register this until i sniffed the other towels and discovered it wasn't an unpleasant smelling laundry detergent

spotlessly clean room. friendly reception really good breakfast quiet room fast wifi

out due to covid packed bacon rolls, yogurt, fruit, cereal, bottles of pure orange , breakfast bar and coffee

place,people,rooms,food,parking etc was excellent

facilities, very clean, friendly staff, free parking, good price, couldn t fault it in any way

we ate in the noisy restaurant even though it was almost empty, seemed like all the kids & parents were shouting

no breakfast taken. good location for celtic manor golf. clean, friendly staff.

the location was perfect as i was playing golf at celtic manor

car park very big with plenty of spaces, wifi was good

the stay was great rooms very clean. staff were great and kids had a great time

in room - under bed not hoovered - a shaven beard hair on the sink unit - bottom sheet still had laundry label

the cleanliness of the hotel wasn't up to scratch either, food plates and dirty laundry was left throughout

tired, derelict which is off putting, sheets and towels hanging over and out of the fence in the laundry and

stairs leading up narrow and cans of water and laundry left at bottom of hallway

golfers going for a drink took all places close to hotel and we had to carry are bags from the laundry building

however the room was noisy (room 4127) as it sounded as if we were next to the laundry room or some sort of

had room service for dinner- arrived promptly , was hot and a great steak

excellent staff, great rooms, nice room service breakfast

swimming and activities for the kids especially the kids movies they loved the kids club

lovely little pool and spa

helpful staff great selection for breakfast

it was clean, welcoming, amazing breakfast and comfortable beds!

fantastic facility with great bar selection and beautiful food

well a bit noisy as we were next to the gym

the only complaint i have is that i thought the bar prices and crisps of things like that were a little

good parking large room . easy check in. late check out.

the personal sent me email about availability of swimming pool

hotel was great we tried swimming was ok gym.very basic but is ok

i was on business and it was a perfect location food in the bar area was excellent

came to our room quickly too, we'd been looking forward to having a swim in the morning and the kids loved the

hotel had everything you need for a weekend a gym, massage, great bar and food your well looked after i recommend

we had the deluxe with connecting room for the kids which was great

were too high i guess - i was expecting a spa but more of a swimming pool vibe including full of kids, hopefully

fantastic day in the hotel at celebrity golf and meal in olive tree restaurant

the resort has everything you need, from health facilities ( gym, pool, sauna, steam room massage parlour),

never seen cleaners and dirty laundry on other visits in the corridor not a good impression

didn t provide bath robes, laundry bags or hand cream in the rooms

changing room other guests had left their used towels on the benches and chairs i didn't notice a laundry bin

coffee, mini bar, laundry etc

room service, selection of food, the view from the hotel lobby and room, variety of musical

wifi in my room - room was a little tired - shower mixer tap was stiff - heating incredibly noisy

breakfast, good wifi

good value in the centre of town with ample free nightime parking next door..

only bad point really is the limited parking, but there's not really anything they can do about that

shower wouldn't heat up, wifi didn't work.

noise from laundry (?) at night, low level but continuous dog poo bin needed

room must be above the laundry woken both nights as washing machine noise on a fast spin

value for money and a lovely buzzy restaurant and bar area

it would be a nice touch to have the option to have breakfast room service to spend more time enjoying the

the bar and restaurant were amazing

loud, intrusive music at breakfast. very poor wifi. air-conditioning poor

there was also a gym, but did not use

clean, well located, friendly helpful staff, nice mini gym, good breakfast

the on-site bar and restaurant offered a decent selection of dishes and drinks at reasonable prices

which was a converted bedroom ud83dude44 restaurant was closed but would do a room service ud83dude44 (not eating

it was such a waste of money the bed was not comfy the bathrooms are the size of a laundry basket staff were

t say that a pet would cost i received an email stating no extra cost for my request and then had to pay

value for money, clean and comfortable, free wifi 12pm standard leaving time

room was clean and the £10 late check out fee to stay until 5pm was most welcome after the marathon

no cooked breakfast option and no coffee facilities in the room

could have been better communication in the rooms of how the covid room service/laundry worked

room service breakfast available for a small charge (excellent choice for breakfast)

great facilities, loads of parking, lovely grounds and the staff were so nice and helpful

the bar food was good and the service everywhere was friendly and efficient

great room, comfy beds. bar prices are reasonable and the gym and pool are great.

bar well stocked and good car parking

the addition of a bar was a bonus

great food and v good wifi.

