the pool was taken away and the breakfast buffet was very poor

facilities, breakfast, staff

delicious breakfast

the gym was good, but a bit run down

breakfast was incredible

parking spacious

the pool could have been warmer

there is always enough parking space

location , nice ground floor room , good room amenities , good car parking , breakfast was fairly good

the staff the room the pool the breakfast the location

wonderful! very special and very quiet. not suitable for kids.

pool facilities and grounds are stunning

not enough choice of beer and wine in the honest bar beside the pool

location, great pool, nice rooms

the breakfast is average but the croissant is nice

an crockery an microwave not much spoken english but all was well an resolved the best was laundry cleaning lady

very pet friendly

there was private parking we could use

wish we had more time to enjoy the outdoor space and gym

near the airport, late check-in, ample parking area, nice breakfast, very friendly host.

breakfast is well organised and comprehensive and dinner is from a very good menu and is well

amazing room with comfy terrace to relax. stunning views delicious breakfast.

excellent breakfast, fresh fruit, meat and cheese selection

it is very quiet at night, and air-conditio, wifi and shower all very effective

from the first seconds and that is why we decided to arrange our dinner from the upstairs honesty bar and just

the staff was very friendly and the breakfast was delicious

awesome location, great breakfast

good ac and wifi

the staff, the location, the room we got. everything was excellent. breakfast was very good.

room was sparkly clean and wifi and ac worked perfectly

worse than that there is a storeroom directly opposite the room where the laundry is collected anytime between

great breakfast options

rooftop plunge pool and bar was the perfect environment to relax and read

staff super friendly breakfast outstanding great location honesty bar on roof with small pool plenty of seating

great location very comfortable and quiet, nice relaxing roof top bar space

was not working sent two shirts to laundry, returned as expected on the same day but in one shirt there were 2

breakfast was simple but good. they also accommodated our late check out.

good gym, pool with sun lounger on roof top

due to covid restrictions the bar wasn't always open, the pool and gym were closed.

the room service seemed expensive.

we stayed in a premium suite giving us access to the rooftop pool and spa

infrastructure, great rooms, friendly staff, perfect breakfast, great pool/rooftoppool, modern gym and a cute

friendly, helpful staff; beautiful room with a comfortable bed; amazing breakfast; great pool and gym

restricted access for kids to roof top pool and the spa

the room service was excellent and communication from the staff prior to our stay was great

missing things in the room, no kettle, no laundry bag, no tissues etc

our room a little noisy at times but we think it was close to laundry door and lift access so possibly due to

good breakfast and coffee, big tv, good to watch movies, spacious place to put your clothes, gym

lovely new year eve dinner friendly staff great rooftop bar nice gym

big bedroom clean good breakfast rooftop bar very friendly staff

wifi good

staff is friendly and helpful, and the rooms are of decent size, with good wifi connections

wifi

wifi reception in room

wifi was terrible

is great - you have the bar, the pool and the gym with sauna

good facilities, fast internet through free wifi. helpful and friendly staff.

also a special mention to erik and juanma on the rooftop bar who gave us great customer service and made us

the wifi was good and the lounge area was very good

wifi did not work on any of our devices. staff could only suggest we restart the phone...

kitchen (breakfast) was a let down

breakfast is great, the only (little) weakpoint was the coffee from the coffeemachine

bar / restaurant, avoid breakfasts ( highly anything to eat , scrambled eggs over cooked of a

have loved a discounted rate for hotel guests at breakfast or at least a discount for kids

the staff were amazing! the breakfast was really good, and the sea view was my favourite

the bet was good and the gym and the breakfast were okay

gym was surprisingly decent for a hotel one

gym not accessible

we reached hotel, and our room had a gym cycle

are big but empty, building is old, at the roof the gym is not even small but tiny, you can forget about early

a lounge / bar area , that sadly doesnt function

was horrendous, loud noises all night long, very dirty, only one outlet, ancient television, no wifi accessibility

is no wifi network in rooms (only on the ground floor)

that i only had one night there!! no wifi

maybe a possibility of installing a wifi every 2 floors on the main hall will be perfect for mail and home

small self catering kitchen with a working full size fridge and 2 hot plates

staff not always polite. wifi didn't work well in the room.

there could be more equipment in the kitchen like sponge or tea towel.

wifi was very slow and breakfast could have been better.

good wifi and pc available in reception

the wifi is terrible so you need to go to the entrance to use it properly, unfortunately the hall gets

stable wifi connection

very central, excellent location, rooftop bar is verry nice

and the roof top bar is super, good bites and cocktails, also great view

hotel breakfast and gym facilities were both very good for the price

been changed, we had to ask clean new ones and the bed linen didn t smell like coming from the laundry the

wifi in our room was terrible

it was good that there were some kitchen facilities, though more cutlery/crockery would have been good

great place, but the wifi didn't work while we were there over new years- this was a minor inconvenience

not all rooms have a kitchenette just a mini fridge

laundry was so expensive

close to beach, restaurants, las canteras boardwalk, markets, laundry. clean, quiet.

tortilla espanola was a bit over cooked (regarding breakfast) hehe, apart from that everything was really good

very comfy bed. good sized room. nice bathroom and pool on the roof

we also loved the roof top pool, perfect for spending some mornings or afternoons with the kids

the kitchen utensils were limited to one bread knife and a soup spoon, two cooking plates but no oven

poor wifi

good wifi and helpful staff

the wifi didn't work well ud83eudd72

wifi works really well

great staff, excellent localization good same day redelivery laundry service

location, very nice spa (with sauna and turkish bath and dead sea pool) and rooftop swimming pool with sunbeds

great breakfast buffet and amazing spa and views! loved it!

