i liked the hotel it had everything, breakfast, laundry room, microwave, it was great!

i also like the fact that they had a laundry room

the carpet is terrible, even in the hallways, especially near the laundry/housekeeping

laundry-closed

after i get to desk i m told they don t have any but will send some one to get some from laundry and bring

couldn t use laundry as it can be only paid by coins, and no where i could change coins.

like wifi and outlets for devices convince to airport and pickup service

when the kids were running up and down the hallway making noise at 10 pm .

room was updated and the bed was comfortable and breakfast was included in the price

then we were given another room and the wifi didn't work

check in staff were very helpful and twice went out of their way to help me (with laundry

not have laundry service

the staff was very accommodating to our requests and we appreciated the shuttle to/from the airport

free breakfast

wifi was a little shaky, but still got the job done!

on the tables in the common rooms there was what i hope fresh laundry that was being folded and sorted i guess

kids at the pool (only 5' fee) doing flips and diving made us really uncomfortable

comfortable, we got extra towels easily, the pool and spa area were nice and very clean, the gym was super and

salt water swimming pool is nice too

restaurant attached to hotel that has room service

some of the breakfast was good. pool is indoors. free laundry.

have laundry in premises, could be a good option if longer stay and travelling with

and hot tub were not working and my room was above the laundry room in which they did laundry until 11pm each

the free laundry, the free breakfast, and the decor of the room.

i had to roll my mother in the parking lot and pull her up the curve

they have laundry facilities available, good breakfast and free parking

the staff was helpful and we appreciated being able to do laundry

laundry room filthy with broken equipment

then there was a laundry room that did not have a coin dispenser so we had to go to the front desk to get

is very pleasant and accommodating place is clean and staff are helpful love the on site laundry facilities

pool and hot tub were nice

outdoor bbq, porch, rooms, kitchen, size, housekeeping

the pool was warm and i could actually enjoy it with my kids

breakfast had lots of choices and all were very tasty

kitchen amenities and daily breakfast

the amenities great fitness and coffee shop the snack shop the bar all great

plenty of parking everywhere

pool, restaurants, soaking whirlpool tub, free breakfast buffet

staff but friend called for someone to bring up a luggage cart as she was traveling alone with 2 kids

for the following saturday after cruise but wanted 50 dollars more so we stayed at hampton and shuttle took us

bar is nice as well with deck out back on the water

wifi and coffee machine didn't work

i asked what the hotel offers and the front desk told me only about a gym

bar has great drinks, service by michelle was wonderful and pleasant

the waterfront views, hotel room, and gym facilities were all great

smell of smoke, dirty, breakfast sucked, laundry facility was not in use due to construction

we almost had to switch rooms as 11:30 pm because no one had a key to laundry

also, the laundry dryer didn't seem to work well as our clothes were still damp after a whole hour of drying

they said laundry service was behind so we had no towels for our entire stay

was slow and laundry was out of service, but the stairs were accesible

laundry room only had one washer and one dryer.

location, pool for kids.

pool n gym closed, breakfast not offered

my kids really wanted to swim

i know they will say they closed the pool from covid but i call bs because the gym was open and they don t

the patio, elevator and laundry room could use some sprucing up.

when i noticed it, the front desk agent helpfully advised where we could find free parking at the event

breakfast was kinda lousy

swimming pool, breakfast, room for my whole family of 6

the gym needs so upgrades one machine was broken etc.

and the hotel offers no laundry service

i asked for late check out and was woken up at 10:50am by the maid

no free wifi, no free parking place no regrigarator..

food was great for breakfast. bar and food good at night.

kids and i had a great time

and if housekeeping is that proactive, how was there dirty laundry in my trash

brick wall; unstocked vending machine; unimpressive exercise room in basement; no pen, pad or laundry bag in

guy in breakfast was great however front desk totally disinterested - asked for laundry nearby and was told to

hotel's gym could need a little more updating, and the restaurant's menu was dated (however there are many

was a room service tray with dishes and glasses from a room down the hall left there for the entire time

no dry cleaning/ laundry bag provided

the guest laundry was good and a bonus for travellers but was an extra cost.