good wifi and i was able to work from the bar area

wifi wasn t great

was a little chilly 30 for a pet seems a little steep when the ibis is 5 per pet and meant the room was 50

breakfast was good, a bit more variety maybe. location as expected

kids handprints everywhere

staff were attentive and helpful and the free wifi and safe parking were an added

breakfast was good and had great options

room tidied and laundry changed more regular.

room service is hit and miss

great views and sounds from the water. great food from the bar and nice staff

the location is fantastic, parking a breeze and the staff were

cosy room good room service

great parking facilities gym and spa were immaculately clean

pool area could get a little overcrowded

about this hotel was amazing really good break away from the kids was really good

room was large with loads of desk space and excellent wifi

spa, friendly staff, real fire, parking, ev charge points.

when departing the room in the morning nearly tripped over laundry that was right outside our door that have

staff were very nice and tried to accomodate our request of early check in

had a very early flight) we were told there was no early check in

the swimming pool and the gym

the kids loves the pool and the breakfast had a great selection

to come back twice just because they messed up the card number and online it said they offered laundry services

were no noisy kids running up and down the corridor this time for most of the night

clean comfortable quiet and great reception with bar and coffee.

we got the last room in the corridor and the wifi does not work there.

parking is easy to

breakfast was amazing nicely done and a perfect start for a working day

room was shabby,badly kept, dirty carpet , extension electrical cables everywhere,( dangerous); our pet found

the pub is right in the middle of town with outside seating and a really nice bar area

breakfast was lovely, rooms nice and beds comfy

was great, breakfast was 10/10 & the atmosphere in the bar on the evening was spot on

would've been nice to have laundry service.

kids on floor level 3 directly above us starting jumping on the floor and running up and down at

considering it is a pet friendly hotel, there were very few places that i could let my guide dog spend safely

the sofa bed in the room for my kids was uncomfortable. had to also pay for parking.

staff and early check in was available for us that saved us a lot of hassle but one of the rooms we’re

disused floor by mistake as i was greeted with missing carpet, a plywood floor and piles of dirty laundry

dirty laundry left in corridor all weekend

off lift to third floor and it had laundry placed everywhere, looked like i was in laundry room

service from staff, the floors were dirty in most places, poor amenities, and their laundry service is insanely

and the corridors could do with some more consideration as it feels like you're stepping into the laundry/service

one next to bathrooms used by restaurant guests, directly below a noisy bar and adjacent to the laundry/

to detail ,also stairs to the 3rd floor , laundry bags left in the hall way for a couple of

first room we were offered was in the basement, our door was between the laundry storage room and the bar/

nice to have a garden to sit in - also quick and efficient laundry service

and they had to be carried down into the garden exposed to the element was told we could get laundry done, but

pleanty of free parking on site was a boon too

pleasant room .struggled with tv remote as usual. liked room service meals.

wifi was not shared and no info was given about how to log on

spent a weekend at the hotel with our pet husky and the staff were friendly and accommodating

drink, the staff are so nice and welcoming, the view is breathtaking we also had dinner and breakfast and would

into a wall, the door didn t close properly, on leaving the room for breakfast we had to move laundry bags

the stairs were quite steep and we were woken at 6am on sunday by the laundry being delivered

at 5am the noise from a flatbed trolley being dragged around immediately outside by the hotel's laundry

fridge in room and room service

friendly, breakfast was excelent and the coffee and tea making with cookies was a very nice touch wifi also very

it may have been a laundry cupboard at some point

the stairs for the people like me who have mobility issues, and the housekeeping staff dragging laundry up so

our room was opposite the laundry rooms, often with laundry piled outside which we had to stepover to and from

the room laundry sheet provides options for both dry-cleaning and laundry, but when i tried to hand in

the standard of the hotel was excellent and had a restaurant and bar plus it was clean.

the corridors seemed to be full of laundry bags during the day, don't know if this was in relation to the

room had laundry baskets in front of our door and a rolled up old carpet when we arrived

there were always laundry bags lying around in the hallways

laundry facility was available but i did not use it

the room was a good size, and the kitchen looked well equipped (we didn't cook during our visit)

helpful male staff in pool reception who helped me retrieve my locker token and was very careful to make sure

i had room service on evening which arrived really quickly and the food was delicious

great staff and good breakfast

wifi didn t work on any of my devices

free parking and wifi.

