breakfast, good wifi

it there great place location the staff the food the bar is great our favourite place to

it could use more parking.

great location. free parking, friendly staff, nothing was too much trouble

the staff were excellent , lovely bar i can't comment on the food as i never ate there.

the cleanliness of the hotel wasn't up to scratch either, food plates and dirty laundry was left throughout

in room - under bed not hoovered - a shaven beard hair on the sink unit - bottom sheet still had laundry label

stairs leading up narrow and cans of water and laundry left at bottom of hallway

tired, derelict which is off putting, sheets and towels hanging over and out of the fence in the laundry and

golfers going for a drink took all places close to hotel and we had to carry are bags from the laundry building

register this until i sniffed the other towels and discovered it wasn't an unpleasant smelling laundry detergent

wifi not working, affected ability to work. bed very high

they accommodated complimentary early check in for us and was overall really helpful and friendly

good sized room. quiet. nice elemis products in shower. room service each day.

facilities, very clean, friendly staff, free parking, good price, couldn t fault it in any way

pet friendly

did not meet our expectations, it was not like any of the pictures, the bathroom was dirty, no wifi, toilet was

also for bar food the portions are way too small, like a side of broccoli they bring 4 little tips of very

de luxe bedroom was small and did not meet either the description (no promised fireplace) and was only 9

i understand the mini bar alcoholic items cost something, but surely a free treat could have been included in

room was shabby,badly kept, dirty carpet , extension electrical cables everywhere,( dangerous); our pet found

such great value for money and breakfast included

fantastic pub , perfect location. great landlady and staff and the breakfast was great

location - great staff and fantastic breakfast - good size rooms and wifi very good value for

breakfast was delicious

we were staying over as we were playing golf at celtic manor so the location was ideal, only 5mins down the

great pet friendly accommodation

loads of free parking, free wifi

the stay was great rooms very clean. staff were great and kids had a great time

the restaurant had a special kids room and it made the whole place noisy

friendly and excellent food & bar menu

bar is part of reception desk and seating is all over the place

we ordered room service and the food was absolutely excellent

breakfast was also spot on

great breakfast

when departing the room in the morning nearly tripped over laundry that was right outside our door that have

wifi could be better

turn off the light when having my bath as the fan was very loud and stopped me from relaxing, the wifi did not

room service very quick

breakfast was great, the wifi was fast, and though we didn't use the pool or gym, they looked very nice

room service food a bit expensive, 7.20 for 1 portion of chips, we enjoyed every one !!

i also ordered room service which came very promptly and was delicious

restrictions of times for kids in the swimming pool

food was tasty from the bar too

also, i wanted room service but only had a debit card and because the card machine doesn't work on the floors

however the room was noisy (room 4127) as it sounded as if we were next to the laundry room or some sort of

to room, the staff i encountered could not of been more pleasant, receptionists, bar staff & gym staff all a

lady at bar in lobby bar wasn't very helpful very grumpy

the spa (pool / gym) was clean

everything was great, enjoyed the leisure centre and gym

gym was very small. 1 x treadmill, 1 x bike, 1 x cross trainer

good choice breakfast menu

staff and facilities was above and beyond my expectations excellent value for money nice bar and restaurant to

i think they are happy to provide golfers with a more basic hotel than the celtic manor but charge celtic manor

christine at breakfast this morning couldn t do enough for us, very friendly, a credit to the staff team

was not informed the swimming pool was closed, the pool was the main reason i booked this hotel

the pool clean and gym were good

came to our room quickly too, we'd been looking forward to having a swim in the morning and the kids loved the

very clean, excellent breakfast and helpful staff to with early check in and late check out.

room with great tv and wifi

changing room other guests had left their used towels on the benches and chairs i didn't notice a laundry bin

didn t provide bath robes, laundry bags or hand cream in the rooms

never seen cleaners and dirty laundry on other visits in the corridor not a good impression

coffee, mini bar, laundry etc

slots available on the monday for breakfast was 7

was a great size, location was ideal for our stay, staff were attentive and bar was open

early check in helped us

room was good so was breakfast parking not to easy

great food and v good wifi.

on site restaurant & bar with evening meals helps if it pours with rain and you don t fancy walking to other

i was also very kindly upgraded free of charge to a fantastic room with stunning views over the golf course,

poor wifi service mold in showers

having to pay for parking - however great shuttle service so all ok!

