pool was closed and we had specifically went there for the pool

kitchen trash when i first arrived had a dirty food container and empty coffee cup in it so my

the hotel was beautiful, staff very accommodating. the breakfast was excellent!

(weekend breakfast until 10:30 am

rooms are spacious, clean and modernized. full kitchen and fridge with everything you need.

still offered pool services as long as you made reservations hour at a time they also had a nice fire pit out

gym ac was broke

very nice hotel, big rooms, nice bathrooms, hot tub is awesome, plenty of parking.

i like the hot tub,and the kids the pool.

the pool and hot tub was very nice and relaxing as well

location near laundry on first floor was not the best

fridge and microwave in our room, on-site laundry and all areas were very clean!

a welcome plus was the guest laundry

hotel was very clean and quiet. delicious breakfast provided and coffee provided 24 hours.

the gym is in a very bad condition

then when inquiring about the laundry they said they had it took me 5 front desk members to find someone that

at 2 pm knocked on the door but no one answered, so she decided to leave the clean towels in a laundry bag

sheets stained, smell of the laundry area near my room

the room was very clean the staff was great at check in kids loved the pool

my room was clean, the breakfast was delicious, and the convenient shuttle service made navigating the city

easy access to the parking from our room.

location and lots of parking

gym and pool outdated. gym some equipment broken, pool some parts looked unclean.

wifi wasn t posted on the room i call front desk it was around 11:30pm no response until in the

the breakfast was amazing.

maybe the central laundry dryer broke down

the hotel did accommodate us with early check in and late check out which helped us out

got room service and it was expensive - over $60 for 1 pizza, 1 doz wings and 1 drink was too much

to waterfire event, all staff were extremely welcoming and professional, including valet and bar kitchen staff

due to covid-19 there was no room service and the on location restaurant was closed

also, they have a laundry room but the machines there do not work well, the washing machine does not spin cycle

handy laundry facilities (extra charge) and good sized gym with peloton bike

efficient laundry room

room is very spacious, comes with loving room, study corner and attached kitchen

handy laundry facilities (extra charge) and good sized gym with peloton bike

location and laundry facilities.

and there is coin operated laundry on each floor but the staff had no way of providing quarters to use them

only drawback was the somewhat moody laundry machine

tv and gym !

also there's no room service

c) no laundry services on site other than just pressing

there was no operating laundry service

no laundry service

no laundry facilities

i recommend using allergy-free laundry detergent all the time so you can advertise this and not have any guests

the guest laundry was good and a bonus for travellers but was an extra cost.

property has laundry facility on site which is a big plus for long stay traveler

the amenities were top-notch, including high-speed wi-fi, a smart tv, laundry facilities, and a sleek, functional

no dry cleaning/ laundry bag provided

great while i had 2 kids with me

and the hotel offers no laundry service

the staff at the hotel bar was horrible

peloton in the gym didn't have full pedals so you needed special shoes to use it - that is stupid

i asked for late check out and was woken up at 10:50am by the maid

room smelled. kept the door open to lighten the smell. wifi was terrible.

i appreciated the laundry room

laundry room is too small and only one laundry in the big hotel

the drying machine in the laundry was not as clean as expected.

no pool but that's only because the kids thought it was a bummer.

there was a microwave, coffee machine, and small sink (kitchen area) besides bathroom sink in the room and it

brick wall; unstocked vending machine; unimpressive exercise room in basement; no pen, pad or laundry bag in

guy in breakfast was great however front desk totally disinterested - asked for laundry nearby and was told to

and if housekeeping is that proactive, how was there dirty laundry in my trash

there were no instructions on using the wifi or the shower or lighting in the room and the front desk did not

get up early and hoped to get breakfast as room service while i was working on preparing myself for the conference

best if they used unscented laundry detergent

laundry facilities doesn't include free detergent or fabric softener. hampton inn does.

onsite guest laundry, very convenient

laundry services apple pay not operating, difficult to find change for machines

to come and go; staff always said hi; easy to do laundry (i was on a long trip); room was very comfortable and

have to sweep and clean up the stairwell that goes from the laundry room to the side of the building

did have a laundry room

hotel is clean with great amenities for traveling such as laundry facilities

the laundry facility was down for some time

has all the basic stuff, ice, laundry, e

may i suggest having laundry soap dispenser to purchase or just some for purchase in hotel store

the coffee all day and the breakfast on the mornings and laundry facilities.

parking could have been better

very clean. easy parking arrangements.

the room was nice and spacious, the breakfast was good, and the staff was incredibly friendly and welcoming

breakfast, laundry facilities

the pool water could have been cleaner. it was cloudy.

