the recent coronavirus situation many properties have to close facilities like the pool and spa, and no breakfast was available

not being aware that i had late check out and opening my door with their own key before i had a chance to answer the door

breakfast in the morning, clean, comfortable and quiet rooms in a great location

clean, comfy bed, great room quiet,decent breakfast

proximity to the gym and having 24 hour access was great for me

the kitchen in the room was nice, but an oven would have been super helpful..

our room was on the first floor. easy in and out. kitchen setup was okay.

provided in kitchen setup (dishes, pans, etc

near lots of attractions, kitchen was great bonus

house keeping thru my dirty laundry away cause i had it in a trash bag

in the room is nice, and there was a laundry room available on the floor

friendly peronnel, comfort rooms,wifi,

the wifi was superb and among the best i've ever experienced at a hotel

breakfast was a surprise location was great staff switched me from a double bed to king free of

we received 2 rooms first room was checked in at 10 pm in was fine my kids came in at 2 am and they were told there was no room available and to try and find a different

not lots of tables for breakfast.

close to everything. clean. good breakfast.

i like the breakfast the moment was good

the breakfast was good. from 6 to 9 am. the staff was friendly.

good breakfast as well

we were given a complimentary breakfast which was lovely and the free shuttle to the airport was great

beds, bathroom and airport shuttle

staff/shuttle was so very beneficial for our trip

restaurant bar only had three stools and bartender said they couldn t add more

appreciate the airport shuttle service and the friendly staff

we had dome noise complaints about the kids staying in the above us and the front desk staff moved us quickly to a better room on the

everything went excellent, and my kids love the experience

we didn't get to enjoy the pool or gym but they both looked very nice

extra lighting on the headboard for reading was wonderful), with great amenities and a nice hot breakfast with lots of options

staff was very friendly, the pool was smaller but nice and kids enjoyed it

we stayed in march 2021 and they were allowing guests to book a time slot to use the pool, which a lot of hotels aren’t doing

room had a ripped curtain and the pulley gym equipment was a little rusty (treadmills and elipticals and bike were in excellent shape) so it

friendly staff clean rooms nice pool.

the pool and fitness center and times open were wonderful

gym and swimming pool are great to relax after full working day

my kids enjoyed the pool, and the town has a small town vibe with hip restaurants etc

the pool and shower then comfortable bed the breakfast was the best

the room had a pull out bed, so we could comfortably sleep all six of us(four kids ages 9-13) in one room

pool hours

breakfast was excellent

parking was free and the location was convenient and easy to get around

rooms were very clean, they had a heated pool for the kids and bar for adults

kids loved the pool and breakfast

food was great staff friendly i loved it my husband and our kids enjoyed the stay :) even the drinks at the bar was amazing

pool closed to early and that sucks for us night owls who like to relax during late hours

good breakfast in the morning and clean room, the gym was nice.

kudos, didnt use the gym so i cant comment but that looked nice

the kids doing cart wheels i. the hallway until 1:00 am.

i loved the gym and the dining hall

was conveniently located, clean, quiet, good free breakfast, looks like a bar is coming or just getting remodeled

breakfast is ok.

gym n breakfast rooms were great

staff is very friendly, hot breakfast daily.

the continental breakfast was well served

breakfast was not great. missing bread and some other things.

i liked that the kitchen area has the necessary things for cooking and eating to make staying there comfortable

space, the bathroom, the location, the metro in front, the breakfast, mostly the egg and ham english muffin, the coffee

breakfast was nice and convenient. sofa bed was comfortable.

the laundry facilities were very useful

i didnotget a chance to have breakfast

the location from the metro laundry facilities rooms in itself quite big and comfortable

pool is small but really most people don’t come to the boston area to hang out in the hotel pool

the lavender sauces were a very pleasant touch, gym was well equipped, pool area small but clean

the pool are was not clean

checking into the front desk was very easy also i requested an early check in and they didn’t hesitate to help me out

was denied room service due to the restaurant being understaffed

like the bar facing the lake and all the staff was very nice is my second time and will be back

their ad, breakfast was included

was clean there was enough parking

wifi was too weak. wasn t able to access wifi inside the room at all. tub was dirty

to drop off our cars at the airport and be driven to the airport it was no problem to take the shuttle

good staff, good breakfast

also, i like the attitude of the people at the front desk and the shuttle bus

breakfast was good

hidden gem. great shuttle service and customer service.

room service.

didn t feel entirely safe. the free wifi didn t work. shabby.

