we especially loved the 24-hour availability of tea and coffee in the fireplaced living room

loved the attention to detail, the historic feel, the coziness, the breakfast in the morning and the complimentary

wifi was a bit iffy and video had to buffer frequently

my room was almost a villa, across the parking lot from the main inn and the desk staffer walked me to the room

delicious continental breakfast, and the restaurant was fabulous as well

friendly, plush bed and pillows, bar and grill, room service

no restaurants were open. had room service for dinner and it was great.

the room service menu was weak

the pool was empty for the kids and east access to several things

liked that you had a little fitness area

indoor pool

the bar and restaurant were enjoyable and the staff was very welcoming and friendly

overall property very nice and staff great. early check in was great and smooth.

more gluten free options on continental breakfast please please

close parking

also the staff at check in desk went and got a laundry bag for me as there wasn't one in the room

my needs, from appliances in room ( refrigerator, microwave) to well stocked mini mart to guest laundry to indoor

we had an issue with extremely loud kids across the hall and the front desk clerk took care of it immediately

to bradley with a shuttle to the airport

pool was cold but the kids didn't mind.

all of the staff was extra friendly, also friendly w the kids

all of the staff was extra friendly, also friendly w the kids

gym is minimal, but functional

pool water was warm great for small kids. ample breakfast options.

parents letting kids handle the food spoons that's a no no

booking was motivated by the availability of laundry and a fitness center, both of which were advertised but

the room we were moved to had no disposable cups, no laundry bag and i was afraid to get in the bed

you have to take them to laundry room n waitvto they wash them

the bright lights from the parking lot shined in

wifi not working perfectly and cleanining need more improvement

parking in the back does not have an easy entrance for guests.

pool under maintenance and closed

good communication from front desk about eta of shuttle

i was close by the room service to much noise in the mooring.

fitness room was cramped

really liked that all the suits had a kitchen and that laundry was available at no extra charge

free laundry

quiet, nice staff, free laundry, location

was sunk down on one side they ran out of laundry detergent for sale airplanes go directly

i like the rooms and access to the gym and laundry services

appeared maybe laundry loads were too full per load

perfect stay spot for a bicycle tourist: guest laundry

was close to the laundry room so it was always very loud

the breakfast options were adequate. on-site laundry was a plus.

my carpet was soaked from a leak in the laundry room

we enjoyed the location - and the breakfast and the pool.

great stay and park deal that includes up to 7 days parking.

excellent breakfast, very comfortable beds.

parking lot needed more attention for snow removal.

and intelligent, actually nutritious breakfast choices thank you

has a laundry room

not utilize/see pool or gym, but the room and rest of facilities were in very good condition

i am a swimmer so it was nice to be able to continue that and swim laps at the pool

also, maybe add a shuttle to the hartford amtrak station

fitness center, breakfast, price

laundry from the prior guest sat outside for a day u til we said something about it and the body

breakfast was better than average, lots of choices and well maintained by the staff

we paid for a room with a fireplace, did not receive a room with a fireplace.

loved having the two room suite with two tvs and kitchenette

very loud outside of rooms, including other rooms and parking lot

this is a relatively new hotel, they still haven't completed the laundry room

ended up having a dark room :( covid had the pool and fitness closed

pool too chilly

i used the gym and the elliptical worked well

parking was limited access was thru construction site there were holes in the ceiling in my room

the room was spacious and the area was quiet, there were good options for breakfast

let s move on to the pool and hot tub

the gym was small but efficient

- it was clean, they provided breakfast, and the beds are so comfortable

was of the parking lot from first floor

pool

restaurant on site to grab a bite or order some room service

i might have stayed longer to try the gym and the pool, but i was just staying over to catch a flight

thought the room was very clean and the option of room service was great

pool could be bigger to handle the people. but the property was nice overall.

the pool and laundry facilities are a nice plus

i hated the coffee and no free breakfast.

we were able to get a shuttle to and from the airport even at very early hours in the morning

the breakfast wasn’t complimentary. would have been nice to eat for free

location and comfortable bed and breakfast was great.

i'd called while i was out to ask if change was available to use the laundry facility and i was assured yes

i loved the laundry facility as

front desk clerk laundry shuttle

clean, gym was ok

wonderful staff and greatly appreciated early check in as we had work commitments

also we were in rm 720 by the laundry

i think there should be pet free rooms for those of us who have allergies.

