centrally, room was exceptionally clean hosts and all bar staff friendly and included me in conversation the locals were

on returning it was evident the room was v poor so i decided to go to the bar and say i was disappointed and that the room wasn't worth the £100

very helpful bar staff checked us in. large 2 storey room

far exceeded our expectations, amazing value for money with everything we needed and early check in was really helpful so we could be ready for a wedding in the local area

room was absolutely perfect bed was comfy enjoyed our stay will definitely return, bar staff quick to serve us, warm welcome by reception leisure rooms were relaxing and peaceful

room service sandwich

staff very helpful and friendly good size room, great shower! good food good room service

we could bring our dog. also the bar food was excellent

wifi in the room was poor, very slow

the bed was very comfy and the bar food was second to none.

rooms a bit dated, thin walls, parking a challenge when wedding are on.

breakfast excellent with plenty of choice

lovely breakfast too

good car parking

breakfast was average

food at breakfast was suberb room and failities lovely spa was

gym has small shop for missed essentials, decent selection of equipment but fairly busy

room service could be better food, i was expecting homemade onion rings but was ok

the ambience, decor, location, food, golf, friendly and helpful staff

characterful building, helpful friendly staff, comfortable bed, easy parking

location, found finding the hotel really easy and plenty of parking spaces

the breakfast was included

lack of wifi. as in zero coverage.

the staff were helpful and friendly lovely breakfast

clean and great location for ev charging

nice a d clean environment was amazing close to shop to visit also had an amazing lake side view kids love the ducks suitable for every average group love to visit again

kids loved the swimming pool

the hotel and location in general and the kids loved the pool.

the pool and jacuzzi was great; the kids and i loved it

plenty of comfortable seating in the bar area

breakfast was great. room was very clean and quite spacious. the bar downstairs was excellent.

did have to wait a while at the bar for our first drink and then again for our starters but after that service was

fabulous pub, really comfortable room, if anything a tiny bit noisy as over the bar area but we were expecting that and not a big problem as the walls are very old and very thick

order for cooked breakfast the night before so that we could have it at 8am in time to leave for golf

crowded but the dinner at the bar was just fine

check in was easy and the lady behind the bar was very friendly

it was 2 adults and 2 young kids

com did not offer me a family room when i booked only two rooms for my wife and kids

great breakfast

excellent bar and restaurant serving great food

a lot of kids running around without parental control.

perfect and kids option

room above had numerous kids staying

were so lovely and friendly, accommodated late check out for me

staff are friendly very helpful, food is good and best breakfast, all you need for your journey home

very comfortable, with all the facilities you d expect, and it was great to be able to use the pool as well

amazing breakfast friendly staff excellent gym and spa facilities sports bar area

wifi was intermittent but managed to get work done.

i really wanted to try the room service but i found the food too expensive.

clean tidy friendly free parking and food available

the pool and spa area was my favourite part, especially the hot tub

nothing really, except there was delay with one of room service orders.

spacious room, nice breakfast, great pool area

gym, pool and staff were great

the reception staff were lovely, and we had a nightcap at the bar on our way back from the event, sneaking a peek at the restaurant and menu, which also looked

breakfast not available as room service

used room service and found it efficient

good hotel . staff , cleanliness, wifi , even bar had not bad prices. all good ud83dudc4d.

30 for early check in we arrived from leicester just after 10

breakfast choice decent shower great location comfy bed and very obliging staff also free

superb breakfast

breakfast i’ve ever been offered in a hotel like this

everything. great welcome, lovely room, sparkling clean and the best breakfast ever

very clean and comfortable. excellent breakfast.

the bar staff were very helpful ud83dudc4d

bar staff are great, daniel is lovely, he always has a great big smile & goes above & beyond for

the way the bar staff dealt with my very difficult brother after he spilt a snakebite

there was a lot of loud noise which made my kids and i really exhausted the next day

bar staff were very accommodating

the staff were very helpful giving us early check in so we could change for ceremony

breakfast was good, evening meal was superb and the location is fantastic set in the rhonda valley,

really nice breakfast

breakfast and evening meal

everything. hotel staff was amazing, the breakfast was stunning.

