check out, clean guest laundry, fitness center, nice friendly bar, helpful staff ,store prices not too bad and

the common areas in this hotel are subpar with large overflowing bins of laundry in the hallways

down the hall from the laundry in the hallway was not clean and also there was a bug in the room that my wife

i was put in the room after the laundry / housekeeping dock and building/ renovation works

desk told me to do and renew everything so i had already told one housekeeper who came to get our laundry that

oh and they have a guest laundry room that is worth it alone

no restaurant, no help if you don't have change for laundry etc

wifi never worked

tv wasna ? ? t working probably wifi was very very very slow

the shuttle is ultra-convenient, running every 30 minutes 24/7

the laundry department had employees who called off and the staff was not prepared

the room was big enough and the cook to order breakfast that was the icing on the cake.

location, close to airport, ample parking

staff at check in tried to over charge me and some of them wasn't as friendly as others and the pool area was

but since i was on an early flight, i couldn't eat breakfast and didn't have time to use the gym, so i felt it

there is a guest laundry room facility which is so convenient

also appreciated the bag to put dirty laundry in

had a guest laundry

breakfast was not what i expected

left too early to rate the breakfast.

and when i tried to santize my clothes from any possible contamination the laundry machine was broken so i had

what s next we are gonna have to do the laundry next heavens now we have to make our rooms up fix the beds

customer service, had to take towels to laundry ourselves and garbage out

we chose this place because we needed laundry facilities and were informed that they were out of order, very

the laundry room was down

was a descent price, has a gym, pool, restaurant and bar.

pool room and water cold.

the room was comfortable & the hotel was clean & the pool was really nice.

the bar and grill was excellent

convenient to airport with shuttle

i liked the laundry facilities on each floor. this really impressed me.

the bar and restaurant being closed on friday night morning coffee was tasteless

didn't eat breakfast here, but hotel is in excellent spot near the airport and other convenient store(s) and

i was bummed the pool was 'closed for maintenance'

shuttle to the hotel was every 30 mins

the maid forgot to leave laundry bags in the closet.

near to airport, good value, laundry was a bonus, quick check-in, room was large and clean, exercise room near

were some of the most accommodating and friendly we encountered, and we were so grateful for the laundry facilities

was allocated a pet room with no warning or questions

i missed breakfast but was told they had more choices than most hotels right now

super friendly staff, place was clean, awesome shuttle to airport

shuttle service driver was excellent

shuttle and excellent proximity to dtw airport

the wifi didn't work but i had mobile hotspot.

clean, free shuttle to/from the airport, nice shower

room was next to laundry room, when the washer was on, it was very loud & sounded like an airplane engine in

there was a laundry room and business room, both of which i used

room size. nice business center and suitable laundry area.

wifi was strong, access to computer room and laundry were very timely

the hotel was clean and i liked the fact it had a guest laundry room l.

i was rudely kicked out at 10:05 pm after telling the laundry girl the website said 11

cannot connect the wifi, don`t know why.

i call and complain nobody care i requested the room service and i told him the sheets got dirty please can

clean, very nice hotel with restaurant, bar and free 24 hour airport shuttle. very pleased.

the wifi would not connect on the 10th floor and the air conditioning in my room was broken.

nice pool gym

didn't like that the pool and gym area closed too early

this hotel has a bar and restaurant

loved free parking

stayed with two kids and they liked the pool area and jacuzzi very much

in the room concerning amenities(breakfast, nearby restaurants, food delivery, airport shuttles, etc

the pool hours should be extended! midnight not 10pm

parking, size of room, location in close proximity to airport

location, decor, shuttle service.

the stafff at main desk and the breakfast kitchen staff. bed and pillows very comfortable!

our 5:45am shuttle checkout on 7/7/26, the receptionist (on a chair 10' away) never acknowledged our presence

was able to enjoy my night for the 1st time with my love and our 2 kids

great free breakfast

pool was out when we were there. no signage indicating this. kids disappointed!!

