loud noise at 5am laundry being collected/ delivered for 2 hours!

breakfast was excellent and the swimming pool superb

staff were amazing & granted us the early check in as requested

the breakfast in the morning was well worth the money and was absolutely delicious

lovely room, great staff . nice pool and jacuzzi. great room service.

excellent location and ability to bring my dog pet friendly with dog treats on arrival

very small room, terrible view and terrible bed. my kids room was much better

wifi was hopeless in the room, i had to go to the lobby to get it

turned out it was (obviously knowingly) next to a long-stay family with kids, with other long-stay families in

very family friendly and pet friendly

they need to change where they store their laundry or use a different laundry service

breakfast was amazing... location is good as well... very accessible,shops nearby...

everything. location, parking, cleanliness, breakfast, staff.

was comfortable bathroom was compact but functional and the soap was great wifi and tv were good breakfast was

wifi dropped out frequently

a number of encounters with the reception staff (recommendations, directions, transit assistance, laundry, etc

no real window; would have liked access to laundry facilities.

the cleaning company who does their laundry put a few holes in one of my shirts

no gym.

breakfast, single elevator dominated by kitchen staff

a pijama set went missing the last day, most likely got mixed with linen that was sent to laundry

thank you so much for going the extra mile and arranging the rose petals :)

brilliant staff great gym

30 am by kids

a hotel, exceptionally well-equipped gym

were a bit tired and noisy during the night with laundry pick ups and bottle banks being

the bathroom and tea/coffee amenities were well stock and there was free wifi throughout our stay

wifi very slow & when they say king bed they mean 2 singles put

but when you turn up for breakfast they o it take two vouchers and seem to not charge for the kids

light in the room which was brighter than a kids night light when i raised it at check out i was told i

room 1 is next to the laundry- no worries at night, but made a funny noise in the day

my room was between the laundry room and cleaners room

room was next to the laundry room so a little noisy. quite basic. extremely small tv.

earlier check in and late check out had email to confirm they told me to take it up with booking

wifi was hit & miss

24hrs receptionist, free wifi, close to all shops and great price

great staff, perfect location. wifi was also great for me to do some remote work there

wifi intermitent but reception staff said supplier was doing work so probably not hotel's fault.

the service is friendly and welcoming, and the wifi worked too, even on the top-most floor

amazing location..nice breakfast & free wifi

the hydrotherapy at the spa was a nice affordable option and i was happy to have laundry service i enjoyed the

no laundry service

also found a hair dryer and a laundry bag which you can order service for

faced a rather industrial back-end of the building and a large truck was there every night for laundry

missing body cream and ear cleaners (you get ear cleaners in spa so makes sense to have in rooms) room service

a single person i do feel somewhat guilty about such a huge bed and all that laundry that needs to be done

which made my visit even better as it was mine and my wife's first time away properly without the kids, the

high speed wifi

which made my visit even better as it was mine and my wife's first time away properly without the kids, the

i liked being able to whatsapp my room service order

wifi throughput and signal strength is not awesome

wifi not available at all in 2nd floor -disappointing

not enough information given no wifi code and times of breakfast and car parking

and no signal, so don't forget to ask for wifi code which i unfortunately did

breakfast cereal buffet bar was far from inspirational, as was the cooked breakfast (not full english on request

it was very noisy at night, maybe our room was close to the their laundry room and sounded like a washer going

room had a bad signal for mobile data and even the wifi

bought the kids some pens and colouring helped up to the car afterwards

gym was great and so was the daily sweet treats in the foyer

charging for wifi

no laundry service

my room was right next to the laundry cupboard so was woken early

early check in was a godsend in the rain. straight at the desk and keys. no messing. superb

lots of choice at breakfast

the kids loved having bunk beds for the night

of course that's not their fault, but the laundry house's, so i can't really comment

towels have a slightly sour smell which seems like the laundry is using vinegar for cleaning

