the pool was heated though

we felt that since we had a pet, we received a lower quality room

missing several items, had to be switched to a new room, was never provided with where to find wifi password,

main parking lot closest to the back room was out very

they are pet friendly which is super cool

the washer for laundry was out of order

the spa tub was great

my friends and i loved how the swimming pool, for adults, was open until midnight

their shuttle

the spa bath was not working room 106

pool is small and the pool area could use cleaning and updating.

the staff was friendly and the pool area was clean

always love staying here when in afton. the room and gym are fabulous and staff excellent

were no club level extras in the pool and fitness center were closed

room service but it wasn't really necessary on this trip

laundry room was okay

the laundry facilities were clean and very convenient

guess service was a++ rooms a++ laundry a++

the laundry room. all the machines actually work

facility was better than typical for a hotel in this category and i was surprised to see guest laundry facilities

oh, and get the dryer onsite fixed for laundry

door to the pool was very tricky to open, it kind of got stuck

pool, hot tub and attached restaurant.

complimentary breakfasts were very good

the free parking was the other

had laundry facilities and nice ironing board in room

clean laundry room, fitness center

wifi support wasn't very helpful at all

machine wasn't on the 3rd floor elevator got stuck scared my wife n daughter wifi didn't work for me

that the pool and the bar isn t open yet or the restaurant

i also loved the pool

lots of kids running around

great lobby bar and snack shop

was clean, beautiful, everything worked beautifully, beautiful gym, great pool

unsupervised kids being a menace

& they also have washers and dryers available (which would be great if you needed to do some laundry)

made us feel like family, assisting in many small but helpful ways--change for laundry, cleaned the room kitchen

the bar in the kitchen was nice

the kitchen was handy, the room layout was nice, the shower was great, and the kids loved the pool

very well anointed and furnished. pet friendly.,

on site laundry hot tub & pool exercise room a cafe offering starbucks coffee , breakfast, lunch & early

the pool area

hot tub and pool were working

and the bar was closed due to staffing

pool area was spacious and clean

no breakfast offered, none available close by. laundry facility was good.

very big, free parking, clean hallways, gym facilities and even the laundry room!

very big, free parking, clean hallways, gym facilities and even the laundry room!

it has a pool, restaurant and bar

of service room temperature coffe served in lobby loud staff walking hallway at 4am nobreakfast bar and restaurant

the hotel was equipped with a guest laundry

free parking was a plus ud83dude0a

loved that the pool had great hours and lonely all to our family of 6

breakfast. coffee. wifi and refrigerator and microwave

rooms were clean, staff friendly, parking great, and breakfast had a good selection

the room was decent, but had some damaged/outdated furniture, and there was no body wash or bar of soap for

on saturday night we came back late and the parking lot was full

worst part of our stay was the breakfast

while i did not have time to appreciate the pool, it seemed nice

breakfast could have been better

our room was near the pool or wasn't aired well as it felt musty

the breakfast was great. the staff was amazing and our room was clean and we felt very safe.

not sure you should have white bedspreads especially with kids and pets.

used pool towel hung up in closet area

excellent location, very clean and comfortable. very nice hot tub and good breakfasts!

pool area simple and clean

fireplace

also the king suite with fireplace we were really looking forward to

the fireplace was not working. the omeletstomach were very bad on monday 12/26/16

downside is that the pool was closed and there was no mention of that on the booking listing

no self laundry facilities

the free breakfast has a pretty good selection, and their guest laundry is also convenient if you want to travel

room must have been right next to the laundry because there were load noises throughout the morning that vibrated

to check in delayed because rooms were not ready laundry room could not resolve a problem efficiently valet

breakfast can be improved! gym can also have some more equipment

the gym area was also adequate and appeared clean

room service was prompt and

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did not have breakfast but bar was well stocked with many choices

complimentary apples and oranges in the gym were nice

pool laundry access to skywalk and public transport

pool laundry access to skywalk and public transport

the room was nice. the pool was nice. and the breakfast was nice.

pool was cold.

everything was perfect, bed, tv view.loved that there was a bar onsite.

beautiful decor, laundry and security measures. close to regions hospital

entire hotel was very clean, the staff were very friendly, & the kids loved the pool

we slept so well and the kids loved the pool

breakfast hours were short 7-10 am. parking is $25 per day.

many kids in pool no jacuzzi for adults to unwind

unexpected charges for parking of 35 dollars a day and 75 dollar pet charge.

