there were also broken tiles near the fireplace and wiring hanging loose to the sockets

the guest room is off the kitchen,dining,living room which meant it was a little noisy in the morning

melanie was a great and generous host, breakfast was delicious

the fact i didn t ask about the breakfast recipes ud83dude2d

the adjoining kitchen also appeared to be in general use

wifi is very poor, gave up & used mobile data.

couldn't see the cars on the road as we were exiting the parking lot and the road is busy and cars run fast

the excellent evening meal taken in the main bar took me back to the less sterile facilities which made eating

wifi did nyt work, until i deliberately askel a staff member to boot the router

lack of staff, but that's down to the owners!! no room service

notice about economising on laundry in my bathroom and hoping to be my three days without need for a change of

tv and wifi signal very poor

not a complaint. but would be nice to have more secure parking for motorcycles

wifi was very poor, i had business to do and could not rely on the wifi

(the fact there is free wifi also helps as the 4g isn't always the best in amongst the hills)

the kids absolutely loved them

even though not all of the hotel is pet friendly we managed to have a great dinner and a whiskey in the drawing

dinner with aperitif and coffee served in beatiful victorial style rooms warmed by the fireplace

the main road, free parking

good bar menu

shower was hard too work and very slow, room was small and noisy next to the laundry

this didn't bother me that much but the wifi didn't work in the room either (it did work in the adjacent coffee

wifi connection was patchy in the rooms but fine downstairs.

wifi wasn t working

wifi in room 1

dirty/oily marks on the sheets - perhaps a problem with the laundry

laundry service

very noicy room due to laundry machines

history and the location were great; the staff were great, and the laundry lady worked very hard to have our

laundry van arrived at 6:30 outside our room and made a lot of noise, woke us up

our room wasn t ready when we arrived and cleaning staff have all laundry at out our door still when we got

needed vacuumed, laundry sacks were left in corridors all day and night, trip hazards, cupboards left open with

large, well-equipped room and great to have the spa, bar and restaurant as well.

residents bar and no room service despite the hotel website saying that this was available 24hrs a

gym equipment could do with a little clean as the handles of the equipment were sticky - would be

it seemed shabby and unkept (there always seemed to be laundry on the landing)

only wee down was that we thought the gym and pool were in the premises, we missed out on that.

extra charge for pet is 25, which is a lot

excellent location breakfast comfortable stay gym facilities access

very complicated wifi connection

first night i was aware of the noise from laundry extractors on our side of the building but they turned off

couldn t open window at night due to noise from laundry room vents on side of building

at the restaurant/room service could have been wider and included some options for children

room size food and staff all great. fab room service also very quick

breakfast was amazing.

and that's your lot), i had to walk through the back stairs where they openly store all the laundry bags to get

service had bags of dirty laundry left in the hallways all day

not a criticism but laundry stored under staircase which seemed odd but its an old converted building so maybe

i wish they would have had laundry facilities.

also, the hotels cleaning service was very peculiar ie emptying every room of dirty laundry and dirty crockery

in stirling when visiting but from now on we would always try and use the castle walk bed and breakfast

nice view from the room little welcome details, which the kids really appreciated

warm, good wifi, comfy bed

comfy bed, v good shower, good wifi, tv, tea and coffee, very clean and nicely decorated

the wifi connect was rather weak which also affected the tv signal.

were very helpful in helping me to try to resolve a laundry crisis i was having

no wifi in the rooms was a problem but apart from that nothing

stay often friendly staff food excellent lovely relaxing bar comfortable rooms and fantastic

room service didn't change the towels as requested when booking in

wifi in the rooms was a downside (tho it does say that on the website); shower took a bit of

no guest laundry facilities

hotel is close to the broadleys vet hospital to which i was taking my pet

the hotel was lovely, the room was clean, the staff were friendly , breakfast was good

one of the comfiest our guest had slept in, room great, wifi great and to top it all a good breakfast thrown in

another great thing is that they have free parking, which is pretty unusual in scotland

laundry van blocked off car park to get out in morning

pets are allow in the hotel rooms and cafeteria

wifi at the hotel was very very very bad, little or no coverage in the bedroom and my room was very

off the bar staff(younger female) was so rude, lemonade had ran out and drink was awful, tried to say to

parking for the motorcycles very good breakfast had an evening meal in the bar very good fun very

pet-friendly, at no extra charge. very pleasant gardens.

the warm welcome to excellent service / room service too

unfriendly manager poor wifi in room room was tired and dated

bedroom and en-suite; the most comfy bed that i didn't want to leave in the morning; great food; pet friendly

bar closing time could have been later

we arrived before check in time, and had a drink in the bar while they got our room ready

location and cleanliness and parking

had difficulty logging into wifi

my full scottish breakfast was served in the morning which was also very good

the breakfast was awesome ud83dudc4c

around the pool side, no one delivered towels resulting in me having to use a tool from the dirty laundry

laundry rooms and other storage cupboards were all open and messy these were still open for

