bar available with reasonable prices

the room was comfortable for our family with 2 kids

were no noisy kids running up and down the corridor this time for most of the night

gang of kids in the car park running about on evening, bit worried about my car but checked later it was ok

great location for pontypool. staff friendly and clean rooms and bar area etc.

room we had was straight under the exit door which was a little annoying with small kids falling asleep early but i am just picky here as i need to write something

staff was very frendly , the food was excellent, our room was very comfortable plenty of car parking space

good parking, rooms were very clean, great beds, good shower, very nice breakfast, and we got a wealth

great, free parking we were not planning on returning but stayed an additional 2 nights on our way back through

free parking close and side entrance for guests were a bonus

gym looked good

the staff was very friendly and helpful room was great and the bar food was amazing

the bar area is welcoming and customer friendly

the new gym equipment was big surprise and looks very professional

breakfast was lovely, lots of options

hotel was clean and tidy and had a nice pint in bar area

as i had to go into a bar where people were drunk and vaping inside

the bar needs updating to be in line with the hotel rooms.

bar chap was really friendly sorted breakfast and showed us our room, breakfast was excellent and

lady at the bar and breakfast area were welcoming and friendly

late check out

room was clean and the £10 late check out fee to stay until 5pm was most welcome after the marathon

big free car park, gets congested close to the hotel but masses of space at the far end

it was such a waste of money the bed was not comfy the bathrooms are the size of a laundry basket staff were rude as

we had tao rooms but was going to a festival so needed early check in

we arrived late and their kitchen was closed so they recommended a very nice local restaurant a couple of miles away which

really picky maybe a sofa and a folding table and chairs instead of a table and chairs in the kitchen area

wifi didn't work, kitchen facilities not as described

oven and kitchen cannot be used for insurance reasons (fridge and microwave are available)

location for my work and cym carn forest; clean, well cared for and good facilities in the room - kitchen and lounge area

an issue here but i will say that the bathrooms off the lobby near the mall, and in merlins bar were freezing

excellent golf course and the staff are so friendly and helpful.

breakfast was amazing

good gym

i really like the room service. i could order late dinner and it was delicious

we really appreciated the late check out following our race.

checked in very late- not a problem and then i asked for a late check out-not a problem

had more than enough that i would require decor excellent clean shower excellent no faults at all breakfast plenty everything for everyone and good service price of hotel for the night was

breakfast was excellent

breakfast included, friendly, central

breakfast was okay

the self serve breakfast is fantastic and something for everyone

bar staff decided to close its draught beer pumps for cleaning at 10

central location was great for visiting newport, the hotel was modern and the small gym was a bonus for my partner

there were no robes in our room and room service was very expensive

the gym was useful too

i could not get food from the restaurant or even a sandwich from room service as the kitchen was closed

the shuttle bus between main lobby and restaurant and car parks was very useful but i don t think

the gym and pool were modern and well attended

didn't have time to go in the pool but that all looks great too

comfortable, clean and had everything i needed - especially an iron, ironing board, slippers and wifi

the breakfast was great. the baked beans has this unique taste, the service from staff superb

the only complaint i have is that i thought the bar prices and crisps of things like that were a little

gym only open for limited hours. the walk to icc was complicated. very expensive.

the location to the icc room was clean and very comfortable shower amazing with elemis products bar was well stocked with friendly staff large car park with reasonable overnight

helpful staff great selection for breakfast

we only had breakfast during our stay which was well laid out and delicious

very good value bed and breakfast, great facilities and kids loved pool

it has a nice swimming pool.gym and jacuzi. very delicious breakfast.

she was great with kids and made the experience after being so helpful

a great choice of food for breakfast

the cleanliness, gym, swimming pool, hospitality and fantastic service from all the staff.

everything very good bar prices very good very comfortable room

welcoming staff hotel was warm and comfortable with ample parking and good wifi and well stocked

work in our first room & no phone in the second room so had to go up & down the stairs to order room service

parking on site and very nice grounds

also had a bath, yes i like my baths, & this one had a beautiful view of the gardens, plenty of parking space, nice helpful staff, comfortable beds, wonderful stay

good parking large room . easy check in. late check out.

as free dinner, food poor quality , the coffee machine didn t work so no coffee at breakfast, kids eat free but the menu for kids was so limited well nothing on it

room service excellent

room with great tv and wifi

the personal sent me email about availability of swimming pool

we sadly didn't have time for breakfast or the soft play which would have been lovely for the kids

the restaurant had a special kids room and it made the whole place noisy

ev charging available too

nice breakfast early check in

good location as we were playing golf at celtic manor which was 5 or so minutes away

it was pleasing to have free safe parking on site the food in the bar was good and great value for money

bar downstairs also serving variety of snacks and food, we did not eat here but menu looked good

good parking , easy room access.