no wifi at the time i was there. and no coffee

also, we took the free airport shuttle in the early morning, it was a short 10 minute drive

we didn t get any room service until the last night at 5

everything!!! from service to breakfast to location

the breakfast was excellent and the hotel changed up the offered menu items every day so we didn’t

the bar was open friday night and the bartender was amazing

extremely clean, pool, gym, very quiet at night

breakfast was good especially help yourself and seat yourself

very nice stopover hotel, friendly staff, delicious breakfast

gym facilities are excellent

that booking the property so be prepared to take taxi and uber’s especially if you have young kids

air conditioning seemed to be at just the king suite room and not in the living room/kitchenette

the meal from the bar was delicious

its covid so we had breakfast in bags. the food was ok and it was enough.

breakfast had lots of options

we did not have breakfast.

hotel was clean breakfast was perfectly acceptable common areas were nice gym was again, perfectly acceptable for a hotel

good breakfast, nice swimming pool for kids, very friendly staff

the breakfast buffet has a great selection, and the dinner in the bar was fabulous, too

used everything pool was heated very good temperature, gym could be little bigger but was fine for two, the restaurant has a delicious steak and the

unfortunately the gym was not available due to renovations

loved the shuttle to/from the airport

used shuttle to the airport

was super efficient and very very nice (what an asset for the hotel); the lady tending the bar was also super nice, and in general the staff was superb

the room was spacious and the breakfast

were clean and a good location restaurant and bar downstairs full kitchen in the room all in all the fantastic

the breakfast bar was also exceptional

everything. especially the updated gym

that the pool wasn't open

fitness center updated rooms fireplace

also the lady who tended bar was superb

especially if you are in there with loud obnoxious kids like we did

breakfast was expensive, bar was closed, and pool was tiny

late arrival from the airport and the shuttle waited for us

shuttle took a really long time to arrive, but hey its boston and it was after 3pm traffic was a

free shuttle 24/7; good complimentary breakfast and great service

free shuttle 24/7; good complimentary breakfast and great service

the hotel was clean and comfortable and i appreciated the onsite laundry (getting rarer these days)

was nice, gym and laundry services were exceptional

gym air con was not running

room, location, shuttle, peice, stafff.

and the airport shuttle was a huge plus

was a lovely modern property, fantastic shower, great breakfast and every single staff member we encountered was just lovely

location great breakfast, shuttle service good location & price

had a nasty smell of weed, which is very uncomfortable, especially when you are traveling with kids

having a laundry was a nice bonus. the breakfast was excellent. the location was close to the

items at breakfast were occasionally tepid

plus to add they should have a bar or something,maybe an arcade,i have lots of grandkids and sometimes when your in a inn,hotel or something kids should have something to do

great but the bedding for the pull out sofa was inadequate and thin - kids were freezing in bed wearing their sweaters

new and clean, nice pool for the kids

the kids loved it

the decor, the staff, the room, the gym, the pool, the cleanliness, the location

the hotels sits opposite a retail park with a bowling facility which is nice however no kids after 7pm

bonus, it's attached to joes american bar and grill, which has a great gluten free menu

were extremely nice from check into to breakfast i really enjoyed my stay the rooms were very clean and well maintained

very good, breakfast, wifi and very clean

left prior to breakfast bar was open!

dunkin donuts, d'angelos, and joes american bar & grill within a minute walk of property

they were able to book us in early which was nice but when i called the day before to ask about it i was met with a not so nice

laundry machines broken

full of boxes stacked badly, the door of the bending machine gets stuck, the big doors of the laundry facilities are wide open just right of the main entrance

i was very pleasantly surprised to discover we had washing machines and dryers for laundry on each floor

a lot of work elevators dirty divots in the floor of elevators, ice room laundry area dirty, ceiling in bathroom was pealing, just looked unkept

soft beds and pool to entertain kids

beautiful, clean, super comfortable bed and a great breakfast

no airport shuttle and about a mile from public train to downtown

gym and swimming pool are nice

room smelled like dirty laundry immediately

the hotel pool and gym were handy and most times had the pool to myself

the hotel also offers a shuttle service to the airport

gym was nice

room keys didn’t work twice and i had to go back and forth to check in, scheduled 5 am airport shuttle and found out at 4:59 am that the shuttle is full and there’s no space for me

the staff and shuttle drivers

pool, hot tub, gym

good breakfast. nice pool

the gym was fully equipped

the breakfast that was inclcuded was amazing with a great food choice

to airport with shuttle every 30 minutes, onsite airport parking, onsite fast ev charging

close to target, nice breakfast and big room

hotel is close to the airport for a quick shuttle pick up or drop off, but built well enough that i never heard any outside airplane traffic

convenient location to the airport, comfortable room, scott (in charge of breakfast) was great

the staff at the bar had to be asked to wait on us.

