this was because there was only one person working in the laundry room to do all the laundry for every suite

laundry, pool, cleanliness, breakfast, mini fridge

the pool

that's not it lol left over rose petals under the bed and confetti by the dresser

parking

how much it cost to wash a load of laundry but i didnt die.

comfortable and good facilities like the laundry room, gym and area to hangout

breakfast was great, staff was great

room was incredibly spacious, clean, and had wonderful amenities, including a full kitchen and stove

the breakfast was good, but it could have had a better selection.

limited parking, room not well cleaned on arrival

airport shuttle / free parking, digital thermostat in room is great, ac/heat surprisingly quiet,

good breakfast ud83dude0b

the pool the breakfast and definitely the staff

parking was all at one end of the building yet my room was at the other

the night there s just never no coffe in the morning time, employees are always sleeping in the laundry room

they have a laundry room for custmers and cleaning ladies are always nice

box truck parking

there were no parking spots

good price room. clean room. pretty good wifi.

loved that the laundry room process didn t cost an arm and a leg

loud inside and in the parking lot after midnight out of coffee at 8 a.m. in breakfast room

clean, nice, not overbooked - could find parking

desk very friendly, pool is very clean, hot tub working and clean

great breakfast nice size room

the hotel was extremely nice, great gym, and professional and kind staff.

weak and unsecured wifi.

breakfast was very good and healthy with multiple choices.

lobby bar or cafeteria even during late night due to the party

was a gorgeous property, i had a lake view room and seeing the sunset over the lake and golf course was wonderful

staff did not address kids (small )running in hall and singing

it was clean and friendly and had a good breakfast. they were very accommodating

breakfast was served in a beautiful dining room and offered more options than other complimentary

pool

sons car got stolen from the hotel parking lot!!!!!

and the kids loved the pool

the only complaint i have is that the pool was freezing lol

the pool was huge and the kids loved it

convenient location, lots of parking and breakfast buffet.

kids were disappointed

quite hotel no breakfast but they do have juice and coffee all day long staff is nice laundry is expensive and

extra sheets after we were given a bed with 1 king bed when we chose 2 queen beds , she said the laundry room

he is a super-star, working the desk, doing laundry, and who knows what else when i wasn't looking

soap in bathroom when i checked in no shampoo or conditioner no laundry bag no perks just an ordinary room stay

no gym or laundry

i thought it was the laundry room

the dryer was broken in the laundry room and no offer was made to refund my money

bathroom wasn't that clean and laundry facility had a weird smell

picked this property for a longer term stay because it checked all my boxes: laundry, fitness, pool, breakfast

breakfast was delicious and the room was spacious

laundry room was a bit outdated and had no change machine so i had to travel too several places to

not regular house keeping ... the wifi is the worst i've ever had in any hotel

i paid pet fees

the staff, from manager to housekeeping and especially who runs a tight but friendly ship in the breakfast room

above a/c unit, a/c unit did not stay on, tv remote did not work, wi-fi barely worked, not enough parking, couple

didnt have a safe in it,poor breakfast and was the same all the week,they need to work on the laundry

staff ,beds breakfast, pool,clean bathrooms great manager

their pool had to be drained because a child had an accident, they called me before we checked in to let

the room was nice and my child loved the pool

very nice staff. breakfast good, lots of options. proximity to our activities were good.

great hot breakfast too

the room was nice as well as the gym and swimming area

the pool was cloudy

they gave us a room in another hotel across the parking lot but it sure would have been nice to be closer

the room was laid out well with the kitchen and closet space was more than adequate

like the planes from my window, the restaurants and artwork from my level on the 8th floor, the pool and gym,

bar only had 6-8 tables

and food are ridiculously expensive plus on top of those ridiculous rates you charge for use of wifi

bar should serve food and alcohol later

pet facilities not good at all but somewhat expected for being at the airport

there was a laundry room and business room, both of which i used

the dispenser for laundry soap didn t work

the hotel was clean and i liked the fact it had a guest laundry room l.

room was next to laundry room, when the washer was on, it was very loud & sounded like an airplane engine in

i liked the fact that they had a guest laundry and i didn't need to go find a laundromat.

didn't like that the pool and gym area closed too early

this hotel has a bar and restaurant

location and shuttle service

the staff and the service was very good right across the street from long term parking

extremely clean, welcoming staff, facilities great, but problem with shuttle service!