wee bit noisy but stopped when bar shut at 10pm so not much inconvenience

plenty of parking spaces even though it was the carabao cup final and a lot of people went to the pub to see

xx gave us free late check out as we arrived late due to horrendous weather

no water in gym

breakfast really nice and good choice beautiful view from room room really clean and good size

d so was breakfast so friendly amd would so anything for

wife a mini break from running our pub what a gem great rooms and we where only in a economy room pool jacuzzi sauna gym spot on unfortunately could not book treatments as they are booked well in

swimming pool gym cleanliness view in the hotel

room clean and bar area very impressive, lovely stay

closer, value for money, staff were fantastic , breakfast and free wifi such a quirky hotel the bar area was

the bar was also fantastic, offering a great selection of drinks

after our day out we spent the evening in the hotel bar with the owner and met some of his family which was lovely and we felt we were welcomed with

for them a lot better than the victoria hotel 24 /7 more comfortable and cozy there is a nice bar down

reall friendly staff and breakfast was awesome

close to the crematorium ground floor room early check in

spa bath needs updating looking tired and several jets not working

we had dinner in the bar in the evening and breakfast in morning, both were good

breakfast was fab. room was lovely and very clean. friendly staff.

beautiful breakfast

eccentric, great location, cosy bar area, helpful and friendly staff and lovely breakfast

guests were a bit noisy, kids especially letting bedroom doors slam instead of closing them & shouting

the staff were brilliant, breakfast was amazing

the vegetarian cooked breakfast was healthy and delicious

welcome tray, tv and good wifi

there was a large breakfast choice which was tasty

the staff are always great and the bar is really well stocked

plus a bar with log fire and butty bach on draft

daughter had a room above the bar where there was singing on the weekend, which i would not have liked but they put me in a room

i could have asked for help at the bar but i simply couldn't be bothered

wonderfully clean, bar staff excellent and food fantastic

bar that was a fab stay and the food is

entry from the street was a climb of approximately fifty steps from the bar to our room

it stood out from the neighbourhood, bar area nicely spread out tvs everywhere, really well equipped, bit of a treck to the rooms but

arrived early for a funeral and was worrying about early check in, getting changed etc

fantastic breakfast and really nice, quiet room.

the room was super comfy and the breakfast was one of the best we’ve ever had!

excellent breakfast

cool way , spotlessly clean , everything you needed for a great break including a top honesty bar and the best welsh breakfast

should have kids menu

handwash/shampoo/body wash), excellent shower all staff helpful and friendly free car parking and ev

sitting area when having breakfast is small ,if you could improve on that .

stayed for one night and had a wedding the next day at 3pm, we requested a late check out and was able to have this as it made our stay a lot easier and enjoyable

were exceptionally amenable in terms of early check in, and general care and consideration

he keeps or so well and the bar staff are allways happy to take of the

very nice rooms that were comfortable and well equipped with a good bar & restaurant downstairs.

didn't get the bar staffs names, but they were so friendly, welcoming and helpful.

we ate saturday evening 25th january 2025 the steaks were exceptionally good meals gois choice of bar drinks at reasonable prices morning breakfast was worth having thoroughly enjoyed our stay

room very comfortable and quiet. good quality breakfast. excellent ev charging facilities.

bar and quality of breakfast

awsome breakfast comfortable bed friendly staff and a bar which was unexpected

it's a b&b hotel, so no lunch or evening food but they are just having a bar installed

there is a bar there and very reasonable prices, the staff are helpful, polite and friendly

there was no communal lounge or bar though the manager informed that the hotel will be accommodating a bar very shortly with the

the staff at the bar were a bit slow seemed to be only one person behind the bar

the bar area & food was nice enough

everyone we encountered, in the hotel, the restaurant and the bar was professional, friendly and helpful

room was clean and comfortable and the breakfast in the bar across the way was lovely, and again, super friendly staff

we didn’t eat at the hotel but did go to the bar staff friendly

was a large car park, and the motorbikes dotted around the bar added a tasteful touch to the overall theme

no restaurant and bar due to electrical fault - but not their fault ! !

old coaching house type building fantastic restaurant and bar with friendly welcoming

and bar closed at 4pm on a sunday

views with comforting sound of lazy river, friendly staff, comfortable rooms, cosy bar for family card games before bed, delicious breakfast, excellent location for exploring

didn t like the fact that i got woken up at midnight by kids running around the hall ways i certainly won t be booking in that hotel again and when i

all day wraps weren’t nice at all but kids enjoyed chocolate

choice of breakfast food was minimal and not much choice for kids

the kids loved the breakfast though grab and go which wasn't bad at all

i did have breakfast which was good but could have been warmer

superb breakfast lovely produce

very adequate breakfast and very friendly staff

top class staff, rooms, bar & food

very lively bar area with a lot of functions and live music

spacious bar area to spend the evening

placed for access to brecon beacons and lovely scenery great bar and restaurant - staff very friendly good parking tea and coffee available in