i also liked the balcony nice breakfast too the spa area was great and very relaxing also gym facilities were

hotel provided fantastic value for the price - the views from the rooftop area (gym, pool and bar) over the

staff, room service staff (laundry), chamber staff and duty manager were all fabulous, friendly, provided a

not so good wifi

the gym has broken and limited equipment, missing dumbbells etc.

wifi is the worst i have ever encountered

no bar in the front at the entrance

daily cleaning and changing laundry and bed linen in

location and strong wifi

sadly apart from a small communal lounge , the cafe / breakfast bar seemed to operate very limited hours in

wifi is great

first you only get 1 wifi account

spa bath broken, safe impossible to use

kids in roof garden with parents changing their nappies

friendly staff, breakfast, rooftop pool, sunloungers were extremely comfortable and

the wifi is not the best

swimming pool etc very nice area and clean

very nice and plain bar and breakfast cafe serving all day

wifi connection could be improved.

the breakfast was inexpensive - in my case a superb coffee with a ham and cheese croissant

i quite enjoyed the breakfast too

they were more than kind to let us stay two hours more in the room, we could not pay the late check out, the

room pretty basic with poor view. no laundry cleaning on weekends.mediocre breakfast

otherwise, the pool area is lovely and there is a nice pool bar with a good food choice

room service is fast, but the options are very limited (no steaks, no seafood) and the salad i

the small on site gym is air conditioned, with some basic equipment - treadmill, bike, elliptical, one

wifi breakfast reception capactity

despite requesting a surprise to mark the occasion, all we received was a brief greeting in the kitchen,

amazing smell, equipment, good breakfast

big and comfortable room, good wifi, nice breakfast

wifi wasn't great but it wasn't an issue for us.

wifi connection works fine; good price for accomodation near the beach; also near the supermarket

room service

gym closed due covid-restrictions. other gyms open

in other nh hotel through streets), no place to rest and spend time at hotel , nothing for kids ( only lounge

never mentioned gym

are you actually a pet friendly hotel

laundry bill was very dear.

good location. nice with gym, even though it s basic you can get a workout in.

the bar was never open, that i noticed, but it was hard to notice because it was also in the other

it was very loud. i could hear people screaming at the bar downstairs.

gym location beside reception

did not have breakfast

the breakfast is awesome: fresh fruits, freshly brewed coffee, freshly baked bread by the owner

breakfast was excellent, with cooking (eggs, bacon, sausage etc) done on a personalised basis

free wifi

excellent breakfast

wifi strong

wifi was spotty bit of a walk to las canteras and the area around the hotel is residential not

poor breakfast, beds separated, slow wifi

nice bar and restaurant

kettle in the room but staff made us lovely teas at the bar downstairs

very helpful staff who helped us find parking nearby and

parking was incredibly difficult to find, would have been good to have a parking lot to navigate to

center of town, lovely room, comfortable bed, super nice and helpful lady running the place, good wifi

advertised as parking included, but it was 'fend for yourself' parking

wifi signal not so good in rooms, better to go downstairs into dining

comfortable and we enjoyed the breakfast terrace,outside seating areas and the views from the pool very much

lovely rooms, comfortable communal spaces, beautiful pool

large, high-ceiling rooms, comfy beds, nice little pool, a few minutes walk from a great local grill bar (closes

la carte and prepared a la minute, with fresh products) you will face the wonderful

amazing characteristic finca, lovely rooms, comfortable communal spaces, beautiful pool (very cold but we liked

convenience (15mins from airport) friendly staff, good bar food reasonably priced, magnificent breakfast

sauna is a really nice touch that is also free of charge like the gym

had booked a twin executive room and a late check out and had been informed through booking

bar would be a bonus and if it opened abit earlier than 12

we didn't use pool on the roof or a gym

laundry services weren't available either cause of a dryer issue but was no deal breaker

very expensive laundry service. wasn t clear it s being charged for each item

additional fees for parking and laundry - would be nice if included

did not permit us to use pool as it was cloudy and rain

service is excellent the staff helpful and friendly, the facilities are excellent, the spa is fantastic, the

breakfast was fresh and plentiful, staff were amazing. peaceful location, felt very welcome

the location, the swimming pool, the jacuzzi, the staff, the food.

breakfast buffet as well as dinner were outstanding throughout

cept for one evening where it was just

delicious dining: the restaurant impressed with a variety of breakfast options and delicious evening meals

is not boring at all, as you have daily entertainment sports and games activities, plus small gym, spa or you

do not ever order anything from room service

clean, quiet and a great beach.excellent breakfast

we could enjoyed plenty of activities, beach yoga, aqua yoga, aqua gym and even a self massage workshop

i missed a bigger and better equipped gym

our kids aged 12 and 8 had a super holiday

good breakfast, ok location. just tight for our needs

breakfast was tasty, but not enough choice for a week long stay

variety at breakfast, lunch and dinner

the facilities are great and not too far apart so it’s easy to keep an eye on your kids!!

there was no laundry/iron option

but impossible to book since they never pick up - i could not lend an iron for my clothes - laundry/ironing/dry

of august as hotel is full, difficult to find out chairs @ swimming pool area

plenty of sunbeds, fun entertainment, friendly staff, comfortable rooms, relaxed atmosphere, free gym

the spa breakfast was excellent

breakfast variety is good enough, it was not boring and everything was fresh

good food quality for both breakfast and dinner

breakfast was exceptional with a wide variety of food, with both healthy options (plenty of fruit)

no real bar scene at night in the hotel, relax cafe next door does have a live music night

breakfast and seawater heated pool

free internet, and expensive to buy, food smell in the room, laundry old (towels and pillows

no iron in bedroom. but they did offer a laundry service to us swim pools were not heated.

good service at pool bar

wifi signal not worked so good in our room, need to stay near the door many times

check in was quick and easy and we were facilitated with a late check out time also