nice entrance, excellent rooftop pool (only cold water), 24x7 minimalistic gym (minimum required machines are

late check out, buffet breakfast was brilliant,

wifi was sometimes poor and disconntectd.

friendly staff, good facilities- free airport shuttle, free wifi, gym, pool, bag storage, good soundproofing,

friendly efficient staff. good facilities, pool and gym particularly.

wifi not great

wifi not always on, twice had to ask for it to be put on

there's a free street parking but fills up during the day. bed was a little hard.

parking is a pain - trying to find something close to the hotel was challenging (we ended up a few

wifi only in the reception/courtyard area which is fine but becomes difficult in the

swimming in the pool programs for kids and adults food and drinks ud83cudf37

spa pool

was almost no wifi at all, only near the reception

great hotel for kids and families

music around the pool areas at times

the wifi wasn t great in some parts of the hotel.

swimming pools, room, night time entertainment and kids club

food was superb, rooms are very nice, pool area perfect.

good breakfast, ok location. just tight for our needs

swimming pools, room, night time entertainment and kids club

adults only hotel

loved being able to walk straight from the hotel pool onto the beach

had read that the hotel was geared towards relaxation with it being an adults only establishment

i loved the breakfast and the dinner with the different cuisine

good air conditioning and wifi

there was no laundry/iron option

but impossible to book since they never pick up - i could not lend an iron for my clothes - laundry/ironing/dry

thing was excellent large clean rooms amazing views staff very friendly an helpful breakfast very good will

location of the kids pool at the front of the building means all you can hear are kids screaming when you are

they need better parking facilities

very very nice hotel! really big room, comfy bed, superb breakfast and dinner.

there were free sunbeds always available next to the pool and hotel bar was more price convenient than the

the only thing that the hotel might want to address was the equipment around the pool which was rather tired

the brach in front of the pool is super relaxing

lights crooked, glass broken at restaurant entrance, socket with wiring exposed close to bar and not enough

no iron in bedroom. but they did offer a laundry service to us swim pools were not heated.

free internet, and expensive to buy, food smell in the room, laundry old (towels and pillows

only the wifi isnt the best

wifi in the hotel take your own towel with you because provided in the room can be used only in the

good service at pool bar

the shows were entertaining, and the kids enjoyed the arcade

received a room on 6th floor with a good view, breakfast was very tasty and variable. the

only fault i have with this hotel and is a very minor one is that the swimming pool is a bit too cold but honestly

lovely outside area round the pool - like

no race for sunbeds was plenty to go around nice pool bar snacks available through the day

food, design , cava for breakfast, warm water in the pool

wifi was so-so, you had to find the right place, where you can get a good connection

value for money and the kids club excellent

infernet connection not so good, all entertainment is paid, pool and bar close early

* the hotel offers a few activities, such as pool gym for adults and handicraft activities for kids

i cannot magine how it was for the people who lived above the open bar because there were entertainments every

great location as very close to the beach, good meals and wide variety of choice, excellent pool and poolbar,

there is no working wifi in the hotel and room

sell it as an appartment, but there is no kitchen and you have to do the dishes in the bathroom sink

from breakfast which was good, the food was fairly mediocre

amazing staff, good facilities for kids

they dont have free wifi in the rooms, only by the reception.

the hotel was amazing, room, breakfast and a staff was 5*

got a room facing the bar street outside the hotel, and unfortunately, it was pretty noisy at night

there is no a/c, no fridge, no wifi

breakfast is amazing

rooms are small, parking can be a problem at weekends.

