oh yes also on arrival for 24 hrs the reception area was full of laundry bags

they also did my laundry which was very kind

pool ,sauna,steam room ,jacuzzi and gym

great extra facilities pool , sauna ,steam room ,jacuzzi and a very well equipped gym

wifi connection was poor in the further away rooms. may need a booster in each room

the ladies in the laundry room ironed a top for me and delivered it to the room on a hanger in under ten minutes

i needed to iron an item of clothing and the friendly receptionist took me to the laundry room

lastly no iron in room or available to borrow was told i could use laundry room which was the room where all

were upgraded to a larger room and granted an early check in when requested, both at no additional cost

stayed for 1 night, evening meal in restaurant and breakfast was excellent

snow meant the food festival was cancelled but the room was so comfortable we didnt really mind room service

breakfast was amazing, staff were very friendly and the rooms were spotless

bed very comfortable. breakfast excellent enjoyable stay

originally we hadn't paid for breakfast but after checking in we found we could have room service for 7 pp

lovely breakfast, and very clean and comfortable room

when leaving we didnt have time to stol for breakfast so they made us bacon sandwiches to take with us

the accomadation was lovely and spacious

music at breakfast was, to our taste, slightly inappropriate and repetitive

sauna very good; didn't try pool as it's outside

dog friendly hotel ; bar area dog friendly restaurant dog friendly staff very friendly room stylish, bed mattress

not enough bar staff

from the sloping ceiling the bed room was excellent and i was actually able to connect to their wifi which is

we had a few drinks in the bar and the lady on reception couldn't be more welcoming and helpful

warm welcome and quick room service.

parking - you are guided to park in a car park before the hotel and carry your bags to the hotel,

to come back twice just because they messed up the card number and online it said they offered laundry services

we got the last room in the corridor and the wifi does not work there.

bar available with reasonable prices

were no noisy kids running up and down the corridor this time for most of the night

whats more reception offers a lounge to wait for the kids whilst they get ready, coffee, or even something

recommended this property to others but when it came to pay mr calum milne stung us for 120 pet cleaning charge

friendly staff. great food. plentiful parking.

might have just been our room but the wifi was very poor, we just used our mobile data instead

the property has its own farm including a chicken farm (the kids will like that) and a lot of outside space

hotel bar in the property would have been a bonus, though the butler service was still efficient

choice of breakfast menu catering for all needs including vegetarian , good spa pool and gym facilities

wifi wasn't working and no plans to get it fixed anytime soon (although it was bank holiday monday

wifi poor, didn't work in room

the availability of parking was great, as were the location and views

pillows no table service in the bar wifi intermittent through hotel no plug sockets next to the bed

noisy in the morning possibly from the laundry but i think our room was close and the window was open, as the

the room didn't have a mini fridge for our cold stuff and that when we had room service 2 nights in the row no

wifi wasn t blindingly fast

would have liked more tables for dining with pet

breakfast was not to the kids taste.

could have been better communication in the rooms of how the covid room service/laundry worked

room service breakfast available for a small charge (excellent choice for breakfast)

pool and spa facilities are great

the staff who met us upon arrival through to the spa and restaurant this hotel exceeded all expectations

breakfast was lovely, lots of options

it was such a waste of money the bed was not comfy the bathrooms are the size of a laundry basket staff were

t say that a pet would cost i received an email stating no extra cost for my request and then had to pay

wifi was a bit up and down everything else rated 10/10

breakfast alternatives

wanted somewhere cheap close to where we were going that didn't include breakfast as we were eating at our final

room must be above the laundry woken both nights as washing machine noise on a fast spin

noise from laundry (?) at night, low level but continuous dog poo bin needed

got room service instead, though, which was fast and easy

booked the hotel on the basis it had an ev charger which it did though it was very low powered

it would be a nice touch to have the option to have breakfast room service to spend more time enjoying the

never seen cleaners and dirty laundry on other visits in the corridor not a good impression

didn t provide bath robes, laundry bags or hand cream in the rooms

coffee, mini bar, laundry etc

changing room other guests had left their used towels on the benches and chairs i didn't notice a laundry bin

we enjoyed everything. we particularly like the grill at the golf club.

the gym was useful too

there was also a gym, but did not use

loud, intrusive music at breakfast. very poor wifi. air-conditioning poor

gym was small but clean and tidy and fresh cold water was available

my point problem was the casting to the tv you had to do it though the hotels wifi and the wifi kept cutting

night as i was going to a football match in cardiff, surprised how reasonable drinks were in the bar during

wifi in room was shocking i had emails to send couldnt get online at all, called reception twice

i know its only a gym towel but the principle of someone taking something that doesn't belong to them remains

having to pay for parking - however great shuttle service so all ok!

20 for car parking, room service fees, spa is very busy and full of children

fantastic facility with great bar selection and beautiful food

breakfast was great with ample food

staff and facilities was above and beyond my expectations excellent value for money nice bar and restaurant to

the hotel itself is lovely, featuring a charming atmosphere and a nice little gym for those looking to stay

good choice breakfast menu

however the room was noisy (room 4127) as it sounded as if we were next to the laundry room or some sort of

the staff was very polite and my kids both loved it

very nice and clean hotel and steam room, sauna and pool are very good

property was clean and there were plenty of activities for the kids

room was spacious, bed comfortable, breakfast plentiful

nice big breakfast & kids eat free, staff are always pleasant & helpful.

staff especially the bar and cleaning staff were excellent

the only down side was trying to open the wifi but one if the staff helped

we had a great breakfast too

came to our room quickly too, we'd been looking forward to having a swim in the morning and the kids loved the

location, just off the m4, restaurant next to hotel was lovely and great for kids

control- window opened but out onto car park, where people were having their post-pub chats and kids were using

everything, parking accessible to the m4 and great food

loads of free parking, free wifi

the stay was great rooms very clean. staff were great and kids had a great time

friendly and helpful staff. great value for money and easy parking

me & my kids had a fantastic time and happy with our stay and the kids loved the place

our room was available immediately and was spotless with car parking being easy and plenty of spaces to choose

lots of kids but was quiet at night and given a quiet room so no problem at all

price nice clean room comfortable bed and breakfast included in the price was a bonus

the pub should have some food available for kids if they advertise as family friendly hotel

the pool was really good with sun punters to relax in

the pool was a bit cold

easy parking good location clean tidy and bar got a lot to do

ich you have to pay for i didn't like

picky to mention anything, but since you ask: wifi was a bit limp, air con in the room would have been appreciated

breakfast was tasty and served promptly

clean, comfortable, lovely staff and great breakfast

the hotel also had parking, which is important these days

the breakfast was delicious and the breakfast room right on the mill pond was spectacular