parking on site and very nice grounds

we didn't use the bar or restaurant but it's looked good as did the

the wood pannelled bar was comfortable and as we were the only guests for the first night the lovely receptionist

not enough bar staff

lack of beverage facilities, room service

location , parking and welcome by staff , all polite and friendly

the bar downstairs was good atmosphere the staff are friendly and very helpful

it was pleasing to have free safe parking on site the food in the bar was good and great value for money

was good even though it was over a pub the locals moved to another part of the bar from 11 o clock and i was unable to hear

wee bit noisy but stopped when bar shut at 10pm so not much inconvenience

it stood out from the neighbourhood, bar area nicely spread out tvs everywhere, really well equipped, bit of a treck to the rooms but

i could have asked for help at the bar but i simply couldn't be bothered

bar that was a fab stay and the food is

the staff in the bar were really helpful and welcoming, and it was a lovely place to sit if i didn't feel like

there was some noise from the bar but nothing that stopped me from sleeping

lady at the bar and breakfast area were welcoming and friendly

as i had to go into a bar where people were drunk and vaping inside

place to stay, clean & tidy,& a bar with a good atmosphere also has a nice dining area with a good choice of meals

hotel was clean and tidy and had a nice pint in bar area

room ideal .bed comfy. bar prices very reasonable

choice of breakfast menu catering for all needs including vegetarian , good spa pool and gym facilities

i returned home so refreshed after a well needed de-stress at their beautiful spa and swimming pool

we had room service for our evening meal which wasn t enjoyable at all was very dry and the chips were

nights, hotel staff are professional and helpful, room was a little small but really comfortable, breakfast was lovely, everything you could need was available, i didn't use the spa but friends

the health spa gym facilities i fully enjoyed using, the atmosphere was warm clean and relaxing very nice hotel

well planned, comfortable, warm, great shower area, useful location, good parking, kitchen well equipped

very welcoming people and the food was great massive portions for a good price pool table in the bar area and the beer was cheap

it had a loveley kitchen and had everything to offer

really picky maybe a sofa and a folding table and chairs instead of a table and chairs in the kitchen area

location for my work and cym carn forest; clean, well cared for and good facilities in the room - kitchen and lounge area

parking very convenient

plenty of free parking available

location was beautiful, food was nice but most kids options weren't available.

rooms, bar & restaurant area

wifi so easy for me to connect too

lovely food, comfy beds free wifi throughout

the pub is quite noisy so i wouldn t recommend bringing kids and the smoking area outside was right by our bedroom, there was some conflict in the evening

great, free parking we were not planning on returning but stayed an additional 2 nights on our way back through

plenty of car parking space

from the lovely ladies who were at the bar and the chef who catered for us very late after delayed trains, to the owners who are equally

almost no noise from the bar

breakfast was included and you get a full english - tasted amazing

the room was perfect & the breakfast was amazing

the room was clean and comfortable and you could access the accommodation either through the bar when it was open or through an external door at other times which was very convenient

very clean, nice bar , nice breakfast

spacious bar area to spend the evening

the staff who greeted me at the bar, in spite of having to shout over the bar noise, were very friendly and welcoming

the breakfast was sensational

top class staff, rooms, bar & food

very adequate breakfast and very friendly staff

ev charging

the room was comfortable for our family with 2 kids

how overjoyed was i to spy a comfortable lounge area complete with a bar and a dining area; what a lucky find

little bar downstairs and breakfast was good

comfortable, clean rooms, pleasant staff, easy check-in, strategic location, nice bar area, well-lit car park

bar and quality of breakfast

it's a b&b hotel, so no lunch or evening food but they are just having a bar installed

there was no communal lounge or bar though the manager informed that the hotel will be accommodating a bar very shortly with the

there is a bar there and very reasonable prices, the staff are helpful, polite and friendly

awsome breakfast comfortable bed friendly staff and a bar which was unexpected

the bar and restaurant serves lovely food and the quiz night when we stayed was very good

my welcome from both the landlord and his bar manager could not have been better - and that great service continued throughout

downstairs has a lovely bar with a log fire, frequented by locals, amazing for a good natter

pool and spa facilities are great

had breakfast and evening meal and the food was superb, i am dairy intolerant and nothing was too much

very clean and comfy rooms. bar meal was delicious and breakfast. staff were excellent!

