wi-fi did not work and the laundry did not work

they also had laundry machines on the 2nd floor so we didn't have to go find a laundromat

it seems like many truckers and people visiting to work in the area use this location as i saw laundry facilities

friendly professional staff, good standard hot/cold options breakfast, good coffee/juice, laundry facilities,

they had my items in trash bins, stuffed in laundry bin, and on the bottom of their cart

of kids in the pool

however , it brought in a little rowdiness from much older kids than mine and i felt like it became a free for

has a beautiful pool (we did not use it, but great for kids)

pool being open until 11 is great

variety for breakfast

some repairs like the laundry room, thank god we had family in that town since the dryer was a fire hazard and

the wifi was good

the major disappointment was the pool was not open and we had specifically chosen this hotel for a birthday

excellent and worth the value, good breakfast

pool was a bit chilly but still got in!

extremely comfortable. good facilities (pool, laundry). breakfast included.

was very good,the pool was very nice could use a little more staff at the check in desk courtesy laundry was

hotel had a pool, exercise room and laundry for guest use

and the laundry machine was noisy all night as our room was across from it

at checkout time, and they could ve gave me a later checkout so i could ve used the pool, the laundry, which

breakfast, laundry facilities

no, pool

,, i drive semi trucks and the parking area i was aloud to park was great, i enjoyed my night sleep, will visit

pet friendly, great location and breakfast! the pool was amazing.

early check in

the laundry facility was down for some time

did have a laundry room

hotel is clean with great amenities for traveling such as laundry facilities

has all the basic stuff, ice, laundry, e

coming off the internet that didn't work,the tv that kept freezing up on us, the dirty rooms and laundry room

it s got the laundry on the fourth floor very convenient

full kitchen, full fridge, large closet/drawers, a guest laundry up the hall

and roomy suite, loved the expanded kitchenette

great location. great price. clean and spacious room. kitchenette was a bonus and fully stocked

newly renovated and great breakfast

very loud at night - kids running rampant all night; 6

the food and breakfast

even though our room was on the first floor near the pool area, it was still nice and quiet and my 7 year old

the room was very clean and the pool was nice and warm

breakfast was busy but nice selection free parking

best if they used unscented laundry detergent

onsite guest laundry, very convenient

great size room & bed, comfortable, good facilities on site (guest laundry, lounge, gym).

laundry facilities doesn't include free detergent or fabric softener. hampton inn does.

laundry service available but no soap for purchase

the drying machine in the laundry was not as clean as expected.

i appreciated the laundry room

laundry room is too small and only one laundry in the big hotel

droplet ( not sure) on the carpet by the desk, the room was very clean - so glad that pets were accommodated

great for our kids on train ride to

was slow and laundry was out of service, but the stairs were accesible

laundry room was a disappointment - should be a sign to empty out dryer lint basket

also, the laundry dryer didn't seem to work well as our clothes were still damp after a whole hour of drying

was next to laundry room it was going all night

smell of smoke, dirty, breakfast sucked, laundry facility was not in use due to construction

laundry room only had one washer and one dryer.

location, pool for kids.

stayed in room 319 that has a parking lot light that shines directly into your room

i appreciated that the gym reopened the next day

front desk person was friendly and concise, the lobby is gorgeous, pool was nice and big and i enjoyed my room

brick wall; unstocked vending machine; unimpressive exercise room in basement; no pen, pad or laundry bag in

and if housekeeping is that proactive, how was there dirty laundry in my trash

guy in breakfast was great however front desk totally disinterested - asked for laundry nearby and was told to

was closed for wedding, should have been notified, would have gone somewhere else pool and gym were

there was no cleaning service, and the gym was almost always closed

handy laundry facilities (extra charge) and good sized gym with peloton bike

efficient laundry room

also, they have a laundry room but the machines there do not work well, the washing machine does not spin cycle

breakfast was good and tasty

the room was large with ample space for sofa, desk/chair, kitchenette with cooking utensils, dishes, flatware

couldn t use laundry as it can be only paid by coins, and no where i could change coins.

location, rooms, free shuttle, breakfast, staff excellent

no service at all in the hotel. even with wifi my phone lagged bad.

property was super nice- clean - had everything you could want - nice gym facility with treadmills, elliptical

the room had a musty gym smell, and had smears of food in some places

location and laundry facilities.

and there is coin operated laundry on each floor but the staff had no way of providing quarters to use them

only drawback was the somewhat moody laundry machine

hotel facilities were broken including no phone lines, cable, and wifi

the breakfast is really nice!!