only an extra £10 for late check out (6pm instead of 11am)

stairs a struggle if infirm .. lift was a tad slow wine in bar was beyond disgusting ...

breakfast was excellent with great choices, good bar area and superbly decorated throughout, next time we’re in ponty this is where we’ll stay

the bar / restaurant on the ground floor is very striking, attractive and welcoming and the staff

bar area, room was nice, clean and spacious

worked better if black out as it was very light in the early hours of the morning, quite a noisy bar just a few hundred meters away which

thought bar prices were a little

waited a long time for my room service meal 45 minutes

room service

lovely bar area, the room was spacious and comfy

great location . possibly the best breakfast i have ever eaten in a hotel

overall stay was great but drinks at the bar was expensive

didn't use the bar or restaurant but it looked nice

value room service

brillant stay, stunning food and room service. staff couldn't do enought.

ordered room service

staff let us park a little earlier as we wanted to have a walk and explore the area

luxurious environment / super clean / friendly staff / great breakfast / central location

clock in the spa area- we were allowed 90minutes however we were unable to relax fully due to the unknown time,

the gym was better than average hotel gyms

paying £25 (guest price)to use the spa for 90minutes

queue in breakfast time

earlier check in and late check out had email to confirm they told me to take it up with booking

the late check out. the comfortable bed. helpful staff. cheap for one night too.

friendly staff at the gyros assisted with early check in

we used the bar ,plenty of choice for drinks, didn t have breakfast but it looked fab and the staff were very

were rock hard luckily i took my own in the centre of town so if you got kids and are coming back from a concert can be a bit scary at

we got back from the concert the bar was cashed up so could only use a card for drinks

probably would choose a quieter location if i were travelling with kids or was not planning on having a few drinks to knock me out

the polish bar man is amazing and always remembers us when we return

modern hotel in central location excellent breakfast on site made our overnight stay in cardiff super easy and convenient the contemporary

it was a lovely clean room good size room for my wheelchair and the kids

nice lounge on the ground floor with a bar and tv, nice breakfast room

friendly staff good area. comfortable beds and bunks for kids nice touch.

hotel was quiet despite being right in the centre of the city and the breakfast was great with cooked and continental options and great coffee

enjoyed the meal at room service. value for money. nice staff and always smiling and helpful.

also was afforded an early check in

beds were really comfy, the view from our window was amazing, our bags were held nice and safe & room service was quick

the 24hr gym was the icing on the cake

wifi is very weak.

the staff very friendly, gym and swimming pool were great facilities to use included within the price

the pool wasn't included in our booking, we had to pay extra to use this facility.

large room, very clean, great room service and friendly staff!!

great breakfast, lovely pool, kids enjoyed the lift, great location for city centre

if you are someone who prioritizes gym and swimming during your stay, this hotel is a perfect choice

and helpful staff at the desk felt very welcome, bar and restaurant was lovely atmosphere in the evening and the morning, fantastic staff

early check in as room ready. staff on reception desk friendly, helpful & curteous

had to pay for wifi

members of staff, from reception through to the bar / lounge were fantastic and a friendly face and common courtesy means a lot

the gym was amazing

great location, nice room, friendly staff, 24/7 gym very unusual but great. nice bar too

strong wifi to staff

wifi non existent. food in the restaurant was average

meal in cardiff for 1 night only

�d

a hotel, exceptionally well-equipped gym

efficient room service

comfortable, clean, lots of extras , great size , amazing breakfast and lovely pool and great gym

pool, size of the room was amazing

the pool was also perfect

it featured a master double bed for us and a comfortable foldable double for the kids

they even upgraded our room as we were travelling with kids

tiny negative, but only hotel i ve been to that does not have any kids tv channels.

wifi very slow & when they say king bed they mean 2 singles put

it featured a master double bed for us and a comfortable foldable double for the kids

no room service from the bar.

