was doing the laundry and then up the next morning cooking breakfast

and helpful large rooms showers fab water pressure plenty of hot water hotel clean , free wifi and parking

location in monmouth, great size rooms and comfort for the money, nice bar and pool table area, excellent full

room :friendly staff; free parking on site, nice towels, comfy bed, nice toilet paper, good breakfast, bar not

great location, friendly staff, good parking

breakfast was great highly recommend

everything about this place was brilliant the breakfast was

bar and restaurant prices were not excessive for the quality and service

plenty of on site parking

excellent location for us with good car parking

staff who were extremely helpful and friendly (use of iron/ironing board, a complimentary laundry wash)

- better quality for late risers and no laundry cart being emptied/filled in the restaurant next to where i was

the laundry chap was so loud with his cages

room very clean and comfortable access to gym .very good meal

was really accommodating of our early check in ready for a wedding which was much appreciated after a big drive

no wifi connection, despite promising there was/would be so i wasn't able to work on arrival.

difficult to pick anything out - the only thing perhaps were the bar menu choices that were also on offer in

) we had booked four nights bed and breakfast in a courtyard room

breakfast was lovely - loads of choice and all really tasty

very pet friendly

the hotel has free parking and wifi

wifi very good

and manageress kindly bought us a drink as our room wasn’t quite ready even though had paid for early check

only draw backs were literally no wifi and the fact they put me next to the carpark and the beer garden which

tv and wifi worked well

breakfast was amazing, staff were very friendly and the rooms were spotless

best breakfast in town -excellently served

may be more bar staff when very busy!

freshly squeezed orange juice had dinner in the restaurant one evening and in the bar on second evening in both

steak in evening in foxhunter bar bit tough

tired, derelict which is off putting, sheets and towels hanging over and out of the fence in the laundry and

golfers going for a drink took all places close to hotel and we had to carry are bags from the laundry building

stairs leading up narrow and cans of water and laundry left at bottom of hallway

in room - under bed not hoovered - a shaven beard hair on the sink unit - bottom sheet still had laundry label

the cleanliness of the hotel wasn't up to scratch either, food plates and dirty laundry was left throughout

very friendly and helpful, hotel clean and comfortable, good pub/restaurant attached with kids play area

clean, quiet, close to the golf course

we were staying over as we were playing golf at celtic manor so the location was ideal, only 5mins down the

free cloud wifi but i could not connect for the 3days?

nice breakfast early check in

register this until i sniffed the other towels and discovered it wasn't an unpleasant smelling laundry detergent

very handy fast charge ev charger available

friendly and informative staff. clean and comfortable room. free parking. conveniently located.

comfortable well laid out clean room good facilities, good wifi and easy check in and car parking meal at sawyers

couldnt get the phone to work when i tried to call down to reception for room

only thing was that food service was a bit slow between courses and at breakfast

exposed stone walls and fireplace with deep window sills

the castle the dinner and breakfast the view

you a had a wedding the next day and when we withdrew to the library for coffee there were kids running around

did not meet our expectations, it was not like any of the pictures, the bathroom was dirty, no wifi, toilet was

coffee, mini bar, laundry etc

didn t provide bath robes, laundry bags or hand cream in the rooms

never seen cleaners and dirty laundry on other visits in the corridor not a good impression

changing room other guests had left their used towels on the benches and chairs i didn't notice a laundry bin

loved the pool, room and breakfast

however the room was noisy (room 4127) as it sounded as if we were next to the laundry room or some sort of

the wifi connection was dreadful.

spa and pool breakfast

couldn't use the spa and pool due to lockdown.

room service available up until late easy check

fantastic facility with great bar selection and beautiful food

at breakfast and at the front desk when we checked out (nice: check out possible until 11)

rooms, good breakfast attentive staff.

perfect live entertainment bar area clean friendly staff

pay for parking and room service charge of 5!!!