the restaurants were first class with the main restaurant offering breakfast and other meals, and the lounge bar offering smaller meals and snacks all day

the bar area is welcoming and customer friendly

parking available

the bar strikes me as hyper local, plus they didn't have any draft beer

it was cosy had good views and decent facilities in the room.good parking.

great location & cheap, well stocked bar

rooms, plenty car parking, landlords were really friendly and welcoming, nice and airy

bar area, room was nice, clean and spacious

stairs a struggle if infirm .. lift was a tad slow wine in bar was beyond disgusting ...

the bar / restaurant on the ground floor is very striking, attractive and welcoming and the staff

breakfast was excellent with great choices, good bar area and superbly decorated throughout, next time we’re in ponty this is where we’ll stay

worked better if black out as it was very light in the early hours of the morning, quite a noisy bar just a few hundred meters away which

the bar in the pub was very entertaining and the locals are so friendly

friendly staff, good parking, the food and bar looked great however i didn’t have any food.

available from the premisise but easy to get to tesco/kfc /morrisons all within a 5 min drive bar shut early on the saturday night that was a shame

outstanding, warm hospitality with excellent breakfast and superb bar and food for dinner

spacious rooms with a fantastic restaurant and bar on the grounds

i had a lovely vegetarian breakfast and the staff were extra helpful

i used the gym in the morning that has all that you need for a quick work out ( mostly cardio equipment, one (-)room was a little small, and the gym is a separate building (-) gym was adequate, so don't expect too much, fine for a workout (-)gym could be in better condition but it served my needs so certainly nothing major and in no way (+)really good size room. great views. small gym was a bonus. (-)the gym was a bit small but all eqt working (-)no gym (-)a steam room and sauna would be a great addition. near the gym area (-)gym condition not kept to standard of rest of hotel, equipment visibly dirty and treadmill rusted

only one disabled parking space and no lifts

quite a few people rolled in after the stereophonics gig and he was a bar serving star

parking was as slightly difficult but that's because the building is on a hill side

very friendly staff and facilities of bar and restaurant.

it's every friendly place to be in and good for value of money aprt from a drink in the bar tho

nice bar and a outstanding carvery best one we have ever had

booked in , we had a meal in the carvery which was very good, very clean throughout the hotel, bar and

staff were very friendly, the bar and restaurant were comfortable and really good

everything. the room was very nice and clean. the stuff were amazing! the parking is great.

location, room, staff,breakfast was lovely

room service dinner prompt

spacious rooms, spacious shower, good wifi, enough safe parking

the wifi was also good and i managed to get some work done

comfy beds, able to accommodate early check in, clean rooms and lovely decor in the rooms

access with small kids and rooms were small

in the bar compared to a lot of places really exhausting steps if you are disabled no

i am a thirty seven year old woman with three kids and was visiting a friend nearby

couldn't stay the whole evening due to an emergency but we had a fantastic time in the bar with really welcoming staff

there's a lovely little bar downstairs for a drink in the evening

stayed here with my three kids the room looked like it hadn't been cleaned for 6 weeks one power supply in the room the

town centre. wifi included. big bathroom. fan in room. plenty of milk sachets!

bar reasonably priced, staff friendly

accessibility, friendliness, excellent breakfast, easy wifi, decent tv, helpful manager - all good

stayed here with my three kids the room looked like it hadn't been cleaned for 6 weeks one power supply in the room the

big free car park, gets congested close to the hotel but masses of space at the far end

room was clean and the £10 late check out fee to stay until 5pm was most welcome after the marathon

late check out

there 4 x now still not got a late check out with a little talking allowed to check out 1pm instead of 12 noon

we had tao rooms but was going to a festival so needed early check in

the bar staff were very helpful ud83dudc4d

and welcoming staff clean tidy cosy and comfortable also there was an artist/singer in the lounge bar who was brill had a thoroughly enjoyable evening

