was not picked up that day- smelled great after 12 hours 5) the dryer did not work and the laundry room was

warm, the bathroom is obviously old and not well maintained and the tub is dirty, there is dirty laundry in a

there was no bag for dirt laundry

laundry & snacks/food at front desk was a great bonus

confirmed twice with front desk that hot tub was open and that they had guest laundry

room service didn't clean out make my bed and the shower head was loose

hotel could certainly use an update and wifi could be faster.

a few sketchy people in parking lot when we arrived.

comfortable beds, great breakfast, parking facilities, nice restaurants at walking distance

good wifi, easy to connect and good coverage

also loved the free laundry

really nice, well appointed rooms with comfy beds, and no pet fee

fun lobby, decent gym

they have a shuttle also for anyone traveling to the airport

shuttle picked us up at the car return

brought us towels, explained the airport shuttle and extended parking, very friendly and knowledgeable

thing was the pool area could use a slight make over

nice staff, clean and comfortable. good shuttle

hotel shuttle

- windows open and not pet unfriendly

excellent wifi

very clean. good breakfast.

quiet, clean. gym has working machines and several other options for weight and such.

the airport shuttle was

included breakfast was very satisfactory

the 2nd level by the laundry room smelled really bad

no laundry

it was annoying that the wifi password was nowhere to be found

there was not actual gym, a few treadmills and bike machine

morning manager also very helpful and took me back on shuttle

i did not use the fitness center but i did not like how it was inside the pool area either

no room service at all on a two day stay even though sign in room says wayer and snacks refilled daily

kids swam in the pool and got a chlorine rash- something that has never happened before with them

hotel was clean, staff was friendly and my kids enjoyed the indoor pool.

i had to pay a separate fee to use wifi

amazing location, staff were very friendly and helpful, pool and workout room were great.

pool was small, no hot tub, breakfast was good but very simple, i would ve liked to see a more

the breakfast in the morning was

wifi very spotty breakfast was just mediocre

not a very good reception area for checking in not separate from bar and dining

there is no guest laundry

i didn[t expect the breakfast that you offered. it was great!

breakfast was a helpful plus

was happy to be able to workout in gym and thankful for the coffee and bagged breakfast snacks during covid

the wifi was good and the staff was so friendly

i had to call guest services at least 5-6 times before they picked up because the wifi didn t work

couldn t connect to the wifi. room in poor shape.

pool was closed sadly

kids were running up and down the hallway early in the am

clean room; clean parking lot and ground area

breakfast is pretty good. fitness center and laundry machines available for use

property was very clean and well maintained the staff was great and the little kitchen was great to have in the

breakfast is pretty good. fitness center and laundry machines available for use

outdoor pool area was small, not a lot of seating

we had asked for early check in

had blood spots on top cover maybe they dont wash top comforter i only see sheets takeing to the laundry room

the issues they told me they didn't have anything more to issue us cause they wouldn't have clean laundry till

pet friendly and free comfortable beds

parking near to rooms

there was plenty of parking and

parking was limited

i liked everything about the property. wish on the weekends that the pool stayed open to 11pm

it was supposed to have a large kitchen corner counter and larger kitchen table

the breakfast was okay. there were not all of the traditional selections usually offered.

never got around to breakfast.

the smell of laundry detergent on sheets

the room was not properly cleaned we found dirty laundry someone left behind the bed!!!

the ice machine had calcium build up, and although they did have a washing machine (1) they laundry room was

so i had to go all the way back downstairs to see why then she hands it to me in a doubletree laundry bag said

bugs in the first room i checked into, the second room they put me in had the last guest dirty laundry still in

the next morning, one of the cleaning staff placed a big laundry cart at the entrance of my room so i couldn

the onsite laundry facility came in handy, as we were there for a week

dont plan on clean laundry

laundry room was out of order my last 2 days

everything, especially the fireplace!!

