location very good breakfast comfortable mattress good wifi we were also allowed to check out later

having a small table in the room would be good for room service.

two girls that welcomed me when i first arrived and when i had breakfast were really nice and really friendly

the breakfast was perfect with lots of

breakfast was fantastic and bar downstairs really good

breakfast was really delicious and staff very friendly and helpful

breakfast was great and all staff were extremely friendly and helpful

guests were a bit noisy, kids especially letting bedroom doors slam instead of closing them & shouting

great rooms and great bar and breakfast. would definately recommend

kings arms has a popular bar and sometimes live music

the room was super comfy and the breakfast was one of the best we’ve ever had!

perfect - very comfortable, fantastic breakfast topped up by toast with home made marmalade and all really good value provided by an

an added bonus is the honesty bar and lounge area which is great for a nightcap

the breakfast was one of the best i've had anywhere - a good choice, very fresh local ingredients and

arrived early for a funeral and was worrying about early check in, getting changed etc

xx gave us free late check out as we arrived late due to horrendous weather

location with plenty of parking and 3 x ev charging points

didn't get the bar staffs names, but they were so friendly, welcoming and helpful.

he keeps or so well and the bar staff are allways happy to take of the

we ate saturday evening 25th january 2025 the steaks were exceptionally good meals gois choice of bar drinks at reasonable prices morning breakfast was worth having thoroughly enjoyed our stay

food in the bar was fantastic and great quality food

and bar closed at 4pm on a sunday

bar area was cute but it was the room itself, the view from the balcony was just fabulous

views with comforting sound of lazy river, friendly staff, comfortable rooms, cosy bar for family card games before bed, delicious breakfast, excellent location for exploring

no restaurant and bar due to electrical fault - but not their fault ! !

was a large car park, and the motorbikes dotted around the bar added a tasteful touch to the overall theme

atmosphere in the bar was relaxed & it was good to see a busy restaurant on a tuesday night

could not connect to the wifi in my room, only when i was sat in the pub,

to the size of my car i was not able to use the hotel car parking facilities but they were available

the entry way to the parking seems narrow but it s completely fine for any fairly normal sized car

wifi didn t work at all in the back building, where my room was

bed shower and breakfast were excellent. staff were brilliant in accommodating our requests

great coffee lovely cooked breakfast friendly staff in lovely location

breakfast serviced by claire was delicious and exactly what we needed before a day of hiking

lovely traditional pub and bar and the friendliest staff

fab breakfast and lovely friendly staff

source local produce and the chef cooked a fantastic steak for me, the lady who was in charge of bar and restaurant was so warm,

pool ,sauna,steam room ,jacuzzi and gym

room service for snacks in evening for those not wanting full meal but busy chef not meeting those

room for breakfast huge and warm, the staff perfect

excellent breakfast. gym was best i've had in a hotel for a long time. this is a great hotel

in a quite location with good parking

from the lovely ladies who were at the bar and the chef who catered for us very late after delayed trains, to the owners who are equally

no wifi access

there was even a pool table for the kids

good parking, rooms were very clean, great beds, good shower, very nice breakfast, and we got a wealth

there is a bar there and very reasonable prices, the staff are helpful, polite and friendly

it's a b&b hotel, so no lunch or evening food but they are just having a bar installed

awsome breakfast comfortable bed friendly staff and a bar which was unexpected

bar and quality of breakfast

there was no communal lounge or bar though the manager informed that the hotel will be accommodating a bar very shortly with the

we had a drink in the bar but no food so unable to comment on breakfast

little bar downstairs and breakfast was good

the room was comfortable for our family with 2 kids

gang of kids in the car park running about on evening, bit worried about my car but checked later it was ok

great location for pontypool. staff friendly and clean rooms and bar area etc.

placed for access to brecon beacons and lovely scenery great bar and restaurant - staff very friendly good parking tea and coffee available in

spacious rooms with a fantastic restaurant and bar on the grounds

outstanding, warm hospitality with excellent breakfast and superb bar and food for dinner

the bar in the pub was very entertaining and the locals are so friendly

friendly staff, good parking, the food and bar looked great however i didn’t have any food.