no laundry service

c) no laundry services on site other than just pressing

there was no operating laundry service

no self service laundry. very inconvenient.

i recommend using allergy-free laundry detergent all the time so you can advertise this and not have any guests

no dry cleaning/ laundry bag provided

the amenities were top-notch, including high-speed wi-fi, a smart tv, laundry facilities, and a sleek, functional

the guest laundry was good and a bonus for travellers but was an extra cost.

property has laundry facility on site which is a big plus for long stay traveler

no on site parking and bar prices

and the hotel offers no laundry service

families at the hotel were allowed to let their kids run wild they were even in the bar

we worked out in the gym and went swimming

just the one night, nice rooms, bar food was very good along with the staff. will stay again.

gym was small, bathroom in room very small

they received soap and i asked for 1) pool was ice cold, switch broken on whirlpool no change for laundry self

i liked the hotel it had everything, breakfast, laundry room, microwave, it was great!

laundry-closed

after i get to desk i m told they don t have any but will send some one to get some from laundry and bring

i also like the fact that they had a laundry room

then when inquiring about the laundry they said they had it took me 5 front desk members to find someone that

at 2 pm knocked on the door but no one answered, so she decided to leave the clean towels in a laundry bag

sheets stained, smell of the laundry area near my room

were pretty loud and kids were running up and down the hallway other than that i will be coming back

allot of kids that day screaming

check in staff were very helpful and twice went out of their way to help me (with laundry

not have laundry service

professional, clean, clean, clean, nice breakfast options, very accommodating shuttle service, location,

clean, quiet rooms. nice breakfast options. off-street, free parking.

shuttle service

maybe the central laundry dryer broke down

room service was delicious

it is the fastest room service i've ever experienced

check in and valet are efficient, gym is large

breakfast room service was on time both mornings

on the tables in the common rooms there was what i hope fresh laundry that was being folded and sorted i guess

room service restaurant was very good

my kids loved the hot tub and the pool

the bar and restaurant were so crowded and noisy i was afraid of getting poor service

restaurant attached to hotel that has room service

have laundry in premises, could be a good option if longer stay and travelling with

some of the breakfast was good. pool is indoors. free laundry.

and hot tub were not working and my room was above the laundry room in which they did laundry until 11pm each

the free laundry, the free breakfast, and the decor of the room.

both times i stayed, the wifi was constantly disconnecting, which made it impossible to do work in my room

they have laundry facilities available, good breakfast and free parking

then there was a laundry room that did not have a coin dispenser so we had to go to the front desk to get

is very pleasant and accommodating place is clean and staff are helpful love the on site laundry facilities

laundry room filthy with broken equipment

the staff was helpful and we appreciated being able to do laundry

pet friendly helpful staff

the breakfast was over too early for me to enjoy it (9am). - love it if it were 10am.

that the pool and hot tub were not working . didn't know til we got there. very disappointing

great experience. clean room, great hospitality, and very good breakfast.

booked this hotel because it said that the room had a full kitchen

i loved how close it was to tf green and that there was even a free shuttle

didn t feel like we fit in with kids

excellent facilities with a large swimming pool, well equipped gym, and multiple eating establishments

one thing i didn t like was the fact that the pool in the advertised pictures were different than the actual

tons and tons of parking

wifi as subpar as well in terms of speeds

off space a bit tight but overall a very cool space, decent gym, quiet comfortable rooms

the waterfront views, hotel room, and gym facilities were all great

the gym and sauna were first class

they don t had room service, no colgate on bathroom

enjoyed the peace and quiet, the helpful staff, great location , laundry on site and well kept property

laundry facilities very clean

the laundry room had a big sink to hand wash clothing

there's plenty of parking

hated walking up and down lol no blame on hotel at all i never asked for an accommodation and my kids enjoyed

loved the pool, frees breakfast and laundry facilities

i brought a load of laundry from home to wash because my home had no power which is why i needed a hotel room

pool,gym,great

the pool was cold

the front desk was very kind and helpful, the staff around the hotel were amazing to my kids, the kids loved

it was convenient having laundry on site

very good gym, big thumbs up on that very clean and the size of the room was great

room, nice lobby & food area, tv , lighted free parking

over priced considering it s under construction, no breakfast, and can t use the gym

good parking

smoking are with pet area. i am a non smoker and don t appreciate having to be with smokers.

they had variety of options for breakfast (sausage on biscuit sandwich, scones, make your own waffle, etc), we

the kids running around above us .

the attentive staff. the managed time in the pool . and of course the well upkept facility.

