size of room (429 lakeside lodge). kids loved it.

pool is big enough to do laps, the gym is big and has all the facilities, sauna, steam room, golf course, lakes and surrounding area is beautiful

location with lovely historic buildings - very well equipped leisure centre - good room with fast wifi

loved the buffet breakfast and the spa facilities. very friendly and helpful staff at reception.

parking was a bit of a nuisance, poor signage, had to move my car once checked in, which was

flexibility and manners of all the lovely staff, the manager, the bar staff the waitresses at breakfast and the housekeeper for our

the restaurant and bar have recently been redone and look beautiful

the hotel had an ev charging station

bar and menu very good relaxing

a small thing, the reception was inside the pub and you had to walk through the bar to get to the check in

location was perfect . staff were friendly . bar was nice, had the golf on

nice bar area & was able to watch the football

they couldn’t do enough to make our stay the best it could be from organising an early check in to helping us carry our buggy up the stairs and out of the taxi

bar was great and the hotel is located right in the middle of the town

very rude, we were told twice on the phone we could check in early as we were attending a wedding and driving a long way

great quality cooked breakfast

cooked breakfast was excellent, along with various continental options

the breakfast was great, room clean with a four poster bed

friendly staff. good breakfast. spacious, clean room.

basic but v clean and functional. staff extremely helpful, accommodating our early check in.

good location, excellent parking and a good garden room

breakfast in the morning was also incredible

was perfect, with ample parking

we have an evening meal and breakfast - both were superb

breakfast too was amazing

there was lots of car parking space

clean hotel, room was comfortable nice view from our room, breakfast bar was good, small breakfast but good, not overloaded with unnecessary items

friendly and informative staff. clean and comfortable room. free parking. conveniently located.

didn t like the fact that i got woken up at midnight by kids running around the hall ways i certainly won t be booking in that hotel again and when i

enjoyed our stay. very comfortable. free parking and breakfast included.

breakfast also was amazing

parking is a little tight due to the location along the river

michael just off parking area

parking was included

is also a large lounge guests can use with board games available to borrow too, and an honesty bar - maybe next time

this was fine but usually when staying in a hotel it’s nice to sit in reception or in the bar and have a drink

you do not serve pints, would be nice to have a bar in a lounge so you can just chill out at the bar and have a beer

little dated for my personal taste, lacking a proper bar drinks/bar area, probably better for couples/group stays

evening restaurant deserted, there wasn’t really a bar area

but there are standard bar fare if the a la carte is not

bar staff on duty on saturday night 13

selection for breakfast - well cooked, and served with a smile by susie there was a well stocked bar, and adam the barman was most helpful and welcoming we had a small evening event in the bar and

breakfast was perfectly cooked. the bar food was too! great pub with a lovely atmosphere!

relaxing bar area to relax in

and accommodating for our large group for the evening meal the food was fabulous and a delicious breakfast the next

parking to rear of property, friendly staff, great bar and tasty full english breakfast

we really liked having the friendly bar right on our doorstep

i didn't take names sorry but the young lady behind the bar on tuesday night was kind and friendly and so was the young man when i got there

away with 9mates on golf trip

- excellent standard- tasty- good choice staff - very helpful - excellent bar staff location - easy to find- very quiet- ample parking bedding - clean and comfy

the bar area was lovely and the room was huge, clean and had everything we needed including usb

friendly and helpful staff, bar food was delicious, very comfortable beds, good size car park

staff were great and really went above and beyond, accommodated an early check in and even upgraded the room

the bar lady claire was brilliant lovely lady goes along way

immaculate. great staff assisted with early check in after a long driveud83eudd19ud83eudd19

designed rooms, great shower, comfy bed, cowshed toiletries, dyson hair dryer, ghd straighteners, ev chargers (£15 fixed rate overnight charge) - what's not to love

to even have ev charging made it for me and i stay in a lot of hotels with work

ev charging available for £15

biggest draw for us was high speed ev chargers

spacious rooms excellent hospitality fact tv remote ambient lobby with great bar molly’s diner is a must visit

were fab, we made use of the spa and gym and the family room was spacious and a great quality room

room service food a bit expensive, 7.20 for 1 portion of chips, we enjoyed every one !!

