size of room (429 lakeside lodge). kids loved it.

pool is big enough to do laps, the gym is big and has all the facilities, sauna, steam room, golf course, lakes and surrounding area is beautiful

location with lovely historic buildings - very well equipped leisure centre - good room with fast wifi

loved the buffet breakfast and the spa facilities. very friendly and helpful staff at reception.

parking was a bit of a nuisance, poor signage, had to move my car once checked in, which was

far from anything but wasn't described like that, when we arrived they didn't prepared beds for kids

breakfast

facilities, very clean, friendly staff, free parking, good price, couldn t fault it in any way

an ev charger that doesn't work when you get there is really not great

i did have breakfast which was good but could have been warmer

a small thing, the reception was inside the pub and you had to walk through the bar to get to the check in

bar and menu very good relaxing

flexibility and manners of all the lovely staff, the manager, the bar staff the waitresses at breakfast and the housekeeper for our

the restaurant and bar have recently been redone and look beautiful

added ev charger as a bonus for my ev

weekend stay at beaufort hotel the staff were brill, hospitality was great with ricky behind the bar annie, lucy and all the staff make you feel welcome

the staff were excellent , lovely bar i can't comment on the food as i never ate there.

nice bar area & was able to watch the football

very rude, we were told twice on the phone we could check in early as we were attending a wedding and driving a long way

it there great place location the staff the food the bar is great our favourite place to

room was great , staff were fantastic . lovely bar and outside area

bed comfortable,shower awesome and bath huge,breakfast amazing

the bar staff did offer me a menu for takeaway

really nice bar area

close to the crematorium ground floor room early check in

the bed was really comfortable, and the breakfast was superb

great breakfast!

cooked breakfast was excellent, along with various continental options

excellent rooms and facilities. breakfast delicious

we requested an early check in and we were sent our room code soon after, that was really appreciated

clean, quiet, close to the golf course

control- window opened but out onto car park, where people were having their post-pub chats and kids were using pub beer garden, enjoying themselves but not great if you needed some quiet time

very friendly and helpful, hotel clean and comfortable, good pub/restaurant attached with kids play area

staff in the bar and reception were very friendly and accommodating

we ate in the noisy restaurant even though it was almost empty, seemed like all the kids & parents were shouting, it’s a place for children run by children

only other thing was that the ev chargers had been disconnected due to technical problems, which made the trip less convenient

lovely hotel enhanced by being in a great location and having ev chargers on site

ev chargers were critical, rooms very comfortable

there were four ev charging stations out the front which is super handy

- great shower - ev charging in the carpark - beautiful views - lots of lovely walks close

peaceful, comfortable, great location lovely room, beautiful gardens, great bar and restaurant

you do not serve pints, would be nice to have a bar in a lounge so you can just chill out at the bar and have a beer

evening restaurant deserted, there wasn’t really a bar area

we appreciated the large and comfortable bed, and the ev charge points (11kw, paid separately)

nice bar area

late check out included

nice swimming pool. breakfast was good with a good selection

couldn't use the spa and pool due to lockdown.

room, the breakfasts were luke warm and the breakfast service and eating area was awful screaming kids everywhere and the same in the bar in the evening the coldra court was much more to my taste

wifi wouldn't register via email properly but could log in via social media instead

staff at the spa area on the other hand need some training from the staff in main hotel

newport building so very smart. small gym. decent rooms

thank you for the breakfast

we only had breakfast during our stay which was well laid out and delicious

breakfast was great with ample food

at breakfast and at the front desk when we checked out

the breakfast was the best i've tasted

couldn't connect to wifi and couldn't get tv channels

breakfast can't fault evening meals great staff is so friendly always there if you need or want

the chef cooked me a wonderful vegan bar

the bar staff were very welcoming and the bar snacks were very reasonable as was room service

food amazing ev charging great too

kids loved the milkshakes

lovely staff, great room and location. kids love the bunk beds

everything! decor, facilities, ease of check in/out. bar & restaurant good quality and value.

loads of ev chargers, nice, new, modern finishes throughout

everything - breakfast amazing - mini golf was good fun.