price, location, staff, cleanliness, breakfast early.

the bar and my bartender was exceptional and i loved his accent

around 15 kids in the pool past 10pm

hotel is clean and the area around is nice, the small bar at reception for snacks or drinks, the shuttle from

room service is excellent and everything is done with class

next day our room was never cleaned, heater will keep you up all night, room service had no clue on what they

laundry area was insanely hot and didn't work

quiet and ample parking

shower ledge was too narrow needed a place to put bar of soap

staff, close to airport with shuttle and option of keeping car in their lot cheaper than airport

restaurant didnt open till 4pm on the weekends, didnt offer room service

i stayed in the room on the main level right in front the employees laundry room, there were people in and out

my room across from laundry room a lot of noise

no working laundry facility as advertised

shabby rooms, no remote, told to go to laundry for towels by cleaning staff.

also the free airport shuttle to get back and forth

hotel shop sold beer/ champagne, cheese, fruit & crackers as well as healthier snack options for kids

pet friendly, clean, and the room service was excellent. this is now my go to hotel in detroit.

made catching our early flight with kids so much easier

(now i know this is not true - as i had eaten at the bar the evening before and knew it could just be put-on

wifi in the room is not free

laundry room awfull

laundry was convenient

great staff, clean and comfortable, and i was able to use a coin laundry that was very helpful.

and microwave in room, vending machine just down the hall was well-stocked and reasonably priced, laundry room

requesting more blankets, the answer was negative and said they didn't have access to the laundry or housekeeping

breakfast staff were awesome. great to have laundry facilities

little kitchen fully stocked, cups, plates silverware

weak breakfast.

breakfast closed way too early

although we did see someone sitting on the third floor from the window outside in the parking lot

cleanliness, laundry facilities, very friendly staff

restaurant and laundry and coffee bar.

laundry and made 2 attempts to dry the cloth and they were still wet

full house only one elevator ran low on food due to so many guests nice to have laundry on site

fitness room, laundry and breakfast area

loved that the laundry room process didn t cost an arm and a leg

desk very friendly, pool is very clean, hot tub working and clean

my family loved the pool, we rented a room just to swim in the pool for a couple hours.

the pool was warm and the hot tub was nice

loud inside and in the parking lot after midnight out of coffee at 8 a.m. in breakfast room

breakfast and access to free laundry services

is very clean, updated and has multiple conveniences such as breakfast, laundry and a large pool

loves breakfast and the fact their was laundry available .. kindness of staff as well .

love the place. free breakfast and laundry. worry free hotel.

the gym had some weights in it, and the treadmill was okay

no laundry

laundry facilities

can be rude in the pool, when there is plenty of signs that say no jumping in and they let their kids doing it

omar at the front desk was very courteous and helpful; anisa made a delicious hot breakfast and the cinnamon

i was suppose to check in at 330pm we didn't get into our room until 1am i had to keep my little kids in lobby

didn't like the laundry room on the second floor it could have been on the first floor but oother than that it

i didn t see the pool

the continential breakfast was delicious

felt secure parking and staying here

the staff and breakfast.

were on us about every little thing because i had kids they banned us over nothing that place was

think breakfast could be a bit more options

nice continental breakfast, pet friendly nice staff, room was

nice breakfast.

breakfast was over to early on the weekend

there was puke all over the wall by the sink , a full bottle of laundry soap just randomly in the window

do not like pet friendly hotels

an expert at his job and made it easy to check in he was there at 11pm when we checked in and the breakfast bar

prices, comfort free breakfast

kids and adults were in the halls all night long very loud

stains all over the hallway carpets, sketchy staff members, horrible laundry facilities

could be better breakfast

breakfast, not very wide but good close to the airport

the breakfast was not really continental. no eggs for example.