pool was small, i wish it was bigger

the suite was very comfortable and the kitchen area had everything one would possibly need

easy parking. beautiful clean lobby. comfortable bed and pretty decent breakfast buffet

breakfast included in the rate was great to have

woke up late and housekeeping was very accommodating for the late check

should be posted in parking lot and hotel itself where the front desk is so your not walking all over the place

room service should not be per request.

great breakfast except the croissants were as good as they were last time

need fix new carpet replacement of smell and laundry dryer need be more expecting of heat that'd

laundry onsite is convenient but you'll need to bring quarters

there is a laundry room and a gym

no pool no laundry room no workout room like it said

laundry and exercise equipment in operational for indefinite time

dated, laundry was laughable, breakfast offering was terrible

laundromat is also close by and right across laundry mat is a seafood

the laundry facility they provided was not ideal, the room was too small and no where to buy laundry

laundry facilities were closed

across from the laundry; desk clerk not friendly; only ice machine in hotel not working (reported to front desk

having a laundry facility

the breakfast was different everyday which was so nice

kids running above us all night

great location, clean room, nice kitchen and kids loved the pool, nice eating and grilling area.

hotel was roomy, breakfast was good, staff were nice .

laundry facilities, kitchen,

laundry that worked properly

free laundry and a lending library for games or appliances you might need

laundry didn't work and messed up my day.

great free laundry facilities.

the location was perfect. clean room. the pool!!!! laundry room, great breakfast.

fix the gym. the heavier dumbells don't come in pairs and some of the treadmills are broken

we had 2 adults and 2 kids

the location was perfect. clean room. the pool!!!! laundry room, great breakfast.

was no coffee cups for coffee maker, bar was closed, elevators smelled of smoke and worst of al our shower leaked

the hotel or came back every staff member stopped to say hello- wether it be a grounds keeper- laundry person-

staff was helpful as they provided me with toothbrush, shaving cream and detergent for laundry

room next to laundry

parking lot area should have been cleared better of the snow, a lot still was left on the ground

hampton inn is always comfortable. the breakfast is very good.

glad to have a laundry room

on-site & clean, do-it-yourself laundry is a plus

the motel should get a hot tub the heated pool could used a little extra heat other then that it was a great

this is why i did not see it when i checked the rooms to make sure the kids had grabbed everything i immediately

decent breakfast and nice lounge areas, pool and fire pit

and gym staff

pool was great; grandkids enjoyed swimming

wifi is awful

for parking in there own garage, also there was some sort of conference with kids so the place was packed, i

breakfast buffet wasn't as good as the individual menu we had last time we stayed 7/18/21

no laundry room.

one of the best gym/pool/hot tubs i've had in a hotel

no room service.

location, cleanliness and pool...staff was great too!

service not up to previous msrriott service - room service

amenity s very comfortable great staff i was able to do laundry while my son swam in the huge pool, then we

the bonus for us was the coin operated guest laundry which made travelling easier

all the towels were rather small and very thin perhaps this reduces the laundry burden and helps the environment

they only had $3 worth of coins at the front desk so we couldn t let the kids do arcade or laundry

good variety considering pandemic, close to amtrak/bus station dunkin donuts right next door, laundry on site

laundry facilities weren t utilizable

laundry room came in handy

he quickly apologized for the pool being down

the location is perfect, located in the same parking lot as the basketball hall of fame and less than a $10

parking was good, did have handicapped parking

free breakfast,laundry on premises

i wish we would have made it to breakfast and the pool but unfortunately we over slept but i bet it would have

the breakfast was great and the pool and spa was very relaxing.

the wifi connection was very weak

pool

brightness comfortable access to things like computer gym laundry breakfast quit no

the continental breakfast was very good and put

wonderful breakfast and staff was

kids loved the pool

the kids loved the pool and i enjoyed the shower and the breakfast!

corner room next to laundry too loud

on this trip, i needed laundry service, which they do not have.

laundry is available for small price, very convenient

lastly the pool has a constant flow of staff going to laundry room looking in on me swimming

in addition, the hotel has a public laundry room, you can buy laundry powder at the front desk

no vending machines and no quarters for the laundry room.

smell of chlorine from pool too strong,, no smoking facilities, laundry only on 1 flr..

put in the back of the building wasn't able to sleep all night because they were doing the hotel laundry right

the kids loved the room. they really liked the shower and the little kitchen.

pool and hot tub nice and clean

swimming pool of course!