45am by big a huge lorry outside the window, wheeling in towels or laundry

room was above the laundry and was extremely hot with no form of ventilation other than a small window that

our room window on the sunday morning at 6am banging about either collecting or dropping off laundry l

room service- i had already messaged ahead to get a menu- was told that it would just be what was

property not a chance but if you are missing anything from the room you can get it at asda as room service

lovely location, the pool and gym. food excellent.

wifi

day spa was great and we enjoyed a round of golf, this was the perfect relaxing end to our holiday

the bar drinks were great also

the corridor we had to use in spa was wet with puddles of water from people using the pool

to go up to our room and got to our floor out of the lift we was greeted by a huge pile of solid laundry on the

took another 30min to arrange rooms it was 1am with kids so not to good

hopefully the swimming pool and spa will be working when we visit the next time

30 pm after a long flight hungry, however staff did allow us to order food in, and ate at the bar with a very

the breakfast is really good

have been nice if public computers for the internet and laundry facilities had been available

no idea why the floor is invaded by housekeeping (who were lovely btw), laundry service and maintenance at 9am

- was away from main guest area & near laundry room / staff area - hence suspicion as to who was making

the corridor outside our room there was a dirty trolly and a dirty table things on the carpet laundry bundles

the bin, you could hear other guests doors slamming all night, not much loo roll for two nights, room service

nothing (ideally a pool and gym but can t have it all!) hah

the young lady in the bar was also a clear asset to the hotel

in late ant room service for food telephone responder grumpy bacon roll was a bacon sandwich- not much bacon

that dogs aren't allowed in the dining room, but given that we arrived with him and paid the pet surcharge i

we also ordered room service from the restaurant (always a nice treat at hotels that offer it) and this hit

laundry being delivered at 6.15 disturbed sleep as did the car alarm that went off at 3 am.

restaurant and bar staff are very comical in a good way

rooms are larger room 35 is a great room breakfast was cooked to order and a full scottish style bar staff polite

wifi was a bit weak

the location is ideal for me - visiting family who lives in glasgow, decent parking, quiet area, petrol station

laundry should be kept in a cupboard

towels in bathroom not clean. looked as if they should have gone in the bucket not the laundry

we checked in we couldn't sit in the bar to have a drink, the restaurant which is apparently separate to the

the wifi signal was weak in our room.(20)

when we raised our inability to get any wifi signal, we were immediately moved to another room which solved

t to be expected i would think) i also really didn't like the smell of the toiletries and the laundry detergent

also next to a noisy laundry room

open wifi, bathroom tired.

rooms were stylish the wifi was good the location is superb for the university and the access to the city centre

we had a nice stay though, restaurant and bar onsite are both great

i asked for laundry services and he didn't know the price or how the service works

quite badly as if it had been used before and just tumble dried, i would suggest changing your laundry firm

very nice breakfast was fantastic, staff very helpful would definately use again if the wifi

the windows opened (which we loved being able to do), we listened to folks at the restaurant/ bar across the

only 15 minute walk to the convention centre, the kids had their own room, and the breakfast was a great start

our room was above kitchen and laundry

i asked about laundry

window had brown packaging on it, the t v didn't work and the continually humming noise from the laundry room

the night, with constant loud banging from some sort of system next door (perhaps a boiler/laundry

the laundry machine noise at night in the 3rd floor

the bedding was clean so assumed it came straight from the laundry

no elevator. lots of stairs. no laundry service.

breakfast was amazing and you had a choice of about 8 options from a menu

this time wifi reception in room was very weak

the friendly relaxed atmosphere of hotel and bar area

also, we had our laundry done through the hotels service

me the worst room which was on the first floor, very dark, and i guess the room was up above the laundry, it

great same day laundry and really nice food

breakfast was amazing - ask for a teapot if you want more tea than just one mug full

staff very friendly and great with kids

a laundry bag was left on a saturday to be picked up the next day and when we stopped to pick it up,

cot sheets rather than using a normal sheet, beds are too soft, maybe some better options for kids in the

fold out bed was a little small for 2 kids.

was great had a lovely adjoining room with the kids, staff were friendly and very helpful duty manager was

you only get one hour of free wifi so i had to use my 4g.

were rudely awakened just before 5am to the ridiculously loud banging and crashing noises from laundry vans and

incredibly handy, great to have the same day laundry service.

laundry service

however at 5:15am fishers dependable laundry arrived and started banging around metal containers both into the

loved the staff and self-service laundry.

no laundry bag, poor selection of tea coffee

coin laundry nor the ice machine on the premises

no laundry facilities other than to send out which is expensive and as we only stayed one night not

kids pizza drowned (

the gym is nice but very

bathroom ventilation air was broken, there was no refrigerator in the room and no laundry

we were beside a storage room and at 6:30 am someone was banging the laundry carts against the wall of our room

laundry options are expensive

had laundry room door open at 7

ideal location ,great value for money and a great breakfast