we found dirty laundry from the previous occupant under the chair indicating not effectively cleaned

ideally sited for my needs good amount of parking

would be helpful if breakfast ran a little later or room service was available for breakfast

only stayed for 1 night & kids used the sofa bed which wasn't great but fine for 1 night

open plan kitchen/diner/living room downstairs, with bedroom, dressing room and bathroom upstairs

comfy bed, spacious room, wifi, pleasant and friendly staff

great location, breakfast included, free wifi. great staff

good times for breakfast, handy for taxis and a bar next door. quiet and no one bothered you

breakfast lovely staff realy helpfull

breakfast fantastic (grab and go brilliant idea), bed and room brilliant

floor annexe side door means you walk past the kitchens and laundry area - the smell and decor are not always

reception and the outside door to room 12 unfortunately closely passes the parking space for the laundry collection

had room service and the triple cooked chips were spot on

car parking was easy

wifi not good in bedrooms

good 24 hour room service

the beds were really comfy and the bar and restaurant lovely. the staff were great too.

friendly bar staff

had room service and very nice club sandwich

pricey for bar drinks (but understand to be expected in a hotel) breakfast a little pricey for what you get at

the prices in the bar were a little steep

room had a lovely view of the grounds, the spa was great and the staff in the restaurant went above and beyond

the hotel and our room was extremely clean, the gym and pool were fantastic, the staff were friendly and helpful

was perfect, the restaurant staff were amazing with my kids

we got back to the hotel quite late and there is no room service so on the evening my daughter fell asleep

parking is spot on, you can park right outside of your room

good tv and wifi staff are lovely and helpful

great bar and location

the staff the food the parking the apartment i stayed in, service is excellent.

safe parking for our classic cars

room was great, the breakfast was excellent and the pool was great

gym and spa facilities staff very helpful definitely stay again

the room was amazing , though they don t have room service working late

the wifi didn t work and the rooms look tired and old

size, bed size and comfort, cleanliness, spa facilities, underground garage, like on each floor, helpful staff

great location and parking included

lovely airey room,clean and fresh. breakfast was tasty and well cooked

welcome,comfortable bedroom,very warm clean and functional bathroom, good choices for breakfast

good atmosphere in the bar and restaurant, rooms were very clean and well presented

very friendly staff, great breakfast and good deals.

realised it was a pet friendly hotel

spacious - great layout - great parking and access

bar snacks and bar available

good parking, well situated just off the motorway

ample free parking and a lovely breakfast

the poor wifi connection

the spa facilities were excellent and very well maintained

the lack of choice for room service options

room, gym, pool all bang on.

loved the hydro pool (however could open sooner then

stifling hot 30 degrees inside and 15 outside, presumably sat over a laundry or shop

general manager made me feel at home and helped with a laundry issue

friendly staff, clean rooms, easy parking.

room service rubbish left in the hallway (outside my room)

wifi was extremely slow.

was a hickup with the wifi but the staff apologised and worked to bring in tech staff to sort it out

pub it s self was great, food was good, and the surroundings with play frame for the kids was amazing

great location, lots of easy parking on site

wifi excellent as always, staff friendly and professional

lovely bar and restaurant all at excellent value

very friendly and helpful. lovely hotel, comfortable rooms and good parking...highly recommend.

good internet and free parking

home grown fruits and vegetables, lovely garden to sit out in on a balmy evening, safe off-road parking

plenty of safe parking & beautiful gardens

twin room was a bit small for 2 adults would have paid for larger twin if it had been

plus didn't sleep very well as we were next to the laundry room and it there was a constant rumbling sound

everything was really nice the receptionist was brilliant, and the bar staff was good xx

room service, minimal condiments

wifi a bit weak

everything the bed was comfy the room was very nice has wifi and a fair price have been 3 times now and has been

breakfast was lovely, staff was lovely and room service a bonus especially seeing mobility is an issue just

plenty of parking and ev chargers

full marks, incidentally, on having several very good ev

art deco hotel full of character, very comfortable, lots of car parking and very reasonably priced

on arrival we were advised room service would be available however after several attempts we gave up and had

management advised there had been issues with the laundry

dirty laundry left in the room by previous guest so room obviously not cleaned thoroughly

as i saw this massive brown urine like stain on the materials, the same was found in my kids room

wifi seemed to be non-existent

lackadaisical attitude evidenced by room service breakfast order not actually being submitted to kitchen,

near lots of pubs food and short walk to town and free parking spacious room with free wifi bar had pool table

we arrived very early and he granted us early check in he was very friendly answered any questions i had

asked for an early check in and they accommodated it for me free of charge

good breakfast

walking distance to the famous eagle market, shopping mall, nice staff, i had a bonus of a bit early check in

room service amazing

the wifi wasn t too great in our room 405

service for drinks bar in level 4 is very poor

we had access to the gym which was 24hr

really nice room, excellent room service, great location for cricket ground concert