we enjoyed the gym and pool

nice indoor pool and very nice and accommodating personnel

pool smaller than expected

friendly and helpful staff at check-in and in the morning for breakfast

they have dirty laundry with smoke burn marks on each linen they have including on the mattress

decor dirty, non smoking room smelled of smoke.

it's within walking distance of a few eateries and parking is convenient and secure

parking parking parking to xl center .

i did ask for a non smoking room

the laundry facilities.

the location & parking was good

there was a flat screen tv with cable and wifi

no room service saturday

night time staff and breakfast.

the prices include breakfast and a gym and laundry facilities but mine off these are available do the pieces

convenient parking and friendly staff.

location not that great, some shifty characters in parking lot at night

we were there for a concert and were able to enjoy the free parking with our room and walk to and from the

wifi, a/c, minifridge

had a laundry room available

convenient to union station, park & town. convenient breakfast, laundry & pm snacks. affordable.

lost some point because of the laundry room

the laundry room is still out of service

close to rail & buses not far from city centre laundry facilities

location, gym, and pool

there was an issue with the toilet. the restaurant/ bar had limited hours

super friendly staff, amazing beds, awesome indoor pool.

restaurant for dinner and breakfast was very good.

the facilities were also great the gym an pool were spectacular my family enjoyed their time visiting an it

also not being able to do laundry on site same day is a little annoying

cool decor, very nice gym

room service answering was random,

they closed the bar down at 1130

your hotel, especially the fireplace in my room

the kitchen was accomodating by making a kids pasta dish that was not on the room service menu

helpful staffs! we arrived early at 10am, they let us early check in!! super :)

staff was great, from the front desk to bar staff to housekeeping. all friendly and professional

the kitchen was accomodating by making a kids pasta dish that was not on the room service menu

it was great to be able to swim in the pool and enjoy the hot tub

laundry facilities, free coffee, free breakfast!

charges for laundry weren't clear to me and i ended up getting charged wayyyyyyyyyyy more than i thought i

property shared with a restaurant, only allowed for cars to drive out of parking lot one way

parking lot is huge

the food was good. the pool was nice. the room was big, and the bathroom was big too.

staffs are friendly, and facilities(guest laundry, swimming pool, complementary coffees) are good

free parking, laundry, and a bar attached to it!

one-day room reservation specified a fifth-floor room overlooking the parking lot

the hotel has a large parking. staff were very professional.

pool was very warm and great for the kids

great laundry facilities

the breakfast was great!

i thought the pet fee was very high

only issue was that in the morning on the weekend was no breakfast meat like bacon and the kids were mad the

breakfast selection: imma diabetic and the only choice was yogurt

the company should offer cheaper service to guest that is there more than 3 days, maybe give laundry tokens at

staff had bad attitudes was not able to give me any new towels or rags said they needed to wash laundry but i

the dryer in the guest laundry room tore 4 of my

in addition, it would have been nice if the detergent was available in the laundry room instead of 4th floor

hallways had a lot of dirty laundry all over floors

continental breakfast was extremely disappointing

the hotel is dated. needs cosmetic work. no pool gym was closed

more breakfast choices. soy milk for non milk drinker,

they didn't have breakfast or a gym

missed breakfast because it ends at 9am. not even any coffee in lobby.

laundry washer and dryer was dirty

were fighting down the hall about laundry, and i woke up with serval bites all over my arms

sauna was broken and very small laundry room

staff were not professional nor helpful the laundry smelled like burned skin and was difficult to get into

pool was

very clean. pool was nice. having laundry facilities came in handy.

the dryer in the laundry room didn't work

great location, spacious room, pool and laundry, breakfast was great!

laundry is two dollars and fifty cents to wash and one dollar to dry but requires coins which can

parking was convenient and the front desk had quarters for laundry.

easy parking

the gym is great. staff are extremely helpful. we will surely recommend.

location near butternut, very friendly staff, pool

the room is big for two moms and two kids and clean too

the pool was quite cold.

that unlike the bed which was impeccably made the dust ruffle was obviously just taken from the laundry and put

location, price, cleanliness and laundry

road noise and wifi poor

needed an early check in and an extra blanket

potholes in parking lot

cleaning staff loud, our room was next door to where they have laundry running and their offices

the laundry facilities were spotless

there is a gym and a pool, although i did not use them

the wifi was not secure, despite the management insisting otherwise.

location and plenty of parking

owner let me check in early and did my laundry for $5

wifi and tv did not work, and there was no signal to even use data

i didn't understand the wifi

they are pet friendly- they are not

the new bed and clean linens and carpet free wifi