maybe the central laundry dryer broke down

good sized room for 2 adults and 2 kids, clean, friendly staff. valet parking

were very accommodating and friendly throughout, allowing us a late check out and helping generally with directions

nice gym

common areas were very nice, gym spacious and clean with allot of equipment, the staff is fantastic at this

c) no laundry services on site other than just pressing

there was no operating laundry service

no self service laundry. very inconvenient.

i recommend using allergy-free laundry detergent all the time so you can advertise this and not have any guests

no laundry service

only drawback was the somewhat moody laundry machine

and there is coin operated laundry on each floor but the staff had no way of providing quarters to use them

location and laundry facilities.

location and ease of early check in.

room service was not good, nobody answered the call to the reception

the amenities were top-notch, including high-speed wi-fi, a smart tv, laundry facilities, and a sleek, functional

no dry cleaning/ laundry bag provided

property has laundry facility on site which is a big plus for long stay traveler

the guest laundry was good and a bonus for travellers but was an extra cost.

think the breakfast was the absolute best it could be during covid-19

and the hotel offers no laundry service

the staff at the hotel bar was horrible

the oatmeal bar is wonderful

room smelled. kept the door open to lighten the smell. wifi was terrible.

wifi horrible

efficient laundry room

handy laundry facilities (extra charge) and good sized gym with peloton bike

also, they have a laundry room but the machines there do not work well, the washing machine does not spin cycle

very large rooms and very safe. nice breakfast.

handy laundry facilities (extra charge) and good sized gym with peloton bike

then when inquiring about the laundry they said they had it took me 5 front desk members to find someone that

sheets stained, smell of the laundry area near my room

at 2 pm knocked on the door but no one answered, so she decided to leave the clean towels in a laundry bag

no complimentary breakfast

the room was very clean the staff was great at check in kids loved the pool

and if housekeeping is that proactive, how was there dirty laundry in my trash

brick wall; unstocked vending machine; unimpressive exercise room in basement; no pen, pad or laundry bag in

guy in breakfast was great however front desk totally disinterested - asked for laundry nearby and was told to

bar not open except for breakfast- which is still usual eve though covid restrictions have stopped

wanted my room service salad to be bigger, but that is because i always want my salad to be bigger

laundry room is too small and only one laundry in the big hotel

i appreciated the laundry room

the drying machine in the laundry was not as clean as expected.

no gym, or any extra facilities. but totally served our purpose.

pet fee was high - parking fee was pricey

laundry service available but no soap for purchase

to come and go; staff always said hi; easy to do laundry (i was on a long trip); room was very comfortable and

best if they used unscented laundry detergent

great size room & bed, comfortable, good facilities on site (guest laundry, lounge, gym).

laundry facilities doesn't include free detergent or fabric softener. hampton inn does.

has all the basic stuff, ice, laundry, e

coming off the internet that didn't work,the tv that kept freezing up on us, the dirty rooms and laundry room

the laundry facility was down for some time

did have a laundry room

hotel is clean with great amenities for traveling such as laundry facilities

breakfast, laundry facilities

clean pool, but was exposed to the parking lot

no big deal but pool under construction.

the pool water could have been cleaner. it was cloudy.

very clean, loved the pool, comfy

laundry room only had one washer and one dryer.

chef at breakfast was very kind to our kids

the pool was closed and there was no breakfast or coffee in the lobby, but that wasn't the fault of the

room cleanliness, and indoor pool

the pool and restaurant were not open due to not enough staffing, but at least they were open for the

at checkout time, and they could ve gave me a later checkout so i could ve used the pool, the laundry, which

and the laundry machine was noisy all night as our room was across from it

extremely comfortable. good facilities (pool, laundry). breakfast included.

was very good,the pool was very nice could use a little more staff at the check in desk courtesy laundry was

hotel had a pool, exercise room and laundry for guest use

smell of smoke, dirty, breakfast sucked, laundry facility was not in use due to construction

also, the laundry dryer didn't seem to work well as our clothes were still damp after a whole hour of drying

laundry room was a disappointment - should be a sign to empty out dryer lint basket

they said laundry service was behind so we had no towels for our entire stay

was next to laundry room it was going all night

couldn t use laundry as it can be only paid by coins, and no where i could change coins.