the breakfast could use some work

i particularly liked the laundry facilities, which were much cheaper than expected

staff was fantastic to my teenage girls who preferred to be in lobby and pool

kids running up and down the hallway knocking on doors

pool, whirlpool, bed

kids running up and down the hallway knocking on doors

location, the kitchen, the pool, and the hot tub

people taking to long and stopping others from getting breakfast

no breakfast due to covid which again was understood

vagueness about pet fee which seemed extreme compared to other locations.

pool was apparently closed for maintenance, we were told it was opened

awesome fact that there was a laundry room to wash and dry your own clothes if needed

plenty of parking

we loved the pool area after a long day of activities

parking lot small and shared with another hotel.

all amenities are great! warm pool, in house staff, food, gym, free water

there was no late night room service.

the bar is absolutely amazing prices were great and the food was wonderful

no room service or local menus for dining options in our room.

the bar has a good atmosphere, a nice place to visit with friends or can be cozy for 2

historic property, very friendly and helpful staff, lovely grounds, easy parking.

i didn't use any of the facilities on site (pool, exercise room, laundry) because it was a one night stay and

they have laundry facilies,they, had not quarters

she then told me to put them around the corner in the laundry

clean room laundry facilities on site free breakfast close to amtrak and public transit.

laundry dryer wasn't working which made it difficult to do our laundry ice machine wasn't

the night there s just never no coffe in the morning time, employees are always sleeping in the laundry room

they have a laundry room for custmers and cleaning ladies are always nice

good price room. clean room. pretty good wifi.

internet too slow, wifi disconnected

the parking lot was too

breakfast was fine the only problem was the pool it was freezing you could heat the pool up and it

and the kids loved the pool

kids running up and down the halls

and the kids loved the pool

and the kids loved the pool

fresh coffee and laundry facilities available 24 hours

39 is a major trucking highway, and was hard to pull out of the parking lot

we also had parking available right outside our suite which was quite convenient

wasnt too much to dislike about the place, if i would say anything i guess the parking could be a bit

they even accommodated for parking our 25 ft trailer

he is a super-star, working the desk, doing laundry, and who knows what else when i wasn't looking

couldn t get extra towels until laundry opened.

extra sheets after we were given a bed with 1 king bed when we chose 2 queen beds , she said the laundry room

no gym or laundry

quite hotel no breakfast but they do have juice and coffee all day long staff is nice laundry is expensive and

this was because there was only one person working in the laundry room to do all the laundry for every suite

laundry, pool, cleanliness, breakfast, mini fridge

parking lot was nasty

that's not it lol left over rose petals under the bed and confetti by the dresser

commom sitting area, hot breakfast, pool,gym barhroom and dove ptoducts

shuttle

there were no available pool, gym, vending machines or ice on the first floor

free shuttle to airport.

we only stayed for a layover. shuttle bus was efficient and convenient.

wanted to use the gym facility, but it was closed for renovation

how much it cost to wash a load of laundry but i didnt die.

comfortable and good facilities like the laundry room, gym and area to hangout

kitchen, tv, bathroom. great rate excellant overall

the staff was wonderful very polite. it was clean and fun for the kids

convenient shuttle service

didnt have a safe in it,poor breakfast and was the same all the week,they need to work on the laundry

the view from my room, it looked out over the back parking lot

no room service. poor housekeeping

very snall pool

breakfast selection could have been a little better but it was decent.

indoor pool and breakfast

breakfast fast is mediocre.

breakfast and location was great

the room was nice as well as the gym and swimming area

the pool was cloudy

picked this property for a longer term stay because it checked all my boxes: laundry, fitness, pool, breakfast

bathroom wasn't that clean and laundry facility had a weird smell

i thought it was the laundry room

the dryer was broken in the laundry room and no offer was made to refund my money

breakfast could be a little nicer

laundry room was a bit outdated and had no change machine so i had to travel too several places to

above a/c unit, a/c unit did not stay on, tv remote did not work, wi-fi barely worked, not enough parking, couple

it did accept pets, which was a plus

parking lot was safe

disappointing in many ways although staff was friendly and wifi worked well

the pool and jacuzzi were great. laundry room were easy to access, and the breakfast.

