

location car parking great breakfast nice and warm

of sandwiches from the bar would have been nice given there was a wedding on the day we booked and so main dining room was

asked for an early check in and late check out due to flight changes and the hotel didn t charge us any extra

hotel close to the airport, staff were very helpful, parking was very easy, and the small gym was a great benefit while waiting for the flight

food in the restaurant is reasonably priced and nice, includes a kids menu

close to the airport. a park with playground for kids behind the hotel was also a plus

room, very comfortable bed, good wifi, big shower, friendly staff and easy to get to from the airport, close to a shop as

lovely friendly staff, comfortable rooms, good breakfast and a lovely relaxing spa

there was a delay in answering room service but food arrived in no time

double windows keep all noise out and black out curtains are great pool sauna and steam and gym are also fab

toaster at breakfast - bread went through twice and then came out with only one side toasted.

great staff. location. breakfast excellent

gym, food selection, bar, room everything !

the air conditioning was also top rate and the wifi was perfect for me to finish some work before our flight and catch up on emails

i had traveled for 20 hours and arrived early but they kindly sorted me out for an early check in

nice spa facilities and decent gym

early check in was a problem, my wife couldn't access it from 7am until 12pm slightly disappointing

amazing historic inn located in the centre of cookham, offers restaurant, bar with patio garden ideal on warm summer nights

night cap on the landing was a lovely touch but there was no sloe gin left in the bottle and the bar said they had run out

awesome breakfast!!

a late check out was much appreciated

clean, great location, fantastic food and staff. breakfast was amazing

wifi didn't work too well in our room

no room service or shop nearby

the breakfast & evening meal were made with good quality fresh produce & there was a great variety for

breakfast was perfect, and i'd emailed before to let them know i was vegan and they were fantastic,

only minor point was that the secure wifi password provided didn't work and the staff were not sure how to connect

latively close to heathrow)

affordable with all your basic needs: comfy bed, towels, tv, wifi, private bathroom

the check-in is at 10am but you can request a late check out

get a window as specified on my booking, but it made up for it in being a larger room and got a late check out too

staff, good wifi, comfy bed, and a clean room

the early check in option was perfect after a 15hr

good breakfast available

difference for breakfast between continental vs full english was not competitive, forcing you towards selecting

and ability to have a light breakfast at 4:30 am and bus service to heathrow also early check in

a wonderful short stay really all staff were amazing from early check in to rooms and more all lovely people cant thank them enough

was grand walk to office and restaurant table to put laptop on easy to use lights wifi worked fine windows opened hook to put jacket

the welcome from the irish guy that was also serving at the pub bar was very friendly and personable

lovely bar to end the night

it would be handy if there was wifi in the rooms.

could not seem to get the wifi to work on any device

gave me a late check out which was

good breakfast, good location

lovely he.foul and friendly staff, great location, 10 minute walk into town. free wifi.

airy and quite large seating area in which to read etc, or enjoy the bar or a delicious mocha which i had

staff are friendly and we got a late check out

bar meals reasonably priced for a london airport hotel and we were able to take a carry out to our

room service slightly pricey

limited options for kids on both the breakfast and dinner menu.

mpared to america

good parking and late check out

not much to do for bored kids but luckily there was a mc donald's opposite so would get them food they would actually eat

gentleman doing the check in made me feel really welcome and allowed me an extra hour for a late check out as i had the late flight the next day

when leaving for an early flight, breakfast at 6.30 was too late

access to the gym and spa included in the price. was absolutely brilliant.

beautiful, it had everything there. restaurants, spa and gym