got collected and the laundry van came just after 5-6 am and was under our bedroom window so woke me

a little dour, no mention of breakfast or wifi

even better if there was at least one ev charge point - nothing fancy as charging a car overnight only needs

ev chargepoints in the car park are a very valuable feature

reception area it is a hub of activity with welcome from reception and the relaxing lounge and bar area makes

company that collected the laundry at 5

located over trades entrance so we had deliveries (laundry, food and bins being emptied) from approx 6am to give

good wifi we were very happy with our stay, would stay again and very highly

there was a nice comfortable bar area which was an ideal meeting place in the evenings

the rooms was to a good standard & free wifi too

laundry pick up restricted to 3 days per week not the five days advertised

the heating was not good. the bed is a bit small and i could not find laundry plastic bag.

the noise from the laundry kept us awake all night with people talking. lack of breakfast items!

good location. costa coffee and mc d's next door. easy. good wifi and parking.

it was clean apart from some pet hairs and very comfortable

lovely quiet location, plenty of parking

to use wifi as no service from mobile networks that we used- it's just off the beaten track which is its

staff were amazing from the receptionist to room service to breakfast in the morning

came for a relaxing weekend away, had access to the spa facilities that was amazing

only constructive criticism we wanted to highlight was the room service,the sandwiches we ordered were soggy

rooms in a listed building very clean and tidy food was amazing good breakfast was ideal for us as we were

central location. parking. breakfast. clean fresh room

everything bar your website very confusing

parking was good but as such popular pub and hotel got very busy and sometimes wasn't space to park

added bonus off street parking round the back out of sight, perfect for me as i was on my motorbike

lovely cosy bar & restaurant for the evening

fact that the kitchen does not have blends and the living room needs window cotton, not blends, sometimes the

room was over a courtyard which provided parking for guests

room slightly noisy with the air conditioning from the kitchen.

warm welcome tamworth needs more hotels like this that you can take a your pet dog to

com both said the hotel could serve breakfast in the room with room service

was excellent, staff were very friendly and allowed early check in for my husband who was on night shift so he

warm cosy rooms and pet friendly

rooms nearer exit walking down corridor with a wheel chair and all the laundry trolleys was

it was very hot in the bar and restaurant.

excellent play area outside with option of mini golf included

facilities in the grounds was great n safe for the kids, breakfast was really good lots of choice and all the

the breakfast was great, with lots of choices for kids

but this time it was really cold and i had come back too late for laundry to get me a blanket so i had to sleep

easy access from the m6, plenty of parking & good size rooms

staff are very friendly. nice location. good food. parking is really easy there.

ordered room service and food is fantastic

the room service phone in our room didn't work so we popped downstairs to let them know and they said

more, i would highly recommend this place, it is worth every pound, the food is excellent, the room service is

rooms and great gym & pool

we really enjoyed our dinner, which we had as room service

that said nice kids and they try hard

delicious breakfast, and the bar is perfect for an evening drink

short drive to alton towers & great swimming pool.

kids enjoyed playing football

i needed to work in my room, the room service was fantastic, the food was excellent and it was excellent being

facilities including large fluffy white towels and crabtree products in the bathroom, easy, free wifi and an

room service took over 1.5hrs to come so i had to cancel the food as i was too tired.

room was next to the laundry room

maybe heating, a pump or a laundry room and this kept me awake all night, so not happy

didn t appreciate being woken at 6am by very noisy staff under our window, it seems the laundry was located

great gym, pool, steam rooms excellent restaurants good service perfect weekend

beautiful resorts perfect for golf lovers

s a bit tired on the outside and view from my room included overflowing wheelie bins ( laundry

i watched a cleaning lady kick and throw laundry down the public stairs

club was disgustingly dirty shower took 10+ minutes to heat up dirty laundry strewn over hallways

was nice wifi good nice to have the gym and pool very friendly and helpful staff who organised a late check

say this every year, but the breakfast although it is great don't provide much choices for non pork eaters

building very tired and in need of redecoration, piles of laundry and high-chairs dumped in corridor on display

got told manager not here today another obvious lie as got told early waitress had seen manager , laundry left

laundry on landing in bags when we arrived didnt look nice

) were in corridors ,probably waiting to go to laundry

laundry stacked in corridors, open doors to messy stock rooms, heaped cigarette butts on patio

only bed very uncomfortable and room too warm smelly food and laundry left outside the room opposite for the

is no laundry facility in the hotel

extremely helpful even printed up a map so we could do our laundry, food was good morning & evening

breakfast was fantastic with plenty of

first night there were school kids running up and down

although i knew it was a naturist friendly spa i didn t expect the bar to be naturist too.

