the bar and restaurant serves lovely food and the quiz night when we stayed was very good

my welcome from both the landlord and his bar manager could not have been better - and that great service continued throughout

downstairs has a lovely bar with a log fire, frequented by locals, amazing for a good natter

hotel lovely staff accessible rooms very accommodating restaurant bar lovely food &

there is free wifi available, but it kept dropping out in the evening.

coming into wedding season , lots of kids left to their own devices whilst the parents enjoyed themselves , noisy , people smoking below

breakfast was not to the kids taste.

lots of parking, good wifi, would stay again

comfy beds, able to accommodate early check in, clean rooms and lovely decor in the rooms

friendly staff; fast free wifi; good choice of facilities; comfy rooms.

nice breakfast, good wifi

wifi didn't work in the room

town centre. wifi included. big bathroom. fan in room. plenty of milk sachets!

professional staff, allowed early check in

in the bar compared to a lot of places really exhausting steps if you are disabled no

couldn't stay the whole evening due to an emergency but we had a fantastic time in the bar with really welcoming staff

looked after adults, kids, dog and even had secure lock up for bikes

the staff were friendly and helpful. the bar area was lovely and breakfast was great

great central location , lovely decor , great lounge bar area , lovely welcome and great staff

handy to have a wind down drink in the bar also

welcoming smile on arrival by owner bar staff also very obliging

the room was perfect & the breakfast was amazing

really tasty veggie breakfast

delicious cooked breakfast

the staff in the bar were really helpful and welcoming, and it was a lovely place to sit if i didn't feel like

bar that was a fab stay and the food is

it stood out from the neighbourhood, bar area nicely spread out tvs everywhere, really well equipped, bit of a treck to the rooms but

there was some noise from the bar but nothing that stopped me from sleeping

wonderfully clean, bar staff excellent and food fantastic

staff were very friendly, the bar and restaurant were comfortable and really good

bar is competitvely priced and staff very attentive and helpful

room was comfortable furniture a bit dated but that didn't matter lovely bar and restaurant food amazing

very friendly staff and facilities of bar and restaurant.

especially ellie in the bar and restraunt

great bar and food

there was a lot of loud noise which made my kids and i really exhausted the next day

place to stay but don't recommend it on a saturday night with kids (live entertainment played until about 11:30pm quite loudly) and the bedroom lock was

bar staff were very accommodating

the bar staff were very helpful ud83dudc4d

disappointing there are no kids options for breakfast every person no matter the age is

the hotel is not central, but has lots of free, private parking

ample free parking and a good wifi signal makes a nice change from other larger chain hotels

bar area was nice with pool table to socialise

always a friendly welcome. great staff. clean spacious bedrooms. excellent facilities inc gym.

it was pleasing to have free safe parking on site the food in the bar was good and great value for money

bar downstairs also serving variety of snacks and food, we did not eat here but menu looked good

car parking was great to have too

it s a lovely hotel downstairs is a bar and restaurant

great room, very comfortable and clean. lots of parking available.

parking - you are guided to park in a car park before the hotel and carry your bags to the hotel,

ample parking, lovely grounds and friendly staff. it was easy to find and well sign posted.

plenty of good parking

great location, plenty of parking, helpful friendly staff.

fantastic location and safe parking

stairs a struggle if infirm .. lift was a tad slow wine in bar was beyond disgusting ...

the bar / restaurant on the ground floor is very striking, attractive and welcoming and the staff

we liked everything about this hotel , staff, room , bar all was top rate .

breakfast was excellent with great choices, good bar area and superbly decorated throughout, next time we’re in ponty this is where we’ll stay

bar area, room was nice, clean and spacious

greeted with a smile parking free and onsite cheap as chips

great location & cheap, well stocked bar

2 for a pint of cider). comfy & functional room.

plenty car parking

the bar strikes me as hyper local, plus they didn't have any draft beer

that i could think of except booking breakfast the night before seems a little odd but not a deal breaker at all

the bar was pleasant, and a lower area near the toilets revealed a pool table

spacious bar area to spend the evening

the breakfast was out of this world as well

the staff who greeted me at the bar, in spite of having to shout over the bar noise, were very friendly and welcoming

the day before i had spoken to a receptionist to ask if they provided room service to which she said yes they do

the health spa gym facilities i fully enjoyed using, the atmosphere was warm clean and relaxing very nice hotel

staff brilliant,the most comfortable bed i've ever been in spa great

the breakfast was served cold and bacon was like cardboard

good selection of food in restaurant and breakfast of

the bar & restaurant downstairs was busy when i arrived and seems to be doing a fair bit of business

was dec) and the heater took a while to get up to temperature, although downstairs in the bar it was warm

hotel and room was very modern and clean, i was met by a member of staff in the bar area and taken up to my room and was shown how to access the room without having to go trough

disappointed there was no breakfast. the reception was the bar in the bub which was very busy

very busy with serving at the bar and restaurant, so check in was not their priority

friendly staff, good parking, the food and bar looked great however i didn’t have any food.