staff where very friendly and helpful the room decor was amazing and epically the spa bath was a

room service and if food could be delivered in room

breakfast was just simply perfect :) really worth paying for

spa bath is amazing

ee), there was tea/coffree making facitilities, tv, good bathroom, with

the ironing board had seen better days,lovely tv, free wifi was nice and a lovely view at night

they let you have late check out at 12:30 for an additional 10

staff, so affordable, so near the centre, good heating, good tv, right next to a bar, free wifi

wifi was unpredictable

there’s also a laundry room in the building, which is super convenient

fantastic room, good breakfast, excellent night sleep

the breakfast was delicious - lots of variety

good location, parking, gym and breakfast. small well equipped kitchen. good social areas

is available in the morning, a bar is open in the evenings, and there's also a nice little gym for guests

bar prices were excellent and breakfast was very good

that said, we never regretted anything we got and breakfast was included in the room cost

i was staying on the ground floor, and the toilet looked like the kids' size was too low

very clean good breakfast

staff are fantastic especially lisa at breakfast

at check in we were informed that late check out was only £5 and we could pay this when we returned from our night out

machine could have been more full, there was hardly anything left in there, also we opted for late check out and the cleaners where quite loud at one point

staff were great and gave us late check out for the inconvenience so can’t fault them

the only downfall was that when we asked for late check out there was clearly a lack of communication between the customer facing staff in the

also gave me a complementary late check out due to personal circumstances

spacious rooms, parking, great bar area and fully equipped room.

good size room, excellent breakfast, clean and modern bar area.

never been in a room so quiet,but bar is was to expensive and 3/4 of the pool was closed with kids class

i really appreciated they had gluten free options available at breakfast time thank you

room service is brill enything you want they give

than the stated check-in time, but the staff were so incredibly friendly and i spent time in the bar area having lunch whilst i waited for my room to be ready

breakfast was spot on

wifi good for business use

early check in was a huge bonus

location, room, staff,breakfast was lovely

room service was abit of a let down, as it said a certain time on the desk at reception then in the

was quirky but great value prior to a graduation in cardiff with 2 kids in tow i have stayed before and great location for bay and city staff always friendly and

good wifi if you have apple device seek help at reception

area was excellent checking in and out was efficient room was spacious, comfortable and clean bar are was excellent and friendly

good rooms, comfortable, friendly staff. free car park and wifi.

room service was good too

rooms were lovely and breakfast was great

breakfast was delicious and really comfortable place to stay , wonderful

i used the gym in the morning that has all that you need for a quick work out ( mostly cardio equipment, one (-)room was a little small, and the gym is a separate building (-) gym was adequate, so don't expect too much, fine for a workout (-)gym could be in better condition but it served my needs so certainly nothing major and in no way (+)really good size room. great views. small gym was a bonus. (-)the gym was a bit small but all eqt working (-)no gym (-)a steam room and sauna would be a great addition. near the gym area (-)gym condition not kept to standard of rest of hotel, equipment visibly dirty and treadmill rusted

reception were very helpful and let us check in as soon as our room was ready and the bar and restaurant staff were pleasant and helpful

for a group of friends on a golf weekend

early and very helpful staff worked to prepare the room for an early check in for me

it was lovely and clean, comfortable beds, early check in, late check out

breakfast was delicious and plenty of choice. rooms were spacious and very comfortable.

convenient free parking and free wifi

location was great for my visit , quiet, clean and breakfast simply amazing. will visit again

was disappointed that the free wifi seemed to think it was from abroad, or maybe had a vpn, so would not let me watch programmes

i put hotel and bar service in the first place, never before has anyone in any restaurant been so nice, always

like waiting for a hour for breakfast when we ordered it

the bar is cosy and traditional and the food very good

the bar was patronized by the locals and the atmosphere was full of somerset hospitality

the location was perfect, & breakfast was great

location perfect for us as we were playing golf at porthcawl.