close to the airport with a good shuttle.

spacious room, modern and clean hotel, free shuttle to the airport

the complimentary breakfast was perfect and had many options

good variety of breakfast

location inclusive breakfast dog friendly indoor pool gym.

king sized bed, large room with kitchen and breakfast, as well as shuttle.

pool was murky and there was clumps of hair around the outside of pool

due to covid safety the gym, and pool were closed which would have been nice to know before booking a reservation that was

kids in hallways bags of trash outside rooms

with migrants with lots of young kids in the hallways with room doors open and tons of trash outside the room doors

got our two kids in swimsuits and floatys and went down to the pool only to find the pool was closed for

staff was helpful. good coffee and good breakfast.

fridge was only kitchen device what we used

to turn our car in a day prior to our departure at the boston logan airport and they offered a shuttle and picked us up on the day we delivered the car and then took us to the airport in the

breakfast was good. the coffee was the best.

clean rooms with a nice size kitchen for our needs and a large bathroom

to airport, shuttle bus services, full amenities and great restaurant

the bar atmosphere was pleasant and our bartender was

excellent staff, very clean, great gym and nice pool. good and regular airport transfers

close to airport, 24hr snacks for purchase, pool, free airport shuttle

happened both times i went to use the laundry facilities so it was a minor

pool definitely and beds are so comfy

we stay given who only needed it for the night for nye and only had less than 10 min drive to the casino

room was super clean and staff very friendly. the bar was really cozy and nice

there is a pool, a basketball shooting area, and table games for kids

pool and basketball facilities

and the wifi was not

they let us have a late check out and that was super appreciated after our long trip as we got to sleep in

e cardio room, one weights

pool was great for kids during layover.

the kids loved the pool, i loved the shuttle service to the airport

close to the highway and dunks. easy parking.

the pool, having scoreboards attached, the staff

the breakfast selection was good but it took a while to get more made as it was busy that morning the

ample parking for everyone

lots of free parking

modern clean hotel , beautiful restaurant and bar within the hotel with a lovely brunch menu

we really enjoyed the hotel bar and restaurant

easy check in/out and flexibility for early check in

even the bar there was wonderful

the bar connected with the hotel served food and good drinks, we didn't eat there, but a lot of other

the pool the kids loved and my husband and i love the jacuzzi

first time i used the onsite laundry

free breakfast wi fi and pool

the staff was so accommodating especially breanna she was wonderful for our request for an early check in

breakfast buffet is awesome. room was excellent for 5 persons

nice rooms, great location and breakfast was good.

booked for the pool, but the water was cooler than bath water and a bit too cool for me

pool, hot tub, shuttle, breakfast, very clean

huge room, very good kitchen, laundry room nice breakfast

the gym was very tiny... and only had one elliptical

she was able to get me early check-in and late check out, which was a big help

breakfast was very good with friendly staff in the kitchen

clean, neat breakfast

they said our king room wasn’t available but she made a plan, after a very long drive with kids i would have preferred a smooth check

spacious and kitchenette was good.

the gym was a little underwhelming but it served its purpose for me and i was happy to use it

well kept. good breakfast.

breakfast, service, pool, staff, cleanliness

kids loved the pool

it has a gym and a pool

hot breakfast was great

the property was good, little old but ok. breakfast and people who works in the kitchen

the desk, whose name i can't recall, called a couple of places for us to check on whether their kitchens were still open while we took care of getting situated

breakfast had few protein options

location, great breakfast

nice breakfast included located near most attractions clean friendly staff self parking

nice rooms with refrigerator. big bathroom. nice gym

gym equipment very basic

clean, comfortable bed, great breakfast and wonderful location for accessing fenway park and downtown boston

location, fast lift, gym

hotels are generally reliable to be clean and have a decent breakfast and a comfortable bed

very nice diversified continental breakfast. newly renovated rooms.

the laundry machine and dryer in the basement was very convenient

this hotel offered a free breakfast w/a variety of hot/cold options

breakfast was amazing. selection was great.

great location, easy parking valet, rooms spacious, perfect for family of four w two small kids

breakfast was great and complimentary...all servers were welcoming..so kind

plus, kids are very rambunctious upon their arrival and could be rude

heated pool for the kids

the continental breakfast was excellent and my sons (15 and 10) enjoyed the indoor pool

value, beautiful building, nice pool and gym, fantastic bar

gym

have liked a book of info in room, telling hot to use the tv, pool, gym and bar hours, where to find ice, restaurants and take out too, close by

gym was great

due to the corona virus non of the amenities, restaurant, or bar was open

ests) and felt the

fitness, pool and jaccuzi were great

hotel restaurant and bar is a perk when arriving late at night

the hotel had a nice gym and pool

breakfast was haphazard. disorganized attempt at covid distancing.

