the breakfast need to have more selection

shuttle service continental breakfast late check out when requested

laundry facilities and vending

at the end of the hotel, it was very quiet and no noise issues, except for people using the laundry from 2200 hrs to 0600 hrs

shuttle service is really convenient and the staff is really nice

we loved their mezzanine area where the bar and restaurant were located.

no beach towels available, couldn't use gym for renovations, try to extend but doubles were no longer

my kids had to go downstairs to ask for additional towelsand

location beach property with boardwalk in long beach with hotel amenities, bar, restaurant and pool

no indoor pool

location to beach low pet fee

only the bar food was available at the bar lounge

the receptionist to the cleaners and bar and waitstaff was excellent

very friendly staff. nice bar and restaurant. close to beach. close to everything. parking easy.

the bar menu is good and tasty

get rid of the obligatory spa charge. i'm 83; my wife is 74.

i had a spa during my stay and the spa area was well decorated and definitely gave a comforting and

the sauna and the pool is a great

the decor the art the pool the location the meals

delightful pool deck, warm water, open air bar and restaurant

quiet recently refurbished room. great convenient shuttle service.

i workout daily and the small gym was well appointed with equipment in excellent condition so i got a decent hour workout upon my

very considerate - early check in and late checkout for air connections.

breakfast and the shuttle service to the airport

clean, helpful staff, airport shuttle and very close proximity to airport.

the staff, the breakfast, and the amazing shuttle service. the room was clean.

front desk personnel exhibited exceptional customer service skills, cleanliness of the hotel, breakfast was delicious, bagels were really fresh

breakfast was very. nice to have shuttle service to jfk

the breakfast staff was not friendly

airport shuttle, clean and comfortable bed

helping staff. the guy at front desk was friendly and shuttle bus was good.

staff helpful and shuttle service was very useful

i did not eat breakfast

airport was close. shuttle left on time. room was excellent

shuttle service was very good and rooms were clean, well kept, and modern looking

great room, great to stay with kids, and breakfast excellent

put out- we saw other guests who knew walk away with them- which started discord with the kids

breakfast of just ok, and location was great.

located staff were kind room was clean and ready upon check-in very easy checkout process breakfast was

the staff, location, breakfast, parking

check in was very easy. breakfast was good. all employees were polite.

amazing breakfast buffet with so many choices! clean rooms and very friendly staff.

br4leakfast and gym

that works there are so helpful the breakfast is great and the staff that comes and cleans the room is

only elevator located outside our room despite request for a room far from the elevators and an early check in

ontime shuttle to and from train and airport

room service, if you need dinner you have to come downstairs to get it

gym, great room, aircon, shuttle, restauarant,staff.

i usually don't care about the wifi, but this time we used it for a work video call, and it worked very well

lack of restaurant or room service

the shuttle drivers, to the front desk staff, the breakfast and the unexpectedly plush and comfortable

easy friendly check in, nice appearance when one enters. large confortable room, good breakfast.

everything was great! good breakfast!

love the double bed esp when traveling with kids. spacious room. amenities ****

love the biscuits and gravy at breakfast

have loved 24 hour room service as i arrived starving after midnight and the market snacks didn t appeal

the shuttle driver and check in experience was good

modern and elegant. restaurant and bar in the hotel kept me from having to drive anywhere.

convenience to jfk. the gym. the staff were great.

location and cleanliness of the room. gym and shuttle.

the hotel offers free shuttle service, all staff we met was very welcoming and friendly, and the breakfast was superb

breakfast

shuttle to airport was very convenient

morning breakfast was the start of the show

very clean. great breakfast and really appreciated the fully equipped gym

hotel hot tub or sauna wasnt working for the mens gym

shuttle/airport

and spacious room; hotel has a small shop in the foyer which is useful for small items; good gym; good wifi

helped me get a cab for flight the next morning since i missed the shuttle to the airport

the gym was very well equipped. the buffets were good.

very close to the airport. very convenient shuttle service.

