my kids loved the kids club, disco and the pool while me and my husband enjoyed the food and the nightly walk

brilliant location with few supermarket, restaurant and a bar in the area, by the sea, excellent pool

wifi service wasn't seamless

many activities for kids

we paid for breakfast only and managed to try all the local restaurants in a small square very close to the

swimming pools, room, night time entertainment and kids club

breakfast very good

swimming pool and water activity s were one of the best

22 o'clock you have to choose go to bar drink cocktails in silent or go to bed

no floats are balls allowed in the pool.

chilling music during dinner; great choice of food (and quality) and local drinks; poolbar open till late, you

it is truly an adults only resort

i loved the breakfast and the dinner with the different cuisine

ai breakfast lunch and dinner were amazing, the snacks in times between where totally opposite

hotel with clean facilities and a good buffet breakfast

the only thing that the hotel might want to address was the equipment around the pool which was rather tired

extremely poor gym

good view from the room and pool area

swimming pool and leisure area in hotel

the cash lunch bar food was poor

there was no laundry/iron option

but impossible to book since they never pick up - i could not lend an iron for my clothes - laundry/ironing/dry

loved the chill out area on the roof and happy to pay extra for the peace and quiet with no kids

was clean, had a lot of space, free entertainment, swimming pool as well as a restaurant and bar available

no drunk people and activities for kids

no iron in bedroom. but they did offer a laundry service to us swim pools were not heated.

free internet, and expensive to buy, food smell in the room, laundry old (towels and pillows

very relaxing hotel plenty of choices in restaurant staff very helpful and friendly loved the pool areas with

wifi is not free.

wifi in the hotel take your own towel with you because provided in the room can be used only in the

& large room, food & drinks, friendly animation team with a lot of activities - especially aqua gym was amazing

only fault i have with this hotel and is a very minor one is that the swimming pool is a bit too cold but honestly

pools a bit cold

were a little hit and miss, most were very polite but the pool bar man seemed a little grumpy

the guys on the bar were also fantastic and knew our favourite drinks by memory

* the hotel offers a few activities, such as pool gym for adults and handicraft activities for kids

we had a wonderful holiday, lovely heated pool, lots of delicious food, lovely staff, good sun beds

she was also able to approach kids

noisey fellow guests late at night, wifi signal strength poor.

food, design , cava for breakfast, warm water in the pool

drinks from the pool bar were extortionate, asked for a small cup of coffee and tea and got given some muck

review verionica a friend of michel along with another friend actually tried to attack me in a bar by way of

offered to add a matres topper, but it would have been good if it was there from the start as our kids only

the kitchenware was new and of good quality

sell it as an appartment, but there is no kitchen and you have to do the dishes in the bathroom sink

no wifi in room have to pay extra for everything

and a wide variety of food in the snack bar

hotel room, staff, view, pool, atmosphere, evening program- everything was amazing

breakfast was fab and the activities were fab

you can t have a kids pool, splash park etc that they can see but can t use

rooms are small, parking can be a problem at weekends.

were friendly - allowed late check out for free bar was decent plenty of outdoor seating by

the wifi was very bad.

hotel great location, rooms spotless cleaned every day, all staff very friendly bar 2 in the snack area, couldn

chocolate fountain, fresh papaya and waffles for breakfast , delicious dates, this hotel surprise us every day

beautiful coast location, well set out and plenty of space around the pool area.

the rooms are a good size, very good wifi, you can pretty much watch any programme of your choice, once your

the beach is right in front of it, it is clean, the room is large and they have a varied and good breakfast

staff were friendly and helpful, especially the evening bar staff

many guests go as early as 6am or 7am to claim their spot on the sun-beds around swimming pools by leaving

pool is lovely and warm but best of all the hotel is an oasis of calm

room service is non existant they never delivered what i

pool bar service on the thursday afternoon was very very slow

they give you a tablet with internet (which you can also use in the city and transform it into a wifi access

modern hotel with great facilities and staff - the pool is amazing at 20m so you can do some real laps

nice coffee capsules machine and kitchen equipment

just the decorations could be upgraded a bit along with the artificial grass around the pool area

apartment was clean an spacious, pool was heaven and the staff (belen) beyond amazing

gave us late check out, which was appreciated

wifi, spacious rooms, very clear, staff very friendly, sun and good atmosphere around the pool

a few minor queries - no laundry service was a problem, there was no fridge in the room, and we did not like

gym 2 cardio machines most probably not worked in the last 10 years and one small rack bench