food offer is limited so i m not sure it cuts it as a hotel but as a b&b with a lovely spa it s

spa is great, the hot tub is awesome, there's even a plunge pool after using the sauna

the spa was so nice and the massage service

breakfast was also spot on and freshly made infront of me which is far from normal these days

the very friendly staff,cleanliness of the whole building and a lovely breakfast to start the

breakfast fantastic (grab and go brilliant idea), bed and room brilliant

pet friendly as i arrived with my new little puppy and the staff were all very helpful in arranging

comfy bed, spacious room, wifi, pleasant and friendly staff

needs to be trimmed as there is an awful lot of fat on it which can be off putting bar prices need to be brought

staff were friendly, the room was comfortable and clean. the gym was well equipped.

the lady on the desk when we checked in and the lady who was working in the evening and breakfast

great bar for a wind down beer before bed

out of the water , spotless , fantastic staff , hosting excellent rooms lovely and comfy, plus a gym to

wonderful breakfast and choices

the staff/ pro shop the guy that worked there was great nothing was a problem golf courses were great too so

plus pool / gym etc all great

easy parking, nice breakfast, friendly staff

nice clean rooms amazing pool and facilities beautiful food loads of parking

very clean, quiet, safe and lovely pool

having to go out of my room to use the laundry room to get my shirt ironed

pet charge is extortionate for a room that already has stains and rips on the carpet

although i am sure i could have had room service, if requested

rooms where too hot making it uncomfortable for the kids and i.

wifi service is very patchy away from the public areas, i had to use a mobile network dongle in my

nothing really part from kids

i have stayed here many times for work purposes and really like the appleby, they also provide room service

breakfast is always fantastic

showers are decent, as is the wifi

great location, lots of easy parking on site

good selection at continental breakfast. clean room, good ensuite, good wifi, comfortable bed

had a perfect stay, leanne helped us finding a pet friendly room on the ground floor, and offered us a comfy

plenty of parking

wifi kept dropping out

wifi came and went a bit

were neglected with some garbage around and building materials left out as well as trolleys of laundry in the

no bar after 11, no room service

wifi wouldn't connect via phone or ipad as stated that it wasn't secure

reception, bar and breakfast xx thank you 10 star service

very pet friendly

we found dirty laundry from the previous occupant under the chair indicating not effectively cleaned

good room realy nice staff free parking what more could you want for the

ideally sited for my needs good amount of parking

money, clean, great breakfast, quirky interior in an obviously old building, great location and parking, very

good parking

there is only 1 lift and we had to share it with the cleaning staff and laundry which left the lift smelling

everything was fine from the bed to the breakfast used to use travelodge but not anymore

bed and room, tv, free wifi, breakfast area, optional breakfast which we all enjoyed

low staff number on breakfast

wifi some times is takes a long time to connect or connexion could be lost or interrupted.

brilliant breakfast beautiful grounds excellent comfort good room service

the hotel has ample parking with electric charging points available also

was fantastic, room, dinner, breakfast and setting

friendly and ev chargers, great bar, restaurant and breakfast

the breakfast is fabulous, it has a warm & homely atmosphere for a 4* hotel

visible sign on the far wall of the lower car park to inform first time guests there is ample parking in the

the wifi was very intermittent. but as we were only there for 1 night it didn t matter.

location of the property is excellent for access to motorways or aph parking if flying from birmingham, comfortable

more parking would have been nice

easy to get to and plenty of safe parking was a bonus

bed felt small for a double, only a pub for dinner close by (or macca's), no laundry facilities

there were no laundry services or facilities, which i needed for my 4 night stay

the pull out bed for the kids was ok but not too comfy.

