the bar and restaurant serves lovely food and the quiz night when we stayed was very good

my welcome from both the landlord and his bar manager could not have been better - and that great service continued throughout

downstairs has a lovely bar with a log fire, frequented by locals, amazing for a good natter

comfy beds, able to accommodate early check in, clean rooms and lovely decor in the rooms

hotel lovely staff accessible rooms very accommodating restaurant bar lovely food &

there is free wifi available, but it kept dropping out in the evening.

coming into wedding season , lots of kids left to their own devices whilst the parents enjoyed themselves , noisy , people smoking below

breakfast was not to the kids taste.

lots of parking, good wifi, would stay again

friendly staff; fast free wifi; good choice of facilities; comfy rooms.

nice breakfast, good wifi

wifi didn't work in the room

town centre. wifi included. big bathroom. fan in room. plenty of milk sachets!

professional staff, allowed early check in

in the bar compared to a lot of places really exhausting steps if you are disabled no

couldn't stay the whole evening due to an emergency but we had a fantastic time in the bar with really welcoming staff

looked after adults, kids, dog and even had secure lock up for bikes

the staff were friendly and helpful. the bar area was lovely and breakfast was great

great central location , lovely decor , great lounge bar area , lovely welcome and great staff

well equipped gym and pool table

the bar woman was brilliant we went for a wedding adam and dions there and she was great with everyone

bar area was nice with pool table to socialise

wifi connection was poor in room 202

kids day loved the pool

bar staff are great, daniel is lovely, he always has a great big smile & goes above & beyond for

and stay at this place as it is clean tidy pleasant surroundings easy to find outside parking and bar staff is amazing

and welcoming staff clean tidy cosy and comfortable also there was an artist/singer in the lounge bar who was brill had a thoroughly enjoyable evening

there was a lot of loud noise which made my kids and i really exhausted the next day

great bar and food

great food and choice, lovely bar area

booked in , we had a meal in the carvery which was very good, very clean throughout the hotel, bar and

bar is competitvely priced and staff very attentive and helpful

especially ellie in the bar and restraunt

very friendly staff and facilities of bar and restaurant.

very busy with serving at the bar and restaurant, so check in was not their priority

decor is first class throughout - from the bar to the guest rooms

is no designated check in to the hotel, rather you speak to any available member of staff in the bar/restaurant area

hotel and room was very modern and clean, i was met by a member of staff in the bar area and taken up to my room and was shown how to access the room without having to go trough

get to them, we went out for the night to visit family, we came back and had a few drinks in the bar then went to our room, but we couldn't find the entrance door to the accommodation

we liked everything about this hotel , staff, room , bar all was top rate .

stairs a struggle if infirm .. lift was a tad slow wine in bar was beyond disgusting ...

the bar / restaurant on the ground floor is very striking, attractive and welcoming and the staff

breakfast was excellent with great choices, good bar area and superbly decorated throughout, next time we’re in ponty this is where we’ll stay

bar area, room was nice, clean and spacious

welcoming smile on arrival by owner bar staff also very obliging

breakfast was included and you get a full english - tasted amazing

outstanding value and very clean. breakfast was great too

the rooms are above the bar in the hotel it was very noisy until midnight on one of the three nights we spent there which

almost no noise from the bar

wonderfully clean, bar staff excellent and food fantastic

the staff in the bar were really helpful and welcoming, and it was a lovely place to sit if i didn't feel like

it stood out from the neighbourhood, bar area nicely spread out tvs everywhere, really well equipped, bit of a treck to the rooms but

there was some noise from the bar but nothing that stopped me from sleeping

bar that was a fab stay and the food is

car parking was great to have too

great room, very comfortable and clean. lots of parking available.

plenty of parking spaces even though it was the carabao cup final and a lot of people went to the pub to see

the bar downstairs was good atmosphere the staff are friendly and very helpful

it s a lovely hotel downstairs is a bar and restaurant

great location & cheap, well stocked bar

comfertable place good approach parking

the bar had a great selection of welsh ciders would recommend to anyone

greeted with a smile parking free and onsite cheap as chips

2 for a pint of cider). comfy & functional room.

great location, plenty of parking, helpful friendly staff.

a couple of glitches with my room which wasn't quite ready and they gave me a free drink at the bar while they sorted them out

parking on site and very nice grounds

no bar in the evening or room service for drinks no one on reception at 10pm when we came in and the staff they have do

man on reception was great and super friendly there is also a small bar to go for drinks in the evening if you weren't eating

requested one double bed but they joined two single beds very uncomfortable, requested breakfast room service between 9-10am , they knocked at the door 7-45am, washbasin taps were loose etc

free parking

happy about location, ease of parking, restaurant and friendly staff

the rooms were beautiful and very clean loved the easy free parking ...