there is free on site parking and you can find free of charge street parking nearby

stayed one night, really enjoyed of the pool area and gym

the gym: very good equipment and weights

close to the beach, breakfast was fantastic, facilities were first class

staff were friendly and helpful, especially the evening bar staff

also, the pool side snack bar menu is not included in the all inclusive either so a tad confusing when you

seemed to always return from day tours in the one hour no food was available between lunch, snack bar and dinner

gym is not really a gym, several machines are broken and others are outdated

even prepared a breakfast meal for our flight home because we left before the restaurant opened

location, view on ocean and sand dunes ( saharah style ), fantastic restaurant and bar and ever so friendly

the gym was small but ok

they allowed us late check out

the cocktail bar (atelier) was amazing and the gym was

a few minor queries - no laundry service was a problem, there was no fridge in the room, and we did not like

bar lady valeria lovely made amazing cocktails sanum beach cocktail the best

we also loved the pool, and the size of the shower and beds

doesn t seem to make sense considering this is an adults only accommodation and you would expect couples

fab little bungalows, everything you need and gorgeous spa area

on the first day we had a electrical issue with our kids (young adults) bungalows, the staff found a very quick

quality of food was average (breakfast + dinner)

swimming pools were lovely, so warm even in january

cold bar drinks reasonably priced

the food was tasty, maybe for breakfast should be sometimes different but dinners were delicious with many

the food was good, we especially liked the lunch at the snack bar and we could have any cocktail or drink from

wasn t obvious how to find the spa, i forgot there was a spa until my last couple days but i couldn t find

the wifi worked well

best hotel wifi i've ever experienced

the gym , could do with a rowing machine for variety

there was a great chioce of breakfast

the hotel provides a shuttle bus to the beach

it's annoying when people smoke when you are drinking and eating, and when there are kids around

the staff were very nice and helpful, the breakfast was so good, we also got free entry to the gym and everything

high quality gymud83dude0egood hotel location

tasty breakfast served outside near the pool

nice hotel overall, but two things made it stand out: the cakes at the buffet, and the crossfit gym

wifi did not work at all

there is nowhere to go or walk - somehow, you're then stuck in the hotel, but it also lacks a spa and therefore

the breakfast and dinner could have been better.

staff were very helpful and friendly, it has a good gym, laundry facilities, nice shower, big pool and is gay

and very friendly staff including being given late check out by kevin

the bar staff were great too really friendly and made the atmosphere fun and relaxed

kevin, javier), location of hotel, super comfortable bed, excellent cleaning nice pool area and bar room well

the ladies that did the room service were so friendly and got the room ready every day, very quick and very

lounge/kitchen functional and well looked after

pool and sunbathing area plenty of sunbeds, jacuzzi and sauna was great

room was very big with a well equipped kitchen

just the decorations could be upgraded a bit along with the artificial grass around the pool area

i was lucky enough to get a late check out as i had an evening flight

gym was surprisingly good, much better than i expected

we were right above the main pool bar area, which we thought would be noisy but when the sliding doors were

liked it was adults only overall the hotel is a bit above three

room needs kitchen facilities, iron and kettle.

the swimming pool is good as is the poolside bar too

wifi pretty much didn t work for the entire week

only thing ,but this was no fault of the hotel,we only used pool once due to corona outbreak

2 big pools, bar and the most important thing for me food

the gym was useful and there was even a crossfit area, although you could only use this as part of a

by being a guest of the 'royal level' we had access to an exclusive pool area and separate restaurant

- door handle fell off laundry room, locking me inside

absolutely everything .. spotless clean , great pool .

nice gym and great kids pool

he enjoyed all the entertainment that was put on by the hotel expecially the pool mat in the afternoon

the pool at the back is lovely and serve really nice toasted sandwiches

laundry facilities on site

got a very comfortable bungalow, fully equipped, with 3 bedrooms, spacious kitchen and bathroom

room and bar, kids pool warm with slides, beautiful bar with lovely staff

didn t work there usually (chef didn t know how to prepare dishes on the menu, people at the bar didn t

the bungalow we stayed in was outdated the kitchen didn t look at all like the pictures and needs to be

the bar area in the evening was sometimes unbearable with the lack of fans or ac

pool: 10/10 multiple pools, enough sunbeds and great bar/shop near the pool where you can buy a

spa was closed

we had a bloody lovely time, the variety of pools was our fave thing to explore as a couple

clean, spacious, great food, lovely staff and nice gym and pools.

no free wifi in rooms. have to pay for every drink. the dinner not includes drink.