good breakfast and decent 'pub grub' diner menu

very clean staff great good breakfast

superb breakfast lovely produce

breakfast was lovely plenty of variety. the hotel was spotless and staff were very friendly.

had played rugby that day - so there was a bit of noise from the bar which could be heard in our room

place to stay, clean & tidy,& a bar with a good atmosphere also has a nice dining area with a good choice of meals

hotel was clean and tidy and had a nice pint in bar area

the bar needs updating to be in line with the hotel rooms.

lady at the bar and breakfast area were welcoming and friendly

bar chap was really friendly sorted breakfast and showed us our room, breakfast was excellent and

welcoming staff hotel was warm and comfortable with ample parking and good wifi and well stocked

a couple of glitches with my room which wasn't quite ready and they gave me a free drink at the bar while they sorted them out

man on reception was great and super friendly there is also a small bar to go for drinks in the evening if you weren't eating

were friendly and informative, though we did need to ask where the bar and breakfast rooms were located

plenty of parking

clean rooms good food excellent bar & locals friendly staff great value

breakfast was included and you get a full english - tasted amazing

the room was perfect & the breakfast was amazing

delicious cooked breakfast

handy to have a wind down drink in the bar also

the wifi was good, there was ample parking, and the housekeeping was excellent

location in heart of monmouth , we came as a group of 4 golfers playing some lovely local courses

was great staff lovely room clean bed comfy shower brilliant breakfast was great had a bar with pool table downstairs walking to

:friendly staff; free parking on site, nice towels, comfy bed, nice toilet paper, good breakfast, bar not too expensive

comfortable bar and lounge

there was some noise from the bar but nothing that stopped me from sleeping

the staff in the bar were really helpful and welcoming, and it was a lovely place to sit if i didn't feel like

i could have asked for help at the bar but i simply couldn't be bothered

bar that was a fab stay and the food is

wonderfully clean, bar staff excellent and food fantastic

very clean and comfy rooms. bar meal was delicious and breakfast. staff were excellent!

hotel, warm and friendly welcome, amazing breakfast, super comfy beds and amazing spa and gym facilities, would highly recommend and would happily re-visit whenever

the spa and gym facilities are excellent

spacious bar area with an impressive log fire, comfortable seating and good range of light meals

the staff was very friendly and helpful room was great and the bar food was amazing

the rooms are great with the bar being friendly from the staff and patrons

bar downstairs also serving variety of snacks and food, we did not eat here but menu looked good

nice sized room, clean and free parking

the bar downstairs was good atmosphere the staff are friendly and very helpful

bar menu and food all excellent

we arrived late and their kitchen was closed so they recommended a very nice local restaurant a couple of miles away which

wifi didn't work, kitchen facilities not as described

well planned, comfortable, warm, great shower area, useful location, good parking, kitchen well equipped

kitchen was useful

really picky maybe a sofa and a folding table and chairs instead of a table and chairs in the kitchen area

the spa, pool and gym are a real bonus and the menu and service in the restaurant are

good amount of parking

the health spa gym facilities i fully enjoyed using, the atmosphere was warm clean and relaxing very nice hotel

place with nice views from our front facing room the food was really nice and so was the spa would recommend to anyone

breakfast time i help myself with a coffee ,my little boy have a cornflakes, after 30 minute lady

beautiful we ate at the newbridge on usk restaurant and went back to the merlins bar and from the start to finsh the staff where 5 star the room was spotless

pool is deep for kids

next door staff moved us to another room and provided us with a complimentary bottle of wine and late check

the breakfast options

ate in steak on 6, fabulous, pool forum needs attention, very dated and in need of repair.