the breakfast was amazing definatly value for the money

breakfast was delicious, with a good variety of options to choose from

numbers on our side of the bungalows making it difficult to find at first, very poorly equipped gym

theres also a snack bar that serves bbq, pasta, salad, etc if you want to eat lunch there or theres some great

was very comfortable, great pillows, fastastic shower, wifi very good, standard of food excellent, air-con worked

fun layout, lots of pool and bar

ud83dude01 secure wifi for remote working is fast and reliable, with dedicated workstations for guests

the wifi worked well

you should think about and for dinners the drinks to be free like in breakfasts and water should have to be

kids were keen kn staying late at night

only issue we had was we were unable to connect to the wifi, but we never mentioned it as we didn't actually

the breakfast was good

having own space outside bungalow and handiness of pool bar and eating facilities

surprised that the food served by the pool is excellent

15-20min walk to the beach in playa del ingles, but there shuttle buses offered as well

areas to work with a laptop if needed but wifi a bit patchy

the only thing we didn t like was that the pool could have been cleaner

the gym is well-equipped with modern machines and free weights, as well as daily pool activities from

staff were very helpful and friendly, it has a good gym, laundry facilities, nice shower, big pool and is gay

kevin, javier), location of hotel, super comfortable bed, excellent cleaning nice pool area and bar room well

spacious room with all the amenities, pool was clean and spacious, bar supplied a wide supply of drinks as well

the pool partying and great customer service

hank you carmelo, macarme)

the breakfast was the best, wifi / pool & staff was 100%

the gym equipment is limited.

air conditioning could be stronger more towels available at the pool.

the gym had enough to keep going while on holidays

gym was surprisingly good, much better than i expected

- door handle fell off laundry room, locking me inside

specially i like pool where kids under 16 are not allowed so you can enjoy peaceful moments

the pool bar prices were expensive in comparison to the resort including snacks for children

great facility for families with kids.

everything was excellent, cleaning, pool, restaurants, balcony, staff.

two treadmills of the 3 were not working and gym was busy.

the pool is nice, the lifeguards make sure that there are no early reservations of the poolside

the pool, cleaning of the room and all employees

the breakfast and dinner could have been better.

it didn t feel too big and impersonal and the kids team and staff quickly got to know you

at the bar and food hall

at the restaurant and the pool bar you may encounter the best service ever - even with a mask on - you can see

great cross-fit and gym area..

extremely clean hotel with amazing pool and food options. very large selection for breakfast.

lovely cocktails and bar menu has everything you could ask for

laundry facilities on site

wifi never worked in the room

kids entertainment in the evening distance from the sea (25-30minutes walk) parking is always busy hard to find

nice bungalows, wifi was good, breakfast was good, swimming pool was very good

or kids loved it too

the heated pool is the best i have seen

no games, very few kids

pool is very nice and clean

free wifi seemed strong throughout the hotel

lady who serves at the pool bar is very lovely

peaceful, only adults and the staff was really nice

parking at the hotel is great, lots of free spaces, never struggled to find a space

the gym has a good amount of equipment

it is adults only so was nice and quiet which added to the relaxation

4 adult only swimming pool with spa facilities, gymnasium, minibar great breakfast.

excellent laundry service

the entertainment team were simply outstanding, my kids honestly loved them and they put their heart and soul

although that is subjective - i saw many people and kids enjoying them

no good equipment in gym

to criticize but only 2 improvements could be recommended - a bit better equipment for the gym - a barbell would

more kids entertainment, but i no it s not that type of hotel and all the entertainment you could need

parking accessibility, shared facilities and staff.

great bar service (fresh juices, smoothies, healthy salads options) 4

would stay there again ideal location free parking and must say very clean resturant and bar available next to

parking was more difficult, the outside beds in the adult only area were occupied and also there

kitchen had only very basic equipment. location was a few kilometers away from most things.

it's very peaceful and relaxing, the rooms are very comfortable and the pool area is very good and the perfect

the room is spacious and very comfortable, and you can cook your own food in the kitchen provided

the pool bar is amazing, nice drinks and the breakfast is basic but very tasty

wifi

the pool was a good size the pool bar during the day

best reception for wifi was around the swimming pool only

is amazing room swimming pool, beach is super near market ,bus station , staff is super restaurant is good

tennis court, activities for kids, animation club, pool bar, food was quite ok (for this price)

was usualy served under heaters and so not as hot as it could be the hotel had no indoor bar

the parking was a bit limited, although i always found one.