easier access to the pool (ramp?)

staff were very friendly and swimming pool was decent size with a nice bar in the middle

all very good.,,pool side bar was fantastic....thank you

very friendly staff (all of them), good food, great pool area

nothing more you could need for the breakfast with friendly sarah making sure you had everything you needed

despite sharing on a form at arrival, the kitchen needed reminding every day about our vegetarian requirements

wifi was non-existent

delicious dining: the restaurant impressed with a variety of breakfast options and delicious evening meals

beach and main streets, but it provided so many services: tracking tours, massages, cinema, yoga, gym, tennis,

excellent laundry service

about this hotel one of the best hotel to stay in with your family plenty of activities for the kids and adults

pool can be a bit busy but only at certain times and unless you got down early for beds it could be

with my family (room for myself) but lots of entertainment for kids, it was carnival during my stay so they had

adults, food was very nice everyday all day, rooms were comfortable, clean and big, main swimming pool was big

the room was very clean and the location around the pool is amazing

the kids were not allowed to use inflatable rings in the pool by the staff - i am not talking about the

to a quieter room since i was traveling by myself and didn't want to be around families with kids

there are shallow water area in the swimming pools for kids, which is really nice

bed was too short for me (187cm), the wifi was very bad, i needed constantly logging in but as i spent most of

an crockery an microwave not much spoken english but all was well an resolved the best was laundry cleaning lady

great staff, super breakfast

a very nice breakfast inclusive on our stay ample parking there is a gym and small pool sun lounge area

was not bad but i got a room that looked like a bunker with no lights and small windows, the gym was under

parking

from everyone, but a special shout to raul on reception, and to eduardo, ayoze and valerio at the bar who make

lolo, raul at the reception are very efficient, the staff at the bar and restaurant, ayose, diego, edu, david

2 level apartments with spacious kitchen and two bathrooms, also the facilities are great pool bar, sauna and

facilities, quiet area, convenience store nearby, heated pool, super welcoming staff, friendly patrons and

pool and sauna very good. i liked it. the room was separated from living area and kitchen.

the pool was a good size the pool bar during the day

moody little bar man

tennis court, activities for kids, animation club, pool bar, food was quite ok (for this price)

the pool and bar

great apartments, lots of space and clean. great pool area, lots of beds

the breakfast is average but the croissant is nice

breakfast, easy parking, quiet location about 3min walk from golf clubhouse stunning building, very friendly

far from everything wifi in the room done not exist

nice swimming pool

breakfast was great

the parking is too small

the kids club is very interesting, my daughter had a great time there

scarce parking space and no solution offered

parking is a little tight

breakfast buffet and bbq buffet was super!

only improvement i can suggest is to add a couple of additional machines to the gym areas, to cover all the

beautiful swimming pool, excellent food and most of all very friendly customer oriented attitude

pool management of beds.

- nice rooms (with fresh fruits every day and plenty of water included), a well-equipped gym and two enjoyable

very clean and nice hotel. staff is very friendly. breakfast selection is superb.

the awful thing has happened when i received my dress from the laundry

i asked about laundry and the guy was not helpful, he looked at me like i was asking a very strange

kids evening entertainment was unfortunately short

got back this morning, fantastic time kids absolutely loved it, hotel was clean, and like an

resort hotel has everything for lone travellers to families with young kids

laundry was a little slow 3 days wait for gym gear meant 3 days unable to use an excellent

amazing breakfast buffet very good evening entertainment

breakfast and dinner perfect

poorly designed the staff are required to constantly go back and forward to the kitchen and the bar area, which

there is no complimentary water in the rooms no room service

only think i can think of is a slightly hectic breakfast logistic, but thats just a minor

we did ask but coffee was only available from room service

all perfect for kids and adults

super for vacations with or without kids

in general were ok but in bar area being english we found we were treated as second class citizens we were not

they even opened the gym for me at 7 am

the rooms are a good size, very good wifi, you can pretty much watch any programme of your choice, once your

lastly, we ordered room service twice, clearly and had the person repeat back the order and they got the order