fast room service

i has to approach my self to the bar to ask for the menu and pay for my meal

food & bar were what we needed - long day and it was wonderful to stay at the hotel, enjoy several drinks

the shuttle could leave earlier as many people had to get taxis or ubers before 6 am

i think it should be noted that it's a continental breakfast.

it was easy to setup shuttle service to/from airport

partners flight wasn’t until 7pm, they kindly offered a free late check out until 12pm

i thought the breakfast was a buffet but it wasn’t really

the gym was a hole in the wall with no tools and few machines

the pool is under repair

the breakfast and the staff was friendly

i think the pool should stay opened later i like to swim at night when it's cooler

i didn’t like the breakfast or how all the accommodations were closed ( gym, pool, etc ).

the breakfast was a bite more extravagant than was anticipated as well considering the great price

nothing to report maybe room service for food would be a nice touch.

granted early check in with no problem

casino right there which was nice

parking

room service for luggage gentleman on duty was extremely helpful front desk happy and

helped me by offering a late check out time

was right there breakfast in the morning nothing to complain about it was nice and quiet everything was

hotel, clean room, especially the bathroom, good breakfast

i did not have no breakfast, was in a hurry too leave for work

comfy bed, early check in, coffee/tea machine

was pretty good easy access to go anywhere through subway and breakfast was good

breakfast was not outstanding . location was however ideal

i forgot to get breakfast.

we didn't try the breakfast

breakfast was a joke - a small bag with a yogurt and biscuit

breakfast could be better!

breakfast is standard as you’d get in a best western or holiday inn express

breakfast is simple but standard - coffee, waffles, scrambled eggs and sausage, bagels, yogurts

beds great, gym good and views good

location is great/ breakfast was good

location price room breakfast

the staff were really helpful and freindly and allowed for an early check in.

the staff was very friendly and accommodated my needs to help me out regarding early check in

if i recall correctly, i had a problem to find some appropriate tv channel for the kids, too - but then, it's not a hotel for kids, i guess

we came halloween and ppl were in the hallway till 2:30 am loud and kids running around not one staff person

size of room and beds were small for a family of four with 2 teenage kids

kids need to walk up to the 3rd floor after the long travel

also the gym wasn't

didn't like the fact that there its no refrigerator in the spa rooms

the front desk person was rude. the spa tub didn’t work as advertised

the spa was nice the room was clean and the service was good ?

the jets in the spa bath in this particular room did not work properly

the towels was ruff for price of spa tub room should have better towels

held my kids hands

midnight i was woken up to what sounded like kids running up and down the hall being very loud

friendly staff. early check in

comfort, cleanliness, early check in

early check in

convenience of the location, because of were i was able to park my 18 wheeler

the pool area is nice

the spa was great and the late

red door spa waiting end of day and bar great with 2 different kind of

the manger was treble they asked for $50 for early check in

my friend and i didn t use the gym or pool this trip but it s always wonderful

this is the first hotel that i have been to that did not serve eggs at breakfast

breakfast, didn’t have any protein.

great location. comfortable bed. very nice staff. clean and safe hotel. good breakfast.

the breakfast was very nice

clean room with comfortable bed, good breakfast

breakfast is just a brown bag, and you can get a hot coffee downstairs

breakfast

breakfast was a simple bag with muffins, yogurt, fruit, and bars

parking no iron the breakfast is not good you have no choice what ever you are given you have no

train close to the window could not sleep very well and the breakfast was very confusing in a bag would have preferred a

the parking lot is not safe

i like the fact it had parking

the parking and the morning staff

the housekeeper and the breakfast staff so nice

i think the breakfast was outstanding too

everything, breakfast was delicious!!

their breakfast was great

good wifi

the gym was available for free

breakfast buffet, the gym, the bed, the shower, close to public transportation, next door to a pub, close to many food

everything! breakfast is amazing, really clean and the staff is excellent !!