breakfast, great pool and leisure facilities

was outstanding,amazing building,spa and gym top class,everything was better than i

staff who were extremely helpful and friendly (use of iron/ironing board, a complimentary laundry wash)

- better quality for late risers and no laundry cart being emptied/filled in the restaurant next to where i was

the laundry chap was so loud with his cages

was really accommodating of our early check in ready for a wedding which was much appreciated after a big drive

food was good. location was good. wifi was solid.

was doing the laundry and then up the next morning cooking breakfast

staff are helpful great location parking at hotel comfortable rooms clean tidy

biker, well-equipped, and with those little touches which make all the difference - large telly, wifi, toiletries

tv after a long day's walking, helpful reception staff (that accomodated early arrival & slightly late check

was great staff lovely room clean bed comfy shower brilliant breakfast was great had a bar with pool table

phone did not work in room for room service

the huge green space outside makes a massive difference when stopping with kids who have been bouncing off the

also the lovely lady on the bar (thursday evening) is fantastic, nothing was too much trouble, she was very

staff were fantastic, room impressed me, breakfast very good

was over salted and had to complain about it on more than one occasion, , we were over charged, 3 kids meals

room must be above the laundry woken both nights as washing machine noise on a fast spin

noise from laundry (?) at night, low level but continuous dog poo bin needed

on the first evening we had to have room service because of high winds and rain closed the outside marquee

the wifi in my room was terrible!

had to change room because of poor wifi

would've been nice to have laundry service.

facilities and option to join as an ihg member for late check out

kids on floor level 3 directly above us starting jumping on the floor and running up and down at

kids would have loved hot choc from coffee machine.

whilst i dont expect kids to be seen and not heard, they should perhaps have been told to play near their family

know what times room service opened/closed - some items 24hr but many are not and was not advertised what times

drinks at the bar were really expensive but that is the case in most places.

placed hotel with good facilities, good parking and a superb breakfast

for me, having traveled my car, the parking directly outside the hotel was great news

kids bed was hard

) we had booked four nights bed and breakfast in a courtyard room

i am disabled and the parking and room were well suited to my disability

no wifi, apart from one spot in reception, no internet and very limited tv service

lovely room, and breakfast. friendly staff

thought as we where room only we might of been offered the option to add breakfast and told a price of this

gym was small but clean and tidy and fresh cold water was available

loud, intrusive music at breakfast. very poor wifi. air-conditioning poor

plates left outside doors in the corridor and not collected by room service until after we went down for a meal

had a bit of an issue with connecting to wifi in my room

room service, was there fir 5 days sheet on bed didn't change room only tidy twice

it was such a waste of money the bed was not comfy the bathrooms are the size of a laundry basket staff were

found the hotel to be clean warm and just as stated wifi worked fine and for the price i could not ask for

the rooms yup ok basic but heh the most comfortable bed, great shower, excellent wifi and so accessible to the

pet friendly and good price for a budget hotel

a simple clean room. pet friendly

could have been better communication in the rooms of how the covid room service/laundry worked

i did not use the terrasses, swimming pool and gym or the spa due to the time

room service was fantastic after such long days and was absolutely delicious, served beautifully

great facilities, loads of parking, lovely grounds and the staff were so nice and helpful

the wifi was really poor!

the stairs were quite steep and we were woken at 6am on sunday by the laundry being delivered

at 5am the noise from a flatbed trolley being dragged around immediately outside by the hotel's laundry

into a wall, the door didn t close properly, on leaving the room for breakfast we had to move laundry bags

breakfast was good

historic building clean rooms friendly helpful staff great breakfast with excellent service thanks to bea

it may have been a laundry cupboard at some point

the stairs for the people like me who have mobility issues, and the housekeeping staff dragging laundry up so

our room was opposite the laundry rooms, often with laundry piled outside which we had to stepover to and from

the room laundry sheet provides options for both dry-cleaning and laundry, but when i tried to hand in

preferred communication by email or a message through a platform that i can reply to based on a wifi connection

nice to have a garden to sit in - also quick and efficient laundry service

one next to bathrooms used by restaurant guests, directly below a noisy bar and adjacent to the laundry/

and they had to be carried down into the garden exposed to the element was told we could get laundry done, but

first room we were offered was in the basement, our door was between the laundry storage room and the bar/

to detail ,also stairs to the 3rd floor , laundry bags left in the hall way for a couple of

disused floor by mistake as i was greeted with missing carpet, a plywood floor and piles of dirty laundry

service from staff, the floors were dirty in most places, poor amenities, and their laundry service is insanely

and the corridors could do with some more consideration as it feels like you're stepping into the laundry/service

laundry on the landing outside our bedroom was there both days receptionis has stains down her

off lift to third floor and it had laundry placed everywhere, looked like i was in laundry room

room was above the laundry and was noisy in the morning.