hotel was lovely, room was clean, spa facilities were lovely, food in the bar was good - all in all a good

the bar team could not make cocktails, or they used cheap alcohol

with the spa and a wedding there was still room for me as a guest to be able to enjoy time in the bar

the kids loves the pool and the breakfast had a great selection

also ordered room service

staff were so polite and helpful, right from the reception, gym and dinner, all were very keen to help whatever we needed

staff were fab, pool was lovely and kids had great fun

also received two free complimentary drinks at the bar, courtesy of lee on the reception

the staff were very polite and nothing was too much trouble. we enjoyed the breakfast.

excellent staff, lovely bar and food in restaurant was lovely, rooms were clean and comfortable

very comfortable bed,, good facilities. great breakfast. close to wye valley half marathon.

there was a good choice on the menu, which was very reasonably priced along with the bar prices

i went into the bar area afterwards (cobra beer on tap

a very nice continental breakfast was included; this was served at the restaurant next door where the staff were extremely

lovely facilities and excellent breakfast

no bar or restaurant after 8pm

comfortable room, lovely lounge and restaurant for evening meal, best hotel breakfast we've had

breakfast very good and service with a smile too

breakfast was lovely, rooms nice and beds comfy

such great value for money and breakfast included

was great, breakfast was 10/10 & the atmosphere in the bar on the evening was spot on

lovely full english breakfast

and staff are all very friendly, location is perfect, breakfast was really good

i attended for a wedding and so needed early check in which they accommodated hassle free

stopped here a few times whilst playing golf at celtic manor, each time has been great

clean, friendly staff, nice bar area and food.

breakfast was fab. room was lovely and very clean. friendly staff.

used as a base for a golf trip was in a good location for access to m4

bar well stocked and good car parking

the hotel has a very comfortable lounge/ bar area and there is a pleasant garden to the side of

early check in helped us

a nice bar too with a lounge to relax with sky tv

on site restaurant & bar with evening meals helps if it pours with rain and you don’t fancy walking to other venues

went with 12 others before the start of our golf trip, recommend to stay if you're looking for a cheap night when travelling down to celtic

a great time nice to have food in bar and a 2 min walk to room the room was clean hotel receptionist was very friendly will be back

the staff in both the bar and reception were super friendly and helpful

staff in the bar and reception were very friendly and accommodating

the area to play golf at celtic manor

only other thing was that the ev chargers had been disconnected due to technical problems, which made the trip less convenient

nice hotel and location. friendly staff. ev chargers

- great shower - ev charging in the carpark - beautiful views - lots of lovely walks close

were good, marina just a short walk away past the life boat station, car park can get full quickly as the hotel is open to non residents for food

there were four ev charging stations out the front which is super handy

know there s room service but it would have ended up costing too much for the 15 allowance i had each night)

the room and the gym

great staff. location was good for me. starbucks. ev charging availability.

could have had a pool table or dart board in the pub area.

breakfast was very good, great spa and pool.

late check out included

i ordered room service for my evening meal which was presented well and delicious, albeit that the tap water

bar was very welcoming with the tv on and fabulous staff

wedding functions each night was a bit daunting walking kids through drunken parties and it meant less food at breakfast

everyone else, including the bar staff, the person in charge of the wedding arrangements, the serving staff etc

the wifi was excellent

advised there was room service, which was a lie

were amazing and very honest when my husband left his wallet with holiday money in the bar area

ich wasn t available) 3)

the rooms were a good size. it had a 24hr bar and served food as well.

there was also a free gym on site

pool area, great restaurant & bar staff, exceptional staff lovely receptionists

excellent facilities, clean and comfortable room. delicious food and quick room service.

bar and restaurant easy to access

swimming and activities for the kids especially the kids movies they loved the kids club

the spa

moved us rooms and added another so we could have inter locking rooms with the kids for more space

we had two young kids

the bar area was a nice surprise, spotless, stylish and prompt service

breakfast bar was well stocked and the croissants were flaky

the staff were helpful and friendly. bar was good. breakfast was nice. good value for money.

