this visit we were put right next to the laundry room so early in the morning we were woken to thre sound of a

wifi not very good. kept dropping out.

location great bar open late easy check in comfy room

car park was full - with some people leaving their vehicles where there was not parking spaces

if i'm driving down (from chester) it's good to get parking

breakfast had everrything

easy wifi connect

the staff were exceptional, particularly the friday night bar duo

breakfast very good

before knew what to expect, a short walk to lots of restaurants, hollywood bowl, cinema and fun golf

room spacious with extras, iron, hairdryer and option for laundry to be done made the stay very

my room next to the laundry shoot carried the sound to my room

of clean towells / laundry / cleaning is a pain but tough times for everyone so understand why there is none

no guest laundry

quiet location. clean and comfortable staff were great. breakfast was very good

laundry in corridor biscuits well out of date overall musty smell need major upgrade way over

no laundry service

room was very dated. bed was too firm. though the wifi signal was strong the speed was so slow.

welcome from the young lady on reception, relaxing evening & food served in the bar while watching tv

cleanliness of room.... no wifi access

room #10 is by maids workstation- laundry. very noisy! pillows were hard.

delicious cooked breakfast, good choice, quality ingredients

breakfast was amazing, gorgeous setting and lovely choices

would have been great to have had a mini bar in the room

there were plenty of options for breakfast and all of it was delicious

our toilet didn t flush well and took a couple of flushes to get it going and no laundry service

on the website ironing and laundry was an extra payment and then i found an ironing board in the room and iron

that breakfast wasn t included in the price.

plenty of parking slots

no answer from room service.

wifi was a little bit annoying to get connected but it didn't matter because i wasn't there for the

parking isn't an issue for larger vehicles as there is a car park right at the side

answer machine and parking signage

the receptionist was very helpful with my early check in

bar is a bit weird, no one really goes in there other than friends of bar staff, feels a bit

should keep pet friendly rooms separate

location , plenty of parking , next door to fast foods

hotel pitty they didn't have a bar could do with picture of the food court on there

travelled with my pet dog who found two sweet packets behind one of the beds within mins of arriving

my bank and her reply was 'well i can not check you in then sorry, well i'm standing there with 2 kids i was

breakfast ok

the breakfast was good. ghe room was clean & cosy

breakfast okadequate facilities

i had an excellent malay curry breakfast.

they made us fresh breakfast every morning

disconcerted to find them already hung on the towel rail as they did not look so fresh from the laundry

to control heat noise from the kitchen right into early hours room must have been next to laundry all we heard

i think in terms of kids food there needs to be some more options (especially picky kids

wifi is patchy!

very quick room service and collection of items once finished

the hotel was like a time capsule and the pool was a delight

the gym is fully equipped, one of the best gyms i've seen in a hotel

room super, breakfast lovely the bar was great too

room service food not good and mugs at breakfast not in keeping with a quality hotel cooked

parking, people park park badly, very hot in your bedroom,

parking was limited as used by staff near where accommodation was, lighting very poor

same with the bar - it closed at 8pm so although we absolutely loved it - just consider what is important to

ample parking, appreciate not being charged to park on site

breakfast at the golf club was delicious, very reasonably priced, and served by a fantastic waitress who looked

wifi

i get to travel allot first real time i've seen a laundry room available , microwave room with cutlery was also

the laundry room and microwave room.

wanted to use the laundry room too but couldn't again because of covid

staff were great and really helpful, i particularly liked the laundry machines on our floor and the kitchen with

we thought it was good to have a laundry room and microwave room which we used

parking limitations due to onsite works

room service was excellent

parking is not secured

parking right outside our door to our room. ball room.

wifi gets slow when busy - could do with an upgrade

access to the rooms is via a rear exit with bags of dirty laundry stacked outside and black bin liners of

cosy, parking, location.

parking was good and noise at night/ early morning ok

hot water bad wifi no early breakfast - i could nt wait until 9

easy parking

the breakfast in the morning (our kids loved it) was fantastic to start our stay in london before heading to

great location, walkable distance to the airport, tasty breakfast.