big free car park, gets congested close to the hotel but masses of space at the far end

there 4 x now still not got a late check out with a little talking allowed to check out 1pm instead of 12 noon

room was clean and the £10 late check out fee to stay until 5pm was most welcome after the marathon

late check out

we had tao rooms but was going to a festival so needed early check in

breakfast was brill, room was nice too would defo recommend and i’ll defo be going

generous breakfast, which we did not gorge on

staff were extremely friendly, the room was lovely and breakfast was fantastic

also a lot of options for breakfast

breakfast was continental, however, i was able to have beans on toast after a substantially big

swimming and activities for the kids especially the kids movies they loved the kids club

wifi was poor

we ordered room service as we didnt arrive until nearly 6pm

great hotel, great pool and 1st class breakfast

good breakfast, clean rooms, plenty of space to work in. wifi very poor.

thank you for the breakfast

ce: check out possible until 11)

base for where i was working for the week; clean, new facilities, good food at breakfast+dinner, friendly staff and really good value for money

the gym is far too small, it almost seems pointless to even call it a fitness suite

we only had breakfast during our stay which was well laid out and delicious

bit noisy in room up to bar closing,but only what you would expect

delicious english breakfast in the morning

bar prices good

bar had a good choice of real ale and the food was excellent

we were working away an earlier breakfast would have been preferable although we were offered a cold bacon/sausage sandwich to take

staff comfortable room nice bar area good breakfast and ev charge point a bonus

the staff in both the bar and reception were super friendly and helpful

we ate in the noisy restaurant even though it was almost empty, seemed like all the kids & parents were shouting, it’s a place for children run by children

control- window opened but out onto car park, where people were having their post-pub chats and kids were using pub beer garden, enjoying themselves but not great if you needed some quiet time

we were staying over as we were playing golf at celtic manor so the location was ideal, only 5mins down the road

i couldn t connect to wifi i phoned up tgerecit helpdesk in the end but it wasn t resolved

om people s room service) which weren t promptly cleared

were too high i guess - i was expecting a spa but more of a swimming pool vibe including full of kids, hopefully that's normally the case - it was half term

so easy to get to and tonnes of space for the kids

much dislike the pool booking system and the fact you are staying in a five star hotel and only allowed to use the

kids squealing in the pool at 9pm, needs to be a cut off time for children using the pool, not any

great buffet breakfast with lots of

the only down side was trying to open the wifi but one if the staff helped

there are elevators and small kids play area with some playsets, it will be great

we had a great breakfast too

we really appreciated the late check out following our race.

checked in very late- not a problem and then i asked for a late check out-not a problem

need to inform there residents that the breakfast is not hot food available apart from toast and crumpets other than that was an amazing

the breakfast was lovely

breakfast was okay

breakfast was excellent

didn't have breakfast

were clean, big window, sustainability conscience, nice breakfast and lounge, pleased they had a gym

ordered a room service and specifically mentioned not to do it in my absence but the room service team

wifi seemed to be unavailable in the room.

central location was great for visiting newport, the hotel was modern and the small gym was a bonus for my partner

there was also a gym, but did not use

big shout to trevor, lisa and the bar tender in the

and room service was excellent and the food was delicious

the receptionist was extremely helpful and even managed to let us have an early check in, which was helpful

beautiful old building with lots of parking

the hotel is having a kitchen refurbishment but the hotel are very transparent about this and have tried to ensure this

room was great , staff were fantastic . lovely bar and outside area

breakfast was excellent

close to the crematorium ground floor room early check in

location good for celtic manor golf, and the amenities of cardiff are a short drive away

reall friendly staff and breakfast was awesome

is also a large lounge guests can use with board games available to borrow too, and an honesty bar - maybe next time

the guests lounge and bar was stocked with some excellent wines and a great selection of drinks were on offer

breakfast also was amazing

parking is a little tight due to the location along the river

the service was smooth fast and we cant fault any part of our stay bar at the end when our 6 year old daughter got stung by a wasp

good parking and a lovely rear garden

situated for our journey, friendly host, nicely kept garden, super lounge and excellent wifi

lovely breakfast..great shower,clean,nice grounds,good wifi

good wifi in reception/lounge area

was easy to access, on site parking

the pub and bar feels like a nice pub, with a couple of very nice local ales on tap, along with the some of the

my husband to celebrate his birthday, food in the upper deck restaurant was superb as was the breakfast the following morning