base for where i was working for the week; clean, new facilities, good food at breakfast+dinner, friendly staff and really good value for money

gym was very small. 1 x treadmill, 1 x bike, 1 x cross trainer

the hotel itself is lovely, featuring a charming atmosphere and a nice little gym for those looking to stay active

fantastic facility with great bar selection and beautiful food

newport building so very smart. small gym. decent rooms

free parking and it was a good location for us as we were visiting a friend nearby

also did room service if required

parking on site

a niggle but not a deal breaker, you can hear the bar atmosphere a little bit

the bed, the tea/coffee facilities, free breakfast items and the late check out.

were excellent: spacious park, cosy and clean room, nice restaurant serving food all day, a gym and a pool

hotel was great we tried swimming was ok gym.very basic but is ok

kids squealing in the pool at 9pm, needs to be a cut off time for children using the pool, not any

hotel that it is, even better than the place on the opposite side of the road with its ryder cup golf heritage

the location of the hotel to the celtic manor, where we went to play golf after checking out

excellent rooms and customer service. very good restaurant both breakfast time and in the evy

facilities, quick easy check in, plenty of parking, comfy beds, quiet rooms

room was very comfortable, and we loved the bar downstairs

bed so comfy very clean room breakfast choice lovely and staff very helpful

car parking was beside the room so safe

so helpful, the cleanliness, the pool and jacuzzi very nice place to relax definitely come back again

the bar staff the waitresses the golf course everything has been sensational

good location. good range of ev chargers

stunning hotel with beautiful golf course and facilities

all was good but kids activity a bit expensive

staff friendly and efficient spa was lovely shuttle bus was a great service to the twenty ten course

lots of options for dining, food was excellent, lovely spa facilities, huge room, excellent sleep, pillows amazing, lovely towels, clean bathroom

so easy to get to and tonnes of space for the kids

we had the deluxe with connecting room for the kids which was great

comfortable, clean and had everything i needed - especially an iron, ironing board, slippers and wifi

and fresh refurb, quiet atmosphere, friendly staff, very generous breakfast , good food at the bar though bit pricey, but good quality so understandable

spa facility

a lovely setting, wonderful reception areas and wonderful pool/gym

kids bed was hard

swimming pool, sauna and gymud83dude03car park situated in front of the hotel £5 per day

we walked to the shops and were glad to view a train so area is good for kids as well as those wanting to cycle in the forest

check in check out, and the adjoining rooms were great for the kids

comfortable, spacious, clean and easy. staff were very accommodating of early check in.

we were visiting for a funeral and the owners were very accommodating with sorting an early check in

location value early check in

lovely place. nice staff. great breakfast too.

breakfast was excellent - great choices and all delicious

the mini bar well stocked, but as you anticipate a little pricey

the continental breakfast was superb in terms of quality and variety.

great location and great decor / ambiance. very helpful and friendly staff. excellent breakfast.

great location and nice and clean. staff were amazing and breakfast was tasty and plentiful.

lovely breakfast with table service

the bar is a nice place to sit down to unwind and we also ate dinner there which is really good

they really care about there guests ,in both the restaurant ,hotel and bar

really helpfull staff. very polite. friendly. good breakfast. good service.

the vegan/vegetarian version of the same, a croissant with ham & cheese, eggs and toast, a kids option, etc) from their kitchen

courteous staff; tries their best to facilitate non-standard requests;; excellent, reliable wifi; courtesy fruit, tea, including herbal tea, and coffee in room; close enough to walk to a

room was perfectly functional; wifi worked instantly

stay, lovely team members, fabulous breakfast

5 late check out was very useful

also tried to contact room service a few times throgh their online platform but nobody responded

wasn’t told breakfast was cheaper if booked the previous day

room, comfortable bed, excellent shower, wifi was not working but might have been my laptop

wifi is very wick signal in the room 12. i don't know if in other rooms is better.