the complimentary breakfast was delicious

only bagels were served at breakfast, no toast/bread option available

we booked with breakfast an get voucher for the starbucks breakfast bar in hotel - perfect

to notifying the front desk for room service

the gym was clean and efficient

there is no room service unless you request a day before the actual service

they have a 24hr laundry room

location was very convenient, the service was great and the breakfast was better than the other ramada inn i visited in brooklyn

only one thing the breakfast was not good

goodud83dudc4d10 out 10 room clean, location is good, checking fast the staffs are nice breakfast was excellent to be honest i don't know why people gave that hotel negative comments

convenient location,clean room comfy bed and modern bathroom. wifi v.good. nice breakfast

very comfortable clean and like new facility and the breakfast was good

the suite was exactly what we needed. loved the kitchen.

i really enjoyed how the room had its own kitchen abs was able to cook for the time i was there

quiet, great location, very nice staff, spotless, nice pool

if it wasn’t for the waffle maker (which is a novelty) then we would have struggled with the kids

complimentary breakfast ends too early 7-10am would be better

the pool was closed due to covid but that's ok... very quiet

ample parking, handicap parking close

the bar was great

parking lot

just the location and laundry

parking

just the food for the continental breakfast could you some upgrading.

friendly staff always went the extra mile and free breakfast was surprisingly good.

parking lot was very tight

parking lot is difficult to navigate because of space, however, it is free, so for ny, it's

room service every 3 days

breakfast every day was excellent, with scrambled eggs, potatoes, meat, waffles, cold and hot

don t have room service everyday

really needed a new bar of soap in our bathroom after a couple of days

good breakfast, room service, clean, near to burger king, starbucks and bus stop line q12

they always accomodate my requests either for early check in and my preferred floor...

due to covid-19 the breakfast was limited and the pool and fitness center were unavailable

the front desk personnel and the kitchen staff

the front desk staff, kitchen and maintenance personnel were amazing

kitchen staff was rude and full of attitude

ohh and i enjoyed the gym

i liked everything, including the breakfast buffet.

eggs aren't very good but coffee was good as well as bar service

very relaxing get away excellent job laundry, more than enough blankets, pillows, towels, very clean - what a wonderful hotel and staff

we loved the pool and the breakfast was amazing and it was included

and fast check in, room was clean and modern, great pool and gym

loved the setting of the rooms most of all that it had a mini kitchen on it with things i needed to

big rooms. nice, spacious pool.

rooms are very large and all have a patio that faces the pool

had a suite that had a terrace that leads to the pool

we enjoyed the game room( ping pong table and pool table)

clean, modern, centrally located, nice gym, friendly professional staff

gym and pool need renovation

the pool was locked . said to talk to the front desk but i didn't want to

modern amenities and cost room- staff really friendly and helpful in breakfast bar/ bar and front

the room was fantastic. breakfast was delicious.

broken equipment in the gym no shower in the pool area. no jacuzzi

having access to a full size refrigerator and kitchen made me feel like i was home

kitchen could have additional equipment even just for simple cooking, such as a colander, small

us most of our money back so we can actually buy extra food some we cannot use the pool at the gym but like i said i do understand because of the covanta virus but i could have found a cheaper

the hotel was clean and modern. the facilities worked perfectly. the gym was a great bonus.

good gym, right near metro

bed was comfy and the gym is well equipped.

staff was friendly, they let us have early check in and late check

clean and new room and bathroom, beds were comfortable and gym was good too

front desk was very welcoming very helpful of him explaining where everything was like where the gym was when was breakfeast in the morning he told where the coffee and tea was i would definitely

wifi poor connection in our room.

i was surprised they don t do room service because they restaurant is attached to the lobby

ey have a restaurant but was closed) as most of the

would really benefit from a bar where other concert goers could meet up

it was quiet and clean with parking on site.

we did not have breakfast!