after an hour he went to laundry area & they gave us towels

great wifi, free parking

we appreciated being able to leave our car for a week, and for the excellent, on time shuttle service

that yogurt machine yep i would like to come back once the remodeling starts was no lift in the kitchen

the convenience to the airport and they offered a 24-hour shuttle service

pool and laundry room,

no pool, wifi

good facilities; however, what i liked the most was the customer service, from the reception, breakfast area,

no hot tub in pool area.

breakfast was wonderful

literally the only thing i would suggest is that the pool heat be turned up. it was quite cold.

provided a shuttle service to the airport

has gym tho i did not use

this hotel had a 24 hour airport shuttle service provided included in the room cost

the pool was nasty

not in the laundry, not in the room, not in the bedding

need coin laundry inside.

he was able to find one bar in the laundry room

airport shuttle and parking comfy beds.

breakfast was passable.

clean and new the lights are mostly burnt in the room the building is getting old no maintance laundry room

very dissatisfied i have been in this room for a whole week with two kids no cleaning service no laundry no no

room had an odor of previous guests cooking and dirty laundry

only issue would be laundry area and you have to pay to clean clothes

we stayed for four days, one thing we didn't like was the laundry system

the fact that there was a fire in the laundry room and we had to evacuate was not a positive

no place to do laundry

no laundry bag in closet

very friendly staff. always smiling and offering to help. kid friendly. pool was great.

they offer shuttle service,nice restaurant/bar,clean rooms,pool, excellent location,and friendly staff

no breakfast

u have to walk outside to go to the main lobby for breakfast

the included refrigerator was also equipped with a good-sized freezer section and the included breakfast was

breakfast and night staff were excellent

breakfast service area, the waffle maker is a nice touch

coin laundry machines(washer and dryer) should be replaced or at least to be cleaned.

i used to work with a laundry company that handled yypur bedding and pillow cases n towels

self laundry facility was in the hotel

bar was pleasant in the evening

it's nice and clean. free parking. safe location

nice pool and exercise room

great amenities like a basketball court, fire pit, indoor pool

large room, pet friendly, indoor pool, nice staff.

loved the room, the bed was very comfortable and the full kitchen was very convenient

amazing place, loved everything until the guy from the kitchen ruined it,

they said they were still doing laundry and that we would need to wait

there was no laundry facility, had to go to another hotel

working pool, luke warm hot tub, no working laundry

the rooms were a great value and we utilized the laundry facility as well

called a weeks in advance and asked them if we could have an early check in if possible to make it to a wedding

towels had an over bearing smell of a maple syrup not a laundry soap smell

my room wasn't ideal, 115, near employee break room, and laundry

no quarters for on site laundry

room service is non existent

pool and gym were great! big room

there was an amazing mexican restaurant one parking lot over

lovely experience, friendly staff, clean surroundings, comfortable rooms and a decent breakfast too

breakfast was so nice and the cook was very accommodating- ashley at the front desk was the

beds were super comfy and the breakfast was amazing

breakfast, room, accommodations!

nothing working in hotel pool broke ice machine broke elevator not working

pool was not available, microwave didn't work properly, no in room phone and the elevator was

friendly and great house cleaning and wonderful breakfast

pool not working, cable not working, wifi not working and breakfast not too good.

staff was very friendly, breakfast excellent, shower was goid, and room was clean. it was quiet.

extremely rundown ice machines not working no quarters for laundry etc. i could go on..

laundry room was too small

laundry facility needs updated working facility

of 2 elevators broken, ice machine on my floor was broken, laundry machines for guests was out of order, needs

in the laundry room is filthy it needs to be thrown away and a new one brought in

comfortable room, 24 hour laundry room, 24 hours free drink

laundry machine and dryer only takes quarters so you need 10 quarters each to pay for the 2

pool is run on a schedule due to covid and the schedule was full upon arrival

one gentleman helped my husband bring breakfast up to our room and they were never bothered by my 1 year olds

the staff was so courteous. the rooms were beautiful and comfortable! breakfast was quite tasty!

bright, clean, indoor pool and hot tub, friendly staff

great stall wonderful accommodations and pet friendly that was so important to us and our

pool was not open ud83dude15

it was nice and quiet. the staff was wonderful and breakfast was great.

