pool is out of order and this should have been on the website or mentioned during booking

layout, how quiet it was and the ease of having a kitchen in our room

lovely friendly staff. very comfortable bed. breakfast was good too.

in the morning there was a full breakfast offered

the kids were unable to spend more than five minutes in it

on site swimming pool and residents laundry room

the first night i ended up washing the pillow cases myself in the guest laundry room

the kids enjoyed it tremendously

free breakfast, parking. nice indoor pool, and, workout facilities.

furthermore, they need to make the gym a little bit bigger

laundry not delivered to room and some items lost

00 bill for the laundry room and had to walk to the cvs, the laundry room has no air or fan

the only thing that happened was we decided to use the laundry facility and we used the coin machine to purchase

we used the pool, laundry, ate breakfast and also used the printer

entrance and exit from hotel parking lot not easy to navigate. also all rooms are pet friendly.

the patio, elevator and laundry room could use some sprucing up.

i went to pool. i didn't expect that's so cold. i decided that i went to whirlpool.

the pool

the covid restrictions, they had there pool and hot tub still open - you had to pick a time slot & only your

hotel and our room were comfortable and the supplied breakfast was great

off space a bit tight but overall a very cool space, decent gym, quiet comfortable rooms

would have like for the bar to have stayed open later.

great design, great food, super fast wifi, great staff, what's not to like!

wifi and coffee machine didn't work

bed was comfortable. gym has a pleasant view.

very clean and had restaurants and pool

the pools were very good

hotel was very clean, the restaurant was very quick with room service and the food was delicious

was perfect, kids loved the pool, room was neat and clean, we needed extra towels and the staff brought them to

for conference i was attending room service person helped me figure out why tv wasn t working because i d

everything else was nice, the kitchen in the room is a little outdated though

the pool was not available for use

had to pay to park and the pet fee was $25 more than it said on the website

breakfast was reasonable and location was good

but the staff and service are what sets this place apart from other wonderful bed and breakfast

they have laundry facilities available, good breakfast and free parking

the staff was helpful and we appreciated being able to do laundry

then there was a laundry room that did not have a coin dispenser so we had to go to the front desk to get

is very pleasant and accommodating place is clean and staff are helpful love the on site laundry facilities

laundry room filthy with broken equipment

and hot tub were not working and my room was above the laundry room in which they did laundry until 11pm each

have laundry in premises, could be a good option if longer stay and travelling with

the free laundry, the free breakfast, and the decor of the room.

some of the breakfast was good. pool is indoors. free laundry.

5 minute shuttle ride to the airport was very convenient for our 5 a

on the tables in the common rooms there was what i hope fresh laundry that was being folded and sorted i guess

the staff was very friendly and helpful through out the trip and the prices for the snack stand, room service

the staff was very friendly and very accommodating. the pool was perfect for the 3 kids.

the restaurant room service menu seemed limited

kids running and screaming loud talking doors banging at 6 am

check in staff were very helpful and twice went out of their way to help me (with laundry

not have laundry service

convenient location, quiet, comfortable bed and shuttle to the airport.

the location to the airport is amazing and they had a great breakfast

room was large and comfortable, and everything worked well - wifi, climate control, etc

was closed ,tv remotes didn't work,asked for change for laundry machines and they had none,and dryer broke and

barely any amenities, no tea in the room, no tissues, no plastic laundry bag, no garbage pail in the bathroom

they received soap and i asked for 1) pool was ice cold, switch broken on whirlpool no change for laundry self

i also like the fact that they had a laundry room

i liked the hotel it had everything, breakfast, laundry room, microwave, it was great!

couldn t use laundry as it can be only paid by coins, and no where i could change coins.

the room design sucks when you have kids because the sink is in the room with the beds

shuttle to local restaurant for dinner great to go breakfast for 6 am

i liked the shuttle service and the outdoor patio off the bar area.