breakfast too was amazing

breakfast was excellent as was the evening meal

that followed by an equally tasty breakfast the following morning

delicious home cooked food which i ate in the busy bar with the locals who clearly,and rightly, love this place as it was buzzing

for visiting hay-on-wye, it sits close to the the river with fantastic views from the cosy bar of the surrounding hills

room was right above the bar so was quite noisy till about 11pm

great choice of beers and food in the bar

and the full english breakfast was perfect - the cherry on the top is that it was included in the very reasonable room

closer, value for money, staff were fantastic , breakfast and free wifi such a quirky hotel the bar area was

small bar if one would like to socialise with more than enough space to extend into larger lounge, (could

room clean and bar area very impressive, lovely stay

spent the evening in the bar area and was shocked how cheap the drinks were

for them a lot better than the victoria hotel 24 /7 more comfortable and cozy there is a nice bar down

it's quiet at this time of year you can't rely on the bar being open til 11pm

welcome good free off road parking on site good decor delicious dinner and breakfast and good bar service

parking was easy and the manager was very responsive to our requests

free parking on site

whole hotel, restaurant and bar is beautiful and comfortable

breakfast doesn't match the standard if the rooms, especially for vegetarians.

wish thee was some outdoor space for kids and a bit of green area or mini-garden

breakfast staff weren t as great as

loads of free parking. just off the m4. nice clean modern rooms. friendly staff.

wifi wasn't working for two days which prohibited my work as it did on a previous visit

very friendly and welcoming , bar lively with friendly locals , early evening and evenings , good atmosphere and good friendly

bar staff were all pleasant and friendly

everything was fine including the building, the room and the bar and restaurant

the young lady behind the bar was very lovely

dinner was nice and bar was convivial. nice stay for work.

breakfast, friendly staff, ev charging

were exceptionally amenable in terms of early check in, and general care and consideration

breakfast was great and freshly prepared.

we stop at the hotel regularly to use the ev charger and now we will be staying overnight often too

vicky kept us calm & helped by getting us early check in too

was clean and comfortable, bar was warm and cosy on cold evening, good selection of drinks

the bar in the evening was closed and refused to serve us at 9:30pm!!!!

i received a warm welcome from the staff and the bar appeared to be an enticing and comfortable place to unwind with a log fire as the focal point

not a massive problem as the bar the next room over

friendly, welcoming staff - large bar areas sectioned with quieter areas and comfy seating

unfortunately the wifi extension in my room didn't work with the given password and staff were unable to help me

we loved the bar and the locals they made you feel so welcome

from the owners, beautiful location with a stunning view, clean, comfortable rooms, a snug bar with a wood burner and the owners could not have been more helpful and accommodating

the rooms are spot on, and has ample parking

steph was very welcoming good reasonably priced bar with friendly locals comfy beds good price

spectacular nights sleep so quiet, breakfast from fruits and cereals to a cooked full english

the 'free' wifi appeared to require an inordinate amount of personal data before a connection was given

lovely breakfast

everything, easy parking, check in was quick

the wifi wasn t working

the bed was really comfortable, and the breakfast was superb

excellent rooms and facilities. breakfast delicious

there is always a warm and kindly welcome, a really nice breakfast and cosy rooms

great breakfast!

great location, clean and comfy, breakfast was superb, choice was great, freshness and again the lady was so helpful

food and bar service excellent

a small thing, the reception was inside the pub and you had to walk through the bar to get to the check in

friendly waitress and bar staff as well

added ev charger as a bonus for my ev

flexibility and manners of all the lovely staff, the manager, the bar staff the waitresses at breakfast and the housekeeper for our

room was clean and comfortable and the breakfast in the bar across the way was lovely, and again, super friendly staff

the bar area & food was nice enough

the staff at the bar were a bit slow seemed to be only one person behind the bar

everyone we encountered, in the hotel, the restaurant and the bar was professional, friendly and helpful

we didn’t eat at the hotel but did go to the bar staff friendly

they couldn’t do enough to make our stay the best it could be from organising an early check in to helping us carry our buggy up the stairs and out of the taxi

the staff were excellent , lovely bar i can't comment on the food as i never ate there.

