the patio, elevator and laundry room could use some sprucing up.

the pool

room/breakfast/gym

breakfast and gym was open

the bed was extremely comfortable and breakfast was actually pretty good considering that they were

we used the pool, laundry, ate breakfast and also used the printer

laundry not delivered to room and some items lost

00 bill for the laundry room and had to walk to the cvs, the laundry room has no air or fan

the only thing that happened was we decided to use the laundry facility and we used the coin machine to purchase

they put to much bleach in the pool my kids when home so sick.

the first night i ended up washing the pillow cases myself in the guest laundry room

on site swimming pool and residents laundry room

pool was clean and warm

pool was closed for maintenance, greatly disappointing the kids traveling with us

breakfast was more limited than i would have hoped

jacuzzi would had been nice with the extra room next to the pool they had and a restroom in or near by the pool

the kids lived the pool, the breakfast was awesome, something for everyone

great location and friendly staff. nice size pool, good breakfast and nicely priced room.

they laid out rose petals i had sent along with heart lights on the bed so i could surprise my husband on our

was very spacious with nice kitchen facility

at 1 30 am i was woken up to kids banging on my door, the room above me banged all night

called reservations and they got in touch with them and said shuttle was on the way

were kids running up and down the hallways, banging on the walls and my room door

i'm a big fitness person and i found the gym and equipment perfect for my needs

hotel was very clean, the restaurant was very quick with room service and the food was delicious

there s no room service but a great restaurant downstairs u can get food and bring to your room

bed was wonderful, but the dinner i had in the bar was outstanding.

the complimentary wifi did not work at all, and when i went to the front desk, the receptionist had no idea

they are pet friendly, making this a cutting edge experience

the food at the bar was great and the staff was friendly

everything else was nice, the kitchen in the room is a little outdated though

the pool was not available for use

had to pay to park and the pet fee was $25 more than it said on the website

breakfast was reasonable and location was good

but the staff and service are what sets this place apart from other wonderful bed and breakfast

they have laundry facilities available, good breakfast and free parking

the staff was helpful and we appreciated being able to do laundry

then there was a laundry room that did not have a coin dispenser so we had to go to the front desk to get

is very pleasant and accommodating place is clean and staff are helpful love the on site laundry facilities

laundry room filthy with broken equipment

and hot tub were not working and my room was above the laundry room in which they did laundry until 11pm each

have laundry in premises, could be a good option if longer stay and travelling with

the free laundry, the free breakfast, and the decor of the room.

some of the breakfast was good. pool is indoors. free laundry.

5 minute shuttle ride to the airport was very convenient for our 5 a

check in staff were very helpful and twice went out of their way to help me (with laundry

not have laundry service

the 24 hour shuttle from the airport was much appreciated

professional, clean, clean, clean, nice breakfast options, very accommodating shuttle service, location,

professional, clean, clean, clean, nice breakfast options, very accommodating shuttle service, location,

was closed ,tv remotes didn't work,asked for change for laundry machines and they had none,and dryer broke and

after i get to desk i m told they don t have any but will send some one to get some from laundry and bring

desk, esther housekeeping manager, tiequanna night shift, cynthia kitchen and the gentleman doing laundry and

laundry-closed

barely any amenities, no tea in the room, no tissues, no plastic laundry bag, no garbage pail in the bathroom

on the tables in the common rooms there was what i hope fresh laundry that was being folded and sorted i guess

during the check-in told us that the cleaning room service was not available for two days

the staff was very friendly and very accommodating. the pool was perfect for the 3 kids.

offer a pool, that happened to be salt water chlorine pool, very relaxing after long drive

we lived the pool and the restaurant

couldn t use laundry as it can be only paid by coins, and no where i could change coins.

the room design sucks when you have kids because the sink is in the room with the beds

shuttle to local restaurant for dinner great to go breakfast for 6 am

i liked the shuttle service and the outdoor patio off the bar area.