restaurant and bar was the best part of the stay

they serve up a great breakfast in their lovely dining room or bar area and the wifi is great

stayed for 2 nights and room service needs a big improvement

the hotel itself was stylish, we thought the bar and garden were lovely

the minibar was a very curious selection and there was only one tea bag in the in-room service

room service evening meal was very good, although only the lunch menu was available for choice

we had our lunch, dinner and breakfast with you, we couldn t get over how exceptional it all was

bar and restaurant prices were not excessive for the quality and service

parking was easy too - and there were chargers so we needn't have worried

the room itself was noisy from people going to and from the parking

and friendly staff, comfy bed, nespresso machine in the room, tasty breakfast, lovely garden and gorgeous hens and ponies

room service was excellent, the staff friendly and helpful

wifi was a bit weak but worked alright.

the day before you can indicate at what time and what kind of breakfast you would like to have

breakfast deadline 09:00

paying for the parking.

the bedsheets, bath, toiletries and mini bar - all the little touches of a 5* hotel in a cosier and more unique accommodation

bar and staff are amazing, fantastic decor, great vibes and really friendly staff

great bar and cafe, cocktails and brunch in the morning were perfect

fabulous bedroom, bar and restaurant. would recommend staying here. best hotel in bristol

beautiful building with lots of character and we really enjoyed having a bar and lounge to relax or grab a drink before dinner

room service and restaurant food was challenging to order and have out of conventional supper hrs ( (+) didn't eat in the restaurant as there was a function on but room service was quick and good (+) room service was excellent (+) unfortunately the restaurant was closed for a private function, but i had food via room service and it was lovely (-)lack of room service, but was around 9pm when tried ordering. (+) everything was clean and great service from the staff, room service breakfast was excellent (-)myself to room service breakfast (*) ordered room service and didn t get what i ordered but ate anyway ud83eudd23 would definitely return (-) i couldn't walk far so room service was the next option

excellent free wifi in the room enabled me to do some work after my meeting and upload it

we were going to use the bar downstairs but it was

i did not use their bar this time, but i can assure anyone reading this review that the bar set up is fabulous

paid wifi is disappointing in this day and age

gym and breakfast

the hotel is very clean, the staff are friendly and attentive and the wifi signal was strong throughout the hotel

the bar was lovely

wifi worked well

also the breakfast was delicious

the staff made this place incredible! they went above and beyond to make my kids feel special

staff were very helpful free bands for the kids for ice cream

staff amazing friendly and very helpful as was the bar staff, breakfast wasn't nice though

bar was decent enough too

usual extortionate bar prices. i went off premises to a bar.

great modern property central location nice rooms 24 hour bar games area

useful luggage storage when early check in was not available

after explaining the false alarm for us to locate the cancel button then lay down rules for the kids

we also liked the bar area

loved the late check out

clean, good location, nice staff, gym with all the essentials!

hotel with again nice rooms, fair gym at ground level and a wide variety of options for drinks and food second time we have visited

room service menu was pretty poor

the lady who served us drinks at the bar was chatty and recommended drinks to us

the gym could be a little better and more appealing. a fridge in the room would be beneficial.

we ordered room service via the app one morning and the breakfast was amazing

bar and restaurant were great, good quality food and service

the honesty mini bar provided lots of choice and there was a lovely array of delightful smelling toiletries in the

they had a gas fault while we were there and menus and room service were severely restricted

the mini bar and snacks were great

excellent service on the bar on saturday afternoon followed by friendly service in the restaurant for breakfast the

upgrade, free early check in, free parking

location was excellent and luck being the bar is ah smashing young man and was very helpful

bar staff were extremely friendly, and the cocktail list was very good

excellent bar and restaurant

the bar and food was great - one of the best burgers i have ever had

can’t fault our stay here. great room and was ready for early check in. fantastic location.

offered early check in also complimentary drinks

location is very central, bar food and drinks were nice. receptionist helpful.

a longer bar opening in the evening would be good met some people and we decided to have a nightcap together

late check out time was good and the staff were very helpful

breakfast was excellent, rooms were comfortable,beer was good ud83dude0a

great stuff. good breakfast. friendly bar.

by very friendly staff who had been accommodating of an early check in as we were attending a wedding

excellent service very friendly and great breakfast, 2nd visit.

breakfast was also fantastic - great selection of food, all tasted great too

staff very friendly and helped with an early check in that was very much appreciated

couldn't get wifi

very comfy bed, great location, very friendly staff, very clean hotel, bar area very good.