reception area was full of crates and laundry type items on arrival which felt more like a hostel than a hotel

room service was

the restaurant and bar fabulous and all the staff are really welcoming and

to hotel du vin with the intention of taking advantage of the relaxing rooms, bistro dinning and room service

some vegetables with my dinner and there were no options, however the food was top class and room service provided

a small onsite laundry would be great , particularly for overseas visitors

vip for kids- treat for children free very close to the shopping centre very good food

suite was fantastic - massive space and kids were excited to try a bath with a tv

the room service staff and concierge were really helpful - made my whole stay amazing

very friendly staff. free cookies with kids bedtime milk. helpful concierge.

room was above the laundry and was noisy in the morning.

check in and check out were quick and easy. gym at the hotel. hot breakfast. wifi code given.

the hotel is very clean, the staff are friendly and attentive and the wifi signal was strong throughout the

i loved it. the staff were very attentive and the breakfast was delicious.

one person in the kitchen was a bit rude

were not allowed to put drinks or laundry on a tab to settle on departure: immediate payment was required for

when we poped out later on we found there was a laundry bag with 1 toilet roll and extra coffee, teabags ect

odd, but suggests something was not right in their laundry process

room service menu was pretty poor

gym without view & room without a fridge

a portion of fries (room service) and was given an eta of an hour they also didn t send out laundry bag

did request late check out that they aproved at the rate of 10 / hour

it is so worthed for money, especially for family with 2 kids

3rd floor room facing kitchen chimney, strong smell of kitchen smoke if i open window

most people came by 9 and you have to wait 15min for the table, ( but still wasn't enough tables )kitchen was

we eventually had a room the walk to it though the corridors was littered with dirty plates and laundry piled

laundry and food items left in corridors

not being attained chipped skirting graffiti on walls terrible artwork mismatched lighting maids laundry carts

was unclean on arrival - toilet etc corridor's were still strewn with dirty laundry at 4 pm, both days we stayed

great laundry

when we went out for breakfast the cleaning staff had all the dirty laundry and dirty plates from the other

multiple times at 3-6am on a bank holiday monday morning hearing very loud thuds of beer kegs and laundry (

room service later in the evening

the bed was comfy and the bathroom and room service was great. very good locaton to eat out.

gym was very small with limited facilities. wifi was sometimes very slow or intermittent.

perfect for a night away from the kids for some rest and relaxation

mini gym/exercise room and simple access to printer

it was exactly what we needed and perfect to travel with your pet.

i very much enjoyed my time alone in the gym and used the free weights, running machine, cross trainer and also

really clean comfortable room with good wifi bonus free drink on arrival!

was out of service all weekend leading to congestion especially for the poor staff trying to move laundry /

the 1 remaining lift had to be shared with laundry trolleys only big enough for 3 people

kids door being kickedd by the thugs fighting in the hall way

location, staff, facilities and breakfast.

breakfast was not the best, night staff miserable especially bar staff

we would like to reuse our towels to avoid unnecessary laundry, but the towels were taken away anyway, despite

the smell in the room was of laundry washed in an old washing machine with a dirty filter - especially the bed

there was also a strange incident with the laundry service: the service was advertised, and the price list was

if laundry facilities are available, that should be excellent

the reception staff and room service staff where always friendly, very pleasant and helpful

incorrect info on available laundry facilities.

wifi did not go very well

gym opening could be earlier in the morning to enable time for breakfast after a workout gym bike

only slight criticism was the gym was not that comprehensive

great location, excellent facilities, good gym, friendly desk staff

over getting my laundry done receptionist said today after 5 pm but due to holidays laundry was not

friendly housekeeper, request an early check in and room is ready at 1 pm

everything, staff, restaurant, bar, atmosphere, gym

the stuff was really helpfull to take care of an early check in

great breakfast

laundry service here could be a bit tricky

nothing really - apart from the 6 charge for room service

the bar area is nice and relaxing

wifi seemed to stop at times

only part of the hotel that was a bit disappointing is the gym

handsets - two did not work and previous guest's laundry still in the drawer when i arrived - no big issue though

for hygiene evelyn & crabtree bathroom bottles but no conditioner room 305 is next to the guests laundry room

guest laundry available for small fee

laundry on site

self service laundry. good for drying clothes in rainy day.

no laundry room

there could be a laundry room for guests to use as the hotel laundry service was very expensive.

i would leave that to laundry staff, except there were none

good services and friendly staff really good wifi, really appreciated since i had to

restaurant, big room (i was in a deluxe double with sofa), good wifi, lovely staff