i was a bit worried that having a room overlooking the high street and above the bar might be noisy but it was

fantastic pub , perfect location. great landlady and staff and the breakfast was great

traditional pub b&b that offered a great location, excellent breakfast and great value for money

very good location and nice bar area

and staff are all very friendly, location is perfect, breakfast was really good

breakfast was part of the booking but the kitchen didn't open until 10am so i was not able to have a full english

no breakfast available and terrible wifi in room

it would be nice to have a full english breakfast available but he continental breakfast was ok

the bar area and the restaurant lacked a little atmosphere and ambience

breakfast in room an excellent idea for those wishing to leave early, as i did

as free dinner, food poor quality , the coffee machine didn t work so no coffee at breakfast, kids eat free

very clean, excellent breakfast and helpful staff to with early check in and late check out.

the room service food was amazing

kids eat free

came to our room quickly too, we'd been looking forward to having a swim in the morning and the kids loved the

the mini bus service around the hotel the food the massage the pool the staff the room

night as i was going to a football match in cardiff, surprised how reasonable drinks were in the bar during

the breakfast / buffet style was great

staff were amazing & friendly. room was perfect, clean & plenty of space. spa was amazing.

everything - breakfast amazing - mini golf was good fun.

noise from laundry (?) at night, low level but continuous dog poo bin needed

room must be above the laundry woken both nights as washing machine noise on a fast spin

breakfast was lovely and room service was on time

a complimentary ev charger was a bonus

value for money and a lovely buzzy restaurant and bar area

could have been better communication in the rooms of how the covid room service/laundry worked

the bar area is welcoming and customer friendly

do to improve it is to install a lift as the hotel is on three floors (basement, including the spa, ground floor

free wifi patchy at best, dropped out frequently

the staff were very accommodating. even amended some of the room service menu for us.

excellent breakfast with plenty of options for allergy sufferers

the breakfast was delicious and the breakfast room right on the mill pond was spectacular

the bar is lovely too, huge garden amd overlooked a duck pond

picky to mention anything, but since you ask: wifi was a bit limp, air con in the room would have been appreciated

the wifi in the annex.

it was such a waste of money the bed was not comfy the bathrooms are the size of a laundry basket staff were

easy access good parking

the wi-fi worked perfectly and the breakfast was superb

have stopped here before as it welcomes pet owners and the staff are great

very pleasant stay which was comfortable and great value. wifi worked well and was free.

before, it s central and it s in the town we live, great to have a cheeky night away from the kids for great

i could not get food from the restaurant or even a sandwich from room service as the kitchen was closed

room was excellent gym was a nice extra

central location was great for visiting newport, the hotel was modern and the small gym was a bonus for my

i had a weak wifi signal in my room. it was better in the restaurant.

when departing the room in the morning nearly tripped over laundry that was right outside our door that have

breakfast was a big hit from the kids

pool and gym great and breakfast was lovely, couldnt fault it

the food i ordered from room service was of a high standard

the swimming pool and the gym

restricted room service menu

great parking facilities gym and spa were immaculately clean

we had such an amazing time that we booked an extra night and enjoyed room service

the staff are friendly, the beds are comfy, the wifi is great, it is now my home away from home

difficult to find a seat in the bar in evening

being woken up at 7am by the laundry van crashing and banging outside our window

i also overlooked where the dirty laundry was stored

clean and quiet room.very good breakfast, would stay again .

easy to find the hotel and also a quiet hotel, especially when you have kids that need to sleep early

good free parking

young children, after a mix up with our room booking the staff quickly resolved the issue so the kids could go

i ordered room service which was very easy and speedy

staff, deco, atmosphere, breakfast and location

breakfast, and great value, would stay there again, the extra pet supplement, lower than most hotels, with great

the breakfast was great, a good cooked breakfast and a great selection of continental

was quite full so car parking was limited

great food and v good wifi.

bar well stocked and good car parking

with comfy armchairs and coffee table - high ceilings - varied choice of lighting - plenty of parking spaces

bar well stocked and good car parking