the bar in the pub was very entertaining and the locals are so friendly

available from the premisise but easy to get to tesco/kfc /morrisons all within a 5 min drive bar shut early on the saturday night that was a shame

outstanding, warm hospitality with excellent breakfast and superb bar and food for dinner

spacious rooms with a fantastic restaurant and bar on the grounds

almost no noise from the bar

very clean, nice bar , nice breakfast

handy to have a wind down drink in the bar also

clean rooms good food excellent bar & locals friendly staff great value

breakfast was freshly cooked at a time to suit you and was beautiful

clean comfortable room with all amenities, plenty of parking on site, great little pub next door that serves a large choice of tasty food

very clean, modern and comfortable. staff were great and ample parking.

and coffee facilities in the room late check out request was accepted quiet and comfortable

the staff were very friendly and helpful and the kids loved it there

the kids loved him

quite a busy bar and restaurant

fab breakfast and lovely friendly staff

breakfast was not included in the price

breakfast serviced by claire was delicious and exactly what we needed before a day of hiking

lovely traditional pub and bar and the friendliest staff

was dreadful you had to run round to get wet,and bar very expensive but nice pub just down the road at half the

they have a separate bar and restaurant to the accommodation

rooms and surroundings a little tired but cafe bar area great

there is a bar and

good size rooms, they have everything you need, with being a light sleeper it's great that the bar and restaurant are separate to the accommodation if you like sport they have bt sport and there

very comfortable and clean and perfect location. buzzy bar and restaurant downstairs as well

warm welcome to the dragon inn and check-in was completed while we had a drink in the cosy bar by the fire

atmosphere in the bar was relaxed & it was good to see a busy restaurant on a tuesday night

nice location. parking. great food. very good staff

there is alternative parking

buffet breakfast was better

parking was plentiful

the bar service was a bit slow

to the fabulous evan front of house who welcomed us and went the extra mile in helping with and early check in and even finding me paracetamol when i needed

location for exploring cardiff, plenty of car parking space

the wifi was also good and i managed to get some work done

hushed wood-panelled corridors beautiful rooms with every amenity bathrooms perfectly functional bar and restaurant serene and spacious scrumptious bar meals; breakfast served without delay

room service past the restaurant open times would have been great, or a vending machine

wifi was a little hit and miss also

though room service eating rather limited in choice

room for breakfast huge and warm, the staff perfect

room had a superb view bar was cozy and food in restaurant was excellent staff friendly and

the spa is just what you need at the end of the day

the spa area with swimming pool, sauna, steam room, and jacuzzi

room service also available

was disappointed that the free wifi seemed to think it was from abroad, or maybe had a vpn, so would not let me watch programmes

spacious rooms, great value for money, lovely breakfast, staff were great, beds

lovely design, free parking and really lovely and helpful staff!

great location, lovely bar, perfect room, parking

friendly staff mini gym vegan option on the menu

good location, excellent parking and a good garden room

breakfast was excellent as was the evening meal

we have an evening meal and breakfast - both were superb

found the bar end restaurant too loud, no soft furnishings to soften the sound, and i'm not sure why menus

they had a restaurant, bar and cafe on site

friendly staff, comfortable room, great breakfast!

free parking

parking - bit tight but being really picky!

parking free and only a short walk to tintern abbey

and helpful, the internet was great, the tv had access to our streaming services, there was parking and a guest lounge, and the property was close to walks and the famous tintern abbey

pools a bit small but kids loved it

spa facilities were also

plenty of parking

if i d have realised there were gym facilities .. i d have been more prepared.

kids enjoyed our stay. lovely experience overall

lovely rooms over looking the golf course

were all very helpful and polite, especially at reception, zest bar and leisure facilities

is gorgeous, with beautiful landscapes, the rooms are super equipped, the leisure centre and gym are like a dream - sauna and steam room in perfect temperature, swimming pool as well, and the

location but near chepstow town itself easy access from motorway clean tidy nice food nice spa

extensive leisure centre surrounded by golf ranges

wifi was intermittent but managed to get work done.

very comfortable, with all the facilities you d expect, and it was great to be able to use the pool as well

staff were very friendly and helpful and the rooms were immaculate. loved the room service.

wifi not good as a business user, struggled with emails.. not the end of the world..

the room was spacious. gym was excellent. starbucks is a good touch. room service was good.

food and bar service excellent

bar and menu very good relaxing

friendly waitress and bar staff as well

the hotel had an ev charging station

the restaurant and bar have recently been redone and look beautiful

was great staff lovely room clean bed comfy shower brilliant breakfast was great had a bar with pool table downstairs walking to