the kids club is amazing for children over 3 and it offers time with other children and a break for

facilities, gym and spa are of high quality

at the pool bar, it took a long time to be served and it did feel like you were being ignored at times

gymn is outside and will be too hot in summer

excellent hotel. nothing to fault at all. breakfast was excellent.

as we didn't want fancy food, the only alternative was room service, which we took

only improvement i can suggest is to add a couple of additional machines to the gym areas, to cover all the

- nice rooms (with fresh fruits every day and plenty of water included), a well-equipped gym and two enjoyable

around the pool at the hotel end could be better - the pool bar staff should walk around the perimeter checking

laundry was a little slow 3 days wait for gym gear meant 3 days unable to use an excellent

giving a sophisticated and professional service, from front desk to pool staff, table service to room service,

too many shaded pool areas

from the pools, spa and gym, there is not much to do

arrival would be helpful such as advice about the hotel app or ordering drink/food whilst at the pool

the awful thing has happened when i received my dress from the laundry

i asked about laundry and the guy was not helpful, he looked at me like i was asking a very strange

resort hotel has everything for lone travellers to families with young kids

resort hotel has everything for lone travellers to families with young kids

sadly hot water kettles are only in unique rooms so i couldn t make tea in the room and room service wouldn

the gym and location

only think i can think of is a slightly hectic breakfast logistic, but thats just a minor

room service was very limited and took 1 hour 20 mins to arrive on first night (we arrived at 22

music is quite loud- good if you are in mood, annoying if you are trying to sleep or get kids to sleep - seek

spoilt for choice with all the pools

no kids and very clean

no kids

the staff in the dining room for breakfast and dinner so friendly

stayed in the lopesan costa meloneras before just - up the road, which is beautiful however, the adults only

music from club bar on roof from 9am on the saturday

location was excellent, the large infinity pool is one of the nicest i've come across anywhere, the outdoor

unique breakfast was a la carte( excellent) dinner experience not so

the staff everywhere were excellent the staff at breakfast in the italian restaurant could not do enough for

pools and beautiful outdoor areas

great spa experience

location, great facilities, friendly staff, delicious breakfast and dinner, infinity pool, baby-friendly, warm

food excellent room excellent staff generally excellent location great good swimming pools & gym

there is however a great kids pool and the kids club is there, and we based ourselves there with our 7 and 2

some furnishings need updates. rose bar and restaurant a little dated

he was amazing as was the food, i looked forward to breakfast and dinner every day

there's plenty of sunbeds,in the area by restaurant/bar and infinity pool the sunbeds had towels on them early

we even had santa visit as we were staying during christmas with the kids getting some great presents

and need to be replaced by hotel i was disappointed that the hotel had no arrangement with local golf club as

the location is awesome and you can enjoy romantic sunsets at the bar next to the sea

24 hours all inclusive, sports bar, nice staff. infinity pool, adult only terrace,

from the room good selection of swimming pools very nice entertainment shows in the evening good gym

told we had to wear trousers at the poolside bar for dinner but when we turned up everyone else was in shorts

great location and loved the spa facilities

we stay every year in there sister hotel up the road so many things didn t work in the room room service kept

the rooms were amazing, the bed was so comfortable. beautiful pool area and nice bars.

wifi not working properly and couldn't work with my pc

the beach bar is overpriced.

kitchen well stocked with pans when we wanted to eat in and a short walk to the nearest restaurants

ground floor apartment, with front terrace across the swimming pool, spacious,well utilize, very clean

i enjoyed the most was the pool and relaxation area, the spa is excellent, and the breakfast was great quality

i also used their laundry service, and i found out it was not professional at all

no complentary waters , no refill of milk etc or laundry bags

choice for breakfast, wonderful lobby, nice music (piano or saxophone), very friendly staff, free parking

we would have liked an outside bar to be open during the evening hours

we had a pool and sea view

breakfast was equally enjoyable

beautiful infinity pool overlooking the coast

wifi was non-existent

staff, awesome infinity pool

breakfast and dinners were lovely

air con is a plus and mini bar is just big enough to pop few of your own bits in if you don t want to pay

bar would be a bonus and if it opened abit earlier than 12

receptionnist is friendly and it is open 24h/24h for check in the pool is great on the top of the hotel very

very close to gran canaria airport and the free shuttle bus to airport

fitness room and swimming pool on a top

your way to the hotel was difficult and stressful and parking was a little tricky

parking was incredibly difficult to find, would have been good to have a parking lot to navigate to

there's a free street parking but fills up during the day. bed was a little hard.

