wifi was not great, very slow and kept loosing connection and as i was working this annoying

warm welcome tamworth needs more hotels like this that you can take a your pet dog to

lovely comfortable bed, gorgeous room, great parking and lovely staff. fantastic breakfast

well located, free parking, great service, flexible breakfast options

fact that the kitchen does not have blends and the living room needs window cotton, not blends, sometimes the

warm cosy rooms and pet friendly

com both said the hotel could serve breakfast in the room with room service

was excellent, staff were very friendly and allowed early check in for my husband who was on night shift so he

complete refurbishment of bar and rooms

parking was good as we had golf equipment with us

the bar has well priced drinks and some gorgeous food

wifi could be doing with upgrading

easy access good parking and good food

rooms nearer exit walking down corridor with a wheel chair and all the laundry trolleys was

the breakfast was great

the location was fantastic and the kids had a ball

wifi could be better within the rooms

very good, breakfast very good, overall excellent value for money

laundry bundles left in the corridor

laundry stacked in corridors, open doors to messy stock rooms, heaped cigarette butts on patio

) were in corridors ,probably waiting to go to laundry

laundry on landing in bags when we arrived didnt look nice

got told manager not here today another obvious lie as got told early waitress had seen manager , laundry left

didn t appreciate being woken at 6am by very noisy staff under our window, it seems the laundry was located

maybe heating, a pump or a laundry room and this kept me awake all night, so not happy

room was next to the laundry room

great gym, pool, steam rooms excellent restaurants good service perfect weekend

parking was fine

great location, lots of easy parking on site

good selection at breakfast (perhaps some pastries with the cold selection

very clean and comfortable. good breakfast and very friendly staff.

good outdoor playground for kids and family friendly atmosphere

staff in the bar and over breakfast were very helpful and pleasant, will be using again if i'm in the

wifi wasn t great in room 114

kids swimming time restricted lighting in the room was pretty

we came here to relax and enjoy the spa facilities for my birthday

poor tv, wifi connection

spa ,the rooms and the staff

they also do offer a laundry service where they did make sure i was ready for a wedding and looking my best

we asked at the bar and she wasn’t sure so text someone to ask but never got back to us

have to go though pub bar area to access rooms but not really a problem

room was directly over the wheatsheaf bar and saturday night is karaoke night

nice room, flapjacks included with coffee, late check out

they arranged early check in for us and then there was an issue with the restaurant and a staff member really

wifi poor in room but ok in lobby

great to have an in-house bar and restaurant

bed; good choice of evening meal; very good and well presented tasty breakfast; comfortable bar and lounge area

a few issues with wifi now and again

friendly and pet friendly pub/ inn

24/7 hotel check in, private car park, city centre location, bar open till 11pm and guests can stay after closing

good parking facilities and easy check out in the morning

wifi very poor and struggled to get a phone signal.

nice friendly atmosphere for both people and pets.

the heating was not good. the bed is a bit small and i could not find laundry plastic bag.

laundry pick up restricted to 3 days per week not the five days advertised

the noise from the laundry kept us awake all night with people talking. lack of breakfast items!

kids decided they didn t want to share so i ended up sharing the sofa bed but wasn t due to

expensive surcharge for a pet friendly room for our dog which was 30.00

got collected and the laundry van came just after 5-6 am and was under our bedroom window so woke me

a little dour, no mention of breakfast or wifi

wifi didn t work, the bar only took cash, the bedroom and property are quite outdated, the door

reception area it is a hub of activity with welcome from reception and the relaxing lounge and bar area makes

advertising room service it was not available

located over trades entrance so we had deliveries (laundry, food and bins being emptied) from approx 6am to give

company that collected the laundry at 5

comfy room with very good wifi and tv. the breakfast was excellent with plenty to eat.

size and comfortable and staff were very helpful and accommodating

was a lovely hotel, very comfortable rooms, very friendly staff, a bar open late for residents, we arrived back

that said nice kids and they try hard

amazing grounds! amazing staff! wonderful spa facilities! would highly recommend!