there was a lot of loud noise which made my kids and i really exhausted the next day

great bar and food

the way the bar staff dealt with my very difficult brother after he spilt a snakebite

am a simple salesman that works in the bar and goes to the gym i also eat at the premises, bar and food excellent, the gym is a little tired if i being honest

disabled access was just so easy, parking was great, my friend and his wife stayed for dinner and said it was great

kids day loved the pool

well equipped gym and pool table

d one meal in our

breakfast was excellent

the breakfast was perfect and the dinner as well

breakfast included, friendly, central

had more than enough that i would require decor excellent clean shower excellent no faults at all breakfast plenty everything for everyone and good service price of hotel for the night was

the breakfast was lovely

the bar area & food was nice enough

room was clean and comfortable and the breakfast in the bar across the way was lovely, and again, super friendly staff

we didn’t eat at the hotel but did go to the bar staff friendly

everyone we encountered, in the hotel, the restaurant and the bar was professional, friendly and helpful

the staff at the bar were a bit slow seemed to be only one person behind the bar

gym was small but clean and tidy and fresh cold water was available

there were no robes in our room and room service was very expensive

good wifi and central location

ed to some anti-bac spray and cloths to wipe down the equipment)

t eating a meal in my hotel room on a saturday eve )

everything especially the breakfast n my dog allow to stay. nice big room.

staff were excellent, requested very early check in at short notice

should have kids menu

slight lack of choice for breakfast, it was just usual fried breakfast

there was a long wait of about 20 minutes at the bar on the friday evening.

rooms and surroundings a little tired but cafe bar area great

accommodation separate bar and restaurant to the accommodation rooms have ever thing you need meals in the restaurant are

comfy location staff bar all excellent

good size rooms, they have everything you need, with being a light sleeper it's great that the bar and restaurant are separate to the accommodation if you like sport they have bt sport and there

was dreadful you had to run round to get wet,and bar very expensive but nice pub just down the road at half the

good location, large comfortable room , excellent gym / pool

spa facilities were also

late check out

to visit family, great to have a brilliant family room which was 30 seconds away from the pool which the kids loved

room service trays were left in the corridor from my arrival on the night and were still there at

we really appreciated the late check out following our race.

checked in very late- not a problem and then i asked for a late check out-not a problem

also the gym equipment was up to date and lots of it

gym/pool facilities

amazing breakfast friendly staff excellent gym and spa facilities sports bar area

the pool was a bit cold

buffet breakfast was fine

our kids slept on the sofa bed and were very happy with it

didn t eat in the pub as planned as too tired unfortunately, but room service was excellent

and coffee facilities in the room late check out request was accepted quiet and comfortable

clean comfortable room with all amenities, plenty of parking on site, great little pub next door that serves a large choice of tasty food

good parking, friendly staff and adjacent to a lovely pub

the bar was nice too and very good service

small bar if one would like to socialise with more than enough space to extend into larger lounge, (could

after our day out we spent the evening in the hotel bar with the owner and met some of his family which was lovely and we felt we were welcomed with

the bar was also fantastic, offering a great selection of drinks

room clean and bar area very impressive, lovely stay

8)

parking costs 8 for 24hrs

everything was convenient the only little issue was the parking which was 21 per night

late check out

friendly staff mini gym vegan option on the menu

and bar closed at 4pm on a sunday

old coaching house type building fantastic restaurant and bar with friendly welcoming

no restaurant and bar due to electrical fault - but not their fault ! !

bar and restaurant on site

bar and restaurant very airy, amazing views, nice touches in the rooms and food was delicious

the pool was ok, they could do more for kids

large comfortable bed with a great gym, pool & spa facilities. friendly & helpful staff.

were really nice and helpful except one of the drivers who transfers you from the manor to the golf club, we didn t get his name an elderly fella with the old fashioned moustache

beds were comfy and the wifi was good.