:friendly staff; free parking on site, nice towels, comfy bed, nice toilet paper, good breakfast, bar not too expensive

are a bit dated but bed was comfortable, couldn t get tv to work and wasn t informed about wifi or password to get any wifi but staff and breakfast were

good hotel bar with wifi and sport on tv

staff are helpful great location parking at hotel comfortable rooms clean tidy

for a group of friends on a golf weekend

early and very helpful staff worked to prepare the room for an early check in for me

great atmosphere in the bar at night

nice bar area & was able to watch the football

bar was great and the hotel is located right in the middle of the town

they couldn’t do enough to make our stay the best it could be from organising an early check in to helping us carry our buggy up the stairs and out of the taxi

and manageress kindly bought us a drink as our room wasn’t quite ready even though had paid for early check in

the bed was really comfortable, and the breakfast was superb

great quality cooked breakfast

breakfast excellent

great breakfast!

there is always a warm and kindly welcome, a really nice breakfast and cosy rooms

wifi wasn t great but i overheard a conversation at reception that they had to get an engineer in

we had room service which was delicious

room was amazing value for money, the pool was just right, and the spa and other facilities

the wifi but can manage without it.

or frame, skirting etc) check in took ages and we were unable to get an early check in, although requested in advance

the only downfall was that when we asked for late check out there was clearly a lack of communication between the customer facing staff in the

reception was extremely helpful throughout our stay and even let us have late check out for free

2 different members of staff granting a late check out and confirmed, we still had someone come into the room to question why we hadn't

staff were great and gave us late check out for the inconvenience so can’t fault them

at check in we were informed that late check out was only £5 and we could pay this when we returned from our night out

nice and spacious room, great for family with kids

bar and restaurant

and helpful staff made the stay even more pleasant, lovely pool kids loved it

as uaual, great staff, lovely clean facilities. the gym and pool are is fantastic ud83dudc4c

last but not least, i enjoyed the swimming pool

they even upgraded our room as we were travelling with kids

wifi very slow & when they say king bed they mean 2 singles put

wifi signal is excellent and the speed is very good

coffee machine in bar area could be better

but when you turn up for breakfast they o it take two vouchers and seem to not charge for the kids

great customer service, so friendly! room service breakfast was lovely

spa facilities were good, buffet style breakfast was excellent

we can recommend the pool, jacuzzi, sauna and steam room; and the gym has everything you need

swimming pool

staff were very friendly and we will be coming back with the kids

it has a lovely bar and the breakfast was tasty plenty of choice

the breakfast was wonderful

which seemed to increase the noise from everyone elses air con units ,also tried to arrange late check out prior to arrival -told to ask at check in -tried that and told to ask in the

a number of encounters with the reception staff (recommendations, directions, transit assistance, laundry, etc) (-)no real window; would have liked access to laundry facilities. (-)the cleaning company who does their laundry put a few holes in one of my shirts

location, wifi & staff

clean room and fantastic cooked breakfast

superb breakfast

lovely character building and lots of choice with breakfast

breakfast i’ve ever been offered in a hotel like this

i got the sense that the hotel is family run, and some of the kids help serve breakfast which i thought was very sweet

is a very clean basic budget hotel with wifi, tv etc included but clean which works well

good wifi connection

wifi easy to use and fast

check in 3:00 is late check out 11:00 is early

wifi was unpredictable

the wifi was patchy and unreliable.

very small room, terrible view and terrible bed. my kids room was much better

created a very welcoming environment it was much appreciated after a long journey the female bar worker in the evening who did room service really kind and efficient - great staff

e vegan option by total mistake

very small room, terrible view and terrible bed. my kids room was much better

a lot of kids running around without parental control.

perfect and kids option

room above had numerous kids staying

were so lovely and friendly, accommodated late check out for me

perfect location. comfortable and quiet room. excellent breakfast.

information was provided upon check in about where to obtain wifi access but i discovered this by accident when using the tv remote

breakfast was amazing... location is good as well... very accessible,shops nearby...

wifi was inadequate

view from room , room service , good breakfast choices.

friendly staff at the gyros assisted with early check in

earlier check in and late check out had email to confirm they told me to take it up with booking

the late check out. the comfortable bed. helpful staff. cheap for one night too.

location, pool, sauna, bar everything

extremely clean and modern rooms and gym, great bar and lobby

room was great, gym well equipped, sumptuous breakfast and friendly staff

faced a rather industrial back-end of the building and a large truck was there every night for laundry

the breakfast was suburb and the evening meal was delicious

the bar prices were good

there was no room service or restaurant on a monday either

were rock hard luckily i took my own in the centre of town so if you got kids and are coming back from a concert can be a bit scary at

basically a kids room with no windows whatsoever decorated in a star wars theme

you can hear bass (heavy sleepers should be ok) till around 3-4am, i also had to complain about kids running up and down the halls at 1am, which is no ones fault but their parents and do