noisy kids next door

was next to laundry room it was going all night

also, the laundry dryer didn't seem to work well as our clothes were still damp after a whole hour of drying

was slow and laundry was out of service, but the stairs were accesible

laundry room was a disappointment - should be a sign to empty out dryer lint basket

they said laundry service was behind so we had no towels for our entire stay

the kids loved the pool in the room was clean

the attentive staff. the managed time in the pool . and of course the well upkept facility.

we were offered an upgraded room upon arrival, because our room wasnt ready for early check in (our beach day

the hotel had a wonderful full breakfast, a full kitchen in the room, and very friendly staff

the kids loved the pool in the room was clean

laundry room only had one washer and one dryer.

location, pool for kids.

the pool was closed and there was no breakfast or coffee in the lobby, but that wasn't the fault of the

i appreciated that the gym reopened the next day

gym out of order

and the hotel offers no laundry service

there were kids in the hallways running and playing in the hallways

room smelled. kept the door open to lighten the smell. wifi was terrible.

just the one night, nice rooms, bar food was very good along with the staff. will stay again.

kids and i had a great time

the guest laundry was good and a bonus for travellers but was an extra cost.

no dry cleaning/ laundry bag provided

the amenities were top-notch, including high-speed wi-fi, a smart tv, laundry facilities, and a sleek, functional

property has laundry facility on site which is a big plus for long stay traveler

after being in the new room, we tried to connect to wifi and it would not connect

guy in breakfast was great however front desk totally disinterested - asked for laundry nearby and was told to

and if housekeeping is that proactive, how was there dirty laundry in my trash

brick wall; unstocked vending machine; unimpressive exercise room in basement; no pen, pad or laundry bag in

but if we were some of those said idiots we probably would have needed a check in from the kids just to say

but unfortunately, we will be staying somewhere next year when we go down for my daughter s gymnastics

i recommend using allergy-free laundry detergent all the time so you can advertise this and not have any guests

c) no laundry services on site other than just pressing

no self service laundry. very inconvenient.

no laundry service

there was no operating laundry service

and there is coin operated laundry on each floor but the staff had no way of providing quarters to use them

only drawback was the somewhat moody laundry machine

location and laundry facilities.

no food room service, no car service

the gym is small and only has one bench and some of the weight are missing

laundry room is too small and only one laundry in the big hotel

the drying machine in the laundry was not as clean as expected.

i appreciated the laundry room

close to elevator, not a problem during covid), well-equipped (a king study, even had little kitchen area)

the shuttle service, cleanliness, and friendly staff.

maybe the central laundry dryer broke down

the gym facility was outdated in some of the machines.

gym facility

lovely gym and big ballroom downstairs

elegant and beautiful. this is a special hotel with superb room service.

handy laundry facilities (extra charge) and good sized gym with peloton bike

also, they have a laundry room but the machines there do not work well, the washing machine does not spin cycle

efficient laundry room

don't see the point of using plastic knives and forks at breakfast

our late check out request was accommodated with ease and kindness

sheets stained, smell of the laundry area near my room

at 2 pm knocked on the door but no one answered, so she decided to leave the clean towels in a laundry bag

then when inquiring about the laundry they said they had it took me 5 front desk members to find someone that

relaxing pool area and common areas also shuttle service to the city with pick up .

location, lovely bar and restaurant, excellent and large pool, free coffee in foyer, comfortable rooms, recently

laundry services apple pay not operating, difficult to find change for machines

to come and go; staff always said hi; easy to do laundry (i was on a long trip); room was very comfortable and

great size room & bed, comfortable, good facilities on site (guest laundry, lounge, gym).

best if they used unscented laundry detergent

laundry facilities doesn't include free detergent or fabric softener. hampton inn does.

location is good for us--near family. bed was comfortable. laundry facilities appreciated.