zac at the bar was extremely kind, genuine and professional, and monty the operational manager, made sure to

restaurant / bar was near the front of the hotel, very convenient

free shuttle to harvard square is amazing

the restaurant / bar staff was amazing.

the food options at the bar are not many.

didn't have time to check out the gym

the mini bar was there but we had no way of checking the prices of items before using them which seemed

am not sure why the second night, both my kids and i had severe asthmatic symptoms requiring us to take our inhalers every 2 hours

to covid no gym, no kayaks, and maid service only upon request

the restaurant and bar were comfortable and the food was great

room service arrived several hours after the phone call was placed

room service for breakfast was good

spa was excellent

parking, front desk, restaurant, room service were all out standing

requests were made for a refrigerator

late check out procedures, 3am fire alarm going off in neighboring room, extremely loud rumble from

only had one elevator working and that was a pain to have to travel with kids to and from the 8th floor because it was so busy there elevators were in high demand

- great food in the hotel restaurants - the breakfast buff'e at art was amazing - comfortable

we enjoyed the pool and the bar and the restaurant

across the street from the mall. nice bar area during late hours.

nice gym

gym was boring, like all other

proximity to harvard square, cleanliness, clean and simple decor. i enjoyed the gym as well.

good location good gym

value and very convenient particularly when traveling with kids, breakfast was added as a disney in ice

excellent breakfast, gym, room accommodations

foldout couch mattress wasn t super comfortable, but my kids still seemed to sleep ok on it

more food options would be nice. including room service

there was no room service, but that s because of covid, and couldn t be avoided.

we were able to get an early check in and the front desk and valet were very friendly and accommodating

the room had a kitchen and other

close by a lot of pubs bar and freedom trail

denied request for early check in which also was a n my confirmation i had to tell him to stop saying no

fabulous location and very accommodating to early check in request

the gym was alittle small not all equipment worked

the gym was closed and it was not mentioned when i booked.

the gym treadmills were out of service

no gym as depicted

my bf and i really enjoyed having a cocktail or two in the bar off the lobby before going back to our room- it had a fun but classy vibe

comfortable beds, attached bathroom with shower and basic amenities like coffee maker and good wifi

staff - even the laundry team offered help

easy, i used my walking maps, and it brought me on the other side of td garden, there is a boxing gym, named boxer

the room fee included a $20 voucher for the hotel restaurant / room service, which was not transparent until check in

gym is tiny, but if you want to workout it does have all the equipment you need

breakfast receptionist zallinda; pub stays open late to accommodate travelers; very nice swimming pool

was confusing in the airport, not enough help, signs or information about the hotel and shuttle

gym was clean, new equipment and had everything for great workout

11:30 about 5 kids checked into the adjoining room

very clean, able to walk to airport from hotel, nice restaurant and bar in hotel.

laundry service was very efficient 4

my flight arrived early and i requested and obtained early check in

great breakfast and a great location in cambridge

for added convenience, the hotel offers both same-day laundry service and a self-service laundry room on the second floor

very friendly staff, allowed early check in. breakfast with plenty of choices.

very clean room. and we loved the breakfast.

the gym was not fully equipped

good price but with that comes partying kids in the rooms

like 75-80 the entire time) 2) no early check ins 3) pretty dirty and run down 3) late night room service randomly closes early

with crib they give us the most noisy room ever the were partying so if you are a couple with kids just find something else is a crowded place, nice for

charged me an amenity fee for things such as newspapers/gym/and coffee in the morning

i also like the different restaurants on site and room service

pointing in the wrong direction, breakfast is literally just granola bars and oatmeal packets, no laundry service or room

full laundry

the breakfast grab and go could use some fruit and juice.

nice amount of room in the unit. the laundry facilities were great.

loved the kitchenette! and the whole room. perfect for a weekend getaway

for a hotel that big, it should have a bigger gym

you have to go to the lobby to pick up food--room service is extra.

the gym is amazing

room service was decent and sheet were always clean

room service was excellent. i loved the burger!!

the location is great, the sunday brunch awsome. gym well equipped. mirror tv.... and keep going

the gym cardio area was very stuffy, could use more ventilation or fans.