even the shuttle driver was good - gave me suggestions of restaurants for dinner

when the kids were running up and down the hallway making noise at 10 pm .

great breakfast

to do with employees but the hockey families who were there had loud, rambunctious kids who were running around

on the tables in the common rooms there was what i hope fresh laundry that was being folded and sorted i guess

restaurant attached to hotel that has room service

staff was very kind and the pool was open and cleaned after each session

felt that the pet fee was high, $75 for one dog and $12 for outdoor/ground parking was unnecessary

was super comfortable, we got extra towels easily, the pool and spa area were nice and very clean, the gym was

laundry room filthy with broken equipment

then there was a laundry room that did not have a coin dispenser so we had to go to the front desk to get

the staff was helpful and we appreciated being able to do laundry

they have laundry facilities available, good breakfast and free parking

is very pleasant and accommodating place is clean and staff are helpful love the on site laundry facilities

desk, esther housekeeping manager, tiequanna night shift, cynthia kitchen and the gentleman doing laundry and

they received soap and i asked for 1) pool was ice cold, switch broken on whirlpool no change for laundry self

i liked the hotel it had everything, breakfast, laundry room, microwave, it was great!

laundry-closed

i also like the fact that they had a laundry room

outdoor bbq, porch, rooms, kitchen, size, housekeeping

had to pay to park and the pet fee was $25 more than it said on the website

need to improve their cleaning, the days i was there the pool area was not cleaned

breakfast had lots of choices and all were very tasty

the amenities are why we stay here, as we have young kids and spend a lot of time enjoying all the hotel has

check in staff were very helpful and twice went out of their way to help me (with laundry

not have laundry service

the breakfast was good

wifi was not lagging

bed was comfortable and the wifi worked without lag/any issue

and hot tub were not working and my room was above the laundry room in which they did laundry until 11pm each

some of the breakfast was good. pool is indoors. free laundry.

have laundry in premises, could be a good option if longer stay and travelling with

the free laundry, the free breakfast, and the decor of the room.

pool and gym facilities need big improvement. tv system needs total upgrade.

wifi as subpar as well in terms of speeds

bar has great drinks, service by michelle was wonderful and pleasant

gym. outdoor terrace. great cool design.

location, pet friendly.

especially to my pet

fridge and microwave in our room, on-site laundry and all areas were very clean!

location near laundry on first floor was not the best

a welcome plus was the guest laundry

hotel was very clean and quiet. delicious breakfast provided and coffee provided 24 hours.

the breakfast lady was so sweet and friendly.

i had good wifi to work in the morning

i like the hot tub,and the kids the pool.

wifi was down the entire time

the parking was nice and beds were comfortable.

the pool was warm and clean

kitchen was a bonus as we didn t need to use it but the extra counter space was spectacular for

(weekend breakfast until 10:30 am

kitchen trash when i first arrived had a dirty food container and empty coffee cup in it so my

breakfast food were not very good

kitchen

not much. i liked having room service and a door to the outdoors. i liked the location.

free parking, cleanness, room size, pool hours, great gym.

rooms two queen beds very large wash basin and counter area in room safe very good gym and pool

lots of parking available and easy to get to

called reservations and they got in touch with them and said shuttle was on the way

location,staff,breakfast, should just say everything all around

we didn't like that the pool wasn't open

room smelled like a gym

ur need pool

i had 222 and 219 for my kids, and room 219 had better memory foam beds compared to room 222

they also had laundry machines on the 2nd floor so we didn't have to go find a laundromat

they had my items in trash bins, stuffed in laundry bin, and on the bottom of their cart

friendly professional staff, good standard hot/cold options breakfast, good coffee/juice, laundry facilities,

laundry on site also

wi-fi did not work and the laundry did not work

the patio, elevator and laundry room could use some sprucing up.

the pool

first of all the price, the breakfast was really good every morning, the atmosphere was great.