room service, selection of food, the view from the hotel lobby and room, variety of musical

great coffee lovely cooked breakfast friendly staff in lovely location

lively character. excellent value. lovely breakfast

lovely traditional pub and bar and the friendliest staff

great. we required breakfast earlier than they usually start, but this was organised for us.

were very friendly in the bar area and all staff were polite and helpful

xx gave us free late check out as we arrived late due to horrendous weather

and that's just one thing to do with the kids

advice park at the golf lodge for free amd get the free shuttle bus back to the

a really nice room with a sofa and additional tv , breakfast was amazing

staff member, delays, a little overpriced on occasions as not all reflected 5 star, intermittent wifi throughout stay

lot's on offer to do, breakfast was excellent and beautiful spots to enjoy drinks from whichever bar you went

location with plenty of parking and 3 x ev charging points

very nice rooms that were comfortable and well equipped with a good bar & restaurant downstairs.

didn't get the bar staffs names, but they were so friendly, welcoming and helpful.

food in the bar was fantastic and great quality food

he keeps or so well and the bar staff are allways happy to take of the

greeted with a smiley welcome they even let our little dog be a massive part of our stay as their bar area is dog friendly if you love quirky and fun with lovely views this is the place to

i had the vegetarian cooked breakfast

location staff nice little bar cosy room

breakfast was really delicious and staff very friendly and helpful

the vegetarian cooked breakfast was healthy and delicious

in middle of town, breakfast was great, bar in property

great service. lovely breakfast

staff food and indian resturant breakfast is nice very good and we asked for extreas gave it us at no extra

wifi was not good when i was there although the proprietor said it was fine in his office next to

having a small table in the room would be good for room service.

not access wifi and told by night order there is no password when the site clearly adjed for one

so it wasn t just basic tv, hubby could watch the football and little one could watch disney kids

very friendly staff, lovely as newly refurbished room with a better wifi this time.

room service excellent

travelled with my kids

pay for parking and room service charge of 5!!!

base for where i was working for the week; clean, new facilities, good food at breakfast+dinner, friendly staff and really good value for money

there was a lot we didn t even take advantage of: the bar downstairs looked well stocked

staff and facilities was above and beyond my expectations excellent value for money nice bar and restaurant to relax in will definitely stay

we couldn t find the gym or swimming pool also the tv was trouble so we couldn t find youtube but overall it is good

the spa

the cleanliness, gym, swimming pool, hospitality and fantastic service from all the staff.

the staff was very polite and my kids both loved it

very good value bed and breakfast, great facilities and kids loved pool

breakfast , staff kindness and pool

gail's breakfast are superb. tanya

excellent breakfast

fantastic breakfast and really nice, quiet room.

cool way , spotlessly clean , everything you needed for a great break including a top honesty bar and the best welsh breakfast

an added bonus is the honesty bar and lounge area which is great for a nightcap

very comfortable and clean and perfect location. buzzy bar and restaurant downstairs as well

you could end up parking your car a fair distance away - not good with a wife and two tired young kids for dexamplethe car park isn't huge and is shared with those who come to eat and drink in the

excellent breakfast and very convenient location. very clean and comfortable room

nice location. parking. great food. very good staff

the entry way to the parking seems narrow but it s completely fine for any fairly normal sized car

room above had numerous kids staying

perfect and kids option

were so lovely and friendly, accommodated late check out for me

a lot of kids running around without parental control.

for a group of friends on a golf weekend

early and very helpful staff worked to prepare the room for an early check in for me

clean comfortable and friendly. wonderful breakfast

fantastic breakfast

i got the sense that the hotel is family run, and some of the kids help serve breakfast which i thought was very sweet

very clean and comfortable. excellent breakfast.

lovely character building and lots of choice with breakfast

comfortable room and very good food for both dinner and breakfast. convenient parking too.