the gym is open only from 06:00-22:00 wish it was open 24/7

nice service, love the free coffee

and dinner from henrietta s table

friendly staff. nice bar and environment

we used the gym a couple of times which was also excellent

ev charging in garage next door

shared space, such as restaurant, gym and transit lounge were great

the staff was great and the restaurant and gym were excellent

it was nice having laundry facilities on the premise

laundry facilities a big bonus

breakfast was delivered at the time requested and was really good

we arrived very late but this was made very easy for us and instructions were excellent lovely breakfast, stunning room with very comfy bed and great

if you are sporty there is a small gym here and it is well enough equipped to get a proper workout done to keep you ticking over so

too fancy but kids enjoyed the pool and we could walk to north end and faneuil hall

i wish there was an indoor pool.

we have small kids so when

north end, boston commons, esplanade), cleanliness, well staffed, nice little bar, pool and gym were good

we got there they didn’t put room next to our kids rooms how can kids under 12 stay far away from

there were also snacks waiting for us and wine tasting at the bar in the evening

very quiet, comfortable bed, and great kitchen

super cozy atmosphere, truly delicious breakfast and very friendly staff

we stayed in a room with a large kitchen, but there was one pan, no cooking utensils

the bar was set high during my recent trip to

luggage facilities and late check out

staff was great and room service delicious

i) 4:30-6:30 which were delicious

t room service will bring it)

i liked the free late afternoon leomanade in the lobby

no room service after 9:30 pm

we like room service so a lot can improve in this domain .

the gym isn't very equipped with any thing for a real workout

fresh hydrangeas, they catered to our every need from maps, reservations, a highlighter, pens, room service, robes gave is great recommendations and went above and beyond we were literally

good wifi

rooms were very clean and the pool was warm and

room service breakfast was very good.

hotel bar was outrageously expensive.

very comfy bed. great atmosphere and friendly staff. didn t use, but gym looked good.

bar could be quite busy with two tv screens showing both baseball and ice hockey at the same time

fantastic location and the staff was great offering an early check in and late check out

if i was to choose something , the bar wasn’t open when we arrived and during our stay

had nice bar and

the bar was nice and quiet, some evenings had live music but wasn't overly loud

this is an adorable hotel. the bar is fun, walking distance to everything, and comfortable beds.

the laundry room on the 24th floor was very useful

observation deck, free laundry

don’t have a kitchen

the room had a small refrigerator with a legitimate freezer as well as a kitchen sink

the front desk saw us walk in with two young kids and called our room to see if we needed a pack and play

the bar was a little pricey.

clean but ageing in areas. decent gym.

+ wifi was not working

are behind the toilet and super tough to reach while seated for $500 a night you have to have room service

didn't like the fact that there was no room service

the staff were hospitable and friendly, they allowed early check in, the valet was professional

gym was very good

staff went above and beyond to help us during our stay, the hotel was spotlessly clean and we had room service on every day we requested it

the hotel bar was great

we had drinks at the bar several nights.

large spaces, complete facilities, 24 hrs gym & business center, clean , no noise at all.

comforts of home i’m an apt like setting excellent breakfast gym

pool was awesome

having a full kitchen set up was awesome

very easy to work with room was clean breakfast was great everyday

big deal for me, but definitely something to ask about if you have difficulty with stairs, small kids or whatever

they also treated my kids exceptionally well

we stayed on an executive room with a sofa and there was plenty of room for 2 adults and our 2 kids

we felt special receiving gifts for the kids and water when checking in, and a voucher for a complementary beverage

the gym was small.

the room was great. everything was clean. my kids loved the pool.

no bar soap in bathroom. that s it. easy

spacious / pool /fitness room /starbucks/ outside patio with fireplace / easy to find!

this was not the fault of marriott staff as they did everything they could to try and control the kids

pool area should be updated. but, i heard they will be doing an update to everything next year

bar area was really nice

staff, starting with sherley but extending to the valets, reception, engineers, bar men, etc were all singularly

part of town to walk around right across the street from boston common and beantown grill and bar right next-door that has fabulous food and drinks and the bartenders and staff are amazing

the best part was the bar lounge, great food drinks and bartender.

we used the fitness room and ate breakfast at the hotel two times

hotel was great, staff was good. arrived early and they accommodated an early check in.

oh, they have a fantastic gym

got woken up by band in bar nearby.

they got us into our room earlier and waved the additional fee for early check in when they saw i was traveling with my baby

location, good gym, great room, helpful staff

more than 15 minutes getting a server, we got our wine but had to re-ask for the kids drinks

kids did not like them at all

location, pool, room

i love the gym and my daughter love the pool

the best gym accomodations~~ wonderful hot tub and pools

i never requested room service

the gym was a nice plus

excellent location.staff was very nice, was able to do an early check in and a late check out.

the room service didn't work well, food never showed up we had to go pick it up...

staff was not very comprehensive when we request for room service