room outside laundry so loud at times. beds could be more cozy

give us a room located backyard noise all night , laundry

next to elevator, ice machine and laundry

i was across from an ice machine, the guest laundry, which rattled and rattled, and a parking dog

a welcome plus was the guest laundry

fridge and microwave in our room, on-site laundry and all areas were very clean!

location near laundry on first floor was not the best

breakfast had a variety each morning for me and the kids

lobby lounge and pool

the eggs and breakfast meat taste fake

wifi was good

the breakfast was good and staff helpful and friendly. rhode island is extremely beautiful.

close to ocean free parking

parking was plentiful

wifi extremely slow had to use hotspot off my phone

if you have kids, make sure they know ahead of time not to run because they will slip and fall

very nice hotel, big rooms, nice bathrooms, hot tub is awesome, plenty of parking.

is a pet friendly hotel and they gave us a room on the first floor with direct access to a grassy area

too loud many screaming kids from early in the morning till after 10 pm at night.

breakfast was great. pool was perfect

hot breakfast, warm pool, quiet hotel and location, and very clean right out the highway and near large shopping

breakfast was great. pool was perfect

the hotel was beautiful, staff very accommodating. the breakfast was excellent!

pool was closed and we had specifically went there for the pool

the gym is tiny, has no windows, and is placed next to the laundry room

the hallways were dark and dingy with dishes and laundry strewn in front of different rooms

so much character. super pet friendly. best nitro cold brew is at their lobby cafe.

do not order room service; too expensive

were so friendly and approachable, hotel was spotless, room was a great size, had ample free parking, overall

excellent variety of options for breakfast. everything was delicious.

delicious breakfast

mple touches made a world of a difference); appreciated the turndown service; complimentary breakfast (wonderful

we spent a lot of $$$ ie 2 rooms, spa services, dinner with pricey wine & not once was there any warmth from

place is very charming and very good audio equipment in the room as well as a nice fireplace you can use (just

you arrive at the hotel lobby they have carts for the luggage which is very nice, also they have laundry facility

the pool water was salty and had an unpleasant smell to us.

only thing i would say is that the ac unit is in the kitchen/pull out bed area and not in the main bedroom

the kitchenette was very good with basic dishes, pots and pans including, toaster, coffee machine was

they need more umbrellas by the pool. the live music at the pool was annoying.

the bed was very nice as was the bathroom and shower. room service was a+

the pool was very shallow - about 4 feet only. our teen kids were disappointed.

large clean and comfortable, pool was a great feature, openness for kids to enjoy was great, staff friendly and

my kids decided not to swim because of that

the gym was spacious and the guy who works there very friendly and helpful

good location for harbor views has laundry

the property was near a great part of town. great atmosphere. kids loved the pool.

excellent location on the historic water front! nice back lawn area to enjoy with kids.

the pool

the pool was nice for the kids to enjoy

good taste and very pleasant atmosphere. very kind staff and service. the indoor pool!

breakfast on the patio was very good

breakfast on sunday morning did not arrive

the rooftop bar offers a spectacular view of the harbor

property was under renovation so the in hotel dining and bar situation was smaller/different than it would normal

the second reason why iscored a 8/10 is because the area is so pet friendly but the closet place to walk my

i stayed in the handicap room where there was no tub and the fireplace didn t work

room #5 gas fireplace inoperable, told this to staff on 3 separate occasions, but was not fixed, this was one

there were no shoe shine polishers and no offer for dry cleaning clothes- no room service

bedrooms where comfortable, great location and friendly restraurant and bar staff

was very clean, updated, intimate, upscale, super high level of service, very pet friendly, great breakfast,

we traveled with a little pet, called to inform about that prior to reservation, gave us pet-friendly room

cost for our pet was high

of a large 2 story loft room- creative breakfast choices delivered straight to your room- large gym, easy parking

wifi was very patchy and only worked in the bedroom, and even then not all the time

that we couldn't stay a longer time. the parking was congested but at least there was parking.

location was great, very clean and quiet. private parking.