placed for access to brecon beacons and lovely scenery great bar and restaurant - staff very friendly good parking tea and coffee available in

outstanding, warm hospitality with excellent breakfast and superb bar and food for dinner

available from the premisise but easy to get to tesco/kfc /morrisons all within a 5 min drive bar shut early on the saturday night that was a shame

the bar in the pub was very entertaining and the locals are so friendly

there is a bar there and very reasonable prices, the staff are helpful, polite and friendly

it's a b&b hotel, so no lunch or evening food but they are just having a bar installed

bar and quality of breakfast

there was no communal lounge or bar though the manager informed that the hotel will be accommodating a bar very shortly with the

awsome breakfast comfortable bed friendly staff and a bar which was unexpected

bar chap was really friendly sorted breakfast and showed us our room, breakfast was excellent and

hotel was clean and tidy and had a nice pint in bar area

as i had to go into a bar where people were drunk and vaping inside

lady at the bar and breakfast area were welcoming and friendly

the bar needs updating to be in line with the hotel rooms.

it had a loveley kitchen and had everything to offer

room and bed, kitchen area, nice host, parking within premises, breakfast, stable wifi, nice area and base to

wifi didn't work, kitchen facilities not as described

well planned, comfortable, warm, great shower area, useful location, good parking, kitchen well equipped

really picky maybe a sofa and a folding table and chairs instead of a table and chairs in the kitchen area

swimming pool could have been a tad warmer

parking is good, the facilities are excellent, good wifi, and good staff, quality of food was very good

selection of food at breakfast, lovely dinner menu with daily specials, nice relaxed bar and garden area

spa area smaller than expected but still enjoyed

place to stop overnight food and bar were great we could have a swim and go for a walk parking on

rooms were lovely and breakfast was great

rather fussy registration for wifi. slight irritation that the restaurant closed so early.

great parking, staff very friendly, flexible for early check in - well run and lovely

for early check in

room service or food after 8pm

wifi good for business use

very clean and room service is daily, so after a hard day at work you are opening the doors to a nice and clean

breakfast was lovely. vegetarian sausage option too.

the wifi was also good and i managed to get some work done

, staff were very helpful , even carried my heavy bag to my room which i was most grateful for, room service arrived very quickly

staff was so lovely and friendly and really helpful, the room was the perfect size and the spa and gym was brilliant, 100

kids loved having access to the pool and we managed to use the pool 3 times over the weekend

the staff was very friendly and the pool was a big plus for the kids

room service trays were left in the corridor from my arrival on the night and were still there at

had the pool, steam room and spa all to myself sunday evening

amazing breakfast friendly staff excellent gym and spa facilities sports bar area

fab spa facilities

was a bit expensive for the number of stars and i was unable to use the app to order room service

staff are friendly very helpful, food is good and best breakfast, all you need for your journey home

spa facilities

nothing - but a small bar of soap in bathroom sink would be appreciated!

fab breakfast and lovely friendly staff

lively character. excellent value. lovely breakfast

modern comfy rooms , fantastic bar and atmosphere , staff very helpful and friendly.

quite a busy bar and restaurant

the staff, the hotel, our room, the food, the atmosphere and the cooked breakfast!!

and the ladies by the gym

pool was amazing

m, swimming pool, whirlpool bath, steam room and sauna) was the highlight

we enjoyed the pool, sauna, and jacuzzis, while my husband was very impressed with the two large golf courses and driving range

was dreadful you had to run round to get wet,and bar very expensive but nice pub just down the road at half the

accommodation separate bar and restaurant to the accommodation rooms have ever thing you need meals in the restaurant are

they have a separate bar and restaurant to the accommodation

a restaurant and bar on site

comfy location staff bar all excellent

wifi was not working in my room and they send me the wrong invoince

good breakfast with good choice

good selection of local beers in the bar and comprehensive menu for evening meal in restaurant

the parking entrance is narrow.