was in room dining as i wasn t keen on the restaurant menu for me and my partner so we ordered room service

breakfast was also delicious

a issue but only a couple of sun loungers at pool side lots of chairs but if you planned to stay there for the

bigger parking area

ample parking very close to entrance

breakfast was proper home made and fresh with tea in china cups

had a lovely vibe and extremely clean breakfast spot on

the hotel is very comfortable with the food and wifi good

food offer is limited so i m not sure it cuts it as a hotel but as a b&b with a lovely spa it s

all times during your stay facilities available are cafe bar with drinks , food and tea coffee , spa with sauna

staff always helpful and will assist at all times during your stay facilities available are cafe bar with drinks

the spa has to offer you can just come and use the spa without having to be a guest of the hotel breakfast was

spa facilities and everything really

unfortunately we were not there long enough to see breakfast/restaurants or any of the spa/gym facilities but

maintained, good parking, nice duplex suite, nice bar and restaurant

also the wifi was very slow

spa,pool steam room etc

wifi was appalling

wifi was weak

the pillow, wifi by register in cloud

staff were friendly. bar prices were reasonable. rooms lovely amd warm.

bit noisy at night as the bar and beer garden stay open until 1am (friday) - it didn t bother us too much

comfortable beds, very clean room and exceptional room service

poor wifi

pool towels .

parking and lovely grounds, on first impression it looks like a good quality hotel but many areas

they fully made use of the pool facilities to relax ready for the night ahead

spa relaxation

were neglected with some garbage around and building materials left out as well as trolleys of laundry in the

on the fireplace mantel and on the wallpapered wall above the headboard

reception, bar and breakfast xx thank you 10 star service

the dining room is full of character with panelled walls and leaded windows with a huge fireplace (sadly not

room had some original features, such as the old fireplace

immediate satisfactory response to no wifi moved to another room when i complained about

needs to be trimmed as there is an awful lot of fat on it which can be off putting bar prices need to be brought

pet dog was accepted and we could have taken breakfast back to the room as we could not leave dog

lack of free wifi.

great service and great breakfast

or lunch or dinner, when we went to look for our room we at the back amongst all the cleaning and laundry

the temperature in the room was unbearable and we were next to and underneath maintenance, laundry etc

the room looked shabby we was woken up by the laundry van right outside the window and large metal cages being

food from java bar was delicious too

the evening meals could have been better felt sorry for the kids as the menu was not for them

meals were great, good menu at dinner and lots of choice at breakfast buffet

the room and hotel was lovely. the spa was of a high quality.

setting which was easy to find, with plenty of parking

kids enjoyed the pool

the bar on on the night the people at the top end complained about it being hot so they kept on opening

there is only 1 lift and we had to share it with the cleaning staff and laundry which left the lift smelling

everything was fine from the bed to the breakfast used to use travelodge but not anymore

location was slightly noisey with kids walking past and the dual carriageway

excellent breakfast choice, reception staff warm friendly and efficient

excellent location , good parking space.

free wifi which actually works

lovely, friendly team. from housekeeping to bar staff. well done guys.

pet friendly which is very welcome

this hotel had a cafe (lounge) area with plenty of tables and seating with a licensed bar in the evening, the

after midnight with sleepy kids and the two wonderful ladies working the reception made everything so easy

we found dirty laundry from the previous occupant under the chair indicating not effectively cleaned

great for a night in burton ,good location ideal to walk into the town,good parking.

kids running around

open plan kitchen/diner/living room downstairs, with bedroom, dressing room and bathroom upstairs

would be helpful if breakfast ran a little later or room service was available for breakfast

i watched a cleaning lady kick and throw laundry down the public stairs

club was disgustingly dirty shower took 10+ minutes to heat up dirty laundry strewn over hallways

s a bit tired on the outside and view from my room included overflowing wheelie bins ( laundry

the drinks in the bar are a little expensive.