the hotel room had the master light switch at the front door where the kids could turn them on and

from the picture it was 2 separate rooms so i thought this would be great when the kids sleep to watch tv and

is 20$ a day, there was a hotel party and a bunch of cops showed up so my kids were scared, that same night our

breakfast, pillows, wifi, and pool

no guest laundry. had to drive miles to a laundromat.

guest laundry and pool was small

pool was small

room service is good

room service had to be requested and there was no breakfast included.

breakfast options were great, free laundry facilities, clean and very friendly staff!

the pool & jacuzzi spa were nice to go to in the morning before checkout

breakfast was delicious

breakfast was good the pool was great everyone was nice

building, including indoor pool and fitness center (closed due to covid)

wifi is advertised as free, but is only free to members of marriot's club; joining the club is free

staff were very friendly, from the front desk, the staff cleaning around the hotel, maintenance, bar staff,

the property was beautiful! the restaurant and bar were very nice as well.

pool is alittle to open to non swimmer eyes as it has full length windows facing main entrance,

great pool and excellent rooms!

they offer a guest laundry as well

we were there to celebrate a kids birthday, and only having 1 hour in the pool was disappointing

breakfast was awesome best hotel i have been to with a buffet loved it

we were there to celebrate a kids birthday, and only having 1 hour in the pool was disappointing

the tables hadn't been cleaned off when we went for breakfast.

the laundry machines were on different floors. those could be in a central convenient area.

he said that they were short staff and no one was there to do the laundry so he can not grab new towels for us

pool was down on friday and opened late

pool was large with a big hot tub

the shuttle bus service could use a bit of help

and friendly place, nice and tasty breakfast every morning, swimming pool, fitness room, guest laundry and rest

guest laundry equipment out of service. miniature room.

6am, called just to see if i could have my luggage held until check in at 3pm, they offered me an early check

i just liked the location of the hotel, the ease of getting there and the pool and commons area was very relaxing

airport shuttle did not start until 4:30 am

pool closed

difficult to manage with kids-parents like the hot tub and kids like the pool

unfortunately i did not get to sample the breakfast, but the early morning coffee was perfect

gym was not working and nobody told me when i asked if they had one

nice stuff,great breakfast,warm water in the pool,will come back

the food was healthy and excellent. bed was cozy. loved the pool and laundry

there is a reasonable fitness room but it is not maintained well

nice decor in the lobby and bar area

room service weekly

convenient location to the airport with shuttle and stay & park available

very clean interior including the laundry room, which i used due to a long stay for business.

hotel was clean and the staff were friendly and helpful and the breakfast was good and they had a laundry room

ran out of pool towels at night and closed pool early

room looked nice, was clean, and pet friendly

breakfast has a great variety

limited seating for breakfast.

provided everything we needed. didn t enjoy breakfast, was too busy sleeping in zzz

wifi was down the whole time. bed was hard and squeaky.

it was well worth the money. breakfast was fantastic! so many choices!

friendly staff, pretty good breakfast selection, lots of parking.

the airport shuttle, which was the main reason for staying there

no breakfast!

also no hot breakfast fir same reason

breakfast

breakfast was nice with enough options to chose from

hard to log on to free wifi but front desk got me a tech support who resolved this.

people, staff, pool, size of room, breakfast

was a great hotel. breakfast was good and the staff was very courteous.

pool and hot tub for the 9 year old kids is why we were there

me and my kids were really hoping for a nice hot breakfast

we even used the guest laundry room

-laundry needs to be upgraded to card use, eliminate the inconvenience of obtaining coins to operate

location, simple/clean/comfortable, amenities allowed for laundry (though needs to be upgraded to card payment

to card payment option, not coins), clean updated little gym and equipment, convenient indoor pool (though needed

needed a one night stay at the end of a roadtrip, great space in room and pool was great for the kids

not to mention there were no extra trash/laundry bags which led to an overfilled trash bin in the corner of

my family with 2 kids stood their very anxious and concerned over the mix up

room accomodations, location and bar ambiance

nice room, bed, lighting, 24 hour gym.

spa was closed because of covid

restaurant ran out of kids meal options and had a very limited menu which was not healthy

was tiny, and swimming pool was right off the lobby and smelled very strongly of chlorine (eyes burned upon

actually, everything was great, but for only one thing the wifi was very weak and kept dropping every

restaurant ran out of kids meal options and had a very limited menu which was not healthy

hotel restaurant and bar made it easy to relax before our early flight

going on in main lobby, no on-site laundry

no laundry facilities. i had to join the ihg rewards program in order to get late check out.