were great and loved the gym and pool facilities

spacious bar area to spend the evening

the staff who greeted me at the bar, in spite of having to shout over the bar noise, were very friendly and welcoming

top class staff, rooms, bar & food

the breakfast was sensational

had played rugby that day - so there was a bit of noise from the bar which could be heard in our room

friendly staff, good parking, the food and bar looked great however i didn’t have any food.

placed for access to brecon beacons and lovely scenery great bar and restaurant - staff very friendly good parking tea and coffee available in

outstanding, warm hospitality with excellent breakfast and superb bar and food for dinner

available from the premisise but easy to get to tesco/kfc /morrisons all within a 5 min drive bar shut early on the saturday night that was a shame

the bar in the pub was very entertaining and the locals are so friendly

there is a bar there and very reasonable prices, the staff are helpful, polite and friendly

it's a b&b hotel, so no lunch or evening food but they are just having a bar installed

bar and quality of breakfast

there was no communal lounge or bar though the manager informed that the hotel will be accommodating a bar very shortly with the

awsome breakfast comfortable bed friendly staff and a bar which was unexpected

bar chap was really friendly sorted breakfast and showed us our room, breakfast was excellent and

hotel was clean and tidy and had a nice pint in bar area

as i had to go into a bar where people were drunk and vaping inside

lady at the bar and breakfast area were welcoming and friendly

the bar needs updating to be in line with the hotel rooms.

no takeaway or room service option

ol & sauna), complementary towels, great & spacious garden

the location is spot on and the spa is just what's needed after the hills

corridor smells of kitchen cooking in evening, we got a massive whiff of curry on arrival which is off putting

was no tv in the bar to watch the rugby,also didn t like the language coming from staff in the kitchen when we were sat in the bar

location for my work and cym carn forest; clean, well cared for and good facilities in the room - kitchen and lounge area

oven and kitchen cannot be used for insurance reasons (fridge and microwave are available)

really picky maybe a sofa and a folding table and chairs instead of a table and chairs in the kitchen area

wifi didn't work, kitchen facilities not as described

we arrived late and their kitchen was closed so they recommended a very nice local restaurant a couple of miles away which

rooms were lovely and breakfast was great

rather fussy registration for wifi. slight irritation that the restaurant closed so early.

great parking, staff very friendly, flexible for early check in - well run and lovely

for early check in

room service or food after 8pm

wifi good for business use

very clean and room service is daily, so after a hard day at work you are opening the doors to a nice and clean

breakfast was lovely. vegetarian sausage option too.

the wifi was also good and i managed to get some work done

, staff were very helpful , even carried my heavy bag to my room which i was most grateful for, room service arrived very quickly

staff was so lovely and friendly and really helpful, the room was the perfect size and the spa and gym was brilliant, 100

kids loved having access to the pool and we managed to use the pool 3 times over the weekend

the staff was very friendly and the pool was a big plus for the kids

room service trays were left in the corridor from my arrival on the night and were still there at

had the pool, steam room and spa all to myself sunday evening

amazing breakfast friendly staff excellent gym and spa facilities sports bar area

fab spa facilities

was a bit expensive for the number of stars and i was unable to use the app to order room service

staff are friendly very helpful, food is good and best breakfast, all you need for your journey home

spa facilities

excellent breakfast, very good choice, staff regularly offered top ups or coffee/tea

room service staff very polite and efficient

evening meal in the bar was pricy for what we had, food didn’t have much flavour and my burger / bun was a bit

evening meal and bar area was great. breakfast had plenty of choice and the room was stunning

breakfast was average

sauna hammam and gym were closed but no mention on the

the breakfast and dinner were so nice too and the home made marmalade the bedtime ever

poor wifi signal in the coach house

could do with a few more tables for bar meals as opposed to the restaurant

we were able to get early check in

clean and great location for ev charging

breakfast

excellent place. very nice acomodation and views, great bar and restaurant .

and breakfast were exceptional, unfortunately i didn't get chance to taste the evening meal as i was to

fantastic settings with all amenities the restaurant and bar are out of this world

crisp modern facilities; stunning location; super friendly and helpful staff; delicious breakfast; great value

a lot of kids running around without parental control.