property has laundry facility on site which is a big plus for long stay traveler

the amenities were top-notch, including high-speed wi-fi, a smart tv, laundry facilities, and a sleek, functional

bar had a very small selection of alcohol; also no straws for drinks anywhere in the lobby

to come and go; staff always said hi; easy to do laundry (i was on a long trip); room was very comfortable and

great size room & bed, comfortable, good facilities on site (guest laundry, lounge, gym).

laundry services apple pay not operating, difficult to find change for machines

laundry service available but no soap for purchase

onsite guest laundry, very convenient

the drying machine in the laundry was not as clean as expected.

i appreciated the laundry room

laundry room is too small and only one laundry in the big hotel

the room was clean and the staff was great. my kids and i enjoyed staying there.

complementary breakfast; staff was helpful; large shower

no laundry facilities

no laundry service

i recommend using allergy-free laundry detergent all the time so you can advertise this and not have any guests

no self service laundry. very inconvenient.

there was no operating laundry service

only drawback was the somewhat moody laundry machine

and there is coin operated laundry on each floor but the staff had no way of providing quarters to use them

location and laundry facilities.

the room had a very bad smell like dirty gym socks

the breakfast is really nice!!

efficient laundry room

also, they have a laundry room but the machines there do not work well, the washing machine does not spin cycle

handy laundry facilities (extra charge) and good sized gym with peloton bike

everything. the cleanliness, location, the big room, the kitchen.

good location downtown, great suite with full kitchen.

00 bill for the laundry room and had to walk to the cvs, the laundry room has no air or fan

we used the pool, laundry, ate breakfast and also used the printer

laundry not delivered to room and some items lost

the only thing that happened was we decided to use the laundry facility and we used the coin machine to purchase

facility was clean and easy to maneuver. parking was tight but the hotel was busy.

maybe the central laundry dryer broke down

due to covid-19 there was no room service and the on location restaurant was closed

it is the fastest room service i've ever experienced

good looking property but staff needs to be more customer friendly specially with ones with small kids

the hotel did accommodate us with early check in and late check out which helped us out

at checkout time, and they could ve gave me a later checkout so i could ve used the pool, the laundry, which

and the laundry machine was noisy all night as our room was across from it

hotel had a pool, exercise room and laundry for guest use

was very good,the pool was very nice could use a little more staff at the check in desk courtesy laundry was

extremely comfortable. good facilities (pool, laundry). breakfast included.

on site swimming pool and residents laundry room

the first night i ended up washing the pillow cases myself in the guest laundry room

kids partied in the parking lot at night, and trash was strewn all over the parking lot

pool was closed for maintenance, greatly disappointing the kids traveling with us

very nice and helpful staff, outstanding room and breakfast

breakfast, laundry facilities

pool was open for the grand children and located next to seekonk grand prix

wifi kept cutting off even when we were moving about on the premises

clean easy parking

great breakfast with friendly & helpful attendants

full kitchen

breakfast was okay but had no options for people with allergies

pool and continental breakfast was great

there is a nice hoop for some basketball games, a swimming pool and a gym

was very spacious with nice kitchen facility

sheets stained, smell of the laundry area near my room

then when inquiring about the laundry they said they had it took me 5 front desk members to find someone that

at 2 pm knocked on the door but no one answered, so she decided to leave the clean towels in a laundry bag

i liked the pool, very convenient location, friendly and helpful staff

the wifi wasnt effective in the rooms

place was lovely - clean, great rooms, small pool - perfect for young kids, nice breakfast

kitchen set up was great. large shower. comfy bed.

the hotel had a wonderful full breakfast, a full kitchen in the room, and very friendly staff

i haves used the pool and exercise room a few times during my stays

the hotel had a wonderful full breakfast, a full kitchen in the room, and very friendly staff

have to sweep and clean up the stairwell that goes from the laundry room to the side of the building

hotel is clean with great amenities for traveling such as laundry facilities

coming off the internet that didn't work,the tv that kept freezing up on us, the dirty rooms and laundry room

did have a laundry room

the laundry facility was down for some time

laundry on site also

wi-fi did not work and the laundry did not work

it seems like many truckers and people visiting to work in the area use this location as i saw laundry facilities

they had my items in trash bins, stuffed in laundry bin, and on the bottom of their cart

they also had laundry machines on the 2nd floor so we didn't have to go find a laundromat

a welcome plus was the guest laundry

location near laundry on first floor was not the best

fridge and microwave in our room, on-site laundry and all areas were very clean!