noisy kids next door

the kitchen fleas sticky and there was only two mirrors in the bathroom but not in the living space

even the covid safe breakfasts to go were better than average

pool was small and crowded

place was lovely - clean, great rooms, small pool - perfect for young kids, nice breakfast

were apparently 2 groups of kids staying that night

smell of smoke, dirty, breakfast sucked, laundry facility was not in use due to construction

laundry room was a disappointment - should be a sign to empty out dryer lint basket

was slow and laundry was out of service, but the stairs were accesible

was next to laundry room it was going all night

also, the laundry dryer didn't seem to work well as our clothes were still damp after a whole hour of drying

laundry room only had one washer and one dryer.

location, pool for kids.

the pool was closed and there was no breakfast or coffee in the lobby, but that wasn't the fault of the

i appreciated that the gym reopened the next day

gym out of order

and the hotel offers no laundry service

there were kids in the hallways running and playing in the hallways

room smelled. kept the door open to lighten the smell. wifi was terrible.

just the one night, nice rooms, bar food was very good along with the staff. will stay again.

kids and i had a great time

brick wall; unstocked vending machine; unimpressive exercise room in basement; no pen, pad or laundry bag in

and if housekeeping is that proactive, how was there dirty laundry in my trash

guy in breakfast was great however front desk totally disinterested - asked for laundry nearby and was told to

hooray for the late check out (we work nights so not having to be up before 10am was a bonus)

we have been together for 30 years and have 6 kids

the guest laundry was good and a bonus for travellers but was an extra cost.

no dry cleaning/ laundry bag provided

property has laundry facility on site which is a big plus for long stay traveler

the amenities were top-notch, including high-speed wi-fi, a smart tv, laundry facilities, and a sleek, functional

that most facilities were closed like the gym, and was also sad to find out that the staff at the desk were over

i recommend using allergy-free laundry detergent all the time so you can advertise this and not have any guests

c) no laundry services on site other than just pressing

no self service laundry. very inconvenient.

no laundry service

there was no operating laundry service

and there is coin operated laundry on each floor but the staff had no way of providing quarters to use them

only drawback was the somewhat moody laundry machine

location and laundry facilities.

no food room service, no car service

the gym is small and only has one bench and some of the weight are missing

laundry room is too small and only one laundry in the big hotel

the drying machine in the laundry was not as clean as expected.

i appreciated the laundry room

close to elevator, not a problem during covid), well-equipped (a king study, even had little kitchen area)

the shuttle service, cleanliness, and friendly staff.

also, they have a laundry room but the machines there do not work well, the washing machine does not spin cycle

handy laundry facilities (extra charge) and good sized gym with peloton bike

efficient laundry room

very good breakfast, super friendly staff, spacious suite. great walkable location.

access to train, and buses are within walking distance, the rooms are equipped with a kitchenette, saving money

onsite guest laundry, very convenient

laundry services apple pay not operating, difficult to find change for machines

laundry facilities doesn't include free detergent or fabric softener. hampton inn does.

to come and go; staff always said hi; easy to do laundry (i was on a long trip); room was very comfortable and

great size room & bed, comfortable, good facilities on site (guest laundry, lounge, gym).

maybe the central laundry dryer broke down

it is the fastest room service i've ever experienced

restaurant and bar were closed on sunday and there is really nothing else very close by

tried to get something to eat in the pub/bar downstairs after the show

lovely gym and big ballroom downstairs

sheets stained, smell of the laundry area near my room

then when inquiring about the laundry they said they had it took me 5 front desk members to find someone that

at 2 pm knocked on the door but no one answered, so she decided to leave the clean towels in a laundry bag

pool was amazing

my room was clean, the breakfast was delicious, and the convenient shuttle service made navigating the city

and the laundry machine was noisy all night as our room was across from it

hotel had a pool, exercise room and laundry for guest use

was very good,the pool was very nice could use a little more staff at the check in desk courtesy laundry was

extremely comfortable. good facilities (pool, laundry). breakfast included.

at checkout time, and they could ve gave me a later checkout so i could ve used the pool, the laundry, which

breakfast, laundry facilities

no big deal but pool under construction.