close to the airport and moa, great shuttle service!

wifi is unusable no free coffee

the indoor pool was fun and clean

one of our beds had dirty laundry in it

all they did was give us free parking and late check out

airport shuttle was very effective in both directions

location yo the airport and great breakfast

really that bad, just some amenities i wish they had: a sauna and steam room, more weights in the gym, and maybe

the facilities are small, but everything's there - gym, laundry, pool, nice big rooms

staff pool laundry

breakfast and the choice were exceptional. we really enjoyed our meal!

i loved being near outlet mall. i did not take the breakfast.

warmer pool and no free wifi

no place ground for kids

the pool could have been more warmer

shuttle service to the mall of america, clean and modern decor, prompt room service, free parking

could hear the kids in the pool from my bathroom (room was exactly over the pool) hvac was noisey and room was

only for little kids

pool was very small- limit of 8 people. and the deck was slippery due to the type of tile.

hotel was quiet, well maintained, staff was extremely friendly and professional, breakfast had turkey products

very small pool, breakfast started later than expected, 7 am, having to pay additional for parking

no sausage for breakfast

clean. efficient shuttle service. friendly staff.

and easy access to the moa and light rail but we were in room 210 which seems to be above the laundry room and

there were clean towels all over for you to grab and the hamper for the dirty laundry was nicely labled

only thing which clicked was there wasn't a laundry in the building

guest laundry, no vending machines and breakfast could be a little better (no oatmeal/cereal option, only

no laundry facilties at the hotel

indoor pool and laundry facilities available (you will need quarters though)

items in the room, like: ironing board, luggage holder, laundry bag, bathroom light glass

they had no shampoo, no laundry bag, no tissues in the room

laundry detergent was too strong smelling

no coffee in the rooms, and they can t give you change for laundry but we had some

not like that we were right next to the laundry room and were woken up each morning by staff doing laundry

the laundry facilities were very old and outdated, and the bottom dryer was broken

shuttle driver & front desk people all polite and helpful

wifi connection in the room was very poor. i could not manage remote meetings very well.

loved the little bar in the lobby

was a lot of noise coming from the laundry or maintenance room above

the shuttle was a pleasant surprise on a rainy day with door to door service

location- free shuttle from the airport can t be beat

the restaurant was closed for dinner and drinks but what got me upset is the the kitchen could make you breakfast

would stay there again only if they fix the wifi

laundry facility small and every time i tried to make my way in there to wash/dry the machines were

then asking what time we were checking out and then people coming in n out all hours using laundry then getting

staff was friendly & there's onsite laundry

even though the massive parking lot was damn near empty they made me put a parking pass on with the threat of

breakfast was awesome they had eggs and sausage links

friendly service staff; self-laundry was great and not expensive; hotel directly at the mall of

the facilities were complete -- parking, pool, laundry -- and the room was spacious and comfortable

a lot people use these machines or it s just happenstance that a few people decided to do their laundry at

laundry and reception have been great

decent breakfast included and a laundry a bonus

laundry sounds and very noisy upstairs combined with plane noises left me not sleeping super well

guest laundry was very convenient so i could wash my daughters basketball uniform every day and go home

the bathroom is big with a huge closet that has an extra pillow, a laundry basket( to be able to carry dirty

location, walking distance to mall of america, friendly staff very good breakfast, laundry room at first

that was an issue for us with 3 kids and 2 adults

had to walk across street for laundry and pay for breakfasts

i have younger kids and would want a pool or some other amenity to keep them occupied if i was staying more

95 for wifi which we didn't request

close to the airport, clean, good gym

i enjoyed the gym, good cardio machines and some weights

of the bathroom and laundry room, pets are allowed in any room, no continental breakfast included

we asked them if there was a laundry room and for extra toilet paper

clean, modern room. great amenities of in room kitchenette and shared laundry

the room we had was next to the elevator and laundry so it was noisy all night

pretty good value. had breakfast until our last day then it was discontinued. laundry was free.

free laundry services

good laundry facility

easy check-in responsive staff laundry facilities

i didn t have the continental breakfast or use the pool, gym, laundry, but all nice to have access to

i didn t have the continental breakfast or use the pool, gym, laundry, but all nice to have access to

friendly staff, free tea and coffee in reception, clean, laundry available

it was supposed to be adult swim 10-11 and it was always full of kids so you couldn't go swim in peace

nice little kitchen. close to mall. very clean.