nice breakfast room - welcoming front desk staff

thing was great pool a little smaller then i thought but clean quite and staff was wonderful had a good

i loved the bedroom, the bathroom and the convenience of parking

lots of fruit flies in the bar area

wifi was kinda spotty

accomodations in the lounge area with a bar and breakfast / coffee

went there to stay because it was a trip job and i went specifically to that hotel because the laundry and i

good value, breakfast, direct tv (cable), open wifi, easy check in, friendly staff.

somebody in a room next to ours was smoking marijuana and the whole hallway smelled like it

no smoking means no smoking

being charged an extra pet fee, this should be disclosed, at time of booking

the hallway was dirty and there were laundry bins in the hall way all night

no towels room not that clean and no laundry bags

i go up to room and laundry carts everywhere even when i left that morning

trash carts and laundry carts were left in the hallways blocking some exits

amazing gym, bar and breakfast!

nice corner view breakfast was excellent

originally added extra items to my room service tab

t attentive, building was decrepit, they charged $200 deposit and there was nothing in the mini bar or snacks

in room breakfast was excellent

the bed was great nice tv room service was great

staff were incredibly friendly and accommodating when we arrived with wet laundry (dryer died the day we left

it was kids run up and down the hallway all night kept me up

just have to say that it it specifies that i only have breakfast for two adults and not for my kids if we where

absolutely a fantastic experience. from the check in to the late check out perfect

staff in the kitchen were wonderful

asked for laundry service and they returned it without being washed and we had to wait 1 hour before

room service was slow- quoted 30 minutes, received food over an hour later

the pool was room temperature need to be a little warmer.

a nice gym

that in this day and age you still have to pay for wifi unless you are a member of their rewards

internet is slow. no toiletries provided. no slipper. no microwave oven. no coin laundry.

the bar menu for main course meals

it was a little like uber eats from a near by deli not from a 4 star hotel kitchen

friendly and helpful staff, the gym, location was excellent.

was very good, the choice of main meals for dinner should be better it was obvious that the bar was a popular

that we didn t like although it would be nice if they had a laundry facility in the premise

the breakfast food is atrocious

wifi, slow

family of four, $80 for breakfast of hotcakes for me & 2 kids and eggs, toast & really terrible sausage and a

in the building was fantastic for breakfast or lunch and 2 min from our room

then after our second day nobody cleaned our room or took dirty laundry

functional elevators, really nice staff, great breakfast and kickback food selections; self-laundry big plus;

there were no laundry bags for dirty laundry

there is a pool, hot tub, guest laundry and workout room on the bottom floor

complete breakfast buffet and kick back evening food options along with indoor pool and onsite laundry made

we had a room with a fireplace we loved it

lack of room service and property needs upgrades

awesome location, excellent room, and amazing breakfast.

also, maybe it says it in the description but we didn't realize that the rooms have a legit kitchen equipped

breakfast only open until 9am

are pet friendly, have no pet fee, have valet parking, and the rooms are just so beautiful

great valet service and bar and food was amazing as well

didn t enjoy the room service option

no gym, empty downtown, not the hotels fault, though it felt soulless

rooms are small, but what they lack in space they make up for with class and character

housekeeping left dirty laundry throughout the hallway til 8ish

i also didn't like the fact that at well after midnight there was screaming and crying kids in the room down

great gym

of breakfast service, neither in-person or through room service

staff was nice, location was awesome and restaurant and room service were great

no washers available. laundry service only. no self parking available, valet parking only.

had to help a maid untangle sheets because laundry left them in a huge bin unfolded

no bacon in the breakfast bar

maybe the crowded breakfast area...

great location. free breakfast. good wifi.

laundry on site

the kitchen sink backed up a little but thats literally it

the kitchen had all the basics to make a simple meal or prep some lunch

breakfast was good .extremely disappointed that the pool is still closed!

