pool, steam room and shower area - exceptionally clean and well kept

the spa facilities were good the treatment rooms looked a little tired and the showers in the treatment

wifi was a little weak in the room i was in, i struggled to stream

wifi was horrendously poor

the breakfast was lovely, i had poached eggs and turkey bacon. hubby had full english.

friendly and helpful staff. parking laundry, cleaning service

wifi didn't work upstairs

only issue was the wifi was hit n miss

location good parking good and staff great and room nice

was nice and quiet there was free parking which was great and the staff were very helpful

home grown fruits and vegetables, lovely garden to sit out in on a balmy evening, safe off-road parking

nice welcome, great location, good parking, wonderful garden, great breakfast and very comfy bed

good internet and free parking

twin room was a bit small for 2 adults would have paid for larger twin if it had been

plenty of safe parking & beautiful gardens

they arranged early check in for us and then there was an issue with the restaurant and a staff member really

would have prefered a proper menu in the room and an option for room service due to having a dog i didn't really

free wifi

s only just been reopened, so everything from parking , reception areas to the rooms are top quality

free parking- a rarity nowadays

lovely bar and restaurant all at excellent value

room service was lovely

staff very helpful and polite food very good and also the room service excellent

ideal location, good links, big car park. rapid room service

great for parking as plenty of spaces

great location and parking included

the room was exceptional very clean, comfortable and with the added bonus of a kitchen

excellent place to stay, convenient parking and enjoyed our breakfast. friendly staff

good atmosphere in the bar and restaurant, rooms were very clean and well presented

having a little kitchen with a fridge. bath and shower in the bathroom.

the breakfast/dining room is stunning with a huge wooden surround at the fireplace and huge windows

bar staff and waiting staff were excellent, food was great, the breakfast was very nice.

good 24 hour room service

when asking about room service a male member of staff was rude and abrupt to the gentleman on reception who i

the rooms weren t clean on arrival - bin left unemptied bed not made properly and no room service option

we found dirty laundry from the previous occupant under the chair indicating not effectively cleaned

kids running around

lovely 2 storey apartment within the hotel with full kitchen

beds, spacious, well equipped and clean rooms awesome breakfast quality and variety free parking and great pub

good parking

laundry bedding was left at the end of each corridor in sight of public, even blocking a fire exit

on site gym spa n pool all gooday couldn't fault 1 bit would definitely go

midlands airport is so close, it could be on the runway - really convenient when travelling with kids or older

was a little bit tired but still adequate, i had a family next door on the sunday with kids running around but

i think there was a problem with the gas in the kitchen

to hotel late evening to find there was no parking space available

dated interior, wifi is hit and miss, wallpaper coming off the walls, an old pint left on the bar for the entire

good free wifi

room needed airing tv and wifi poor

selection of drinks in bar excellent too

pet charges 25 per night! parking charges 10 per night! extortionate

strong wifi signal

place was amazing for the kids

wifi very good

bed for the kids was not ready on arrival

laundry extractor in room, which was fixed quickly after i called

staff clean and lovely comfortable rooms food was first class and kids are free pool also great to keep the kids

good meal, relaxing, modern bar area

loved my stay as well as my kids

the sauna, gym and pool were great and breakfast was splendid

breakfast fantastic (grab and go brilliant idea), bed and room brilliant

room was excellent as was breakfast, great value alround

needs to be trimmed as there is an awful lot of fat on it which can be off putting bar prices need to be brought

have no complaints other than free wifi is now standard with most hotels and it is not offered

lack of free wifi.

the temperature in the room was unbearable and we were next to and underneath maintenance, laundry etc

the room looked shabby we was woken up by the laundry van right outside the window and large metal cages being

or lunch or dinner, when we went to look for our room we at the back amongst all the cleaning and laundry

poor wifi for me but my husbands was fine.

room service would be great

floor annexe side door means you walk past the kitchens and laundry area - the smell and decor are not always

reception and the outside door to room 12 unfortunately closely passes the parking space for the laundry collection

service good, delicious food in the restaurant, on site parking, beautiful

lots of car parking space

dinner, room and breakfast were all excellent.

air conditioned room which was a god send in the current heat wave , didn't get time to use bar or restaurant,

spacious room and parking lot

4 charge for room service

room service meal was quick and high quality

to check in, great free parking

it was right over the front entrance by the laundry cupboard

free parking and wifi, pool and jacuzzi

free wifi was a nice touch

i did not use the spa/gym facilities but they looked very good

the gym, pool and spa facilities are also great

sounded like a laundry machine running all night

so the staff brought us an electric radiator and kindly offered to have free drinks in a bar while the room

great breakfast and spa facilities.

where very friendly and helpful the room was cosy and comfortable and pool and sauna was in good order and clean

room , shower , tv (big) , air con , bar for a couple of beers , bed was comfy

room was next to the laundry which was noisy at times.

they gym and pool also really good i will be visiting regularly.

the spa facilities & the clean, comfortable rooms.

we loved the privacy of the pool and hoe couteous other guests were

hotels these days really should supply free wifi. over 12 for wifi is very expensive.