room above had numerous kids staying

were so lovely and friendly, accommodated late check out for me

perfect and kids option

rooms and surroundings a little tired but cafe bar area great

good size rooms, they have everything you need, with being a light sleeper it's great that the bar and restaurant are separate to the accommodation if you like sport they have bt sport and there

there is a bar and

accommodation separate bar and restaurant to the accommodation rooms have ever thing you need meals in the restaurant are

a restaurant and bar on site

lovely traditional pub and bar and the friendliest staff

breakfast serviced by claire was delicious and exactly what we needed before a day of hiking

quite a busy bar and restaurant

modern comfy rooms , fantastic bar and atmosphere , staff very helpful and friendly.

great coffee lovely cooked breakfast friendly staff in lovely location

far exceeded our expectations, amazing value for money with everything we needed and early check in was really helpful so we could be ready for a wedding in the local area

ev charger, good size room & bed, food available in both bar & restaurant, good parking

wifi signal was strong

the bar staff were very efficient and friendly and the room service food ordered was of a great

the catering staff and bar staff, but especially reception

room was absolutely perfect bed was comfy enjoyed our stay will definitely return, bar staff quick to serve us, warm welcome by reception leisure rooms were relaxing and peaceful

we looked out into trolleys of laundry

room service always looked for a reason not to clean the room

the breakfast was delicious,and room service was great

parking costs 8 for 24hrs

late check out

everything. great welcome, lovely room, sparkling clean and the best breakfast ever

superb breakfast

clean comfortable and friendly. wonderful breakfast

clean room and fantastic cooked breakfast

clean and comfortable room. lovely breakfast. parking. close to centre of town.

and coffee facilities in the room late check out request was accepted quiet and comfortable

the wifi speed was very fast which for a business traveller was a big plus

free parking and wifi

comfortable, good parking, very nice room.

manager was very welcoming and helpful; a big plus to have off-road parking and the busy pub was a lovely place to relax

tv didn’t have a lot of channels (for my kids)

nice a d clean environment was amazing close to shop to visit also had an amazing lake side view kids love the ducks suitable for every average group love to visit again

great location, charming surroundings, friendly staff, great bar area and fantastic breakfast

the kids discovered the pancake machine at breakfast so that was a winner

amazing staff - we asked for late check out due to attending a wedding later on that day, only needed to check out an hour later

great room, comfy beds. bar prices are reasonable and the gym and pool are great.

our room was a little cold and the bar meals are a little over priced

pool and spa facilities are great

had breakfast and evening meal and the food was superb, i am dairy intolerant and nothing was too much

witch was provided, really need air-conditioning fitted, i didn't like that the spa and swimming pool area was not cleaned properly, so i ended up splicing my foot open on a smashed glass, witch

lovely cosy bar and restaurant, room was large, clean and very comfy beds

location, staff, family friendly for kids 9-13

we loved the atmosphere, breakfast was delicious and the service was top notch

clean, really comfy beds, great breakfast and staff accommodated an early check in on request

everything is covid safe and you have the option of room service if you re staying, which is great

the bar area & food was nice enough

everyone we encountered, in the hotel, the restaurant and the bar was professional, friendly and helpful

we didn’t eat at the hotel but did go to the bar staff friendly

the staff at the bar were a bit slow seemed to be only one person behind the bar

room was clean and comfortable and the breakfast in the bar across the way was lovely, and again, super friendly staff

great early check in, and late check out 11oclock. didn't have to rush.

i had two daughters playing in the british womens amateur golf championship in pyle and kenfig golf

the breakfast was included

wifi didn t work

location very good for other local pubs and restaurants and golf courses nearby

room for breakfast huge and warm, the staff perfect

enjoyed a gentle swim in the small pool, but refreshing

improved menu etc great facilities, the gym has been upgraded too

it has a small swimming pool with jacuzzi, steam room and sauna which we made good use of

the breakfast and dinner menus were very good with plenty of choice while not being excessive

friendly staff. good location. quite room. late check out this f 12.00.

wifi a bit slow to respond

waited a long time for my room service meal 45 minutes

good buffet breakfast. excellent comfortable room and bed. timely room service and good food.

good bar and with good range of drinks

although i absolutely loved the spa at the hilton, the changing rooms were very disappointing.

food and service was fantastic. lovely clean room - spa and leisure facilities were great.

