breakfast was sufficient, liked that they had a guest laundry since we where on a longer trip

long line of folks waiting to do laundry into all hours of the night

the pool, fitness center and guest laundry are not open for use

were great- there is a shuttle to newport, a great restaurant, indoor pool, laundry facilities and an outdoor

the fitness center was not open but the pool was w limited number of guests allowed

large laundry facilities

entrance from parking lot (past laundry room, dismal decor, vending machines) to sole elevator to reception area

would be more convenient to have a laundry unit in bld

everything except the laundry options.

paid the price that included pool, laundry, gym

was very pleased to have laundry facilities self-serve on site

in proper room the 2nd was alot nicer then older building, under staffed halls were filled with laundry carts,

the ev parking was broken, but they re working to fix it

my kids complained ants were everywhere, and the tv remote didn't work most of the time due

i don't like ot have breakfast at room

staff was very helpful and the amenities (pool,laundry,spa,gym) were all amazing

comfortable beds, pet friendly for our little pup

there is sand and with kids it inevitability gets tracked in

nice rooms and good breakfast

pool, hot tub & gym all good

was fairly quiet in the rooms and comfortable but there was a family with young kids that checked in for two

couple with two children next door to us got in screaming arguments with his kids, was banging on walls at 7am

my kids enjoyed the pool

hotel we love everything about it breakfast is amazing rooms are spacious and very comfortable pool and jacuzzi

my kids loved the indoor pool and i enjoyed the hot tub

to the fully equipped facilities like the large swimming pool, sauna, fitness center and even laundry and cool

also has laundry, a pool and a hot tub

coffee was good but don't eat a lot for breakfast so breakfast bar was

there was also free breakfast and plenty of parking

this is good for families with pets and without pets

the breakfast selections were also delicious & varied

given that the pool & gym were closed due to covid, the price should have been decreased

the kitchen was fine except the ice bucket was held together with masking tape

given that the pool & gym were closed due to covid, the price should have been decreased

spacious rooms and it had a kitchen area with a full-size refrigerator. that was amazing.

room service & views

it was drafty, both in the bar and in the restaurant

the open kitchen beside the bar is one of the hotel s pleasures

the room was awesome. fireplace,heated bathroom floors

they ran a courtesy car into town to save the problems of parking

the hallways were dark and dingy with dishes and laundry strewn in front of different rooms

the gym is tiny, has no windows, and is placed next to the laundry room

instead of being honest with the lack of communication the server and kitchen staff essentially said i was

days, for many others) were not ready, so the lobby was filled with unhappy, agitated people (and kids, and dogs

due to the fact that it is pet friendly, there was continuous animal barking during the night

that we couldn't stay a longer time. the parking was congested but at least there was parking.

location was great, very clean and quiet. private parking.

) they recently added a small gym, so that was a nice surprise

was very clean, updated, intimate, upscale, super high level of service, very pet friendly, great breakfast,

where others charge (sometimes without asking) for slightly early check in or leaving a car behind for a final

it lacks a pool or waterfront acces (both surpringly rare amenities in newport) it features a gym, on site

wifi service was great

we really enjoyed the roof top bar as a group, it had amazing views and yummy cocktails

breakfast choices were excellent and were also very well done

the rooftop bar offers a spectacular view of the harbor

breakfast was good but not included in the price

the property was well kept. the gardens and rooftop bar was fun for sunsets.

laundry bags

breakfast was great but several mornings of our stay, they were not able to keep up with the

had a lot of options for kids and adults

it was my kids' first time in a hotel. they loved it. breakfast was delicious.

thing i wished we had a longer stay to enjoy the facilities such as the pool and fitness area

we didn t get a long time at the pool because it was swarmed with young kids till about 9-9:30

the spa was excellent and the restaurants were wonderful

large clean and comfortable, pool was a great feature, openness for kids to enjoy was great, staff friendly and

my kids decided not to swim because of that

also spa services on the premises

good location for harbor views has laundry

you could walk to the mansions and cliff walk if you want , we drove since we have little kids, but super close

my kids loved the indoor pool with great view of the harbor

excellent location on the historic water front! nice back lawn area to enjoy with kids.

after 5 to get room despite requesting early check in impacted dinner reservations

pet friendly hotel with a personalized atmosphere

i adored the fireplace and the view of the water

avery quiet despite being downtown and near bars and clubs. they were pet friendly.

my favorite part was the instant light fireplace - so cool

bedrooms where comfortable, great location and friendly restraurant and bar staff

you arrive at the hotel lobby they have carts for the luggage which is very nice, also they have laundry facility

the pool was my favorite featureud83dude00

easy to find parking on the premises (we stayed there in early november)

have to walk outside to enter a separate building where all of the facilities are located (pool, gym, sauna,

the on-site parking was a little tricky.

