pool is out of order and this should have been on the website or mentioned during booking

layout, how quiet it was and the ease of having a kitchen in our room

lovely friendly staff. very comfortable bed. breakfast was good too.

in the morning there was a full breakfast offered

the kids were unable to spend more than five minutes in it

on site swimming pool and residents laundry room

the first night i ended up washing the pillow cases myself in the guest laundry room

the kids enjoyed it tremendously

free breakfast, parking. nice indoor pool, and, workout facilities.

furthermore, they need to make the gym a little bit bigger

laundry not delivered to room and some items lost

00 bill for the laundry room and had to walk to the cvs, the laundry room has no air or fan

the only thing that happened was we decided to use the laundry facility and we used the coin machine to purchase

we used the pool, laundry, ate breakfast and also used the printer

entrance and exit from hotel parking lot not easy to navigate. also all rooms are pet friendly.

the patio, elevator and laundry room could use some sprucing up.

i went to pool. i didn't expect that's so cold. i decided that i went to whirlpool.

the pool

the covid restrictions, they had there pool and hot tub still open - you had to pick a time slot & only your

hotel and our room were comfortable and the supplied breakfast was great

staff was beyond wonderful, breakfast was perfect

electric stove burner couldn t boil water. pet fee really high. view out window.

also great location and pool was enjoyable large grassy area with shade trees to sit under and shopping plaza

no hot tub in pool area

healthy hot breakfast options

pool notice instructions was talking about whirlpool but could not find one

was perfect, kids loved the pool, room was neat and clean, we needed extra towels and the staff brought them to

very clean, modern, well maintained, staff is all top rate, room service reasonable

wifi was pretty bad

breakfast

wish there were room service.

there s no room service but a great restaurant downstairs u can get food and bring to your room

gym. outdoor terrace. great cool design.

your bar is expensive

hotel was beautiful. great location. everyone was pleasant. would like room service tho

the pool was warm and i could actually enjoy it with my kids

we only found out three days before our trip with two kids who love to swim that the pool was closed (which we

pool area was full of unregistered guest drinking and having a kids party so we basically got bullied back up

living in the walls, coming in and out of the kitchen area through a hole in the drywall

breakfast had lots of choices and all were very tasty

is very pleasant and accommodating place is clean and staff are helpful love the on site laundry facilities

the staff was helpful and we appreciated being able to do laundry

then there was a laundry room that did not have a coin dispenser so we had to go to the front desk to get

they have laundry facilities available, good breakfast and free parking

laundry room filthy with broken equipment

have laundry in premises, could be a good option if longer stay and travelling with

some of the breakfast was good. pool is indoors. free laundry.

and hot tub were not working and my room was above the laundry room in which they did laundry until 11pm each

the free laundry, the free breakfast, and the decor of the room.

indoor pool is not appealing, chorine smell., ? ventilation .

not have laundry service

check in staff were very helpful and twice went out of their way to help me (with laundry

professional, clean, clean, clean, nice breakfast options, very accommodating shuttle service, location,

bed was comfortable and the wifi worked without lag/any issue

cleanliness, great and helpful staff, fair pricing, shuttle service to airport, and the breakfast is very nice

was closed ,tv remotes didn't work,asked for change for laundry machines and they had none,and dryer broke and

laundry-closed

desk, esther housekeeping manager, tiequanna night shift, cynthia kitchen and the gentleman doing laundry and

the carpet is terrible, even in the hallways, especially near the laundry/housekeeping

i liked the hotel it had everything, breakfast, laundry room, microwave, it was great!

on the tables in the common rooms there was what i hope fresh laundry that was being folded and sorted i guess

baseball team. kids running up and down the hallway all night.

ordered room service and was told there would be fees and gratuity added, which is fine of course, but when

i don't think its a good idea to have outsiders come in and use the pool and take away from paying guests

was super comfortable, we got extra towels easily, the pool and spa area were nice and very clean, the gym was

couldn t use laundry as it can be only paid by coins, and no where i could change coins.

the buffet breakfast is included, the food kept fresh and replenished

with kids on the 1st floor, not my 1st choice

everything! clean spacious rooms, bar, breakfast, location, all a plus!

shuttle to local restaurant for dinner great to go breakfast for 6 am

smell of smoke, dirty, breakfast sucked, laundry facility was not in use due to construction

laundry room was a disappointment - should be a sign to empty out dryer lint basket

was slow and laundry was out of service, but the stairs were accesible

was next to laundry room it was going all night

also, the laundry dryer didn't seem to work well as our clothes were still damp after a whole hour of drying

laundry room only had one washer and one dryer.

location, pool for kids.

the pool was closed and there was no breakfast or coffee in the lobby, but that wasn't the fault of the

i appreciated that the gym reopened the next day

gym out of order

i was across from an ice machine, the guest laundry, which rattled and rattled, and a parking dog

give us a room located backyard noise all night , laundry

location is good for us--near family. bed was comfortable. laundry facilities appreciated.

next to elevator, ice machine and laundry

room outside laundry so loud at times. beds could be more cozy

didn t like the fact that there was a cheerleading competition going on and i had to listen to kids running

they also accommodated an early check in for us

pool option, breakfast, comfy bed, large smart tv

parking was plentiful

beautiful hotel. great location. nice facilities including a pool and outdoor firepit.