the pool and spa and gym were incredible unexpected bonuses

staff were amazing & friendly. room was perfect, clean & plenty of space. spa was amazing.

so easy to get to and tonnes of space for the kids

communication with guest services and the golf academy to secure activities and the evening meal for a birthday celebration

perfect for a family break. kids enjoyed alot.

everything is so nice i like the golf course.

pool. rafters restaurant. friendly staff.

we loved the mulberry bar ... lovely setting and fab service !

clean , room service was excellent and all the staff member was very helpful and always smiling , we

bar well stocked and good car parking

on site restaurant & bar with evening meals helps if it pours with rain and you don’t fancy walking to other venues

of the guests were in the bar until very late and were extremely noisy

a nice bar too with a lounge to relax with sky tv

the hotel has a very comfortable lounge/ bar area and there is a pleasant garden to the side of

where i ate a steak with a complimentary glass of wine, the room was excellent, with free wifi

phone was not working, used my mobile to call reception & room service

advised there was room service, which was a lie

on site gym is in name only really

bar was open when we went for breakfast the next morning

really nice staff, and exceptional food meal and breakfast)

welcoming staff,comfortable room and excellent dinner and breakfast

big breakfast cooked to perfection

bar staff on duty on saturday night 13

good food, good room and great breakfast, only says continental, but had a full english, great all round

my husband to celebrate his birthday, food in the upper deck restaurant was superb as was the breakfast the following morning

we were eating in the bar as the restaurant wasn't open at the beginning of the week, but still plenty of choice

the pub and bar feels like a nice pub, with a couple of very nice local ales on tap, along with the some of the

found the bar end restaurant too loud, no soft furnishings to soften the sound, and i'm not sure why menus

breakfast too was amazing

the bar area was lovely and the room was huge, clean and had everything we needed including usb

immaculate. great staff assisted with early check in after a long driveud83eudd19ud83eudd19

friendly and helpful staff, bar food was delicious, very comfortable beds, good size car park

however, asked politely if early check in was available, and emailed twice prior, as we were attending a wedding at 3

welcome was warm and friendly, the room was clean and adequate for what we needed, the bar was nice and the prices very reasonable

we really liked having the friendly bar right on our doorstep

i didn't take names sorry but the young lady behind the bar on tuesday night was kind and friendly and so was the young man when i got there

comfortable room good value nice bar good choice of drinks and food excellent staff

parking to rear of property, friendly staff, great bar and tasty full english breakfast

bar service and breakfast service were attentive

the staff are friendly, the beds are comfy, the wifi is great, it is now my home away from home

cosy and relaxing room, the restaurant s chef food, the baby cot, the pool and the friendly and welcoming staff

wifi was not brilliant.

were fab, we made use of the spa and gym and the family room was spacious and a great quality room

restrictions of times for kids in the swimming pool

good location with ev chargers on site.

breakfast didn’t start till 8:30 on a saturday and bar shut at 7:30

location. comfy bed. clean room. ev charging. peaceful.

warm welcome, very comfy room, nice bar environment

big shout out to the black sheep where we had breakfast

lovely room. amazing dinner and breakfast. really special food.

our room was spacious and comfortable, plus a cozy downstairs lounge with honor bar was available to us

marta and her husband were really friendly and the breakfast was so tasty and we loved the homemade bread and musli's

just superb honesty bar hosts were just so welcoming breakfast wow just a beautiful place to

suggest honesty bar explained and room needs to be more inviting perhaps music and the decor needs considering

check ed in room was not ready we were early reception said is is early check in

and the swimming pool was the main reason we booked

nice size room, clean, room service was quick and the food was gorgeous

shower not easy to get hot and the last hour suddenly no water so my kids need to move to the next

great breakfast reception desk did everything possible for us so friendly great with kids

parking and pool

kids liked the pool.

i needed water and food but no room service which is also tough

all of the staff were excellent, so friendly and helpful. i loved the gym and the pool.

price of the food for room service was abit much for the portion size but the food itself was

we really appreciated the late check out following our race.