we also booked based on there being an ev charger in the car park

lovely hotel. clean and modern. great amenities and free parking

we had to sit in reception, so we ordered room service which was okay but not amazing

spacious modern rooms with a/c, comfortable beds, free parking and wifi

5 hour car trip after school and the kids weren't allowed in the pool even though they are 12 and 9 so not very

kids enjoyed playing football

wifi was quick and easy to log on to

poor water pressure, half the sockets not working, no room service

fabulous breakfast

recently a gym has been opend

the gym

laundry company 5am

staff said they had no pillowcases and laundry only delivered once a week , so wouldn't be getting any soon

early morning worker banging trays around with laundry outside our window

issue was the noise from the laundry being collected at 6am, which was not really in the control of the hotel

staff said they had no pillowcases and laundry only delivered once a week , so wouldn't be getting any soon

i would like to have seen a couple of guest ales in the bar but that is all.

property advertises free wifi, but actually there was no wifi at all - it was impossible to get a signal on any

well situated hotel with good parking

the evening meal we had in the bar was excellent the evening carvery looked excellent but as we had eaten at

bed, clean, room service daily, pub carvery restaurant was excellent food and value

laundry room on each floor is a good space

no on-site laundry facility

the restaurant bar area was really nice and breakfast was spot on with a huge variety

5 degrees so we ended up waking our kids and moving

clean and comfy! breakfast was lovely. late check out

service and comfortable bed, clean room, and laundry

hotel facilitates were really good - and bar / restaurant was buzzing

excellent value breakfast. we had cold buffet which was brilliant.

bar service was okay, the staff were not the friendliest, maybe just shy but overall i have very

easy to get to and vetu clean hotel. excellent breakfast.

the did not take my laundry, never realised i had to take it somewhere myself.

was poor in corridor, a laundry trolley was left in the dark most hotels leave biscuits with the tea and coffee

gave me late check out 90 min.

breakfast good deal kids eat free

room was fine can’t fault it tv great size which entertained the kids for the night , bathroom was great toilet

was dirty, the top bunk had clearly not been cleaned and we were provided with a bag of laundry to make the bed

free coffee / tea facilities, ironing and laundry available, etc

van driver delivering laundry boxes, loud voice and dropping boxes out of the van etc

the check in time is very late at 3pm but i was able to request and book a 9am check in at no extra cost in

maybe a safety rail on the kids bunk bed

an item of laundry that was not mine was sent to my room the kettle in the room did not work was a queen room

don t sleep at all due to noise from laundry room i was in 1090 the receptionist said people complain perhaps

floor lift when i checked in still there when i left, along with what seemed to be some bags with laundry in

it would have been good to have free wifi in our room, instead of having to go downstairs.

good breakfast, nice pool facilities

excellent preflight stop, great laundry facility, super close to the airport for an early morning flight

th feather duvets), great wifi, good work desk and seat, lots of usb charging points, guest laundry and helpful

something to consider (although i suspect, but cannot confirm there would be other options ie room service

closeness to airport and rental cars great room and early check in

tv and wifi were not easy to access

everything, breakfast, fab shower, spa, swimming pool, comfy bed

the rooftop bar had great food, decor, and wonderful views

amazing very nice spa amazing would definitely recommend

a great selection of restaurants and lots to do for the kids, all under one roof

the restaurants in the resort including the sky bar as well as the arcade, bowling alley, darts & casino all

t impressed with the gym facilities

fabulous reception/bar and breakfast area

time at the bar could have been improved if there were more staff on hand for a busy event weekend

looked down on, my kids had just been diving and wasn't looking very 'posh'

facility does not have a gym or spa which is unfortunate

once in bed there was a lipstick stain on the duvet cover it looks like the laundry service had not got the

the room overlooked the rubbish and laundry bins and the decor in the bar area was very dated and old fashioned

however it is really just a basic hotel room and our view was overlooking some car parking and laundry bins

we came back to the hotel and the cleaning staff had removed my personal towel and taking it to laundry mixing

the room didn t have even a plastic laundry bag

room was opposite laundry and staff on first morning were far

no room service

late check out (12pm) which was needed after a long night out (-)the late check out option, was a lil too stiff

also, the room service lady was cleaning the room next door very loud and kept banging on the wall

used to room service options

dry cleaning/ laundry was prompt and good quality

they went out of their way to retrieve it from the laundry trucks and posted it back to us

my kids forgot their jacket and they ousted it before i even noticed it was missing

nec plus the rail network holiday inns are always very clean and spotless the beds are great the breakfast is

were friendly, spa and swimming pool were nice, beds were comfortable and everything was clean