and the hotel offers no laundry service

we worked out in the gym and went swimming

families at the hotel were allowed to let their kids run wild they were even in the bar

the gym was very nice

amazing gym and pool facilities

the amenities were top-notch, including high-speed wi-fi, a smart tv, laundry facilities, and a sleek, functional

the guest laundry was good and a bonus for travellers but was an extra cost.

property has laundry facility on site which is a big plus for long stay traveler

no dry cleaning/ laundry bag provided

full kitchen

and if housekeeping is that proactive, how was there dirty laundry in my trash

brick wall; unstocked vending machine; unimpressive exercise room in basement; no pen, pad or laundry bag in

guy in breakfast was great however front desk totally disinterested - asked for laundry nearby and was told to

no food or bar at lunchtime

early check in and upgrade.

no laundry service

c) no laundry services on site other than just pressing

no self service laundry. very inconvenient.

i recommend using allergy-free laundry detergent all the time so you can advertise this and not have any guests

there was no operating laundry service

and there is coin operated laundry on each floor but the staff had no way of providing quarters to use them

location and laundry facilities.

only drawback was the somewhat moody laundry machine

bar to be open from lunchtime

i ordered the farmstand breakfast bowl

laundry room is too small and only one laundry in the big hotel

the drying machine in the laundry was not as clean as expected.

i appreciated the laundry room

comfortable beds and pillows. breakfast i clouded and good gym.

pet fee was high - parking fee was pricey

efficient laundry room

also, they have a laundry room but the machines there do not work well, the washing machine does not spin cycle

handy laundry facilities (extra charge) and good sized gym with peloton bike

breakfast was good and tasty

enjoyed staying here, friendly staff, breakfast was very good we liked location was walkable to landmarks in

maybe the central laundry dryer broke down

early check in for 2pm ahead of time, day of was told it was not available, but they would put a

hotel bar was closed by 11

beautiful location with ample amenities. i really enjoyed the gym.

clean. spacious. gym is awesome. staff is great especially the valet guys.

laundry services apple pay not operating, difficult to find change for machines

laundry service available but no soap for purchase

great size room & bed, comfortable, good facilities on site (guest laundry, lounge, gym).

onsite guest laundry, very convenient

best if they used unscented laundry detergent

sheets stained, smell of the laundry area near my room

at 2 pm knocked on the door but no one answered, so she decided to leave the clean towels in a laundry bag

then when inquiring about the laundry they said they had it took me 5 front desk members to find someone that

didn t work when i called the front desk to fix the wifi, wifi didn t work and wouldn t load, location is

excellent service all round. great breakfast included. fantastic courtesy bus service.

place is very charming and very good audio equipment in the room as well as a nice fireplace you can use (just

kind, professional and friendly, from check-in, to dinner/breakfast, to beach facilities, valet parking and in

we had room service ,few things missing from our breakfast we ordered but food was great .

the front desk staff and parking attendants are more than helpful and friendly

breakfast was complimentary and delicious

the hallways were dark and dingy with dishes and laundry strewn in front of different rooms

the gym is tiny, has no windows, and is placed next to the laundry room

easy parking and little good gym

the hotel is pet friendly so i thought they d have a better vacuum

think pet friendly rooms should be tile or wood only

property was well maintained and plenty of parking

we had reservations at matunuck oyster bar which shockingly burned down this week (r

serv coffee was great 24 hrs restaurant and bar area was above par

restaurant and bar were excellent

our room was not in the inn, but accessed from the back parking lot of the inn

you arrive at the hotel lobby they have carts for the luggage which is very nice, also they have laundry facility

noise from hallway and adjoining rooms heard through walls. parking was limited.

things: the door into the room was bent in a strange way, and the wifi and chromecast gave me a lot of trouble

have trouble walking or family members who can't walk distances, and dont want to have to pay for parking downtown

they need more umbrellas by the pool. the live music at the pool was annoying.

restaurant and bars within the hotel were great and the pool/gym nice and clean

a little more space in the room; gym was amazing

wifi is $13 a day. who still charges for wifi?!?!

kids running and yelling in the hallway until after 11pm

remodeled hotel had a great gym and indoor pool. walkable to attractions shops and food.

good location for harbor views has laundry

the property was near a great part of town. great atmosphere. kids loved the pool.

located and to towndown and was great pool was good and warm

the pool was nice for the kids to enjoy

the pool was nice for the kids to enjoy

pool was small

location, appearance, people, food, drink and pool. great place.

rooms beautiful hotel delicious breakfast friendly staff excellent location great rooftop bar with a fab

we went up to the rooftop cocktail bar on our first night but waited 15 minutes to get served without success

we really enjoyed the roof top bar as a group, it had amazing views and yummy cocktails

and easy walking, breakfast bar was well prepared and nicely presented, bar on site and relaxation areas for

location, bar and public area very good.

the fireplace in the room was what sold me on this place

bedrooms where comfortable, great location and friendly restraurant and bar staff

i adored the fireplace and the view of the water

it lacks a pool or waterfront acces (both surpringly rare amenities in newport) it features a gym, on site

they were so pet friendly and the location is perfect walking distance to all newport offers - loved it

of a large 2 story loft room- creative breakfast choices delivered straight to your room- large gym, easy parking

we traveled with a little pet, called to inform about that prior to reservation, gave us pet-friendly room

not the spa like atmosphere as in the description

that we couldn't stay a longer time. the parking was congested but at least there was parking.

location was great, very clean and quiet. private parking.