is central, the full english breakfast was excellent and very filling

the spa exceeded our expectations

lovely facilities especially the huge welcoming log fire and the excellent pool, jacuzzi etc

breakfast was lovely, lots of options

gym looked good

lovely and clean, bed very comfortable, excellent price's, and very good selection of food for breakfast

good location and nice lobby bar area. gym good bonus!

interesting location up a narrow lane also used by the golf club.

the bar choice was good and staff knew how to make a good aperol spritz

would have been a good idea to have a room service menu not enough parking

great choice for breakfast

the bar area is relaxing and outside seating gives you those wonderful views

enjoyed a gentle swim in the small pool, but refreshing

room service for snacks in evening for those not wanting full meal but busy chef not meeting those

good parking

really enjoyed the restaurant food and good breakfast options

room above had numerous kids staying

a lot of kids running around without parental control.

perfect and kids option

were so lovely and friendly, accommodated late check out for me

no restaurant and bar due to electrical fault - but not their fault ! !

old coaching house type building fantastic restaurant and bar with friendly welcoming

bar and restaurant very airy, amazing views, nice touches in the rooms and food was delicious

and bar closed at 4pm on a sunday

bar area was cute but it was the room itself, the view from the balcony was just fabulous

clean and great location for ev charging

we didn’t eat at the hotel but did go to the bar staff friendly

everyone we encountered, in the hotel, the restaurant and the bar was professional, friendly and helpful

the staff at the bar were a bit slow seemed to be only one person behind the bar

the bar area & food was nice enough

room was clean and comfortable and the breakfast in the bar across the way was lovely, and again, super friendly staff

the room was clean and the wifi was free and super quick.

the owners were very accommodating as i arrived late and they were happy to arrange room service for me

free parking

and coffee facilities in the room late check out request was accepted quiet and comfortable

free wifi

i didn't use hotel wifi, but there's no need

gym was awful

excellent food and service. very good wifi.

located close to the motorway and free parking and wifi

the breakfast was exceptional, the location is convenient for cardiff.

everything. hotel staff was amazing, the breakfast was stunning.

no coffee available for an early breakfast but this was quickly rectified by a member of staff

loved the setting, the bar i award winning

the views from the restaurant are incredible and the cosy bar was lovely for a drink by the fire before and after dinner

fantastic settings with all amenities the restaurant and bar are out of this world

clean and comfortable room. lovely breakfast. parking. close to centre of town.

superb breakfast

breakfast choice decent shower great location comfy bed and very obliging staff also free

everything. great welcome, lovely room, sparkling clean and the best breakfast ever

i got the sense that the hotel is family run, and some of the kids help serve breakfast which i thought was very sweet

we had tao rooms but was going to a festival so needed early check in

it was such a waste of money the bed was not comfy the bathrooms are the size of a laundry basket staff were rude as

room was clean and the £10 late check out fee to stay until 5pm was most welcome after the marathon

there 4 x now still not got a late check out with a little talking allowed to check out 1pm instead of 12 noon

late check out

very nice rooms that were comfortable and well equipped with a good bar & restaurant downstairs.

we ate saturday evening 25th january 2025 the steaks were exceptionally good meals gois choice of bar drinks at reasonable prices morning breakfast was worth having thoroughly enjoyed our stay

room very comfortable and quiet. good quality breakfast. excellent ev charging facilities.

food in the bar was fantastic and great quality food

location with plenty of parking and 3 x ev charging points

plenty of electric plug-ins, both usb and classic, free parking, free wifi, convenient location, breakfast included

slight lack of choice for breakfast, it was just usual fried breakfast

handwash/shampoo/body wash), excellent shower all staff helpful and friendly free car parking and ev

good choice of breakfast, good quality food.

lots of kids but was quiet at night and given a quiet room so no problem at all

breakfast was excellent and the swimming pool superb

if you are someone who prioritizes gym and swimming during your stay, this hotel is a perfect choice

breakfast very good plenty of choice, items replenished quickly so not long to wait if things had

spa facilities were good, buffet style breakfast was excellent

great breakfast, lovely pool, kids enjoyed the lift, great location for city centre

for a group of friends on a golf weekend

early and very helpful staff worked to prepare the room for an early check in for me

amazing staff - we asked for late check out due to attending a wedding later on that day, only needed to check out an hour later

would be better if the pool was open for the kids.