checked in very late- not a problem and then i asked for a late check out-not a problem

parking was available at the rear of the pub

black out curtains that fit the windows, plug sockets in accessible places, wifi that reaches the rooms and works easily with a

location and free parking

handy to have parking on

parking on site

the bar was also fantastic, offering a great selection of drinks

room clean and bar area very impressive, lovely stay

is delightful hotel - a time capsule with bar and dining room instantly transporting the traveler back to a time when the port was in its

the bar was nice too and very good service

for them a lot better than the victoria hotel 24 /7 more comfortable and cozy there is a nice bar down

parking on site a plus will definitely be back to stay when i visit my

the bar had a great atmosphere with an extensive choice of drinks

location was great, it has easy parking right by the hotel, the room was very comfortable and clean

a good atmosphere in the bar and restaurant with friendly staff

breakfast was very good with a nice choice

the pub is right in the middle of town with outside seating and a really nice bar area

very good location and nice bar area

was great, breakfast was 10/10 & the atmosphere in the bar on the evening was spot on

fantastic pub , perfect location. great landlady and staff and the breakfast was great

and staff are all very friendly, location is perfect, breakfast was really good

from the fantastic greeting from miranda at the door to room service in the mornings

room service was exactly at the allocated time on our request form

we appreciated the parking permit too

good location, adults only, good breakfast

decor and room layout was excellent as was the room service breakfast

room service, was there fir 5 days sheet on bed didn't change room only tidy twice

good wifi and central location

before, it’s central and it’s in the town we live, great to have a cheeky night away from the kids for great rates and it has a lovely restaurant and bar

ed to some anti-bac spray and cloths to wipe down the equipment)

make shift bar because there was a function on on the 3rd gloor

we were right next to the front door and eating area but heard no noise the next morning when breakfast stared

the bed was really comfortable and it was great to have complimentary late check out (2pm)

good range of breakfast

staff big and comfy beds impecable cleanless great lightness/ enough plugs very good breakfast

arrived in the evening and went down for a drink in the bar area

the breakfast was perfect and the dinner as well

need to inform there residents that the breakfast is not hot food available apart from toast and crumpets other than that was an amazing

breakfast included, friendly, central

didn't have breakfast

the self serve breakfast is fantastic and something for everyone

the food was very tasty nice beers especially the gurkha beer very nice ,and a nice full english breakfast in the morning happy day's

breakfast was really good and hot because it was freshly cooked to our requirements

not to like very welcoming owner's and staff, very clean hotel, lovely food, amazing full english breakfast, facilities really

comfy the staff very friendly ,they made the effort to come and talk to us when we sat ine the bar are

bar are is super cosy too

parking was provided off road free of charge

free wifi, lift to all floors, what's not to like

ordered some sandwich which were very poor i appreciate it was new year but no room service and all they had to offer was some

wifi could be better but not a problem

was pregnant) behind bar were great again really friendly and attentive food was amazing too both in the bar for our

the room and the bed and the room service

wifi was not shared and no info was given about how to log on

location, very helpful, and friendly staff, great burgers and treats for kids

was over salted and had to complain about it on more than one occasion, , we were over charged, 3 kids meals instead of 2, when coffee was brought to us, the server didn't bring the milk with him

free parking is a bonus

big free car park, gets congested close to the hotel but masses of space at the far end

we had tao rooms but was going to a festival so needed early check in

there 4 x now still not got a late check out with a little talking allowed to check out 1pm instead of 12 noon

it was such a waste of money the bed was not comfy the bathrooms are the size of a laundry basket staff were rude as

late check out

room service on the friday night due to large parties in the restaurant for dinner

lovely homely waiting area but small a small bar but larger breakfast room

stayed for 2 nights and room service needs a big improvement

the hotel itself was stylish, we thought the bar and garden were lovely

one next to bathrooms used by restaurant guests, directly below a noisy bar and adjacent to the laundry/ housekeeping room

stay, lovely team members, fabulous breakfast

room service for 5 days

friendly, breakfast was excelent and the coffee and tea making with cookies was a very nice touch wifi also very good