very helpful and friendly staff, comfortable bed and quiet room, nice swimming pool

we can recommend the pool, jacuzzi, sauna and steam room; and the gym has everything you need

we can recommend the pool, jacuzzi, sauna and steam room; and the gym has everything you need

well priced hotel as well as the bar and restaurant, lovely helpful staff, spacious room and perfect location

viously knowingly) next to a long-stay family with kids, with other long-stay families in the corridor so kids running up and down

created a very welcoming environment it was much appreciated after a long journey the female bar worker in the evening who did room service really kind and efficient - great staff

wifi was hopeless in the room, i had to go to the lobby to get it

wifi signal was good in the lobby, but no signal in our room.

really liked the chocolate bar and box of goodies for

pool jacuzzi and steam room was very relaxing

30 am by kids

pool, size of the room was amazing

bar and restaurant

helpful staff, late check out, quiet room, great location, comfy bed and bathroom

room service wasn't great

nic breakfast and gym was so

very comfortable bed, nice bathroom, good wifi, lovely bar and rooftop terrace

the restaurant had delicious food and the breakfast room service was lovely

only an extra £10 for late check out (6pm instead of 11am)

for a group of friends on a golf weekend

early and very helpful staff worked to prepare the room for an early check in for me

could connect to wifi but not get on internet, even after doing the sign-on part

it featured a master double bed for us and a comfortable foldable double for the kids

location suite ideal for family , especially as the kids had their own tv staff very helpful all day and

they even upgraded our room as we were travelling with kids

a great selection on the evening room service menu

bar area was cute but it was the room itself, the view from the balcony was just fabulous

old coaching house type building fantastic restaurant and bar with friendly welcoming

and bar closed at 4pm on a sunday

was a large car park, and the motorbikes dotted around the bar added a tasteful touch to the overall theme

no restaurant and bar due to electrical fault - but not their fault ! !

friendly staff at the gyros assisted with early check in

earlier check in and late check out had email to confirm they told me to take it up with booking

the late check out. the comfortable bed. helpful staff. cheap for one night too.

i really appreciated they had gluten free options available at breakfast time thank you

catered meal was very poor. laundry and parking expensive

they charge to use the spa and gym so we didn t no mushrooms at breakfast

stay in your hotel when we visit cardiff and we always get a pleasant stay, we normally order room service as it s easier with our baby, and it s always tastes incredible and gets to us

smart hotel lovely room and food was the same !!! my boy loved the pool

one of the highlights of my stay was the breakfast

clock in the spa area- we were allowed 90minutes however we were unable to relax fully due to the unknown time,

the gym was better than average hotel gyms

coffee has never tasted nice at breakfast

the spa was a relaxing retreat and felt totally relaxed on the the heated beds and jacuzzi

staff were great and gave us late check out for the inconvenience so can’t fault them

during my visit this time i was kindly given a late check out time even though it was not required

also gave me a complementary late check out due to personal circumstances

at check in we were informed that late check out was only £5 and we could pay this when we returned from our night out

2 different members of staff granting a late check out and confirmed, we still had someone come into the room to question why we hadn't

amazing location nice hotel bar very reasonable priced room

a wish rather than complaint but seeing the restaurant menu in the room i assumed there would be room service but it didn t say if there was or wasn t

we ordered dinner and it came fast and the room service was efficient

probably would choose a quieter location if i were travelling with kids or was not planning on having a few drinks to knock me out

the bar prices were good

early check in as room ready. staff on reception desk friendly, helpful & curteous

service on second day, no one gave us wifi code and most disappointing that tables were booked in bar area for rugby in tv- surely we should of been advised of

the gym was amazing

all good however i didnt like i had to pay for wifi and the gym was closed

, cause we stayed 2 nights , our room didn t receive room service on second day, no one gave us wifi code and most disappointing that tables were booked in bar area for rugby in tv- surely we

breakfast was good, close to train station & all the action

the only complaint would be not having fried egg on the breakfast but that’s only because i don’t like scrambled egg

hotel was quiet despite being right in the centre of the city and the breakfast was great with cooked and continental options and great coffee

great location, friendly staff, clean, nice bar area

the double bunk room - great for my older kids and gave them an aspect of privacy - deluxe double room also great and fantastic value for a

room with a great view from the top floor, cosy and comfortable, netflix and wifi access was great for a chilled night after some shopping

is a very clean basic budget hotel with wifi, tv etc included but clean which works well

ee), there was tea/coffree making facitilities, tv, good bathroom, with

the ironing board had seen better days,lovely tv, free wifi was nice and a lovely view at night

wifi easy to use and fast

room service was excellent as was the restaurant and cafe/bar

late check out option for 10hr was beneficial

didn't bother my kids though

gym clean, small but good range of equipment

wifi is very weak.