entrance and exit going to the pool and gym is not convenient and appropriate we had to pass by the bar who are all dressed up parking it

plentiful selection at breakfast

rooms and facilities especially gym

don t bring your kids and go out after dark

we loved the room and our kids loved the breakfast!

the gym was exceptional with a good variety of modern equipment

early check in, breakfast

took 15 minutes to get a cup of coffee at the bar in the morning

nice bar area. plenty to do around the hotel.

room service would be great but fab you can order in the bar and take to room

second day, minimal room service and bed not made considering full rate price had been paid for 2 nights

temple meads station and city centre, good wifi, nice room, comfy beds, kind and helpful staff, early check in was

even a well furnished gym was available for my

food, nice rooms & most importantly all the staff were incredible - from the front of house to room service

were 2

shower only rooms wifi speed

the gym was very good

the hotel even had an excellent and well priced laundry and ironing

offered early check in at no extra cost

gym downstairs which i didn t go in but had a peek and it seems alright

handsets - two did not work and previous guest's laundry still in the drawer when i arrived - no big issue though and dealt with promptly by

nice kids activities on the lobby

lovely comfortable stay, hotel bar staff so lovely and friendly and happy hour was brilliant and a really nice touch

the bar was great for a quick drink before heading out and the morning breakfast had good

the wifi was fast and reliable

but not at this place ud83dudc4d i also appreciated that the hotel had some entertainment for the kids/teenagers

breakfast was excellent value for money and offers a wide variety

decent bar and lovely staff exceeded my

the breakfast was good and was kept nice and warm under the heat lamps

bar downstairs great

to do early check in you need to pay extra and free wi fi for 24h unless you sign up to their chain

breakfast was really good too

we needed an earlier check in which they were able to accommodate. breakfast very good.

room was ok, bed comfortable, decent bathroom, aircon worked and wifi was free

friendly and efficient staff and early check in.

very spacious, great bar area and the rooms were great

we really appreciated the late check out following our race.

checked in very late- not a problem and then i asked for a late check out-not a problem

very small rooms, not clean , not comfort i don't suggest it if you travel with kids

accommodated an early check in and late check out

little bit of a faff getting an early check in but got there in the end at no charge

check in and late check out

i couldn't arrange early check in (11am).

amazing food, breakfast and evening meals at a very fair price

easy parking in car park at rear

we hope to return to sample the bar and the evening meals

ample parking

the restaurant and bar are closed on a sunday night but the owner did recommend some nearby restaurants so gave us the

we had a room for four, and my kids were absolutely over the moon

kids loved the activities and the free biscuits and sweets

location, great vibe, loved the communal area (so did my kids), extra touches like diffuser and coffee pot in the room were lovely

quirky set up, with comfortable rooms off a common area with great facilities that includes a kitchen, pool table and table tennis

was so cool, free pool and ping-pong, nice kitchen, lovely rooms and the location, even tho it was out of the centre was a lovely area

spent the evening in the bar area and was shocked how cheap the drinks were

the bar was nice too and very good service

is delightful hotel - a time capsule with bar and dining room instantly transporting the traveler back to a time when the port was in its

small bar if one would like to socialise with more than enough space to extend into larger lounge, (could

for them a lot better than the victoria hotel 24 /7 more comfortable and cozy there is a nice bar down

the options for room service and travel essentials on request is exceptional

the gym was useful too

ed to some anti-bac spray and cloths to wipe down the equipment)

plates left outside doors in the corridor and not collected by room service until after we went down for a meal at 6 pm

quite clean new building gym was conveniently inside on 3rd floor staff very polite people staying were professional no

didn't have breakfast

breakfast was excellent

breakfast included, friendly, central

the breakfast was excellent and met our expectations

breakfast was okay

room was clean and the £10 late check out fee to stay until 5pm was most welcome after the marathon

it was such a waste of money the bed was not comfy the bathrooms are the size of a laundry basket staff were rude as

late check out

there 4 x now still not got a late check out with a little talking allowed to check out 1pm instead of 12 noon

we had tao rooms but was going to a festival so needed early check in