i had friends visit this one time and they were exposed to the sight of all my laundry

wifi

the gym situation

only issue we had was we needed to do laundry after traveling for two weeks, and the hotel laundry prices were

very small gym and no pool

was my wife's birthday and they sent room service with a tray of assorted cakes with a happy birthday message

the room service was amazing

gym is a room and the shower is over the bath

no laundry bag or explanation of this service

something not right with laundry

clean bedding and laundry

disappointed that we had laundry bags outside our hotel room on arrival

corridors full of laundry bags

have been cleaner, there was always rubbish, laundry and plates in the corridors, the food service couldn't cope

dirty laundry was left in a pile outside our room

room size, friendly & efficient staff, spa & pool facilities fantastic, lovely bar area

loved the room service

it was fantastic that pets are allowed

lift wasn t working and when we first arrived the house keeper was chucking laundry down the stairs and it

the staff were so helpful and so friendly and helpful with our pet

great location. good to have parking and an ev charger on site.

i was staying on the ground floor, and the toilet looked like the kids' size was too low

the sofa bed was narrow for 2 kids and a poor mattress.

social hour was great, rooms were fantastic and add bonus was the free laundry

in the hotel there's also a laundry, lounge area, meeting rooms, small gym, 'social meeting' for an hour on

there was a laundry room with washer and dryer which we could use free of charge

the gym is just right for a simple work out and the laundry facilities are great too

the cheapest laundry (50c)

dryer broken, but i'm grateful they had laundry on site

guest laundry room was very handy

ther is a coin laundry

also liked that there were ice and water machines to use plus a laundry room

there was a laundry room available for guest usage with 2 automatic washing machines and 2 tumble dryers

room service was expensive and getting some laundry done was extremely expensive

there wasn t a laundry bag or even a pen

wifi did not operate in the bedroom

the pool, jacuzzi and facilities were amazing and staff are fab

service in the bar

we looked out into trolleys of laundry

there was housekeeping laundry all through the halls, at 2pm i would have thought that a linen porter would

then i was woken at 05:00am by the laundry truck collecting crates outside my window

nice hotel, good wifi signal, clean and confortable room, good location, wide parking even if with extra cost

room service always looked for a reason not to clean the room

staff were so helpful,room was spotless and everything there what you wanted did not stay for breakfast but had

also the room was over the restaurant and kitchen and there was quite a bit of noise but overall we really

starbucks and bar and restaurant are in the hotel so amazing for when you wake up or need something quick

kitchen would not answer even when it was within opening hours so room service was none existent

the pool was a bit cold

was not an in-house laundry room, and the usual warmth of a country house hotel was somewhat muted

the room was located in the basement opposite the laundry room

after some work that evening, i had a couple of lovely pints in the bar area next to the open fire, served by

toiletries or room service menu in the room

views, plenty of breakfast choices, and the room was clean cosy and homely

aircon seemed to have a mind of its own no tissues in the bathroom free wifi kept dropping

great breakfast, special mention to owen who was of great assistance in helping with the on site ev charger

friendly and helpful staff. great value for money and easy parking

sitting area when having breakfast is small ,if you could improve on that .

pet ball didnt last 3 minutes

pool, sauna, spa services

room service was excellent (we had breakfast excellent selection and delivered on

and the ladies by the gym

could not get any wifi signal

lovely room overlooking the golf course from balcony

bar staff decided to close its draught beer pumps for cleaning at 10

clean, well located, friendly helpful staff, nice mini gym, good breakfast

my point problem was the casting to the tv you had to do it though the hotels wifi and the wifi kept cutting

free wifi via the tv.

were clean, big window, sustainability conscience, nice breakfast and lounge, pleased they had a gym (need to

the bar closes a little early.

