to come back twice just because they messed up the card number and online it said they offered laundry services

free wifi is fantastic

we had a drink in the bar but no food so unable to comment on breakfast

parking is easy to

the parking was also free

silly trolley in the bathroom; bar service was variable, not enough staff on duty at times

originally we hadn't paid for breakfast but after checking in we found we could have room service for 7 pp

wifi wasn't always strong in all areas

best breakfast in town -excellently served

steak in evening in foxhunter bar bit tough

could have been better communication in the rooms of how the covid room service/laundry worked

there is ample parking outside and all free

comfy, clean, good food, gym, and a full breakfast for 70. what's not to like? top marks.

very clean and comfy rooms. bar meal was delicious and breakfast. staff were excellent!

only complaint about the stay was that the wifi was terrible, but they did assure us they were putting some

ample parking, lovely grounds and friendly staff. it was easy to find and well sign posted.

leaving the hotel to see our friends i asked in reception for soap to be left in the room by room service

the wifi did not work in the room it's too weak but i searched for another hotel anything to get away

we had a few drinks in the bar and the lady on reception couldn't be more welcoming and helpful

were friendly and informative, though we did need to ask where the bar and breakfast rooms were located

room with great views of the golf course and a balcony

great choice of food from menu, and bar drinks inexpensive, plus free parking

pillows no table service in the bar wifi intermittent through hotel no plug sockets next to the bed

robes for spa little on the small size. ok for me but too small for average sized man

were great and loved the gym and pool facilities

it was such a waste of money the bed was not comfy the bathrooms are the size of a laundry basket staff were

free wifi, plenty of parking - superb value for money for a no-frills overnight stop

nice friendly staff very good value great breakfast.

the breakfast was not very good and expensive for the price having no hot food like cooked bacon, egg,

a simple clean room. pet friendly

room must be above the laundry woken both nights as washing machine noise on a fast spin

noise from laundry (?) at night, low level but continuous dog poo bin needed

lovely place, great restaurant, staff fantastic throughout, free ev charging.

got room service instead, though, which was fast and easy

the receptionist was extremely welcoming and although we arrived very early he was very accommodating and got

the ladies in the laundry room ironed a top for me and delivered it to the room on a hanger in under ten minutes

i needed to iron an item of clothing and the friendly receptionist took me to the laundry room

lastly no iron in room or available to borrow was told i could use laundry room which was the room where all

great location, excellent staff, wifi great and room clean and big

we couldn't lock the door from the inside and room service almost caught an eyeful

didn t provide bath robes, laundry bags or hand cream in the rooms

never seen cleaners and dirty laundry on other visits in the corridor not a good impression

changing room other guests had left their used towels on the benches and chairs i didn't notice a laundry bin

coffee, mini bar, laundry etc

rooms were gorgeous, staff were amazing, gym was well equipped and the bar well stocked

central location was great for visiting newport, the hotel was modern and the small gym was a bonus for my

clean, well located, friendly helpful staff, nice mini gym, good breakfast

good wifi and central location

there were no robes in our room and room service was very expensive

i had a weak wifi signal in my room. it was better in the restaurant.

breakfast, great pool and leisure facilities

lot's on offer to do, breakfast was excellent and beautiful spots to enjoy drinks from whichever bar you went

so easy to get to and tonnes of space for the kids

fact that we were upgraded to room 111 in the manor house, the pool and spa was very clean and enjoyable

at the end of the corridor there were trolleys with dirty trays (from people s room service) which weren

the location to the icc room was clean and very comfortable shower amazing with elemis products bar was well

gym was very small. 1 x treadmill, 1 x bike, 1 x cross trainer

also i think its tight making guests who don't play golf walk to the conference venue

there was a gym

i think they are happy to provide golfers with a more basic hotel than the celtic manor but charge celtic manor

however the room was noisy (room 4127) as it sounded as if we were next to the laundry room or some sort of

wifi was hit and miss.

staff at the spa area on the other hand need some training from the staff in main hotel

wifi wouldn't register via email properly but could log in via social media instead

service in the bar for food wasn't great but it didn't ruin our stay

oh yes also on arrival for 24 hrs the reception area was full of laundry bags

they also did my laundry which was very kind

good location swimming pool and gym lovely large rooms and lots of parking very friendly staff

wifi coverage was really bad in my room, which when away on business isn't great

excellent spa facilities and first class evening meal and breakfast

we had a great breakfast too

nice size pool and a mini gym

pool and gym were good, would be nice to have a little more - jacuzzi, sauna etc.