breakfast buffet had an excellent selection of food

only wish there was an indoor pool that it was fine

clean easy parking

and the laundry machine was noisy all night as our room was across from it

at checkout time, and they could ve gave me a later checkout so i could ve used the pool, the laundry, which

was very good,the pool was very nice could use a little more staff at the check in desk courtesy laundry was

hotel had a pool, exercise room and laundry for guest use

extremely comfortable. good facilities (pool, laundry). breakfast included.

pool was very clean

breakfast was plentiful

plenty of free parking

everything was great. room was clean and ready for us; morning breakfast was great and fresh.

my kids favorite part was the breakfast

nice pool, sweet room, quiet, comfy, awesome closet.

pool and breakfast

were clean and comfortable, great location, excellent breakfast with lots of options, bar, pool, everything

staff was wonderful, the room more than clean and spacious, the pool was great as was the exercise room

clean well kept higher price point but worth it the rooms have a small stove area on the kitchen was amazing to

i wish there was a laundry/washer room near by in which i can wash clothes.

spacious rooms, new and clean, laundry possibilities

they even have a laundry area for guests to use

the amenities were very nice (pool, basketball court, laundry)

quiet nice lobby, awesome breakfast, clean pool

laundry room only had one washer and one dryer.

very clean. friendly staff. plenty of parking.

balcony to sit on overlooking parking lot

room was the perfect size for my family of 5 (2 adults & 3 kids)

chef at breakfast was very kind to our kids

laundry did not work

also, the laundry dryer didn't seem to work well as our clothes were still damp after a whole hour of drying

was next to laundry room it was going all night

smell of smoke, dirty, breakfast sucked, laundry facility was not in use due to construction

they said laundry service was behind so we had no towels for our entire stay

clean and quiet - laundry

dryers in the laundry room are in poor condition

on-site laundry was nice too

i like that the hotel is clean, smelled clean and breakfast was included

the breakfast is always great and my kids love the pool

there was a small bag of dirty laundry left from the last guest

there is no laundry facilities so pack extra

it would be helpful if there was laundry facilities as well as breakfast a little cheaper

parking is plentiful, and i never have a problem with my service animal

no room service available due to understaffing

on the tables in the common rooms there was what i hope fresh laundry that was being folded and sorted i guess

kids running and screaming loud talking doors banging at 6 am

no safe in the room. room service dirty dishes and other trash left outside of rooms all day.

i don't think its a good idea to have outsiders come in and use the pool and take away from paying guests

my kids loved the hot tub and the pool

they have laundry facilities available, good breakfast and free parking

is very pleasant and accommodating place is clean and staff are helpful love the on site laundry facilities

laundry room filthy with broken equipment

then there was a laundry room that did not have a coin dispenser so we had to go to the front desk to get

the staff was helpful and we appreciated being able to do laundry

couldn t use laundry as it can be only paid by coins, and no where i could change coins.

the room design sucks when you have kids because the sink is in the room with the beds

refrigerator was full of food and i had requested to have early check in and it dirty when i got

the 1st night was warm and the bar patrons were on the patio and we could hear them in our room

our flight was very late and they are open all night with a shuttle which we needed at 2:00a.m.

i like how there is a full kitchen, living room area and bedroom separated

pet friendly helpful staff

kitchen amenities and daily breakfast

having the kitchenette was convenient

need to improve their cleaning, the days i was there the pool area was not cleaned

clean and new bar stayed open for our group 10/22 would recommend

complimentary breakfast was excellent

the bar and pool

no outdoor pool. indoor pool only. very good comped breakfast though.

complaint, and it s not a deal breaker was the lack of bacon being served during breakfast

desk, esther housekeeping manager, tiequanna night shift, cynthia kitchen and the gentleman doing laundry and

i also like the fact that they had a laundry room

after i get to desk i m told they don t have any but will send some one to get some from laundry and bring

laundry-closed

they received soap and i asked for 1) pool was ice cold, switch broken on whirlpool no change for laundry self

wifi a bit slow.

the property is pet friendly - our

modern fixtures, comfy mattress, modern lobby decor, satellite tv, free wifi

the food at the bar was great and the staff was friendly

your bar is expensive

not have laundry service

check in staff were very helpful and twice went out of their way to help me (with laundry

clean, quiet rooms. nice breakfast options. off-street, free parking.

didn t know there was a shuttle available- we came in at 1230am and took a cab- the shuttle would have been

cleanliness, great and helpful staff, fair pricing, shuttle service to airport, and the breakfast is very nice

and hot tub were not working and my room was above the laundry room in which they did laundry until 11pm each

the free laundry, the free breakfast, and the decor of the room.