complete experience was a delight from check in to a lovely room, bar and restaurant

the manager & bar staff went above & beyond to make sure we had an amazing time

breakfast was superb , the pool , sauna and jacuzzi really refreshing, the staff can t do enough for you , nothing was too

nice room, pool, sauna, steam room, full english for 100

clean rooms - good location - decent gym - spacious rooms

there were swimming lessons happening and kids crying and screaming in the pool

have condensation trapped but lovely time just what me and my wife needed 24hours away form the kids

the pool, gym was free to use for guests which was great and the view plus size of the room was brilliant

room service is brill enything you want they give

even had a little gift for our first anniversary) and spa were amazing and

we were there because we hired the kuku club for our wedding party the staff from reception to bar were brilliant and a special mention to katie who ran the night and made sure everything ran

nice bar and restaurant

excellent room, great location, nice atmosphere in bar in the evening

festive platter at the bar was bone dry.

great breakfast, lovely pool, kids enjoyed the lift, great location for city centre

not just the kids

clean great location excellent gym lovely room

staff were very friendly and we will be coming back with the kids

gym big small

at check in we were informed that late check out was only £5 and we could pay this when we returned from our night out

during my visit this time i was kindly given a late check out time even though it was not required

the only downfall was that when we asked for late check out there was clearly a lack of communication between the customer facing staff in the

2 different members of staff granting a late check out and confirmed, we still had someone come into the room to question why we hadn't

reception was extremely helpful throughout our stay and even let us have late check out for free

the restaurant had a special kids room and it made the whole place noisy

no breakfast taken. good location for celtic manor golf. clean, friendly staff.

we were there for a wedding at the golf course so it was close enough to get to without spending too much on accommodation

the staff in both the bar and reception were super friendly and helpful

friendly staff on reception and also in bar and at breakfast

room service was bang on time and plentiful just wish the room was slightly bigger with better

bar staff need to liaise with front desk about closing times

could connect to wifi but not get on internet, even after doing the sign-on part

travelled with friends and kids

wifi is very good

i ordered room service and had breakfast there the next morning

great location, nice room, friendly staff, 24/7 gym very unusual but great. nice bar too

great location ,great rooms with quirky features ,great breakfast and helpful happy staff

which seemed to increase the noise from everyone elses air con units ,also tried to arrange late check out prior to arrival -told to ask at check in -tried that and told to ask in the

big points that i got the chance to have room service, i like that i get the the chance to eat in my room

kids toys on staircase and playing on the stairs

, i choose to stay here over any hotel , my children feel he the same , and feel so comfortable , room service is so quick , and i highly recommend this

viously knowingly) next to a long-stay family with kids, with other long-stay families in the corridor so kids running up and down

amazing location, beautiful looking hotel, had an early check in without being charged.

good service from reception good porter service waiter service very good all bar restaurant staff very helpful courteous and friendly

friendly staff. good location. quite room. late check out this f 12.00.

thought bar prices were a little

couldn't use cash at the bar at 11 at night as the till had been put away even though the bar was still open

waited a long time for my room service meal 45 minutes

good room service menu and prompt service, and a good breakfast served early if you need to get off for

friendly staff at the gyros assisted with early check in

earlier check in and late check out had email to confirm they told me to take it up with booking

the late check out. the comfortable bed. helpful staff. cheap for one night too.

best spa massage i've ever had (from marcus, i've never been so comfortable and relaxed, i'd highly

very comfy bed, spacious shower and beautiful bath. good breakfast. thank you for the upgrade!

also found a hair dryer and a laundry bag which you can order service for

paying £25 (guest price)to use the spa for 90minutes

very comfortable hotel, good location for exploring cardiff. great bar and restaurant.

i liked being able to whatsapp my room service order

were rock hard luckily i took my own in the centre of town so if you got kids and are coming back from a concert can be a bit scary at

the wifi was great as well

that there was no bar fridge in the room. would have been brilliant.

a wish rather than complaint but seeing the restaurant menu in the room i assumed there would be room service but it didn t say if there was or wasn t

wifi easy to use and fast

room with a great view from the top floor, cosy and comfortable, netflix and wifi access was great for a chilled night after some shopping

everything - the hotel, staff hospitality, constant wifi!! it was great!!

the bathrobe in the room was a nice touch l, along with late check out

check in 3:00 is late check out 11:00 is early