the breakfast

located for cabot circus x staff very friendly and helpful breakfast had excellent choice x very clean with

staff especially from the kitchen lovely and friendly

breakfast really good

a small onsite laundry would be great , particularly for overseas visitors

the room service staff and concierge were really helpful - made my whole stay amazing

also the young lady on reception downstairs was great as was the young man on duty at the bar and restaurant

bed was really comfortable but the kids' sofa bed was quite creaky, nevertheless, they had a good sleep and

some limitations on late night room service but overall great helpful friendly staff

laundry facility was available but i did not use it

the corridors seemed to be full of laundry bags during the day, don't know if this was in relation to the

room had laundry baskets in front of our door and a rolled up old carpet when we arrived

there were always laundry bags lying around in the hallways

i did not use their bar this time, but i can assure anyone reading this review that the bar set up is fabulous

we arrived early and they offered us an early check in which was really appreciated after travelling

staff good wifi comfortable bed powerful shower and plenty of hot water half hour walk in to the centre of

didn't use the gym during our stay but they have a gym

early check in options available, despite requesting this at the point of booking

pet friendly and i loved the artwork on the walls

reception area was full of crates and laundry type items on arrival which felt more like a hostel than a hotel

bar had a lovely feel

lovely welcome, great room service and comfortable upgraded room

clean very central attractive building had some parking ( needed to be booked ahead) had a nice bar and eating

some vegetables with my dinner and there were no options, however the food was top class and room service provided

there was also a strange incident with the laundry service: the service was advertised, and the price list was

if laundry facilities are available, that should be excellent

the smell in the room was of laundry washed in an old washing machine with a dirty filter - especially the bed

we would like to reuse our towels to avoid unnecessary laundry, but the towels were taken away anyway, despite

free parking. excellent location. clean and comfy room. free wifi. great staff.

odd, but suggests something was not right in their laundry process

were not allowed to put drinks or laundry on a tab to settle on departure: immediate payment was required for

when we poped out later on we found there was a laundry bag with 1 toilet roll and extra coffee, teabags ect

late check out worked very good for us

everything from the room service to food service and the hospitality

we eventually had a room the walk to it though the corridors was littered with dirty plates and laundry piled

corridor up to room had three piles of used dirty laundry left on the floor , we arrived at 7:20pm and took

great laundry

we booked in at approximately 5pm, there were bags of bedding laundry outside many of the rooms, which did not

not being attained chipped skirting graffiti on walls terrible artwork mismatched lighting maids laundry carts

when we went out for breakfast the cleaning staff had all the dirty laundry and dirty plates from the other

multiple times at 3-6am on a bank holiday monday morning hearing very loud thuds of beer kegs and laundry (

nice bar also

the wifi would cut off every time you locked your phone

the gym was a little small but adequate, the spa area was very nice so worth a visit.

over getting my laundry done receptionist said today after 5 pm but due to holidays laundry was not

the pool is an added bonus and such a treat for the kids (and the sauna for the adults)

we liked the breakfast and the facilities in the hotel and my kids had an amazing time

location amazing lovely clean hotel friendly staff great breakfast

room service dinner could have been hotter and more cutlery should have been sent for each course

a portion of fries (room service) and was given an eta of an hour they also didn t send out laundry bag

great location within the city. room was clean and breakfast was good.

value, big suite, clean and tastefully decorated, comfy beds, friendly staff who even treated my kids to welcome

allowed early check in and late check out. clean. beds comfortable.

outside terrace was quite small and the bar by the terrace was closed

was out of service all weekend leading to congestion especially for the poor staff trying to move laundry /

the 1 remaining lift had to be shared with laundry trolleys only big enough for 3 people

the service was fantastic, bar staff friendly, quick check in

the location was fantastic, the room was good for the money and the wifi was really fast.

great location , well designed rooms , early check in

laundry service here could be a bit tricky

gym and restaurant and room high standards and staff amazing

the food delivered to us by room service was really nice however a bit over priced

the restaurant and bar was comfortable and convenient

to temple meads station and city centre, good wifi, nice room, comfy beds, kind and helpful staff, early check