have laundry in premises, could be a good option if longer stay and travelling with

some of the breakfast was good. pool is indoors. free laundry.

was very clean, gym was clean, breakfast provided was above what was expected

wifi/internet connection on phone was the only complaint. definitely didn t work well.

to a patriots game this hotel is a gem, great staff, location is excellent and sports bar one minute walk next

pool?

to go back when it's warmer to take advantage of the outdoor space, which is beautiful, and the pool, which is

they are still renovating the pool.

housekeeper let we just needing bedspreads , she said she would make the beds and take the dirty laundry

better wifi

the pool was very cold. other than that everything was great!

breakfast was marvelous, the view was fantastic

i was very pleasantly surprised with all aspects of the hotel , staff, room, parking, etc

good self-service laundry

addition to any stay as well as being able to grill our steak dinner on the hotels grill by the pool

had to wait for coffee/breakfast food.

clean and breakfast

don't require much on our visits; just a clean room, a friendly professional staff, and breakfast in the morning

renovated, quick room service, friendly and efficient staff, clean hotel and rooms, good amenities, local to

not much. i liked having room service and a door to the outdoors. i liked the location.

lots of parking available and easy to get to

we weren t able to get a hot breakfast due to pandemic .

the pool was open later than most places and i also loved that, who wouldn t

on site laundry

property has a convenient location to gillette stadium, the casino and also wrentham outlets.

an award for being professional and kind with clearly some kind of sports tournament of young kids running wild

the beds were comfortable, the bar drinks and food were great as well

cost. $1500 a night and still charge for parking and wifi. really?

the bathroom door didn t really close. the hotel bar closed at 10pm way too early

no fault of the hotel (just following protocol) there were no amenities available like bar or restaurant so you

even with covid going on we were able to still book a reservation with the front desk to use the pool

fabulous location! great breakfast, good gym!

not being included, not explaining upon check in for parking, wifi, or where extra facilities were rooms were

it seems like many truckers and people visiting to work in the area use this location as i saw laundry facilities

they had my items in trash bins, stuffed in laundry bin, and on the bottom of their cart

friendly professional staff, good standard hot/cold options breakfast, good coffee/juice, laundry facilities,

wi-fi did not work and the laundry did not work

laundry on site also

we enjoyed complimentary cookies. wings were very good ordered through room service.

parking

there is no parking fee (again, looking at you, sonesta), and the staff is extremely cordial

the room was clean, the bed was super comfortable, and the bar was really nice.

no room service and the food was wasn't the best

i could hear the ice machine, the laundry machine and people talking in the hallway all the way from the bed

plowing of the parking lot was awful

there was a bunch of kids booked and staying for a hockey tournament i’m assuming, and they were running up

well-lit rooms, comfortable beds, nice pool and gym room, very convenient location

comfortable bed, good sized room. great breakfast options.

was told twice by the front desk that each of the four floors had a guest laundry room

kids running wild & no one stopping them

everything was great including breakfast!

staff was friendly and courteous. our room was clean. ample parking.

not very clean especially the bath the wifi didn t work and support wasn t any help the amount of people

the patio, elevator and laundry room could use some sprucing up.

views were highway and parking lot

there was ample parking

room/breakfast/gym

liked the room, helpfulness of the staff and the pool hours.

there was even a laundry room at the hotel

the laundry machines were 4 dollars each

nice rooms good breakfast and close to work

coffee should be available also there should be at least oatmeal in the morning you say you offer breakfast not

very good breakfast

we used the pool, laundry, ate breakfast and also used the printer

00 bill for the laundry room and had to walk to the cvs, the laundry room has no air or fan

the only thing that happened was we decided to use the laundry facility and we used the coin machine to purchase

laundry not delivered to room and some items lost

was family friendly and had great facilities, including a pool and jacuzzi

on site swimming pool and residents laundry room

the first night i ended up washing the pillow cases myself in the guest laundry room

the kids enjoyed it tremendously

there were not enough towels in the pool area. they don't seem to be checked.

staff was super nice and continental breakfast was basic but delicious

the pool was terrific, my grand kids loved it the complimentary breakfast was great, good assortment of foods

has a beautiful pool (we did not use it, but great for kids)

the pool was terrific, my grand kids loved it the complimentary breakfast was great, good assortment of foods

however , it brought in a little rowdiness from much older kids than mine and i felt like it became a free for

pool is very small so 2 families with kids is pretty much all it can handle