tvs need an update, wifi was temperamental

it was challenging to go up and down with kids and luggage

building, comfortable room and bed, great breakfast, wonderful and attentive staff, great coffee in

excellent and easy to access wifi

room service also it is more a boarding house not a hotel which they only focus on the club racks

a good bar downstairs, and the hotel itself was nice and quiet, good for sleeping in

room service quick and good

good breakfast with room service. comfy bed and nice room

the breakfast was nice but quite small

breakfast deadline 09:00

also room service food arrived cold

onsite parking in an area where parking is difficult to find and expensive

kids liked their welcome crisps, sweets etc

kids bed was hard

the kids loved the goldfish and the breakfast was delicious

the bar staff were very helpful and informative

price of breakfast

room service and restaurant food was challenging to order and have out of conventional supper hrs ( (+) didn't eat in the restaurant as there was a function on but room service was quick and good (+) room service was excellent (+) unfortunately the restaurant was closed for a private function, but i had food via room service and it was lovely (-)lack of room service, but was around 9pm when tried ordering. (+) everything was clean and great service from the staff, room service breakfast was excellent (-)myself to room service breakfast (*) ordered room service and didn t get what i ordered but ate anyway ud83eudd23 would definitely return (-) i couldn't walk far so room service was the next option

free wifi, coffee, fresh milk, sherry, bathroom...

good sized tv and crucially, for me, free wifi

hot shower, tv and hifi in the room, free wifi and friendly, helpful staff

laundry facility was available but i did not use it

mini gym was nice and the breakfast was awesome… with lots of options

location, size of the rooms, gym, breakfast

staff were friendly and helpful and allowed us an early check in.

requested an early check in since we were due at a wedding at 3pm, we were firstly delighted and relieved that

also enjoyed using the mini gym

gym

lovely hotel staff at bar really nice, clean and lovely rooms

staff, really clean and tidy nice little gym all in all really pleased with my stay and would 100% stay

gym and breakfast

wifi worked well

fabulous bedroom, bar and restaurant. would recommend staying here. best hotel in bristol

great bar and cafe, cocktails and brunch in the morning were perfect

beautiful building with lots of character and we really enjoyed having a bar and lounge to relax or grab a drink before dinner

the bar had excellent drinks

the bedsheets, bath, toiletries and mini bar - all the little touches of a 5* hotel in a cosier and more unique accommodation

the lady who served us drinks at the bar was chatty and recommended drinks to us

no option for late check out

bar staff and reception all really helpful and friendly

interesting and helpful staff on front desk and room service

staff at reception, restaurant and bar were all very polite

the mini bar and snacks were great

great bar downstairs

the bar downstairs suits the hotel perfectly, the colours chosen are just to our taste and the staff

we ordered room service via the app one morning and the breakfast was amazing

the honesty mini bar provided lots of choice and there was a lovely array of delightful smelling toiletries in the

everything....comfy bed, clean room, lovely breakfast, great staff

couldn’t comment on breakfast as we booked room only, location was great.

breakfast the bar staff and the reception staff were fabulous

location,parking,early check in and check out

were lovely i was given an early check in & an upgraded room

atmosphere and the bar staff were very welcoming

great convenient location late check out

we also liked the bar area

perfect for a night away from the kids for some rest and relaxation

room was fabulous and perfect to share with our kids - one room with a divider so we had some privacy

it is so worthed for money, especially for family with 2 kids

rather pricey at bar and the tray cost for already costly room service drinks was a little otc

the room service need more experience

meal at the restaurant was not that nice and the kids menu was terrible

the restaurant and bar staff were amazing

great location , well designed rooms , early check in

for room service i come away for break not to clean my room there come round asking what i have run out

comfortable bed, good breakfast, good selection of food for dinner, helpful staff.

breakfast was delicious

breakfast not included

price, location, free parking, room service, staff, everything was excellent for our visit :)

upgrade, free early check in, free parking

the room was ready early and they gave me an early check in

brilliant location and parking. would definitely book again

reception, early check in and friendly.