wasn t ready, and when i checked in it smelt like pet cleaner solution in the room

the gym was the highlight for me

i liked the free laundry. we stayed 9 days and were very comfortable.

had a workout room, pool, and laundry if needed

laundry, the layout of the room, the pool, the rec area where kids could play while waiting for us,

there was free self-serve laundry which was an amazing perk

we loved that the laundry was free and there were plenty of machines

the laundry facilities are too small for the number of guests. breakfast needed more variety.

machine was located on only one floor, inside the laundry room

i used the fitness room and it could have been cleaner and the laundry room was also only kind of clean

gym is incredibly small and no place for yoga or stretch

the location is great and my kids loved riding the shuttle to the

coin op laundry didn't work, so the maintenance staff offered to do my clothes for me

it's worth noting (as i had an issue) that there are two guest laundry rooms but only one is signposted, the

could use additional laundry fro guests. one washer and dryer for all.

staff was very nice....front desk to the laundry guy and others. all very pleasant.

haven't used any of the facilities pool, gym, etc

i tried to call room service from the room phone twice and no one picked up

pool was closed b/c of maintenance but they extended our check out time for the next day so the kids had time

the pool was freezing, kids didn't mind it but all adults passed on it

pool was closed b/c of maintenance but they extended our check out time for the next day so the kids had time

great gym and pool

i wish they had laundry machines in addition to send out services

i understand we live in an advanced world of technology, but a simple paper giving room service, visiting

did not like the hour wait to check in, the price of room service, the wifi not working and the hotel staff

the gym was great, the restaurant serves great food and the coffee was amazing

beautiful dpacious room. friendly check-in staff and room service. wonderful spa!!!

lobby smelled great, rest of hotel not so good. laundry facilities could use an update.

the staff was friendly and the bar made good drinks

everything shuttle

location and cleanliness plus swimming pool and workout room.

in bar but where isn t it$$$ also if you would make it cheaper for parking there on a parking and

should have been advertised as under construction there should be a way to purchase coins for the laundry and

no laundry bags for wet suites

it has a great pool with a kids area

the pool area was amazing for families with kids

the elevator was broken. loud kids running through the halls .

room service

my kids had more fun than we expected

clean, fun atmosphere, decorated well, tons of interactive things for kids, bar in the waterpark

was in the pool with a 1 1/2 year old. would have liked a separate splash pad area.

wish the pool opened at 9:00am.

my daughter had to move bags of laundry and trash out of the way in order to get through

and, the laundry uses way too much bleach on the bedding

food pantry, restaurant, pool, gym, laundry, large room

shower in room 334 had rust spots on the safety bar handle and the handle cover had come apart

the beds were comfortable, and the gym was adequate.

called down to learn that we were above the laundry

breakfast was awesome

allow early check in and late checkout

no room service just for breakfast but had it for lunch and dinner

the manager reimbursed us for a cab from the airport because the free shuttle was running late

and a laundry room

loved that we had a front room/kitchen and 2 separate bedrooms so we weren't all stuck in one room together for

parking fee. gym equipment. breakfasr not starting till 6.30

excellent breakfast, superior accommodations and outstanding customer service!

we really loved the free shuttle to and from the mall, that was

it had guest laundry

pool and hot tub use are unaffected but kids were a little upset cause i had hyped up the slide

large pool and large hot tub

wifi kept going in and out here and there

pool water temp was cold and no towels near evening

only need a laundry room to be absolutely p

products used in the kitchen and bathroom (they are striving to be green, especially in laundry use)

hold for a long time, bed sunk in the middle, ac loud off/on, shower head not working properly, laundry room

no laundry room and the wifi was terrible.

thw only thing lacking is a laundry room at rhis ptoperty!!

location, clean, friendly staff. jimmy's restaurant & bar is next door, good food & convenient

they were more than willing to give us a late check out

the breakfast

grab bar is needed next to bath products - i m 5 1 with ms; hard to dispense without grab bar

night, there are lots of kids swiming, and runing around 1,3, and 4th floor

staff is friendly, rooms are comfortable, breakfast is better than most others, location is great

best hotel breakfast ever!!

the last morning my truck was broke into in their parking lot and they do not have cameras

free parking and lots of it

access to parking at the hotel is bad