small kitchen

the staff was super helpful with any question i had and the breakfast was great

just that pool closed for refurbishment

breakfast is always good

variety of choices for breakfast

parking adequate and staffing very helpful

had own laundry on premises

laundry facilities would be nice in the main building

parking is next to your room

breakfast selection brown sugar for oatmeal

the staff was very helpful when i could not get on wifi, even coming into the parking lot to check the signal

machine by our room ,broken, laundry broken,, no bathroom fans that worked, no garbage bags in trash cans

wish you had breakfast included

wifi and a provided breakfast. better tv reception.

my kids couldn t sleep on night one because of the loud guests yelling and screaming and police

clean , excellent facilities,pool ,courtyard , lobby , and rooms , we re great

laundry bags

the parking was free and comfortable

the pool was great for the kids. excellent, well-appointed breakfast. comfortable beds.

swimming pool and gym, ok breakfast, good location, great staff.

thing i wished we had a longer stay to enjoy the facilities such as the pool and fitness area

the breakfast is well put together

pool water temperature could have been a little warmer knives not sharp

small towels in the pool.

friendly staff. excellent breakfast

service,good breakfast, very clean hotel i will always recommend all my friends and family to this hotel

also has laundry, a pool and a hot tub

to the fully equipped facilities like the large swimming pool, sauna, fitness center and even laundry and cool

pool fantastic, great hot breakfast, staff very helpful and friendly, and very good location to walk the dog

large rooms, balcony, pool for the kids, air con, nice receptionist, location to newport is

free breakfast, pet friendly, clean , pool , hot tub, and sauna.

staff was very helpful and the amenities (pool,laundry,spa,gym) were all amazing

breakfast, pool, spa were great. our room was comfortable for 4 people and a pet

much parking in front

parking was a challenge- not enough spaces near the building

nice variety of food for the breakfast, rooms were very nice and clean, staff very nice too!

couple with two children next door to us got in screaming arguments with his kids, was banging on walls at 7am

my kids loved the indoor pool and i enjoyed the hot tub

very clean, good breakfast, helpful staff, shuttle to the wharf area for low price

our room, the pool, the gym, and breakfast area were always very clean

to wifi

well, both access wise within hotel and with parking, and enjoyed delicious breakfast variety

recommend not buying g food from the bar in the hotel it was disgusting

the hotel was clean and beautifully decorated for the holiday, with a nice little bar area where people hung

the breakfast was good, the pool was great

it was clean, comfortable, staff was nice and breakfast the next morning was very good with a variety to choose

the hallways were dark and dingy with dishes and laundry strewn in front of different rooms

the gym is tiny, has no windows, and is placed next to the laundry room

elevator and my room was on the third floor, the pool was filthy, no room service and the picture that is

lousy room service menu. wifi wouldnt work. $200 deposit for room service was not nice.

days, for many others) were not ready, so the lobby was filled with unhappy, agitated people (and kids, and dogs

friendly staff, laundry facilities, great room with a kitchen and refrigerator.

laundry facilities were coin operated need up grade to debit or credit charge

our kids used the sofa bed, which was great for them, but i wouldn't recommend it for adults.

the room was huge with a nice kitchenette, full fridge, stove top, etc

kids serving themselves in breakfast area

were great- there is a shuttle to newport, a great restaurant, indoor pool, laundry facilities and an outdoor

the pool, fitness center and guest laundry are not open for use

long line of folks waiting to do laundry into all hours of the night

breakfast was sufficient, liked that they had a guest laundry since we where on a longer trip

it was very convenient for us as a family to go and spend our day there without worrying about parking and

i have to bar close very early

i like the hot tub,and the kids the pool.

hotel desk staff very helpful. bistro bar staff were helpful.

i did not use the pool or fitness center.

and our car was sideswiped by a guest in the parking lot but the courtesy shuttle conveniently blocks the parking

convenient parking

noisy kids in the next room and almost out of everything at breakfast

everything! the room, the breakfast and the staff were great!

we got upgraded to a two room suite with two bathrooms, with breakfast included

breakfast food were not very good

paid the price that included pool, laundry, gym

entrance from parking lot (past laundry room, dismal decor, vending machines) to sole elevator to reception area

large laundry facilities

everything except the laundry options.

old nasty rugs no signage when you come to the hotel poor front desk location you enter a hot laundry room area

in proper room the 2nd was alot nicer then older building, under staffed halls were filled with laundry carts,

was very pleased to have laundry facilities self-serve on site

location, esp because you can avoid the chaotic and expensive beach parking

walking distance to beach is a plus for families with kids

beautiful and loved the hot tub on the top floor even tho the pool was closed