the busy restaurant below took parking spots.

the breakfast lady was so sweet and friendly.

pool was out of service, kinda stinks to not have the pool in the late july heat.

breakfast, pool, clean and friendly

however , it brought in a little rowdiness from much older kids than mine and i felt like it became a free for

however , it brought in a little rowdiness from much older kids than mine and i felt like it became a free for

variety for breakfast

and our car was sideswiped by a guest in the parking lot but the courtesy shuttle conveniently blocks the parking

the pool was warm and relaxing

is a pet friendly hotel and they gave us a room on the first floor with direct access to a grassy area

i like the hot tub,and the kids the pool.

wifi extremely slow had to use hotspot off my phone

breakfast

the bed was exceptional! the pool was wonderful! everything was great!

property itself seemed very nice but when i went over to the pool area with my daughters which there was supposed

floor was slippery in the pool area.

loved everything here from staff to the pool/gym , breakfast was amazing.

machine by our room ,broken, laundry broken,, no bathroom fans that worked, no garbage bags in trash cans

very clean. pet friendly! staff were nice and informative. hot tub was great and clean.

didn't use the pool or gym, and did not stay for breakfast that was not included but limited in variety

friendly staff, nice room with sliding glass door to the parking lot, good hot tub.

perfect for myself and my kids

laundry facilities would be nice in the main building

had own laundry on premises

i would have liked an indoor pool.

i didnt get to use the pool! haha not a con!

no breakfast

laundry bags

had a lot of options for kids and adults

we've been there done that when our kids were small just part of life

everything, staff was awesome made sure he had everything we needed, breakfast was awesome

the parking was free and comfortable

location is good for us--near family. bed was comfortable. laundry facilities appreciated.

next to elevator, ice machine and laundry

room outside laundry so loud at times. beds could be more cozy

i was across from an ice machine, the guest laundry, which rattled and rattled, and a parking dog

give us a room located backyard noise all night , laundry

breakfast was amazing

the breakfast is well put together

the staff was phenomenal and the breakfast was top notch

staff was exceptional. location is convenient to everything. ample parking.

on-site parking

also has laundry, a pool and a hot tub

to the fully equipped facilities like the large swimming pool, sauna, fitness center and even laundry and cool

breakfast was very good - kids loved the pool -

pool

great pool area for kids. easy check in. room was ready when we arrived. will stay here again.

breakfast was excellent to be free

the only things that i didn't like was being so far from the elevator and no game room for kids.

very clean, good breakfast, helpful staff, shuttle to the wharf area for low price

they even provided coloring pages and crayons which helped to occupy the kids

off every hour to downtown newport - that was such a definite plus so convenient and helpful as parking in

staff was very helpful and the amenities (pool,laundry,spa,gym) were all amazing

there is sand and with kids it inevitability gets tracked in

accommodations were spacious; breakfast was excellent; staff was friendly and helpful.

breakfast, pool, spa were great. our room was comfortable for 4 people and a pet

only complaint we had was the workers in the breakfast area, they never offered a kind greeting, they all sat

the hallways were dark and dingy with dishes and laundry strewn in front of different rooms

the gym is tiny, has no windows, and is placed next to the laundry room

complimentary toward a prepared breakfast, no one wanted to allow that and had to argue for that) wifi

even though there were no meals served at the hotel the bar was open for cocktails after returning from dinner

the kitchen area was huge and everything is so colorful and vibrant

pool wasn t warm enough and dinning room was very cold

the breakfast was ok

the staff was super helpful with any question i had and the breakfast was great

very clean comfortable, the pool was nice, they had breakfast. i got in before check in time.

it made us feel guilty even having kids there

were disappointed in the room service breakfast

the location was decent, we walked to the wharf, the local parks, shopping, dining, a kids arcade

charge for parking and charge for wifi

this area is surrounded by all the rooms, and it s not uncommon to hear kids at play 7am

the skiff bar was