full english for me, muffins and pastries for the kids

nice a d clean environment was amazing close to shop to visit also had an amazing lake side view kids love the ducks suitable for every average group love to visit again

the pool and jacuzzi was great; the kids and i loved it

service and breakfast

the breakfast had a good range of hot and cold choices

thought bar prices were a little

the wifi wasn't working and the shower

breakfast was amazing... location is good as well... very accessible,shops nearby...

good sized room with everything, nice spa area pool ect, lovely staff, breakfast, location

room service food was of very good quality

spa facilities were great

staff very accommodating and friendly great facilities gym and massage was amazing very close to high

bar and restaurant

good service from reception good porter service waiter service very good all bar restaurant staff very helpful courteous and friendly

wifi in my room didn't work

, i choose to stay here over any hotel , my children feel he the same , and feel so comfortable , room service is so quick , and i highly recommend this

staff, breakfast are also lovely, room services available and very good value for money

turned out it was

anks to the good wifi)

breakfast was amazing

very comfortable bed, decent wifi and very pleasant reception staff

desk was solid for doing work and taking calls

the breakfast was delicious

” light in the room which was brighter than a kids night light when i raised it at check out i was told i should have mentioned it earlier

the bar staff tom and bruno were amazing

car parking wasn t included as expected and no one told us about the wifi

they even upgraded our room as we were travelling with kids

location suite ideal for family , especially as the kids had their own tv staff very helpful all day and

only an extra £10 for late check out (6pm instead of 11am)

room was amazing value for money, the pool was just right, and the spa and other facilities

breakfast would have cost us 45 pounds for me and two kids

the pool was full and noisy any time i used it with little kids screaming on their swimming lessons

there were swimming lessons happening and kids crying and screaming in the pool

clean rooms - good location - decent gym - spacious rooms

reception was extremely helpful throughout our stay and even let us have late check out for free

machine could have been more full, there was hardly anything left in there, also we opted for late check out and the cleaners where quite loud at one point

also gave me a complementary late check out due to personal circumstances

the only downfall was that when we asked for late check out there was clearly a lack of communication between the customer facing staff in the

staff were great and gave us late check out for the inconvenience so can’t fault them

friendly staff at the gyros assisted with early check in

earlier check in and late check out had email to confirm they told me to take it up with booking

the late check out. the comfortable bed. helpful staff. cheap for one night too.

the breakfast was excellent and met our expectations

the breakfast was perfect and the dinner as well

didn't have breakfast

breakfast was excellent

breakfast included, friendly, central

eccentric, great location, cosy bar area, helpful and friendly staff and lovely breakfast

kings arms has a popular bar and sometimes live music

family room is big and our kids got their own proper beds

were great, room was lovely and despite having a downside view you had no disturbances from the bar terrace below

great rooms and great bar and breakfast. would definately recommend

room was opposite the gym facilities which made coming and going a bit awkward with people leaving the gym and going to

hotel charges guest to use the spa facilities to use for 90 minutes, which i find unreasonable

clock in the spa area- we were allowed 90minutes however we were unable to relax fully due to the unknown time,

very comfy bed, spacious shower and beautiful bath. good breakfast. thank you for the upgrade!

location and spa even if we paid for it , maybe should be free for guests

xx gave us free late check out as we arrived late due to horrendous weather

great location, comfortable room, friendly staff. very reasonable bar prices.

the floor underneath the beds was filthy

staff allowed an early check in which helped us out.

the polish bar man is amazing and always remembers us when we return

basically a kids room with no windows whatsoever decorated in a star wars theme

staff food and indian resturant breakfast is nice very good and we asked for extreas gave it us at no extra

breakfast was sensational - huge selection, all the classics and interesting varieties, including

breakfast was fantastic too

location very good breakfast comfortable mattress good wifi we were also allowed to check out later

plus a bar with log fire and butty bach on draft

quite clean new building gym was conveniently inside on 3rd floor staff very polite people staying were professional no

gym was well equipped

extremely poor wifi signal meant that the advertised chromecast was pointless

the gym was useful too

plates left outside doors in the corridor and not collected by room service until after we went down for a meal at 6 pm

excellent, comfortable room with city view, as requested, and an early check in

then told as we had booked two rooms

good facilities gym sauna pool excellent breakfast and friendly staff

the gym and pool but that wasn't down to the hotel, it's the situation we are in at the moment with the

a foo fighters gig but we got upgraded, the reception team were amazing and we were able to order room service when we got back from the gig

far exceeded our expectations, amazing value for money with everything we needed and early check in was really helpful so we could be ready for a wedding in the local area