laundry dryer was broken

so we had to use the service elevator all the time which meant walking past the laundry rooms which always

pool was dirty and hot tub was closed

fridge, microwave tv (channel selections are the best i ve seen in ages), spa bath, everything was perfect

hotel is pet friendly with an fenced yard, has 2 elevators, great pool area and laundry on site if you need it

laundry facilities

they have laundry facilities which was great for us

the staff was great. it was roomy. plenty of hot water. laundry facilities. 12:00 check out.

the customer service was great and i like the convenience of being able to do your own laundry

parking, marty at the front door

my favorite hotel, clean, friendly and spacious room. and they are pet friendly.

minimal parking when events were going on

the great service, the restaurant / bar doesn t offer the best value for money the food is fine, but expensive

the bartender dean was my favorite

the breakfast was good and the lady making the breakfast was really nice we will definitely be

separated room & breakfast

i also really enjoy using the pool and hot tub

breakfast was excellent

good gym and pool

room was near the laundry room which was loud

if your there early,good,if you leave and come back parking sucks

the bar and grill on the property was terrible

kids running and screaming and banging on my door all hours of the night

my kids loved the pool!

do then i was told to go way down the hall to the laundry room to see if they would give me clean towels which

under sheets for chips disgusting never use jacuzzi nasty ask for towels 1:00 they haven t did laundry

the laundry room was on the second floor

were people actually living there, had their laundry outside drying

the laundry room was filled with flies

pool and hot tub

the pool was a hit with all the kids and services were lovely

soft bed what i didnt like was the kids in the jacuzzi and how dirty the water was i feel like kids are not

the pool are is very nice with swimming pool, jacuzzi and a hot spa

were so many little kids in the pool, we were unable to use

the room configuration, pool, front desk staff, breakfast package

don t eat breakfast but i m sure it s good

breakfast was very good

price and the overall location and the pool and breakfast. comfortable bed too.

less neighbors noise, more frecuente pool cleaning

decent size room and very clean. also breakfast was nice and staff were helpful

its a nice comfortable space with good breakfast options. rooms are super clean and comfy.

was surprised during the busy breakfast hours not one table was wiped down between others using the tables

the location and spaciousness , and having a kitchen

the breakfast was excellent with a variety options. large room withe excellent kitchenette.

there was a birthday party with like 7 kids or more in the pool

there is lot of parking spaces.

polite ,it felt comfortable taking all kids

the pool, the room was spacious & comfortable

i the pool was small but clean

the laundry had 2 washers on our floor

the pool was closed. and couldn t figure out how to plug my device into the tv using hdmi cord

beds were comfy. breakfast was good, a nice selection.

pool broken

breakfast was exceptional

breakfast was average,

t tell us about the breakfast and didn t tell us wifi password and money was stolen from our room by a house

parking lot was extremely littered with abandoned shopping carts, takeout containers of half eaten

parking lot is very tight

shabby room lack of amenities, hand towels, etc poor breakfast options

washing machine was broken when i needed to do laundry.

breakfast selection, very friendly and helpful staff, excellent location, great value, clean

that i overslept and missed the breakfast.

only thing i would change about this place is having a few parking spaces that allow for not having to unhook

was pet friendly and when i entered a dog started barking at me and pulling g towards me

there was not even a laundry bag in the

gym equipment poor. breakfast limited.

ultimately had to head back out because the room service hours ended a bit early for a weekend getaway

lobby/lounge was great. nice space to relax and talk with friends. pool kept the kids busy.

the on site restaurant and bar avaliable when i arrived n the early evening

bed is so comfortable and the room was clean i love the laundry facility provided the front desk clerks are so

dirty but i cleaned it i didn't like that the ice machine is only on one floor i didn't see a laundry area but

desk clerks, especially hotel employee who made amazing breakfasts and the wonderful head of the laundry room

a room at the very back end of the property by the laundry

the pool wasn't open yet. i couldn't open my window. my room got a little stuffy