little to note here except that room service food is a little plain versus what you might expect in the wider

the room service is amazing, location, just off the beach is perfect

but we visited the hotel spa which was wonderful and really very nice

breakfast was superb and the location was fantastic

unique breakfast was a la carte( excellent) dinner experience not so

superb location and excellent staff very nice pool

in the room, ac is set to a minimum of 22c which didn't bother me but is worth noting, spa costs extra (around

location, great facilities, friendly staff, delicious breakfast and dinner, infinity pool, baby-friendly, warm

he was amazing as was the food, i looked forward to breakfast and dinner every day

buffet breakfast was very good and plenty of choice from fresh fruit, bread and cooked meals

breakfast was excellent, the location is good very close to shopping beaches restaurants, overall

there is however a great kids pool and the kids club is there, and we based ourselves there with our 7 and 2

3 great pools and lovely kids

the gym/ facilities and options of pools

from terrace at the breakfast is amazing

place was cleaned 5 times a week and wifi was excellent

there was not wifi signal in the room, only at the balcony. you should wear the the wristband.

on reception) - amazing structure - great for families - great location - early check in and late check out -

th some exceptions on reception) - amazing structure - great for families - great location - early check in and

wifi connection was strong

4 star hotel, where you wanna go with kids

the location is awesome and you can enjoy romantic sunsets at the bar next to the sea

your skin is sensitive you are bound to have red marks all over your face after the night; - paid wifi in the

the staff at the front pool bar were lovely...the playlist music as you sunbathed was class

from the room good selection of swimming pools very nice entertainment shows in the evening good gym

spa was excellent too

it is huge but feels like a little village and never crowded, except breakfast maybe

no complentary waters , no refill of milk etc or laundry bags

i also used their laundry service, and i found out it was not professional at all

the pools were always a great place to escape to in the afternoon and we never struggled to find lounge

e eating times, directions to our room, that we had to collect pool towels from the gym, that we had to take

there s an interior pool (hot water) not accessible to kids (i didn t see that mencioned anywhere in booking

the only thing is that i would not say that the hotel is for families with little kids - we were there with

big pool and sundeck

the pool could have been warmer

plenty of parking and a restaurant on site

so traffic can be a bit of a nightmare at end of the school day when the parents pick up their kids but just

breakfast had all we needed and really loved that they had foreign interns practicing their waiting

decent breakfast

delicious breakfast

the pool was taken away and the breakfast buffet was very poor

no tea/ coffee making facilities in room. outdoor pool not heated.

we chose the accommodation because of the washing machine, but where it was and the mold and laundry smelled

breakfast buffet was very nice. the pools, staff, and gym were great.

fabulous location, lovely room, great breakfast and beautiful pool

poolside bar service was quite slow

nice spa area

staff is amazing - ladies that helped us with breakfast, small things to make kids happy - highly recommended

there is also a self serve bar in an outside room on the roof that is always open to guests

nice service, helpful staff, stylish, large room, excellent breakfast with fresh and carefully picked ingredients

the terrace and honesty bar was a nice touch

breakfast had all we needed and everything was super tasty

no iron in room but there are laundry facility s at cost. kettle in room would have been nice.

bar was good but no light options such as crisps/chocolate/peanuts but that s only a small

we were there the week before the kids from uk got their holidays so it was a bit quieter for most of the

we were there the week before the kids from uk got their holidays so it was a bit quieter for most of the

room service wasn't great

worse than that there is a storeroom directly opposite the room where the laundry is collected anytime between

rooftop plunge pool and bar was the perfect environment to relax and read

the rooftop area was comfortable with a plunge pool and operating a well stocked honesty bar and with superb

location with lots of restaurants nearby, amazing breakfast, beautiful interior

perfect location in the centre of las palmas. loved the roofterras breakfast!

hotel is on walk street but some noises comes to room from street and near by bar until midnight

the staff was very friendly and the breakfast was delicious

bar / restaurant seems to be a little under utilized

excellent location, lovely room, helpful personable staff and excellent breakfast.

good ac and wifi