no laundry service offered no fitness room coffee at breakfast was horrible

room service menu after 11pm

room service very expensive

detachable shower head - little kids can't shower, or can't just body wash without wetting hair; limited hotel

wifi was super fast and good signal throughout the hotel

and unprofessional,only one lift (had to use stairs due to staff using public lift to take dirty laundry away

breakfast options were fairly good - you had vegan butter, i could eat cereal and beans on toast

everything especially the breakfast

kids said the tv didn’t turn up loud enough

full of festival people which created a good friendly atmosphere at breakfast and at the bar later

company that collected the laundry at 5

located over trades entrance so we had deliveries (laundry, food and bins being emptied) from approx 6am to give

bed comfy, tv huge, wifi faster than usain bolt

booking was just so easy, we asked for early check in too & was granted it without extra cost, fab place to stay

could do with aircon in the rooms but did have a fan. bar could have better wine selection.

got collected and the laundry van came just after 5-6 am and was under our bedroom window so woke me

vacuuming from house keeping at 8am on the landing and knocking for room service at 9am

parking was not a problem for us we found service efficient and bar area relaxingand outside byfountain lovely

access to lichfield centre easy from hotel. room service was good

location is perfect for exploring the town centre with everything on your door step bars banks restaurants

room slightly noisy with the air conditioning from the kitchen.

and well maintained room restaurant and bar area very good food amazing limited parking so get checked in early

location, easy car parking

the wifi signal wasn t very good.

wifi signal strength could be improved; it was intermittent at best in the rooms, but full strength

friendly staff great bar staff lovely breakfast.

great customer service so friendly a great breakfast

everything bar your website very confusing

wifi instructions or book in the room bar area lots of swearing and shouting room outside on to a

added bonus off street parking round the back out of sight, perfect for me as i was on my motorbike

com both said the hotel could serve breakfast in the room with room service

was excellent, staff were very friendly and allowed early check in for my husband who was on night shift so he

warm cosy rooms and pet friendly

friendly and helpful staff. parking laundry, cleaning service

so helpful especially when travelling with two young kids

it lacked both speed and wifi range in my room (room 12) and streaming from netflix/nowtv was

nice quiet location. close to town. free parking. only one storey high

recent ongoing improvements to the facilities increased restaurant offer and room service added

to hotel late evening to find there was no parking space available

had to move rooms as the wifi in our original room didn t work at all

we were allowed to eat our takeaway in the bar area, he put music on

the place was clean and tidy and had loads of private parking

the host was absolutely charming and the hotel had ample parking

laundry pick up restricted to 3 days per week not the five days advertised

the noise from the laundry kept us awake all night with people talking. lack of breakfast items!

the heating was not good. the bed is a bit small and i could not find laundry plastic bag.

far as i could see only 3 blue badge parking spaces, and during our short stay there were some times vehicles

breakfast was great ud83dudc4d

laundry bedding was left at the end of each corridor in sight of public, even blocking a fire exit

use of swimming pool

on site gym spa n pool all gooday couldn't fault 1 bit would definitely go

form of room service

good sized room. comfortable bed. good wifi and tv.air conditioning great and very quiet.

rooms nearer exit walking down corridor with a wheel chair and all the laundry trolleys was

wifi could be better within the rooms

it was very hot in the bar and restaurant.

that was pretty uncomfortable in which i could only describe as hole in the bottom and a big iron bar on the

excellent for golf course next door

our flight was redirected to east midlands airport, and we landed at 1am with 2 small kids

place was amazing for the kids

bar good, i enjoyed the pizza in the restaurant

then for around another 3/4 hours after this rude awakening they used foul language and there kids were crying

really good breakfast ,best croissants ever

laundry extractor in room, which was fixed quickly after i called

food very expensive and not a lot nearby so bear this in mind when staying with children (no kids

nice bar area, kids enjoyed the pool

swimming pool was not available due to kids swimming lessons on saturday from early morning until 14:00

everything.. except the the kids swimming goggles costing £15

room was next to the laundry which was noisy at times.

was very helpful at the breakfast ud83cudf73, and the kids liked the facilities and the swimming

proximity to our destination for the weekend, great facilities to accommodate for the kids and nice spacious

breakfast was amazing especially i love the wide selection of food in addition the hotel has a gym and a pool

was no available wifi in the common areas of the hotel, as promised and they want 12 to have access to wifi

sounded like a laundry machine running all night

location and comfort plus breakfast

swimming pool being refurbished. will be amazing once complete.

and the area should be shut off which it wasn t the food was ok but was very expensive for room service and

where very friendly and helpful the room was cosy and comfortable and pool and sauna was in good order and clean

great room. friendly staff. ample bar and restaurant facilities.

beds were really comfortable breakfast was lovely atmosphere was great staff were lovely

very good breakfast

breakfast was amazing the bar and restaurant are excellent.

absolutely fabulous. excellent. the room, the view, the breakfast all super.