views were highway and parking lot

breakfast and gym was open

laundry not delivered to room and some items lost

the only thing that happened was we decided to use the laundry facility and we used the coin machine to purchase

00 bill for the laundry room and had to walk to the cvs, the laundry room has no air or fan

we used the pool, laundry, ate breakfast and also used the printer

the gym was small yet everything i needed

on site swimming pool and residents laundry room

the first night i ended up washing the pillow cases myself in the guest laundry room

breakfast was good

pool was clean and warm

pool was closed for 2 days and was told it would be open the next day and was not my child asked

the kids were unable to spend more than five minutes in it

the kids lived the pool, the breakfast was awesome, something for everyone

second floor so it was very convenient to be able to exit the building quickly via stairs to the parking lot

complaint is that the pancake batter for breakfast was chocolate

like that the beds were in separate bedrooms so kids could have own space

may i suggest having laundry soap dispenser to purchase or just some for purchase in hotel store

the coffee all day and the breakfast on the mornings and laundry facilities.

small parking lot

parking lot, difficulty with our suv and someone blocking us in

hotel was recently remodeled amazing breakfast

steff were all excellent,the breakfast was the best

pool being open until 11 is great

has a beautiful pool (we did not use it, but great for kids)

breakfast, brand new hotel, lovely huge room - decent internet

the pool was warm

i haves used the pool and exercise room a few times during my stays

the hotel had a wonderful full breakfast, a full kitchen in the room, and very friendly staff

smoking are with pet area. i am a non smoker and don t appreciate having to be with smokers.

no hot tub in pool area

the kids running around above us .

i like the fact that they had a bar with light refreshment

location for our trip, so nice and clean, and the staff & continental breakfast were fabulous

were clean and comfortable, great location, excellent breakfast with lots of options, bar, pool, everything

it is sparkling clean & has a full kitchen

we loved our room, the bar was nice, free breakfast was delicious, pool was great and the staff was exceptional

i wish there was a laundry/washer room near by in which i can wash clothes.

the amenities were very nice (pool, basketball court, laundry)

spacious rooms, new and clean, laundry possibilities

they even have a laundry area for guests to use

breakfast was just ok

complimentary breakfast was excellent

the breakfast was good, the pool was great

front desk attendant, loved that it had a hot breakfast buffet, workout room and of course the pool

wish the pool were bigger and there was a hot tub

breakfast great. kids loved the pool. great location close to gillette

there is no laundry facilities so pack extra

there was a small bag of dirty laundry left from the last guest

it would be helpful if there was laundry facilities as well as breakfast a little cheaper

requested early check in and never heard from the hotel staff about that

my room connected to the pool

was very comfortable, shower was amazing (great water pressure and the hot water lasted forever), wifi was fast

everything was great. room was clean and ready for us; morning breakfast was great and fresh.

the breakfast offered a nice variety of options

my kids typically share a bed, but one uses the provided

outdoor pool, indoor gym, computers and printer

housekeeper let we just needing bedspreads , she said she would make the beds and take the dirty laundry

pool area very hot and smelled strongly of chlorine.

the pool is not upstairs so we dont have to walk through the lobby.

i was very pleasantly surprised with all aspects of the hotel , staff, room, parking, etc

to get to, plenty of parking, starbucks right next door, breakfast was good with great presentation, staff

bar in the lobby remained open so after our concert we were able to hang out which was really

just a really pleasant property with spaces to hang outside great food in the breakfast

the breakfast was very good

wish continental breakfast started earlier than 7:00am, as i had to head out before then each morning

pool opened late in the season

good self-service laundry

selection of hot/cold breakfast items

pool with fire pit was wonderful.

furniture old and broken and kitchen cup glasses were not clean

did partake in breakfast

dryers in the laundry room are in poor condition

clean and quiet - laundry

on-site laundry was nice too

bar was closed when we stayed there - only opened three days a week

a nice open layout including a full size kitchen with full size oven, microwave and refrigerator, a living room

on site laundry

property has a convenient location to gillette stadium, the casino and also wrentham outlets.

the bar was nice but cold

no fridge in the room, need to pay for wifi, and the room service can't read the

wifi fee , pay 50