comfortable bed, good staff, lots of useful amenities like bar etc

location was perfect being not far off the highway on our trip and had free parking that was a plus

laundry was visible outside our window and was very noisy when it was collected in the morning,

room was not the greatest, it was dark as the window looked out onto large laundry containers

room we stayed in was noisy all night, possibly from the boiler or maybe near a laundry room

i requested a quiet room but was surprisedly awaken by the laundry vehicle very early in the morning outside

everything is good. my kids enjoyed pool time lot.

room was opposite laundry and staff on first morning were far

lack of room service

price it's a very average place, not enough plug sockets , wifi should be free tbh cleaners and room service

room service lady kept barging into our room while we were getting dressed the next morning

staff are rude and not trained room service does not know english

the sheets had some scuff marks but well may have been from the laundry press

access to the gym and pool was a nice touch too

access to the gym and pool was a nice touch too

receptionist and bar staff were very helpful

room service menu - there was a gala dinner the night i arrived for another event

to supermarket, and 20 mins to city centre by walk -staff are friendly cons: -there is no self-laundry, otherwise

was halloween weekend we stayed and the lobby was decorated and had treats for the kids

good rooms and had a gym

no kids menu, shower floor could have done with a scrub as the grout was very discoloured.

new hotel so decor is fresh. i loved that it was pet friendly so we were able to take or pup

booked it for the laundry services

problem and that they couldn't try and and get them cleaned, even though the web site mentions laundry service

my kids enjoyed the breakfast

breakfast and the bar area

was a shortage of staff, so we were waiting for 5 minutes just for a cup to pour in tea, the kids didn't like

comfortable beds, very clean room and exceptional room service

wifi needs upgrading

car parking right next to the pub/hotel

location is perfect, the bar was relaxed and friendly and all the staff were extremely helpful

rooms very hot. rubbish wifi

room service excellent

the rooms are a fantastic size. the separate lounge area with a small kitchen was great.

kitchen facilities were minimal but useful for short stay

early check in available if you purchase room via their own website and key/ room functions all

our room was fab. we upgraded so we had a kitchen and sitting area.

crisps, water, juice, pastries-all you d need for a short stay as well as the well appointed kitchen facilities

which not needed also cleaners knocked door twice although we had late check out and do not disturb in door

good location clean helpful staff comfortable nice bar nice breakfast

kids enjoyed the breakfast menu

staff, bar and dining area, in easy walking distance of station, museum, central chrches, library, metro

housekeeper knocked twice despite no disturb sign on the door and late check out

great value large room nice breakfast

me in on the night of my arrival and took care of all the extra amenities related to using the bar and kitchen

very good room service. excellent staff

our kids really enjoyed playing pool whilst the parents chatted over a drink(s)

poor beer selection, screaming kids, barking dogs. to long waiting time for taxi.

it goes without saying that it was so loud and noisy when it came to bedtime and with two young kids it made it

we have 3 kids and stay in hotels to have unbroken sleep where we don't have to worry about plumbing issues

it goes without saying that it was so loud and noisy when it came to bedtime and with two young kids it made it

room service was soooo good

room service menu was pretty poor, and in french, i really didn't know you were ordering g unless

my only complaint, if pushed, was the lack of a wc at bar level which meant going downstairs to use the loo

have stayed at this hotel a few times with my kids and each time, they have enjoyed it so much that they didn

rude in their approach to when we brought food back to hotel as food menu didn t cater for kids

room service food was lovely and the breakfast was also really nice

they have facilities l didn t see as l was only there for one night like the gym

had to keep logging in to the wifi

room service options through the night (we got peckish at 2am) are a little limited however i

gym is open 24/7

room service ends at 10pm so again missed out on dining in the hotel

enough equipment in the gym

staff was very kind and helpful parking was easy near to town

expensive breakfast as kids eat free only applies to under 12 not under 16 like other places .

clean, comfortable, convenient, good parking with friendly helpful staff.

no mini fridge in the room no room service was available

water pressure was amazing but would be worried if i had kids having a shower

reception and bar staff were great

i hope they will introduced a new family rooms for small kids

clean, comfortable, good facilities, decent breakfast, very helpful staff, perfect location and onsite parking

95 @ head, kids eat free

be on the breakfast hall on early. make sure you put on the sign for room service.