the breakfast issue abpve

clean, nice pool.

litd too many kids. running up and down the halls and up and down on elevator

are so heavy and wrestling luggage through there must be horrible for women and families with kids

my 9 year old and i enjoyed the indoor pool as well

i liked the laundry facilities on each floor. this really impressed me.

very close to airport! pool was clean and warm!

the last day the breakfast wasn't available due to difficulties but a small refund was issued.

should state that the restaurant and bar are closed weekends

no free breakfast

pool was dirty as well as the carpet in our room

the pool was nice

clean room, staff was great, shuttle service was prompt, great expereince

to the airport, shuttle service worked fine

restaurant, bar, fitness center, shuttle every 30 mins to airport, close to enough to the airport that you can

the laundry department had employees who called off and the staff was not prepared

we had a great experience and the breakfast buffet was awesome as well

too many young kids in the pool.

the breakfast and reception was wonderful

would be nice to have a sink in the kitchen area.

i was rudely kicked out at 10:05 pm after telling the laundry girl the website said 11

great shuttle to airport

few people dining. felt lonely in bar. kids were evidently enjoying pool. a bit noisy.

i call and complain nobody care i requested the room service and i told him the sheets got dirty please can

the kids enjoyed the pool and the large atrium style hotel with natural light and tons of space was a

i booked my sister and her kids into sheriton next door there pool was

the shuttle booking was easy and takes you to your airline gate

was able to enjoy my night for the 1st time with my love and our 2 kids

i booked my sister and her kids into sheriton next door there pool was

on the pool door saying no entry when i watched a staff member put it on the door while me and my kids were

the laundry room was down

what s next we are gonna have to do the laundry next heavens now we have to make our rooms up fix the beds

amenties was un available out door pool not available garden not available laundry room not available no game

and when i tried to santize my clothes from any possible contamination the laundry machine was broken so i had

customer service, had to take towels to laundry ourselves and garbage out

no restaurant, no help if you don't have change for laundry etc

oh and they have a guest laundry room that is worth it alone

here whether it is getting towels blankets sheets calling over to the airport to check on the shuttle whatever

had to wait over 45 minutes for shuttle. was pushing to make flight. plan ahead.

was small, wifi didn't work

the common areas in this hotel are subpar with large overflowing bins of laundry in the hallways

desk told me to do and renew everything so i had already told one housekeeper who came to get our laundry that

tears in hallway paper from either bellhop or laundry carts, never heard a vacuum run from any rooms being

check out, clean guest laundry, fitness center, nice friendly bar, helpful staff ,store prices not too bad and

i was put in the room after the laundry / housekeeping dock and building/ renovation works

had a guest laundry

there is a guest laundry room facility which is so convenient

also appreciated the bag to put dirty laundry in

breakfast was not what i expected

the wifi is terrible

were some of the most accommodating and friendly we encountered, and we were so grateful for the laundry facilities

the maid forgot to leave laundry bags in the closet.

near to airport, good value, laundry was a bonus, quick check-in, room was large and clean, exercise room near

slow wifi. breakfast was not great. the treadmills were broken in the gym.

the kids loved that

firm mattress. large kitchen and bathroom. clean room.

free shuttle will take one to a number and variety of dinning options as well as to one s airline

the shuttle was prompt, the checking process was seamless and pleasant

shuttle and excellent proximity to dtw airport

gym & comfortable bed in spacious room

free wifi was good - decent coverage and good

they were installing a new gym so the temporary gym was housed in a conference room

good location, had pool, and mini fridge. comfortable bedding.

bar and restaurant in hotel were great

very nice layout. . enjoyed the pool. very good food . liked the bedding

laundry area was insanely hot and didn't work

limited selection of breakfast items. no cream cheese or preserves for bagels. no hot cereal.

and also they don't have a password protected wifi

the beds were a little hard and the breakfast could be a little better.

breakfast attendant wasnt friendly

i stayed in the room on the main level right in front the employees laundry room, there were people in and out

no working laundry facility as advertised

shabby rooms, no remote, told to go to laundry for towels by cleaning staff.

my room across from laundry room a lot of noise

take a hertz or enterprise rental car shuttle and walk across the street

a dirty cart of laundry was outside our door for hours

no guest laundry

no laundry room

stayed for a week and missed the laundry service

the gsrden was small but cute and the gym was ok

to the employees credit he politely change the towels and face rags only to bring out of the laundry folded worn

by ac was moldy, toilet leaked, tv was way to small for that large room #114 (right across from laundry/maid

the wifi was not reliable, very slow.