location for me when working in the area, just off the m4, lovely food and a great bar with a friendly atmosphere to watch the football in

good atmosphere in the bar as well

there is a lively bar here with a really fantastic live music duo (walking the dog) on the first night we stayed

room was spacious as it was a family rom, the bar is vert nice and has a bit of charm to it, you dont see in newly refurbished pubs, i had some

get to them, we went out for the night to visit family, we came back and had a few drinks in the bar then went to our room, but we couldn't find the entrance door to the accommodation

disappointed there was no breakfast. the reception was the bar in the bub which was very busy

decor is first class throughout - from the bar to the guest rooms

was dec) and the heater took a while to get up to temperature, although downstairs in the bar it was warm

very busy with serving at the bar and restaurant, so check in was not their priority

the adequate swimming pool and spa, the small putting green, the large restful lounge and bar and the comfortable bedrooms are kept spotlessly clean

we were a party of eight men on a golf tour - so we would not have been the easiest of guests to

from the kids room looking out the window at night if you look down you can see into another rooms

the staff is very friendly and brilliant ud83dude0dthe food was absolutely delicious lovely spa center

from the ‘kids’ room looking out the window at night if you look down you can see into another rooms

people walking throw to gym when you where eating a lovely meal. or a full breakfast

efficient and accommodating staff, even a good early check in

a shame evening meals and a later bar weren’t available but the pleasant atmosphere made up for this

everything really i just a salesman so as long as it got a gym i’m fine

breakfast was excellent and cooked to order with a good selection and excellent friendly staff,

bar and restaurant area is really nice & staff really friendly

friendly staff, great location, breakfast was lovely and very clean!

hard working and speedy bar staff, good selection off beers

easy onsite parking, friendly greeting from bar/reception staff - who quickly booked us in, and then just as quickly changed our room to one

stayed in hotel for one night only but the facilities were great, tasty breakfast

breakfast was not to the kids taste.

children s menu available so very limited options for kids, very expensive for drinks, charged 5

the staff are all fantastic, from check-in, to bar and restaurant

slow wifi

wifi was very slow but fair enough!

they have a separate bar and restaurant to the accommodation

comfy location staff bar all excellent

a restaurant and bar on site

good size rooms, they have everything you need, with being a light sleeper it's great that the bar and restaurant are separate to the accommodation if you like sport they have bt sport and there

was dreadful you had to run round to get wet,and bar very expensive but nice pub just down the road at half the

nice touches such as large candelabras lit at night in the dining room, a thoughtfully stocked bar and excellent food with an organic focus)

pio the italian chef is always there to serve superb meals in the evening and breakfast

the breakfast was delicious

breakfast was wonderful to

location, beautiful house and decoration, great breakfast and lovely cindy and pia - we will be

the restaurant, bar and breakfast room were comfortable and welcoming

breakfast was excellent

nice bar area for a gin as nightcap

breakfast was excellent, and the evening meal we had there was also very good

good location. accommodated early check in

great location, easy to find and plenty of parking

here after a concert in cardiff fantastic price, free parking and train station just outside

free parking. large room. large shower. lovely staff.

location, staff, lovely chill bar another bar with great entertainment comfortable homely room

very friendly staff no problem with changing room as above bar highly recommended

comfortable, good parking, very nice room.

parking was great and room was very spacious nice easy friendly check in clean

the kids loved him

and coffee facilities in the room late check out request was accepted quiet and comfortable

clean comfortable room with all amenities, plenty of parking on site, great little pub next door that serves a large choice of tasty food

plenty of parking

we will use this hotel again next year as a base for our golf trip

dinning room service after 5 pm

it's set like a holiday hotel with good standards with breakfast strong wifi, bedrooms big and high standard ensuite bathrooms

needed to be out early and could never get a breakfast because it didn't start until 0700

my welcome from both the landlord and his bar manager could not have been better - and that great service continued throughout

downstairs has a lovely bar with a log fire, frequented by locals, amazing for a good natter

the bar and restaurant serves lovely food and the quiz night when we stayed was very good

staff were helpful and bar food was tasty & adequate

pool was a real bonus, with steam room and spa pool

ac on flat roof out side rather noisy no lockers for the changing area for swimming pool

next door were a swimming pool and cinema, fantastic

the pool is quiet so nice to use

room was clean and comfortable and the breakfast in the bar across the way was lovely, and again, super friendly staff

we didn’t eat at the hotel but did go to the bar staff friendly

the bar area & food was nice enough

everyone we encountered, in the hotel, the restaurant and the bar was professional, friendly and helpful

the staff at the bar were a bit slow seemed to be only one person behind the bar