the room was pretty small, especially once the sofabed was out (i was sharing with my kids aged 3 and 6), but

no password or complicated login system for wifi

breakfast was lovely in the morning and the drinks ordered at the bar in the evening where enjoyed in nice

were they not fresh, or was that the smell of the laundry soap

10 parking charge, no actual reception and worst of all the room above us must of been a laundry or something

i wished there an offer in booking days or breakfast

minutes walk from luton airport arrivals nice hotel very clean and friendly place wifi free and very fast

they offer breakfast starting at 4 a

front desk was so lovely & helpful, & the gentleman on the bar was wonderful & totally spoilt our kids

the restaurant was fantastic, especially impressed by the healthy kids meal options and the staff

due to covid breakfast was very basic and the bar and dinning area were shut

24 hour room service including pizza, desserts and

24/7 room service

someonelses cleaned laundry still hanging on wardrobe

someones leftover(clean)laundry hanging wardrobe door not

at a bar table and then kindly showed us the little booths for tv when eating bar snacks with the kids

every member of staff were helpful the first time i ve seen that in a hotel from reception to bar staff

airport, really spacious and quiet and the restaurant and staff are lovely as well as the rooms, gym, cleaning

i really enjoyed my stay with friend and her kids

then that gym was excellent, goid and new equipment

the hotel staff was excellent, and may i add that they were kids friendly too

good breakfast

i used the gym which was good

great bar and restaurant

fast efficient room service - again with a smile

the bar and restaurant were great and reasonably priced

lovely little extra added touches, the restaurant & bar area were very welcome & breakfast was excellent

free wifi and charging ports breakfast was great

parking not sufficient

parking used by others

small car park but phoned hotel and they advised on additional parking opposite

wifi very good

no breakfast or cosy bar as advertised

lack of proper room service and proper laundry service

a car it's a very good location near to major road links and plenty of parking

london but still away from the mess, there is a huge parking space and ev charging (only 3,7kw max)

clean rooms, spacious, lovely toiletries, huge bed, easy parking, and really lovely building

plenty of places to eat, great if you have kids or just a couple get away

quite clean parking

breakfast situation was explained, i tried to add it in the morning but was unable to as i wasn't

parking and wifi with a good room

shower was a little slow but perfectly adequate. wifi was slow in the morning.??

disabled parking

there was a halloween party going on in the bar area which we went to and had a great night

hotel on arrival lots of kids out the front and rubbish left all around, looked untidy didn't get dinner,

lot s off parking. very clean and staff was pleasnant.

room service food was exceptional

apart from a card on the door offering to order breakfast room service; there was only on book

great gym. breakfast nice

breakfast and bar food was delicious and the staff were outstanding and nothing was too much trouble

the garden is stunning and the breakfast is world class

we arrived quite early and there was plenty of parking

of car parking

on complaining was told that they could not keep up in the kitchen when they had a wedding and the hotel was

i was also advised that the laundry service was available and the items were to be dropped at reception by 7

breakfast could have more on the buffet. cold meats, cheese and more pastries

in the photos, the fact that we didn t had a fridge in the room was not convenient, there were wifi issues

the bar area was lovely and served a good selection of drinks and snacks

like in a lot of older buildings the wifi can be a tad slow in the room but it was ok.

the breakfast spread is amazing, staff are lovely and the entire establishment is very clean.

was staying in the hotel to work so appreciated the choice of areas to work from + wifi in public areas

is great, location, free parking, the bed was huge and very comfortable, breakfast was great, staff very polite

early checkout on sunday as breakfast was served up to then

lift felt like it was going to break down , we went away for the first time in 9 years without kids and the spa

no laundry room.

breakfast and attending staff is are brilliant, super friendly and quick to

more tables in bar area

as advised i phoned on the morning to see if we could have an early check in

had to ask about wifi

bed, clean/good sized rooms, helpful staff, good evening meal selection, great breakfast

the pool and sauna , the food , the hotel in general

pool and gym

kids loved searching for harry potter characters , great fun and pool lovely, also kids eat free is

the breakfast was excellent, with a good variety and high quality

to covid precautions the kitchen in the lodge was discounted, there was no laundry room, so ended up using a

loved how the hostel was built into wooden huts and each had its kitchen

kitchen was huge, the rooms were big and it had a toilet and a separate shower room

there's a free parking, it's near the train station and tesco supermarket, moderate space in the room,value

there's plenty of parking space

of had wifi, the bed was a little hard, would of liked to of known we was staying in the barn area in

wifi in bed room non existent.

the bar menu is limited and repetitive. drink prices are slightly high.

wifi was poor where we were located in the ridings and barn annexe

good location. lots of parking. grounds lovely good wifi

clean comfortable room, ev charger on site, and bar / restaurant by the river

room service came and removed a spider with no quibbles

difficulty finding any car park space. ev charge space was occupied by non electric car

quiet location plenty of parking

hotel has a quirky charm with low ceilings, a cosy bar with an open fire, and festive christmas music