no room service is saddy waddy but friendly reception man gave us snacky wacky

no room service menu or any literature in the room

just think there ought to be menus for room service in the rooms,no tv instructions in the room you couldn t

free parking

it was such a waste of money the bed was not comfy the bathrooms are the size of a laundry basket staff were

the breakfast was not very good and expensive for the price having no hot food like cooked bacon, egg,

room was clean and the £10 late check out fee to stay until 5pm was most welcome after the marathon

the wifi

parking was slightly awkward later in the evening

sadly this order was not received by the kitchen staff so 1

would have liked room service but didn&

very pleasant reception staff, and bar staff

wifi was very poor and it was difficult to get a tv signal on some channels due to a 'weak or no

all the staff were pleasant and helpful, nice food, relaxing bar area. spacious, clean room.

noisy in the morning possibly from the laundry but i think our room was close and the window was open, as the

the staff are all fantastic, from check-in, to bar and restaurant

only upset was being charged an additional service charge when we did not have room service

wifi also worked well in main hotel so i was able to meet a deadline on a very late project which

bar food was lovely,the restaurant food was some of the best we've ever had

could have been better communication in the rooms of how the covid room service/laundry worked

there is ample parking outside and all free

great facilities, loads of parking, lovely grounds and the staff were so nice and helpful

hotel, warm and friendly welcome, amazing breakfast, super comfy beds and amazing spa and gym facilities, would

at this hotel for my daughters wedding everthing was excellent the food was great especially the breakfast very

2 laundry bins by the front door, one with clean dog towels and the other for dirty dog towels,

best hotel in weston free parking comfortable rooms excellent food great location beautiful

lovely bar area

only being able to get wifi in certain areas and not in the room.

car parking was very good, lots of spaces

room must be above the laundry woken both nights as washing machine noise on a fast spin

noise from laundry (?) at night, low level but continuous dog poo bin needed

a complimentary ev charger was a bonus

super menu and the bar is well stocked. staff are all very helpful.

only 1 ev charger and that stopped working on the last evening

communication with guest services and the golf academy to secure activities and the evening meal for a birthday

staff friendly and efficient spa was lovely shuttle bus was a great service to the twenty ten course

lots of options for dining, food was excellent, lovely spa facilities, huge room, excellent sleep, pillows

and the food was very fancy and unfortunately very rich and not too my taste although the room service we did

hotel is amazing, the jacuzzi, the swimming pool, the breakfast and decorations absolutely amazing

nice size pool and a mini gym

pool and gym were good, would be nice to have a little more - jacuzzi, sauna etc.

pool area could have been a bit friendlier

travelled with my kids

the personal sent me email about availability of swimming pool

the menu is perfect for me, breakfast options plenty: done to perfection by kitchen and service

loved the veggie hash for breakfast

i couldn't find the wifi in our room but i had plenty of data to use so this wasn't an

things which were a bit disappointing was that the kitchen didn't have whole milk (blue top) for kids and the

was huge and really pretty,lovely jet spa bath and bed was really comfortable and huge

was never around in bar etc

no bar in the evening or room service for drinks no one on reception at 10pm when we came in and the staff

ample parking, lovely grounds and friendly staff. it was easy to find and well sign posted.

also had a bath, yes i like my baths, & this one had a beautiful view of the gardens, plenty of parking space

welcoming staff hotel was warm and comfortable with ample parking and good wifi and well stocked

coffee, mini bar, laundry etc

changing room other guests had left their used towels on the benches and chairs i didn't notice a laundry bin

never seen cleaners and dirty laundry on other visits in the corridor not a good impression

didn t provide bath robes, laundry bags or hand cream in the rooms

it s great for kids and families

the food and room service was also fantastic and staff were very helpful around the desk

bar food was great

gym only open for limited hours. the walk to icc was complicated. very expensive.

there was a gym

at first i thought it was the gym but the times didn't match

however the room was noisy (room 4127) as it sounded as if we were next to the laundry room or some sort of

great gym, pool and hot tub

property was clean and there were plenty of activities for the kids

to many kids aloud in the pool at one time

the wifi connection was dreadful.