breakfast offerings, quality and service was poor.

pool beds sink in entry way

there was not even a laundry bag in the

staff were friendly, facility looks good. parking was excellent.

very clean and friendly has a great little restaurant, pool and work out facilities.

facility was nice with a small gym and swimming pool, room was big (bathroom is a little too big), would be

pool was small but perfect for the kids

having a laundry room is a plus!

laundry

hotel staff were great, laundry was conveniently located and the shower was one of the best i've had in a hotel

wifi people and shuttle to the hospital

put in a handicapped room with wife and 2 kids even though we re not handicapped

did not like our room 222 that was directly above the laundry room and was extremely noisy most of our stay

our room was located over the laundry room

the laundry had been working

could have answered the phone at the front desk, and room service

friendly staff and we really liked the gym

and pleasant hotel, rooms spacious, great blackout curtains, fun indoor pool, even a useful guest laundry

kids were looking forward to it but it was too much for us

the breakfast in bags really were great especially traveling with kids

varied options for breakfast and a great size pool for kids and adults.

room pool

but the heat went out in the middle of the night and i asked for a blankets she said i'm going to laundry n

hotel wifi was better than expected as well

was traveling with a pet, which is why i chose this motel

pet friendly & they stay free

the wifi issue did not be fixed until the last day.

close to campus for umich parents visiting kids! friendly staff. plenty of space.

breakfast was included and excellent

room with a separate kitchen and living space - but tastefully done - modern and beautiful and comfortable and

suite was awesome with a small kitchen,dining table, sofa, desk and king size bed

the tv monitor on the reclining bike in the gym had no sound, very few channels on the tv and the picture is

the property was extremely beautiful the pool was so cute for the kids to enjoy.

the golf course is amazing

was perfect although i will say that the pull-out couch was the worst my kids have ever slept on

room service food was always served cold every time very disappointed

gorgeous property, outstanding restaurants and the spa pool and golf were over the top

my room was located near the pool, an exit door, and the laundry room/gym and i could hear everything

of public spaces / mainly floors in elevators, laundry, stairs

the breakfast selection was good

the facility was new and clean, room size was nice, loved the sofa and table, kitchen, everything was nice

room had all the things you need including a small kitchen set up

laundry was convenient

great staff, clean and comfortable, and i was able to use a coin laundry that was very helpful.

laundry room awfull

requesting more blankets, the answer was negative and said they didn't have access to the laundry or housekeeping

and microwave in room, vending machine just down the hall was well-stocked and reasonably priced, laundry room

fitness room, laundry and breakfast area

laundry and made 2 attempts to dry the cloth and they were still wet

full house only one elevator ran low on food due to so many guests nice to have laundry on site

big rooms. clean and big laundry room.

cleanliness, laundry facilities, very friendly staff

breakfast staff were awesome. great to have laundry facilities

and down the halls but at this particular hotel i found it very peaceful early in the morning at breakfast time

weak breakfast.

we wished the water in the pool was a little warmer. ud83dude12

little kitchen fully stocked, cups, plates silverware

the laundry room

under renovations, so no hot tub, self laundry closed.

breakfast area was sub par. limited options, no fruit, no change for laundry.

breakfast buffet was well equipped with a wide selection of food

hotel is getting old. parking lot in terrible shape chuckhole in road entrance.

no guests laundry facilities

good hotel bar and lounge area

breakfast was excellent. clean and tended. i thanked the gentleman tending

food was good! enjoyed having a bar also! pool was very nice also! bed was very comfortable!

the swimming pool was not available the day we stayed.

when traveling with kids hotels with pool is always a plus

pool closed, but ok

lobby is really nice and there s a bar and coffee bar we didn t use but the option was nice

clean room, location, and hotel amenities pool and restaurant with a lounge was nice.

there were unsupervised kids who were running on the pool deck, jumping and splashing into the pool, and

breakfast and access to free laundry services

is very clean, updated and has multiple conveniences such as breakfast, laundry and a large pool

loves breakfast and the fact their was laundry available .. kindness of staff as well .

love the place. free breakfast and laundry. worry free hotel.