the staff the food the parking the apartment i stayed in, service is excellent.

great bar and location

were clean and had tea/coffee facilities and wifi

really nice room. really nice staff. parking outside front door

amounts of black mould all around the main room windows in both rooms from a poor standard of room service and

full marks, incidentally, on having several very good ev

a private function at the venue, and that if we required any food or drinks we would have to use room service

room -comfortable & clean staff- professional & polite parking - easy & safe

great wifi for video conferencing

excellent ev charging

signs in the carpark stating that it was included in the room booking, so we paid for parking, but we did get

spa was excellent especially after a day walking good base to explore derbyshire very friendly and

swimming pool was lovely and a nice (not massive) gym

great facilities with the gym and pool. good wifi.

the kids loved the pool and you don t need to bring your own towels

stifling hot 30 degrees inside and 15 outside, presumably sat over a laundry or shop

general manager made me feel at home and helped with a laundry issue

stop over gud food and beer down at the bar friendly staff and the nice indian lady at the reception was the

were so welcoming, hotel was very clean, and breakfast was amazing, well worth the money ans will definitely be

friendly staff, on site restaurant, breakfast included, parking on site, general ambience, our room at the rear

and unprofessional,only one lift (had to use stairs due to staff using public lift to take dirty laundry away

appreciated the proper wifi included as standard

kids said the tv didn’t turn up loud enough

25 the price for a pet for one night was very expensive

comfy bed, fast / free wifi with no silly 1mb download limit, nice size tv, friendly staff

the hotel is clean, the bar and restaurant are amazing

good wifi, friendly staff and easy ample parking.

no problem with the hotel . my wife has been enjoying her breakfast.

superb breakfast with plenty of unlimited choice

bed was comfy... room service good... location excellent

plus didn't sleep very well as we were next to the laundry room and it there was a constant rumbling sound

location, bar and restaurant on premises

telephone system so no room service- not explained when we checked in extremely small bathroom reading light

also i have asked the receptionist to request the room service to clean my room

everything the bed was comfy the room was very nice has wifi and a fair price have been 3 times now and has been

they also do offer a laundry service where they did make sure i was ready for a wedding and looking my best

lovey room away from the bussle of the bar area

have to go though pub bar area to access rooms but not really a problem

we asked at the bar and she wasn’t sure so text someone to ask but never got back to us

room , with kitchen, very comfortable and quiet, bustling bar with karaoke on a friday, friendly staff, stay

wifi

lovely comfortable bed, gorgeous room, great parking and lovely staff. fantastic breakfast

the cottage was excellent everything you needed. good location parking and wifi.

great breakfast & drinks available in bar at night

noise from the road noise from the kitchen below and cooking smells drifting into the room.

car park was dreadful. wifi seemed quite slow too.

good parking facilities and easy check out in the morning

location, free parking, dog friendly, lovely room, friendly staff, great breakfast, good wifi

didn t know wifi password

except people banging on the doors below us for an hour between 1-2am, waking all kids up

really nice room, excellent room service, great location for cricket ground concert

there is a mini gym with machines and some free weight

the room service etc was definitely worth every penny

rooms were also very nice and clean and beds made everyday and fresh, room service is very quick and the price

nice shower and bath, great wifi

warm cosy rooms and pet friendly

com both said the hotel could serve breakfast in the room with room service

was excellent, staff were very friendly and allowed early check in for my husband who was on night shift so he

management advised there had been issues with the laundry

dirty laundry left in the room by previous guest so room obviously not cleaned thoroughly

wifi wasn't working

breakfast service was slow and had to go and ask for order to be taken.

location staff really nice very clean, and breakfast was the best i have tasted for a hotel extremely recommended

room was clean and present air conditioning a must on the week i was there, the breakfast was first class and

comfortable had everything we needed including safe - fan - tea and coffee facilities - on site parking - friendly

don t have wifi in the roma

breakfast was excellent. room was quiet and very comfortable

everything bar your website very confusing

no laundry service offered no fitness room coffee at breakfast was horrible

gym, cleanliness, staff.

comfy bed, small gym but with everything you need for a quick workout

party was going on so a few people were a bit the worse for wear which can be a bit scary for any kids

was very inconvenient when coming late not clearly marked where to park to drop of suit cases, kids etc for the

a fantastic experience everyone was very helpful cleaning staff was excellent swimming pool and spa area was

the pool was also incredible

beds were made for the kids as we arrived late

kids enjoyed playing football

room service was pricey for what it was

shabby corridors, rooms still being cleaned at 5 o clock, with hampers of dirty laundry and dirty bedding on

wifi was not working the night we stayed.

being a pet friendly hotel was of great importance to us, so thank you

food ordered in the bar was tasty, hot and fast

wifi had a poor signal and kept cutting out around 10pm

shared a twin room on the lower floor and it must have been directly below or very near the laundry room

no laundry service..

no laundry facilities available however excellent value for money.

there were quite a few unsupervised kids at breakfast - difficult for you to do anything about but i saw 1

pet friendly - very pet friendly - our two pugs had a wonderful time and loved all the extra fuss