wifi not great

very helpful staff who helped us find parking nearby and

we chose the accommodation because of the washing machine, but where it was and the mold and laundry smelled

enclosed so you can let your kids run feeling secure

gym is good too

plenty of sun beds, wonderful lounging in the garden overlooking the sea, nice terrace, spacious parking

hotel need to have spa menu on their website

noise from apartment drilling at 9 am and rubbish and laundry trucks coming during the ngt right outside our

spotless hotel lovely breakfast gutted no sausages tho ud83dude2dud83dude2dud83dude2dwould defo recommend and

the staff were lovely, we even got room service on one day which we enjoyed

it was so relaxing sitting by the pool especially because there was no

location was very good, gym was ok, beds very comfortable

they had a laundry service but only needed to iron creases out of clothes

there is a laundry service but you cannot get an iron

for example there is not really the option of using a iron in the room but just use the laundry service which

were kids iin in the adult pool, but a small inconvenience, food and drink in the hotel are a bit pricey

view of sea & pool area, i asked to be close to kids pool & got it

open bar very nice touch, can make drinks yourself according your taste.

location was fine breakfast was dissapointing

food could have been better more fresh fruit for breakfast would have been nice

all staff were friendly, food and dring was of a good standard and lots of choice, swimming pool was lovely

was excellent staff where very friendly pool very clean food very good taxi very cheap to the port or europa

we also appreciated the self-service laundry on site, which was easy to use

loads of activities for kids and families, 2 pools which were big and clean

pool area and the gym was nice, entertainment was good, kids area was good too and clean

the only disappointment as explained below was the late check out

i enjoyed the free mojito activity class around the pool

my flight was cancelled so i had to stay more, so laundry room would be useful, they have laundry service which

there are no laundry facilities at the hotel and if you do use the service you won t get your clothes back

no iron in the room, laundry service(extra charge) takes 2 days

also the pool water was quite

coffee for breakfast could be better than filtered coffee

no iron in room but there are laundry facility s at cost. kettle in room would have been nice.

bar was good but no light options such as crisps/chocolate/peanuts but that s only a small

the view is wonderful, nice pool for kids and adults the food ok, very clean rooms.

were very helpful room was excellent food was excellent music in the bar gym and sauna

incredible swimming pool, spa, gym, food and entertainment

plus no laundry service at hotel

very clean overall and good food in restaurant, with a decent, if rather small gym

bottled water in the room was not included and the only way of getting it was by paying at the bar within their

exactly for me:) first all inclusive experience in my life and i am very pleased, very good breakfast, lunch

very clean place with good stuff very good wifi good food

once there were no towels due to laundry delay and we got the towels only after i asked if hotel does not have

maid service ok but missed out on item replacements and took laundry when indicated not necessary to save water

on-site activities for both kids and adults

relax, occasionally swim laps up and down a nice big pool (quiet area), use the spa or outdoor gym and eat like

lovely buffet breakfast great swimming pools

the housekeeping is very average and the smell of the sheets and towels coming out of the laundry is very bad

the housekeeping is very average and the smell of the sheets and towels coming out of the laundry is very bad

laundry service ridiculously overpriced (which isn t unusual) however it s possible to use

there are no laundry facilities other than those offered by the hotel which are very expensive

facilities great … we were travelling with our daughter and her children, twins aged 4, and the kids club and

an crockery an microwave not much spoken english but all was well an resolved the best was laundry cleaning lady

breakfast, atmosphere

the breakfast and the pool were very pleasant

was not bad but i got a room that looked like a bunker with no lights and small windows, the gym was under

on breakfast rules or hours (in the end we missed it the next day because of this); or wifi etc strong mold in

far from everything wifi in the room done not exist

not enough choice of beer and wine in the honest bar beside the pool

lovely old fashioned pool lounge area

the pool and the view is nice

there is also no room service, no telephone, no minibar, and not even a mosquito net on the sole window of the

wifi needs to be better.

poor wifi

the rooms are clean and comfortable, the daily room service was very good

the only thing is that i would not say that the hotel is for families with little kids - we were there with

parking off road (as you would expect out in the country

delicious breakfast

pool looked so invuiting but water was too too cold in january _ invedt in solar panels and a cover

fantastic staff: gave me an ice bucket for cooling drinks we had had to buy out because no bar (no fridge in

breakfast was very good, nothing was too much trouble for staff

decent breakfast