the bar and restaurant were relaxing and

the noise from the bar below didn’t disturb us and we found the room very quiet

friendly and welcoming, really nice bar and restaurant

the bar and restaurant area is cosy

service was exceptional, great bar staff were really helpful

& easy early check in as i'm a member which was definitely a bonus

super friendly staff. went above and beyond for my kids (8&10) especially. breakfast was good. (+) the kids are desperate to go back as are we (+)room we perfect, moved us to a quiet part upon booking in and seeing us with young kids (+)good welcome, nice location and beds confortable kids really appreciated the swimming pool (+) kids loved free popcorn on arrival and coming inand out of reception (+) the pool is an added bonus and such a treat for the kids (and the sauna for the adults) (+) we liked the breakfast and the facilities in the hotel and my kids had an amazing time (+)beds lovely staff nice pool and sauna very welcoming kids ate free in the restaurant and got good sized portions (+)kids loved pool area (+)breakfast was amazing , swimming pool as good kids enjoyed it

good welcome, nice location and beds confortable kids really appreciated the swimming pool

there was no room phone line to connect the room service.

entrance and exit going to the pool and gym is not convenient and appropriate we had to pass by the bar who are all dressed up parking it

pool and jacuzzi also really nice and lots of room

the staff who met us upon arrival through to the spa and restaurant this hotel exceeded all expectations

great hotel. excellent gym and the food was superb.

very clean staff where lovely amazing selection for breakfast

room, pool, open fire in the lovely lounge.

location was perfect. rooms were nice and clean. the gym was modern and more than adequate.

nothing really - apart from the 6 charge for room service

the bar area is nice and relaxing

only part of the hotel that was a bit disappointing is the gym

the gym was a great feature and the food for dinner and breakfast was

the free wifi was also very slow almost unusable

offered early check in at no extra cost

the bar and restaurant really make this hotel

the gym was good, the breakfast was great & the ease of being 5 minutes from the train station

the wifi was very strong and we had no issues getting online

brilliant hotel and experience bar and restaurant superb, staff superb

great staff, great food, very nice for kids

lovely room , great breakfast. what more could yo want!

but not at this place ud83dudc4d i also appreciated that the hotel had some entertainment for the kids/teenagers

good gym

the fact that staff were easily a phone call away and the social aspect, ie a bar to go to

breakfast was really good too

warm cookies at reception good breakfast choices early check in bag room l'occitane products

second stay here. comfortable room and friendly staff. breakfast was excellent.

glasses left outside door rather than taken away after room service

shower gel/ siap/ shampoo/ conditioner, well stocked honesty bar and well equiped communal kitchen

dishwasher tablets should be out of kids reach or in lockable cupboard.

location is great. my kids love the pool :)

we had a room for four, and my kids were absolutely over the moon

also there was only one coffee filter left in my room’s bar and i can’t any refill available in the kitchen lol

bar service was not bad, but the polite lady serving me was struggling to pour the pint of beer

excellent breakfast

bar downstairs great

we arrived early and we got an early check in

the hotel is very conveniently located for day drinking and the breakfast was delicious

and breakfast good

accommodated an early check in and late check out

i couldn't arrange early check in (11am).

the location was perfect .breakfast same but fresh. our room was cleaned everyday .

buffet breakfast

lovely room. comfortable bed. great price. free breakfast. restaurant serves many options.

were exceptionally amenable in terms of early check in, and general care and consideration

me & my kids had a fantastic time and happy with our stay and the kids loved the place

sitting area when having breakfast is small ,if you could improve on that .

breakfast buffet was brilliant my kids really enjoyed it

fact there was not any kitchen utensils, so you could make own food there, as sometimes didn’t want to go out or order a

are stay as we always do, had a laugh with martin friday evening in the bar, had a lovely meal in the restaurant saturday evening, then had a drink in the bar and listened

room spacious and confortable excellent breakfast good kitchen dinners are very good with good different options amazing staff friend and competent

bed, plenty of room and had a laundry

nice spacious cabin comfy beds .nice restaurant and bar on site great stay thanks