machine by our room ,broken, laundry broken,, no bathroom fans that worked, no garbage bags in trash cans

patty had a room available for an early check in which was greatly appreciated

tiny bathroom, trash in the parking lot by side entrance.

my kids couldn t sleep on night one because of the loud guests yelling and screaming and police

we ve used this hotel many times for the past 30 years since my kids were little

from front desk to room service we were well treated and quite enjoyed have a drink and some bar snacks in the

the service at the front desk and the restaurants was wonderful - the studio bar with its fireplace was cozy

there are no coffee or tee at the room whereas we tried to have coffee at the restaurant s bar at 4pm, this

salon bar had a good vibe and kay was an excellent bartender

the bar downstairs feels as if you re in your living room at home but better

had own laundry on premises

laundry facilities would be nice in the main building

location. quiet. parking

difficulty in exiting parking lot onto a busy street

the outdoor pool and spacious rooms.

place is very charming and very good audio equipment in the room as well as a nice fireplace you can use (just

we had room service ,few things missing from our breakfast we ordered but food was great .

breakfast was included and amazing. staff was super friendly and attentive. view is spectacular.

excellent variety of options for breakfast. everything was delicious.

delicious breakfast

i was across from an ice machine, the guest laundry, which rattled and rattled, and a parking dog

next to elevator, ice machine and laundry

location is good for us--near family. bed was comfortable. laundry facilities appreciated.

room outside laundry so loud at times. beds could be more cozy

give us a room located backyard noise all night , laundry

the eggs and breakfast meat taste fake

the breakfast was good and staff helpful and friendly. rhode island is extremely beautiful.

cleaning staff breakfast

pool is open by appointment and breakfast is served under circumstances of covid in a proper handling guidelines

the amenities were great , pool , gym in and breakfast were great

place was lovely - clean, great rooms, small pool - perfect for young kids, nice breakfast

my kids also enjoy the poll and

they had variety of options for breakfast (sausage on biscuit sandwich, scones, make your own waffle, etc), we

nice pool, very clean happy with everything will be coming back.

the attentive staff. the managed time in the pool . and of course the well upkept facility.

full kitchen, full fridge, large closet/drawers, a guest laundry up the hall

it s got the laundry on the fourth floor very convenient

rooms offer a great set-up for longer stays - great storage, kitchen facilities, spacious bath

this is a pet friendly place, which is wonderful for our fury family members

clean, good variety of snacks available for purchase, comfortable bed, great breakfast.

breakfast very good as was the gym

the pool is nice for kids, they have a new pickle ball court and the lobby area is nice

the pool is nice for kids, they have a new pickle ball court and the lobby area is nice

hotel had very courteous staff they made sure my stay was satisfactory the pool and hot tub was a nice touch to

i wish they had better plastic ware for breakfast.

the patio, elevator and laundry room could use some sprucing up.

the meet and greet on wednesday was awesome the pool was perfect i would definitely come back

breakfast and gym was open

views were highway and parking lot

staff, location, cleanliness, and breakfast.

in passing on the way out we saw a room service lady who was kind to both of my kids and had a smile on her

the pool was terrific, my grand kids loved it the complimentary breakfast was great, good assortment of

breakfast, brand new hotel, lovely huge room - decent internet

everything especially heated pool & breakfast

pool is very small so 2 families with kids is pretty much all it can handle

check in staff were very helpful and twice went out of their way to help me (with laundry

not have laundry service

shuttle service

the staff was very accommodating to our requests and we appreciated the shuttle to/from the airport

excellent accommodation breakfast was great room comfortable and very clean staff very friendly

there must have been a tournament or something but there were kids running, jumping and yelling in the halls

pool was cold

excellent facilities with a large swimming pool, well equipped gym, and multiple eating establishments

called reservations and they got in touch with them and said shuttle was on the way

lots of parking available and easy to get to

barely any amenities, no tea in the room, no tissues, no plastic laundry bag, no garbage pail in the bathroom

i liked the hotel it had everything, breakfast, laundry room, microwave, it was great!

laundry-closed

they received soap and i asked for 1) pool was ice cold, switch broken on whirlpool no change for laundry self

the carpet is terrible, even in the hallways, especially near the laundry/housekeeping

the free laundry, the free breakfast, and the decor of the room.

some of the breakfast was good. pool is indoors. free laundry.

and hot tub were not working and my room was above the laundry room in which they did laundry until 11pm each

have laundry in premises, could be a good option if longer stay and travelling with

the pool a few times was really cold, and the jacuzzi as well.