breakfast offered was very good, the room was very spacious, and the staff was very nice

laundry facilities

no laundry

that the pool was closed other than that everything was good.

clean, good location, swimming pool

modern, all needed amenities, very clean. excellent breakfast and great parking. nice staff!!!

the restaurant was still open and had some amazing food and beer and i was even able to do my laundry at their

breakfast needs to be included and it needs a laundry room for guest

desk staff and bar staff were excellent

the wifi went in and out every couple of seconds and the pool was cold

room was comfortable. call ahead for early check in but they had no record of that.

the free laundry was also a great service

free laundry is a big plus, especially when staying longer than a couple of days.

laundry services were free and the outdoor fire pit area & indoor pool were nice features

complimentary laundry room for guests was a great bonus

laundry needs more upkeep - it seems it has not been cleaned (washing machines) since hotel opening

under sheets for chips disgusting never use jacuzzi nasty ask for towels 1:00 they haven t did laundry

were people actually living there, had their laundry outside drying

the laundry room was filled with flies

do then i was told to go way down the hall to the laundry room to see if they would give me clean towels which

the laundry room was on the second floor

free laundry and location was perfect, clean rooms

much liked free guest laundry with three new large front-loading lg washers plus three lg dryers

the people, the room, the breakfast, the facility

breakfast was average and two girls were overwhelmed .

the gym facility was nice and they had a small pool

no guest laundry

gym very good

this is a pet friendly hotel, but dog parents beware the door handles can be pushed down and open by your

was my second time, while the rooms are of high standard, some floors are meant for dog and pet lovers

pricy for what you get. no room service no coffee

as was the guest laundry room

location, full kitchen, complimentary breakfast, reasonably priced self-serve laundry, across the street from

staff, spacious and clean room, free breakfast, short walk to a mall, coin laundry and kitchen facilities in

on-site laundry facility and reasonable charges were definitely a plus for guests with a longer stay

room - internet tv, dining table, kitchen, availability of medicines, laundry

we stayed 6 days no one showed up to take care of the room no cleaning no taking out trash no laundry service

also, having laundry facilities would be great, especially since this is a workout oriented hotel

loved the dance floor / gym in the room ! i'll be coming back .

the gym is excellent as well as customer service ( hotel employee is a star)

the hotel was on great shape the hot tub was hot and pool relaxing and staff was really kind

the gym is great, rooms are lovely - stylish, practical and comfortable

service at the restaurant bar and breakfast was a little slow, breakfast time the coffee service station ran

breakfast was delicious everyday

bathroom smelled like sewage gym equipment was mediocre

wifi kept going in and out almost every day and connecting my laptop was much harder than my mobile

clean, comfortable, great value , good breakfast , everything is walking distance.

great hotel and breakfast cafe. great location too !

restaurant / bar was subpar. extremely overpriced for the amount served.

over all price for the room when you can hear cats from the highway and the view is of a mall or parking lot

restaurant and bar inside of the hotel was great

parking was tight, the parking lot and sidewalks were very icy

we loved the pool area for kids and the great hotel!

bed is so comfortable and the room was clean i love the laundry facility provided the front desk clerks are so

desk clerks, especially hotel employee who made amazing breakfasts and the wonderful head of the laundry room

dirty but i cleaned it i didn't like that the ice machine is only on one floor i didn't see a laundry area but

a room at the very back end of the property by the laundry

given that hot breakfast was discontinued and no house keeping during the stay and the pool / fitness center

laundry room and dryer vent hadn t been cleaned in awhile

liked having the kitchen facilities--very pleasantly surprised to find my dishes had been done when

pool is outside only

the price and how clean it was also the kitchen

super rooms, living room, dinette and kitchen

parking easy

weak wifi signal

was not available but that happened they did have a consolation by offering a voucher to a local gym

very clean and fresh with an excellent breakfast

pool was clean and just a tad too cool for me but the kids loved it

the breakfast area is clean and the food is good

it had a kitchen

the shower and the fact you have a kitchen

the size of the room, spacious and homy. the continental breakfast was good as well.

didn t clean up poop after pets ( we cleaned up our own but there was poop all over the pet

heat tub and swimming pool and laundry

pool area was over crowded, unruly kids, water all over the floor, kids, jumped in the hot tub, putting head

even the kids didn’t care about swimming in it again after the first time

our group enjoyed the cafe and bar in the evening

handicapped parking limited