breakfast was fine

the breakfast is pretty spare, but it was not advertised as being luxurious

the breakfast served was terrible

breakfast was a simple continental breakfast with hardboiled eggs, cereal, donuts, bagels, and

when i got there for breakfast i was told i needed a voucher

we didn't have breakfast on site but there were also a few chain breakfast places on the same street if people

room was nice, there was a restaurant attached to it which made it convenient for breakfast and other meals

and the waiters made sure to get our order right and always made sure we were comfortable did laundry too very good place for shopping

i was a bridesmaid and was not provided any early check in, not even 30 min early

like smoke, right next to the train so i could barely sleep, room key stopped working,and no room service

- there is no room service (no floor cleaning nor even the trash bag replacement)

room service never came , we had to let them know we needed towels and garbage change and our floor

room service was nice and on time

room was clean (although there was no regular room service), and the subway station is within walking distance, which made commuting around the

the best part was the staff; reception (we miss you already) housekeeping, bar staff - everyone was amazing

place to stay clean and breakfast and bar down stairs was great bartender ryan was great

close to the train, the laundry, the restaurants

was loud music at the bar next to the lobby but it was july 4th weekend so i guess it was party

room was on the 8th floor right next to the laundry, and the mashines in there were very loud and ran 24/7

the rooftop view was nice for breakfast

they always have fresh tea at the lobby and great breakfast at the roof

not too much. maybe breakfast

breakfast was not good n room is bit small in size

breakfast is just ok and there should be a microwave in the room

complimentary breakfast was ok

very nice , clean, friendly staff. the breakfast room had lots of different foods.

breakfast was good, however the eggs were powdered❗ get real eggs please and need more cable

everything, the breakfast and the room and everything else.

breakfast was good and had everything you’d need in the morning

breakfast items

incredible staff, along with a great continental breakfast and gym facility

cleanliness, how close it was to train station just by walking, the breakfast, and the staff was amazing

gym room

the only reason we didn’t enjoy breakfast was simply due to our schedule, but we’ll definitely try it next time

breakfast was just okay

the breakfast room is large with a tv and the assortment of breakfast food is amazing

breakfast was ok but could have a few more choices for breakfast

good breakfast.

daily breakfast, easy access

housekeeping, no room service, no breakfast also unde construction and amenities were very poor

flight was canceled and the shuttle picked us up and took us to the hotel

and the worker there are negative people and they were bothering me and my kids

the shuttle that took us to airport!!!

very large rooms and free airport shuttle to

beautiful hotel , nice pool and rooftop lounge/ bar . close to citifield

big room comfortable mattress kindly service bar good location

have to buy at lobby bar for over $3

rooftop and gym room was a great addition to the stay

not told we had to ask for daily room service so received none bar and restaurant on top floor had a minimum so could not just grab

staff allowed a late check out

the kitchen staff young lady was a hard worker, kept things tidy and clean, and

clean, comfortable, spacious rooms, complementary breakfast and 8 min walk to subway station

plenty of places to eat walking few minutes shopping free breakfast

it also had a complete kitchen, stove, fridge, microwave

was located in flushing , close to stores, room service every day

nice size gym

we didn't get to use the room service but it was very

would have been nice if they offered a shuttle service to citi field for the concert

the gym was amazing i wish i got to use it but i was only there a short time

i took the free shuttle bus to laguardia airport ,the driver ,sammy is very nice also

breakfast it's same all day.

in room electric water kettle disposable slippers, tooth brush and tooth paste fast wi-fi late check out policy:

rooms, comfortable bed, quiet, helpful staff, free breakfast, good wifi, satellite tv, reasonable rates, no extra fees

the breakfast did not include many warm options for kids.

the breakfast was fine and good enough for us and their warm breadrolls were delicious

and as if the kids don’t spend enough time in the water we got to use the hotel pool too which is tiny, but nice

there's not much to do in the hotel when you have kids.

the beds were comfortable and the kids enjoyed the pool. i enjoyed the hot tub.

from the staff, room cleanliness, exceptional breakfast and spacious rooms, as well as the pool, on site restaurant and gym i would say there isn’t anything that i think they need to

now mind you as he was talking on his phone with, i'm guessing his wife and kids the whole time