pet friendly

the gym wasn t the best

while we didn t bring any of our pets, the hotel is a pet friendly establishment

the breakfast was great we had the chicken and waffles can t watch t to go back

breakfast offered by the hotel and the restaurant attached service was terriable, waited 15 minutes

how pet friendly this hotel is

the pet area was cool but no artificial grassy area

the tv didn t connect to the wifi so you couldn t even screen your smart phone computer or ipad

a lot of nice venues in hotel. gym was great. great location.

nice big clean room with a large tub. fireplace was a nice touch and linens were all clean.

the king suite was way better then expected , room service was worth every dime .

i could have used more bags in the room for our dirty laundry

fitness room and guest laundry were closed.

service has to be asked for as do extra towels, which we ended up having to go through the clean laundry to find

the staffs didn t have any laundry, that was cleaned extra laundry towels, face rags for the customers ,the

it was easy to find. clean. kids loved the pool

the complimentary laundry was also on our floor

the front dest does offer free laundry detergent and dryer sheets, however, when i requested these, i was give

laundry and dryer machine available, which was en unexpected extra plus

there were no towels for 4-5 guests, i went to the laundry room and got towels myself

wifi is very poor and it's disconnected at night:( and no free water in the room.

we had to go to the linen/ laundry room to get extra towels

good quiet comfy rooms. good wifi. free parking and decent breakfast.

it didn t have a indoor pool

did not inform about the whereabouts of fitness center, breakfast time, internet wifi, no mention of complimentary

some machine made a lot of noise in the pool area in the middle of the knight

for different linens at the front desk and was told they had none because the person who does laundry during

only thing i did not like was having to pay for your own laundry

there were plenty of things to occupy kids

the pool was locked by 5pm and still locked the following morning due to an incident

the pool was nice, the staff professional, the room clean

i like that we can open the window for fresh air. also like the laundry facilities.

there were tons of kids in the hot tub, shouting and splashing

nothing other than extending the swimming hours for the pool and hot tub.

room was right next to the pool and the noise from all of the kids screaming and playing in the pool was

the pool was nice

hotel has long-term residents who were doing laundry and dropping off belongings with the front desk

laundry room needs to have a chair or two sonpatrobs can sit while waiting for their laundry to

elevator. laundry room.

staff nice , great area for kids while traveling.

only thing i didn t like was the gym equipment was actually down and there wasn t a usb port for iphones

only complaint is that laundry was listed as an amenity, however there was not a laundry facility on site

the room i received was not well vacuumed and old laundry baskets were

then asked if the provided a laundry room for personal laundry and was met with a snippy snotty attitude

on any channel i chose pillows were shapeless, almost like a pillow case somewhat full of used laundry

facilities didn t work ie laundry felt unsafe - drug addicts/dealers in parking lots wallpaper falling off

i m wondering if the bedding had some allergens in it (maybe a certain type of laundry detergent or down

eyes burning and some kids in out group broke out in rashes

the pool was not working for the kids

kids loved the trundle bed

clean, convenient location, has a pool and fitness room, includes breakfast, snacks and light meals available

the hotel the lounge the breakfast an the rooms

also loved the room

room service wasn't available at the time

very clean & plenty of parking.

early check in and close to the national park

no laundry room to wash

room was right next to laundry on first floor and that woke me up at 7 a

the breakfast and laundry room and better room service no extra towels

s no swimming pool or guess laundry area

i made a reservation for four people (two adults and two kids), but when we arrived, our room had only one full

and we had to place the two chairs from the room in front of the door as extra security parking lot needs

parking lot very empty

looked like they came out of a box and were microwaved, there was a pool but it was empty and not in

the breakfast was good.

clean, quiet, friendly, specially pet friendly!!!!!

one remote for the two tvs the ac was crappy did not ever get below 71f the gym was gross missing a bunch of

room and pool

wifi connection

gym has been upgraded with new equipment from last year.

i was exhausted and wanted to check a few things on wifi and just unwind

good restaurant and also equipped with a fridge to store food and general area for microwave and laundry, making

i noticed there was on in the laundry

- no laundry bags, no in room directory (e

the pool, laundry, and gym were open

the self service laundry was great and the shuttles to and from the hospital was great as well.