very clean and great breakfast

always very clean, the staff are always friendly, and a great breakfast with lots of options

the pool was wonderful clean and an added bonus for my grandaughtet

location is good for us--near family. bed was comfortable. laundry facilities appreciated.

next to elevator, ice machine and laundry

i was across from an ice machine, the guest laundry, which rattled and rattled, and a parking dog

give us a room located backyard noise all night , laundry

room outside laundry so loud at times. beds could be more cozy

has all the basic stuff, ice, laundry, e

coming off the internet that didn't work,the tv that kept freezing up on us, the dirty rooms and laundry room

did have a laundry room

hotel is clean with great amenities for traveling such as laundry facilities

the laundry facility was down for some time

machine by our room ,broken, laundry broken,, no bathroom fans that worked, no garbage bags in trash cans

perfect for myself and my kids

pool hot tub comfy beds and bedding very cozy to have a table the tucks away for convenience

the parking was good.

i liked that it was pet friendly and free parking.

had own laundry on premises

laundry facilities would be nice in the main building

cause my car broke down in the parking lot and the lady called her husband to help us

parking is next to your room

cleanliness, comfort, location, cable, wifi, hot shower.

laundry bags

location and price. free parking

friendly staff; excellent breakfast spread.

we've been there done that when our kids were small just part of life

we also made use of the pool and fitness room

the hallways were dark and dingy with dishes and laundry strewn in front of different rooms

the gym is tiny, has no windows, and is placed next to the laundry room

a small microwave oven in suites with a kitchenette would have made our stay perfect.

wish they had a snack bar and a menu more kids friendly

lousy room service menu. wifi wouldnt work. $200 deposit for room service was not nice.

the staff was phenomenal and the breakfast was top notch

the breakfast selections were also delicious & varied

2 tvs, and kitchenette

pool water temperature could have been a little warmer knives not sharp

small towels in the pool.

also has laundry, a pool and a hot tub

to the fully equipped facilities like the large swimming pool, sauna, fitness center and even laundry and cool

wifi at our end of the hall was unusable we were the farthest rooms from the router, all the

this is good for families with pets and without pets

parking and breakfast

our room, the pool, the gym, and breakfast area were always very clean

couple with two children next door to us got in screaming arguments with his kids, was banging on walls at 7am

was fairly quiet in the rooms and comfortable but there was a family with young kids that checked in for two

the rooms were clean and there was a lot of space and tables in the breakfast area.

were on the first floor and the room had nice big windows but the parking lot was directly in front and you had

staff was very helpful and the amenities (pool,laundry,spa,gym) were all amazing

stress relieve, the location is with walking distance to go shopping so you can fully stock your kitchen and

great breakfast hotel shuttle to newport comfortable bed courteous front desk staff

parking was a challenge- not enough spaces near the building

delicious complimentary breakfast and coffee

location near laundry on first floor was not the best

fridge and microwave in our room, on-site laundry and all areas were very clean!

a welcome plus was the guest laundry

breakfast was good, location was okay-parking space was enough for the guests

up early the next morning playing hockey in the hallway) nor chaperoning themselves (shouting at kids in the

the amenities are great (pool fire place)

pool is open by appointment and breakfast is served under circumstances of covid in a proper handling guidelines

close in proximity to uri which we were visiting for of kids

good breakfast, excellent workout facility, nice pool & great outdoor seating/ firepit area

day after arriving, no wifi to download a book on e-reader, nor post 100s of pictures to website

we didn’t get a long time at the pool because it was swarmed with young kids till about 9-9:30

neither parking, breakfast or wifi included. just a bed basically.

restaurant and bars within the hotel were great and the pool/gym nice and clean

the gym facilities were amazing

the overall cleanliness and comfort was spectacular and we enjoyed the amenities such as the gym facilities

you arrive at the hotel lobby they have carts for the luggage which is very nice, also they have laundry facility

pool not in main hotel

i didn't mind the pool and other things being across the street in the other resort

easy to find parking on the premises (we stayed there in early november)

love that it offered a full kitchen.