and manageress kindly bought us a drink as our room wasn’t quite ready even though had paid for early check in

very rude, we were told twice on the phone we could check in early as we were attending a wedding and driving a long way

nice bar area & was able to watch the football

the property has its own farm including a chicken farm (the kids will like that) and a lot of outside space

size of room

is gorgeous, with beautiful landscapes, the rooms are super equipped, the leisure centre and gym are like a dream - sauna and steam room in perfect temperature, swimming pool as well, and the

everything ok ! nice place, zeste restaurant = ok, excellent wifi, good breakfast

spa was excellent, well equipped with lovely staff and not too busy

we had to flag down a waitress just to get a kids menu and again to ask for a drink, we d been there 20 minutes by then

we arrived at around 8pm , maybe just before and restaurant was no longer serving and no room service, receptionist did recommend a lovely pub about 5 minutes walk away which was

only stayed one night for nearby wedding at golf club which was about 3 min taxi ride away - busy winding road tho so wouldnt walk

was excellent except for the wifi

lovely location and staff excellent- breakfast delicious

the views over cardiff are beautiful, parking is plentiful

breakfast was good and eggs come cooked to order

buffet breakfast was really nice

the staff are lovely, the rooms are attractive with comfortable beds, and the garrick lounge cafe bar is just great - good wifi and i can work there with excellent coffee and pastries

spacious, well decorated rooms and a wonderful bar area and restaurant

location, great breakfast the best granola i’ve ever had

excellent bar and food

great location, breakfast was exceptional, staff great

see above re variation in breakfast coffee strength

also some of the other guests being noisy in bar etc

breakfast was great with excellent produce and the staff were very helpful and welcoming i would

good parking, good location, 20 minutes drive into cardiff for work in the morning

we had a lovely room and had the option for room service, comfortable and we slept very well too

did not realise thursday was quiz night but room service good.

our kids slept on the sofa bed and were very happy with it

the wifi speed was very fast which for a business traveller was a big plus

liked the fact that there was dinner and bar facilities, also bed comfy, and clean

good size rooms, they have everything you need, with being a light sleeper it's great that the bar and restaurant are separate to the accommodation if you like sport they have bt sport and there

was dreadful you had to run round to get wet,and bar very expensive but nice pub just down the road at half the

accommodation separate bar and restaurant to the accommodation rooms have ever thing you need meals in the restaurant are

there is a bar and

location, plenty of parking, clean modern rooms, 24hr concierge good for late check in, fabulous breakfast included,

wifi was a little hit and miss also

spacious rooms, spacious shower, good wifi, enough safe parking

room service past the restaurant open times would have been great, or a vending machine

short time for breakfast 8 till 9-30 and bar shutting at 10pm

adequate, fresh fruits nice yogurt. cooked breakfast good

the breakfast the next day was huge (tho you can request a smaller breakfast)

bar in the hotel, although small, had an excellent range of local beers and also welcoming and

in the evenings there is a great atmosphere in the bar being popular with the locals

the locals in the bar are friendly and welcoming

there is teas and an expresso machine available, but also reasonable room service

spacious rooms, great value for money, lovely breakfast, staff were great, beds

breakfast excellent with plenty of choice, service at the bar was a little irregular

friendly staff mini gym vegan option on the menu

we looked out into trolleys of laundry

liked the use of the pool/sauna etc. kids loved it

had a great morning in the pool and gym

on sunday the kids were disappointed because there were no pancake bags for the pancake machine

the staff was very friendly and the pool was a big plus for the kids

hotel was clean, kids loved the swimming pool and most of all the staff were friendly and inviting

of room, comfort of the bed, staff were all very helpful and friendly, the bar and choices of food and drink

a simple menu for room service would be good

starbucks and bar and restaurant are in the hotel so amazing for when you wake up or need something quick

i really wanted to try the room service but i found the food too expensive.

great hotel with gym