breakfast can't fault evening meals great staff is so friendly always there if you need or want

food came quick , wifi good

very friendly and helpful, hotel clean and comfortable, good pub/restaurant attached with kids play area

there was plenty of parking

staff in the bar and reception were very friendly and accommodating

nice breakfast early check in

loads of free parking, free wifi

breakfast was great and freshly prepared.

handwash/shampoo/body wash), excellent shower all staff helpful and friendly free car parking and ev

great breakfast, special mention to owen who was of great assistance in helping with the on site ev charger

lovely room. comfortable bed. great price. free breakfast. restaurant serves many options.

nice location and very pet friendly staff, and a great overall overnight stay

register this until i sniffed the other towels and discovered it wasn't an unpleasant smelling laundry detergent

far from anything but wasn't described like that, when we arrived they didn't prepared beds for kids

good sized room. quiet. nice elemis products in shower. room service each day.

an ev charger that doesn't work when you get there is really not great

choice of breakfast food was minimal and not much choice for kids

the room was located in the basement opposite the laundry room

was not an in-house laundry room, and the usual warmth of a country house hotel was somewhat muted

reception were very helpful and let us check in as soon as our room was ready and the bar and restaurant staff

there was a wedding and the kids of the wedding group ran amok till ? 1 am

sitting area with easy chairs, excellent dinner menu with wonderfully presented food as was breakfast, great

was doing the laundry and then up the next morning cooking breakfast

staff were pleasant, arranged early check in.

biker, well-equipped, and with those little touches which make all the difference - large telly, wifi, toiletries

free wifi

:friendly staff; free parking on site, nice towels, comfy bed, nice toilet paper, good breakfast, bar not too

we looked out into trolleys of laundry

there was housekeeping laundry all through the halls, at 2pm i would have thought that a linen porter would

then i was woken at 05:00am by the laundry truck collecting crates outside my window

excellent that the hotel is pet friendly

breakfast was delicious and plenty of choice. rooms were spacious and very comfortable.

reasonable price evening meals and great wifi connection in room

as would expect from a village hotel usual great breakfast and plenty of parking

the free room service is a great bonus, good comfortable room and great restaurant.

opportunity to have room service meals if required we will be back again when fully open to enjoy all the

liked the pool and wellness

stairs leading up narrow and cans of water and laundry left at bottom of hallway

in room - under bed not hoovered - a shaven beard hair on the sink unit - bottom sheet still had laundry label

the cleanliness of the hotel wasn't up to scratch either, food plates and dirty laundry was left throughout

tired, derelict which is off putting, sheets and towels hanging over and out of the fence in the laundry and

golfers going for a drink took all places close to hotel and we had to carry are bags from the laundry building

it there great place location the staff the food the bar is great our favourite place to

booked 2 rooms and the family room number 9 had a see through blind and no curtain so the kids were awake at

wifi very good

good value in the centre of town with ample free nightime parking next door..

tha car parking facilities

the room maid has removed the pillow case from my own pillow which is now in some outsourced laundry company

something not right with laundry

no laundry bag or explanation of this service

of laundry in the corridors trays with plates and food outside rooms and lifts they were there for a

clean bedding and laundry

a pijama set went missing the last day, most likely got mixed with linen that was sent to laundry

30 am by kids

room service food was of very good quality

good sized room with everything, nice spa area pool ect, lovely staff, breakfast, location

the service and the pool

were a bit tired and noisy during the night with laundry pick ups and bottle banks being

location suite ideal for family , especially as the kids had their own tv staff very helpful all day and

quiet comfertable room with room service

restaurant and bar were closed due to covid but drinks and snacks were available

there were no rooms ready as there had been a big group checking out late and we were told by bar staff that

loud noise at 5am laundry being collected/ delivered for 2 hours!

location, friendly staff, comfy beds, gym, swimming pool

kids in the spa/pool area

great location and spa facilities

clean comfortable good spa and central

a number of encounters with the reception staff (recommendations, directions, transit assistance, laundry, etc

the cleaning company who does their laundry put a few holes in one of my shirts

no real window; would have liked access to laundry facilities.

it has a terrific gym for a hotel

breakfast, single elevator dominated by kitchen staff

not enough information given no wifi code and times of breakfast and car parking

another thing could be done as well is leave some little information like numbers and wifi passwords and some

breakfast cereal buffet bar was far from inspirational, as was the cooked breakfast (not full english on request

wifi not available at all in 2nd floor -disappointing

wifi throughput and signal strength is not awesome